Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
Review Us
9.7 139 Reviews
  • Knebworth, Knebworth
Knebworth care home offers a superb lifestyle and quality care in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1930
  • Self-Funded Nursing Care: from £2125
  • Self-Funded Nursing Dementia Care: from £2210
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2140
  • RESPITE Self-Funded Nursing Care: from £2335
  • RESPITE Self-Funded Nursing Dementia Care: from £2420

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (139)

9.7

Knebworth has a Review Score of 9.7 (9.702) out of 10, based on 28 reviews in the last 2 years.
Over all time Knebworth has 139 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Knebworth
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Total of 139, showing 1-20
Review from J L (Resident) assisted by family/friend published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming environment professionally run. Overall excellent experience albeit felt the food at times fell short of expected standard for example served partially frozen sandwiches once. It would be nice to have a heated towel rail to dry things on.
Reply from Samantha Debenham, Reviews Team at Knebworth

Thank you for sharing your thoughts regarding Knebworth. Your kind words regarding our home are greatly appreciated. Regarding food, we are sorry to hear that this was your experience. We pride ourselves in providing a large variety of meal choices for residents to enjoy and our Chef works hard to provide high quality meals to all in the home. If there are any issues with food, our kitchen staff will always be happy to rectify this promptly for you. Furthermore, we always try our best to ensure residents' rooms are comfortable and fitted with the appropriate equipment they need. The Home Manager would be happy to discuss the implementation of a heated towel rail with you alongside any other queries you may have regarding your room or your care. Once again, thank you for sharing your feedback for Knebworth. Your feedback is invaluable to us.

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Review from Natasha E (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was here only for 1 week for end of life care. The staff were amazing at a very difficult time. They not only looked after my dad but cared for myself and family when we were hereThe care home was like a hotel for the residents, great rooms and facilities , would highly recommend. Thank you
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Review from M B (Daughter of Resident) published on 17 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has transitioned smoothly to Knebworth Care Home the staff have reassured and supported my father to feel safe. My family feel confident in the care that is being provided and feel we are working as a team to ensure my father feels safe and comfortable. My only suggestions would be more varied
options for the afternoon tea. Thank you to Knebworth Care Home team.
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Review from Christopher H (Husband of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Choosing a care home is a difficult and emotional one. From our first visit the home stood out as a place of warmth and professionalism. The key to this home is its staff. My wife was so happy for the weeks that she was there. I did not need to worry as I knew she was being well looked after. The staff
are so kind and patient getting my wife to connect with others. It was like a home from home.
Reply from Paula Brown, Reviews Team at Knebworth

Thank you for your feedback. It was our pleasure to have supported both yourself and your wife during her respite stay. Our staff are always grateful to hear such positive reviews, they go to great lengths to ensure they deliver the best of care.

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Review from C T (Friend of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed with knowledge of the staff at Knebworth, and the high quality care they deliver. They are kind and caring in their approach to residents while always putting their safety and well being first.
Reply from Paula Brown, Reviews Team at Knebworth

Our team works hard to deliver the highest standard of care, so your kind acknowledgement means a great deal to us. Thank you for taking the time to share your review.

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Review from Jolene P (Resident) assisted by family/friend published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving here in November 2024, I have experienced nothing but kindness. My "voice" is always heard, and responses and resolutions are always swift. I can be very demanding, but I'm always met with a smile. The staff are amazing. I feel very privileged that a vacancy became available for me at
the time I needed it.
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Review from Claire K (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and professional. I am confident my mum is being well looked after in a safe place, which is a relief to me and my family, most of which live abroad.
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Review from Michael B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy in all areas listed. My mother, who went through a bad spell of health, is now a picture of health & happiness.
Thank you
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Review from R M (Wife of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst my husband was not able to fully benefit from the beautiful surroundings and wide choice of activities Knebworth Care Home had to offer in the short time he was there, we cannot fault the high standard of care and compassion that was shown to him and, indeed, to us as well. Nothing was too much
trouble and our interactions with all the staff were supportive, friendly and highly professional. We would recommend Knebworth Care Home unreservedly.
Reply from Paula Brown, Reviews Team at Knebworth

Thank you very much for taking the time to leave us such a wonderful review about you experience with Knebworth care home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's our pleasure to have been able to take care of your husband.

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Review from J M (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This establishment and staff demonstrate everything that care should be. Lovely, well adapted, modern, purpose built surroundings with super caring staff. My family and my father were treated with professionalism, empathy and understanding at a very difficult time. The staff really care and listen,
and residents are treated with the utmost dignity and respect. The coffee shop is a wonderful addition. We were always greeted with a smile, and nothing was too much trouble.
Reply from Paula Brown, Reviews Team at Knebworth

Thank you very much for taking the time to leave us such a positive review about your experience with Knebworth care home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's our pleasure to have been able to take care of your father.

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Review from J H (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have left Knebworth Care Home after visiting my mother I have always been impressed. My mother is treated like family - with kindness, respect and love. I am constantly touched by the efforts of all the staff to created a wonderful atmosphere for all residents. To be able to trust all the
staff to provide wonderful care is truly admirable.
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Review from M C (Sister-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have found the staff very helpful, they are very kind and caring.
The home is very clean and a nice place to be.
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Review from M B (Grandson of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience so far has been excellent. My Nan is clearly being looked after very well with nothing being too much trouble for the excellent staff. In the space of one week, we have seen my Nan grow in confidence and steadily recover from some injuries sustained prior to her time at Knebworth Care
Hone.
The care staff have taken the time to get to know my Nan and understand her needs.
The staff are brilliant and we can have confidence in knowing that my Nan is truly being cared for.
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Review from L G (Friend of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to visit my friend who is 104 years old and lived here for 5 1/2 years. I had lunch with her and everyone was extremely kind and helpful.
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Review from N G (Wife of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is a full-time resident with dementia. I have been pleased that there are many activities. He is cared for with kindness. Always looking smart plus he enjoys his meals.
Reply from Paula Brown, Reviews Team at Knebworth

Thank you for your review, we are most pleased that you have been satisfied with the care and facilities available at the home.

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Review from Alan J (Nephew of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt came as a respite user and we have been have been very pleased with everything at Knebworth from the time she initially joined, to her movement to become a permanent resident. The care and support offered by the staff has been tremendous, particularly as she has had to attend a number of external
medical appointments. I cannot thank the staff enough for the easy transition and the support we have been given.
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Review from Emma K (Friend of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been a resident for a few months now, staff are very helpful and kind, they helped with birthday party and made a great fuss.
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Review from E P (Daughter of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Knebworth Care Home for 6 months and it has been such an amazing experience. Such a happy, friendly atmosphere - visiting is a pleasure and the staff always make time to talk to the families. Such a comfort to know Mum is in such caring hands.
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Review from G B (Daughter-in-law of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a gem! A care home that actually cares. My father-in-law has been in Knebworth Care Home for six weeks and we are so pleased with the care he has received. Management and staff are helpful and deal with any queries immediately.
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Review from Peter F (Husband of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a happy, friendly environment. Staff fantastic, helpful and supportive. We would like to thank the lifestyle coordinator and two other staff members in particular for their kindness and support during my wife's stay. One piece of advice that would have been helpful is about medication, it must
be bought in in its prescribed box. Cannot fault people, service, food and environment.
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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.702 for Knebworth is calculated as follows: ( (246 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 329 Ratings = 4.702
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Frequently Asked Questions about Knebworth

What types of Care is Knebworth registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Knebworth have?

There are 67 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Knebworth?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Knebworth to the centre of Knebworth?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.