Scholars Mews Care Home

23-24 Scholars Lane, Stratford-upon-Avon CV37 6HE

Scholars Mews is set in the heart of historic Stratford-upon-Avon.

It provides care for the elderly with residential or dementia needs and also has facilities for nursing and respite care.

The home was refurbished in 2016 and has generously proportioned rooms with ¾ sized beds, a luxury cinema and a dining room which opens up as a bistro to the public once a month.

Expert staff deliver round-the-clock care with compassion, supporting families, as well as the residents themselves.

The home has a team of energetic leisure coordinators who devise a programme of activities to suit all needs.

The home has good ties with the local community. Friends and family are warmly welcomed.

Group: Avery Healthcare Group

Person in charge: Sharon Wassing (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Residents Internet Access

Latest Care Quality Commission* Report on Scholars Mews Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Scholars Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Scholars Mews Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Scholars Mews Care Home is calculated as follows: ( (199 Excellents x 5) + (47 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 249 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Scholars Mews Care Home is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 20 Reviews ÷ 12.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Scholars Mews Care Home has a Review Score of 9.8 (9.783) from 21 Reviews


Average Ratings

  • Excellent
    16
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Scholars Mews Care Home?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Scholars Mews Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Brother of Resident/Service User
    1
  • more

From the moment of her arrival, my mother has been extremely happy at Scholars Mews.
Her room and bathroom are immaculate, the meals served in a restaurant (rather than a 'dining room') are excellent and I am confident that all her needs will be catered for.
There is always a cheerful member of staff on hand if help is needed.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My sister moved to this home, from another, last April/May. She has settled in very well with the help of the excellent staff. In recent months her general being has got considerably better with the care of the home, they have given her so much encouragement. It is a lovely home to visit, always welcoming.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I can't speak too highly of Scholars Mews Care Home. My husband has just had a week of respite aid from the welcome when he arrived until I went to bring him home he had enjoyed everything and made friends.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been here now three weeks and intend to remain for another two. I am writing at a halfway stage to commend most sincerely the staff who are quite outstanding. They smile and are amazingly helpful all through their long hours. Their efforts to entertain a variety of ages and mentality are first class. (To be continued in two weeks).

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

An amazing care home. The staff are lovely and everyone is interested in the well-being, health and happiness of my dad. The environment is relaxing and calm.

Activities are organised regularly to engage and stimulate residents. My dad is living a busy and fulfilling life here. Thank you.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff very attentive and keen to provide any assistance required. Staff always pleasant and greet you on arrival. Refreshments always available to visitors.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

Scholars Mews is well led and this was evident from my first contact when we were looking for 24hour care for my mother who has Alzheimers disease. I have found staff diligent and caring whatever concerns have been raised. The lovely, clean, relaxing interiors are beautifully kept.
The range of activities have really helped my mother's cognitive impairment and reduced her isolation. She is well fed and hydrated. I find her more relaxed and reassured as a result.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother has been in Scholars Mews memory floor since the end of May 2017. She has settled in very well and as her needs change, they have been promptly met. When we visit the home is very welcoming and we are always updated with any news about my mother. I am extremely pleased with her care there.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Had Christmas lunch at Scholars Mews Care Home. Six of us were there and the staff, food, service and care was superb at all times. Management and staff went on DUTY, the preparation which was made beforehand was very extensive as well as detail. First class surroundings with one and all having a good time. The atmosphere was electric and I heard of no complaints from anyone, young or old with good festive cheer all around. Every resident attended the lunch in the dining area.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

The atmosphere of the home is always welcoming and comforting. My mother was given exceptional five-star care at the end of her life. My family was well supported. She died with dignity and surrounded by warmth and love.
All staff at Scholars Mews care Home were good but the nursing staff and agency nursing staff were truly exceptional.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have spoken to the Head Housekeeper and I complimented her on the standard of cleanliness and the fact that everything always smells clean and fresh. I was pleased to see the carpet cleaner being used.
Well done xxx

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My wife, suffering from dementia, was admitted to Scholars Mews on the fourth of September 2017. From the outset, she was treated with great love and care.
She deteriorated fairly rapidly but continued to receive exceptional care culminating in treatment to control pain until she passed away at the end of October. It was wonderful the way she was looked after in the final days of her life.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

I can finally relax knowing that my 81-year-old mum is safe, happy and being extremely well looked after.
The standard of care, cleanliness, staff and the exceptional varied food is top class and my mum does not want to leave.
Scholars Mews is modern, bright with friendly, approachable staff and excellent care.
Thank you all so much for caring for my mum!
I would and have recommended it to friends looking for a suitable care home for their parents.
Keep up the excellent work you are doing.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

The very warm welcome for mum after being shown around Scholars Mews care Home a few days before mum arrived.
Found it to be very clean and organised. The staff were friendly and working hard to see that all their needs of the people were catered for. I was impressed with all the aspects of the care given. Top Marks.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

A wonderful place which feels and looks like a home. Beautiful layout always tidy and no smell.
The carers especially the team leaders are excellent, they treat their residents with respect and dignity whilst having fun.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

My mother came to Scholar Mews in Stratford Upon Avon in September 2016. We have as a family, found it to be a very caring and friendly residential home. All the residents are well looked after and have varying needs. Individual rooms are welcoming and are kept very clean. The communal rooms are very pleasant and a good place to sit for a coffee or drink. The garden is lovely and well looked after, and the food is extremely good and dining at Scholar Mews is a good experience for visitors and residents.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Clean, well-decorated, well-furnished room. Caring compassionate, competent staff. Excellent menu well prepared. Encouraging high level of staff morale responsible to questions or suggestions. Visitors, especially spouses are made very welcome. Easily the best of 7 homes which I visited. My wife has been there the entire time of Avery ownership.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4 out of 5

The care provided to my father has been exceptional. Without exception, all staff have been friendly, efficient and have enabled a reluctant and independent man to feel welcome, safe and well cared for. He has been treated with respect and dignity, despite changing needs and we are very grateful for the "can do" attitude and person-centred care.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

As indicated some were excellent. The food was made with love and served well. The care was satisfactory, some excellent and "human", others were not in treating you as the third person and agency carers not enjoying their jobs. I will stay again because overall I enjoyed my week's respite.

How likely would you be to recommend Scholars Mews Care Home? Likely

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Average Rating:   4.4 out of 5

My mother is in the dementia unit and the activities carried out are amazing - keeping her brain active. She has maintained a level which I am sure is due to them and to the fabulous care she receives. The staff treat all residents as individuals. I cannot praise them highly enough.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

Everything about Scholars Mews is excellent. The level of care my mother receives from such amazing staff is humbling. The atmosphere and surroundings are like a hotel and the food is as good as any restaurant I've experienced in the area.
But above all that, my mother is treated like a queen. She has a social life with other residents and enjoys a good giggle with the staff as well.
We are a very short walk to the theatre, shops and Stratford is a wonderful town to be in.
My mother enjoys the in-house cinema and makes full use of the hair and beauty salon weekly.

How likely would you be to recommend Scholars Mews Care Home? Extremely Likely

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Average Rating:   5 out of 5

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