Langford View

Coach House Mews, Bicester OX26 6EW
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9.7 109 Reviews
  • Langford View, Bicester
Langford View offers empathetic, person-centred care for 60 residents. The home has a team of highly-skilled and friendly carers who are passionate about providing residential, early-stage dementia and nursing care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1410 – £1450
  • Self-Funded Nursing Care: £1863 – £1863
  • RESPITE Self-Funded Residential Care: £1540 – £1595
  • RESPITE Self-Funded Nursing Care: £2018 – £2018

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
We currently have a welcome offer available for new residents funding their own care at Langford View. The offer includes free hairdresser/barber services, chiropody, daily newspaper of your choice and toiletry gift set on arrival.


Terms and conditions apply. Available for a limited time only. Speak to a member of the team for more information.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Langford View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Patricia Pita (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Langford View Reviews (109)

9.7

Langford View has a Review Score of 9.7 (9.670) out of 10, based on 25 reviews in the last 2 years.
Over all time Langford View has 109 reviews.

Overall Experience
  • 81
  • 24
  • 3
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  • 1
Date Published
  • 109
  • 9
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  • 25
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Reviewer Connection to Langford View
  • 30
  • 28
  • 16
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 109, showing 61-80
Review from G M (Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very good and excellent to be resident.
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Review from Mo B (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time we looked around the home to the time my father passed away, it felt like home. At all times I was kept informed of my father's welfare. Everyone was kind, considerate and respectful. All the staff were amazing, talking to my father and myself. When he went into hospital everyone kept
me informed and he was welcomed back for his final few days.
The manager, the staff who looked after him before all came to see him. Every kindness was shown to my daughter and myself as we stayed with him for his final 4 days. Thank you.
I would recommend highly, Langford View.
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Review from Alison H (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I cannot believe the change in our elderly father since moving into Langford View. He has his twinkly eyes back and is enjoying life again. He settled in quickly thanks to the amazing staff and happily joins in with a wide range of activities. He told us the staff have done wonders and
appears happier than he has been for years. Thank you so much.
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Review from Julia S (Regular Volunteer) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have visited the home twice, bringing child/children. Staff have been very welcoming and warm.
Residents were very happy to see the children and seem content in their surroundings and with activities offered to them.
We enjoy visiting and will be coming regularly.
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Review from Rosemary G (Sister of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family of our sister in the home are very happy with the facilities and care of our loved one. All the staff are so very helpful and caring. We couldn't wish for better. Well done to Langford View.
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Review from Marion C (Resident) assisted by family/friend published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel safe and secure. The staff are very willing to help. Well looked after. I am happy.
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Review from Grace M (Resident) assisted by family/friend published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the entertainment.
I have enjoyed the outings but don't want to go anymore except for the church holiday club in August,
I like to be in my room. I want to be allowed to remember my husband.
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Review from Ellen S (Resident) assisted by family/friend published on 8 August 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I like it here.
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Review from Ian S (Son of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think he is looked after very well and he seems quite happy with his care. I think the staff do a very good job and he is in the best place for him.
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Review from Christopher M (Son of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Langford for around a year now and I would wholeheartedly recommend this facility. The staff are always friendly and helpful. We moved my Mum as we felt she was declining at the previous facility. There has been a marked improvement in her general health since that time. My Mum
is not always easy and I find the staff deal with this exceptionally well.
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Review from Sue M (Daughter of Resident) published on 27 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Last year it was decided that my 94-year-old mum required full-time nursing care. When I first stepped into Langford View I was impressed with the warmth and friendliness that surrounds the building. Mum has been in another care home on a temporary basis so we have somewhere to compare with. Mum has
settled in at Langford View and is very happy there. She has recently said, "The carers are now her friends". That is all I could wish for. Nothing is too much trouble for any of the staff and always done with a smile.
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Review from Bill B (Son of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother first came to stay in March 2017. Langford View became her home until her death on 14th April 2018. Mum got to know here carers very well in the past 12/13 months. As a family, we have been very happy with the support from the Langford View staff.
This is a very happy home and we have all
enjoyed being associated with the people we have met.
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Review from Ali Z (Relative of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A family member has been in Langford View since November 2017. The rooms are very pleasant and there is nice scenery.


The food is outstanding and the staff are very pleasant and helpful. My family member is very happy there!


I would recommend Langford View.

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Review from J A (Son of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First experience for my mother in care. I can only say that the whole thing was excellent from start to finish. All the staff were great towards her and looked after her very well.
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Review from K S (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is clean, friendly and safe. As soon as I walked in I knew the environment was the right one for my mother-in-law. The staff are fantastic and incredibly caring and the staff treat patients as individuals and with respect and dignity. I felt that nothing was too much trouble. Even when
my mother-in-law was behaving in a stubborn and cantancerous way the staff showed immense patience and care. I am so relieved we have secured a place in an excellent home.
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Review from Stephanie M (Daughter-in-law of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law does not like to socialise with other residents despite encouragement from my husband and I. She prefers to remain isolated in her room depending on family visits, outings and T.V. For entertainment. Therefore the manager arranged for a French language student fo visit for a conversation
with my mother-in-law. She is fluent in French, Flemish and English and speaks some German. This allows her a chance to use her language skills and to communicate in a fun way. At 93 years old she has become forgetful at times, but remembers languages really well, which increases her feelings of self-worth and confidence when able to use these skills. We are most grateful for this opportunity by the manager which shows care and thought to individual needs. The French student also benefits so we hope this will continue for both.
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Review from Irene W (Resident) published on 8 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here, the boss is very nice. The carers are wonderful. I am happy at Langford View. The staff are wonderful. It is spotless.
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Review from Anthony O (Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy using the nursing home, it gives myself and my wife good respite and I am well looked after.
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Review from Julia W (Wife of Resident) published on 27 September 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
In the main all the staff are good. The home seems/appears to be understaffed as at times you are not able to find a carer/nurse when needed. Some of the staff you have the impression that they do not care. The home seems to be a little dishevelled and untidy. The lounge could be better set up, cleanliness
is ok but only after speaking to the manager. I visit daily to be sure that my husband is being looked after, personal hygiene not good on a daily basis.
Reply from Farida Ait-Tales, Home Manager at Langford View

We appreciate all feedback as this helps us to bring about improvements in the service and care we provide. We discuss all comments with our employees, senior team and of course our residents and their families to ensure we make steps to continuously improve.

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Review from Deborah C (Granddaughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the start of the week, until the end, we have met with such kind, thoughtful staff who willingly move schedules and jump hoops to help us take our gran on outings or fit in to give meals a little early. They have been very proactive in checking what we needed to get gran out and about and friendly
to us. We can see how genuinely they care about what they do and are such a blessing to all who they care for.


Thank you all so much, they also go out of their way to organise taxis, special appointments, early starts, late nights and helping when we aren't around with setting up DVD's and Skype.

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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Langford View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Langford View is calculated as follows: ( (238 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 297 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langford View is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Patricia

Patricia Pita

Job Title: Home Manager Joined: 2020

Patricia Pita is the Home Manager of Langford View in Bicester, having been recently promoted from Deputy Manager at Isis House.


Patricia brings over 20 years of experience in nursing, with 14 years spent in the care sector. She joined the Trust as Unit Lead and progressed to Deputy Manager in 2020, followed by a 2025 promotion to Home Manager.


Patricia holds dual registration as a nurse, having completed both her Nursing Degree and postgraduate qualifications in Mental Health Nursing. This combination gives her a deep understanding of both physical and mental health needs, and she is passionate about delivering holistic, person-centred care.


Patricia is dedicated to empowering both residents and her team, and she brings warmth, compassion, and strong leadership to her role.


Outside of work, Patricia enjoys travelling, exploring new cultures, and spending quality time with her family.

Tricia

Tricia Thomas

Job Title: Bursar

Tricia's role as Bursar at Langford View means that she is often at the centre of activity within the home.


Tricia is passionate about the high levels of care we provide at Langford View and she decided to take the step into her current role as Bursar after having been a care leader and achieving qualifications in Care Leading, Dementia and Management and then being the home's Admin Assistant.


Tricia is an expert in managing a busy workload and, among her many responsibilities, she supervises ancillary staff, arranges training, is responsible for ordering for the home in-line with budgets and ensures the smooth-running of day-to-day activities such as gardening, residents’ shopping and serving meals.


This expertise and willingness to help was recognised with two years’ nominations and one win for Oxfordshire Office Support of the Year within the Trust.


On special occasions and during fundraising activities you will often be able to see Tricia in full fancy dress, wearing a wig or even joining a conga around our car park! In her spare time, Tricia enjoys walking her dog and spending time with her family.

Emma

Emma Cottle

Job Title: Admin Assistant

Emma is Langford View’s Admin Assistant and will be the first to offer a very warm welcome to all visitors.


Emma enjoys the varied nature of the role, whether she is organising staff rotas, reviewing residents’ financial accounts or showing round a new resident and their family.


Emma holds NVQ levels 2 and 3 in Care and brings nearly three decades of experience working in the care industry. Emma always knew she wanted to work in care and has held a number of different roles within the Trust. Emma finds her current role rewarding because of the difference she knows it makes to the lives of Langford View residents. She likes nothing more than to hear residents laugh and seeing the smiles on their faces; particularly if she is dressed up for charity!


Emma likes to spend her spare time with her grandchildren and tending to her garden.

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