Knebworth Care Home, Knebworth, Hertfordshire
Knebworth Care Home, Knebworth, Hertfordshire
Knebworth Care Home, Knebworth, Hertfordshire

Knebworth care home is the latest addition to Care UK’s portfolio of luxury homes. Situated in Woolmer Green, Knebworth, the home offers a full range of personalised care services from residential and nursing care, to specialist dementia care.

Every aspect of care and living at Knebworth is personalised to each resident. The home team get to know each individual well so they can create care and lifestyle plans that meet their unique preferences. The lifestyle team ensures that regular group and one-to-one activities are tailored to residents’ interests, from quizzes and music to visits from entertainers and animal charities.

The home features a range of comfortable lounge and dining areas, as well as beautifully decorated and fully-furnished bedrooms, many of which are en-suite. Knebworth care home also has its own café bar, hair and beauty salon and cinema lounge, so your loved one can make the most of every day.

Group: Care UK Nursing & Residential Care Services

Person in charge: Vera Moreira-Henocq (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 67

Shared Rooms: 2

Rooms with ensuite WC: 63

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Knebworth Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Knebworth Care Home has a Review Score of 9 (9.015)

The Review Score of 9 (maximum of 10) for Knebworth Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Knebworth Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.592 for Knebworth Care Home is calculated as follows: ( (44 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.423 Points relating to the number of positive Reviews for Knebworth Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 6 Reviews ÷ 14.2 Target = 0.423

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Knebworth Care Home?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Knebworth Care Home

  • Daughter of Resident/Service User
    3
  • Father-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1

All the staff are patient and kind and support residents well. They listen to worries we have and do their best to improve the service.
Relative meetings are very useful to share thoughts and ideas and talk to others about our relatives and services provided.

How likely would you be to recommend Knebworth Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After visiting a number of care homes in the Welwyn Area, I found Knebworth Care Home, Woolmer Green to be the best. The situation, outlook onto open fields, the very clean rooms, no cooking smells, overall cleanliness. The staff which includes carers, nurses, maintenance, kitchen staff and cleaners and laundry are all second to none. Food menus and dining room always inviting, nothing is too much trouble for anyone. The manager is in full control knows what she is doing, attends to details and has time for everyone, creating a very happy unit. On the down side, care parking can be difficult at times, also perhaps more stimulating activities could be introduced.

How likely would you be to recommend Knebworth Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has been resident at Knebworth Care Home for almost four years. During her time there she has been looked after by good care staff who have shown concern for her welfare and medical needs. She has enjoyed good food and comfortable surroundings which have aided her well-being.

How likely would you be to recommend Knebworth Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We visit our relative more or less daily, at lunch and tea times, so we see a lot of the staff and the homes. After an unsatisfactory inspection soon after he arrived, staffing and general quality of care greatly improved and has been excellent ever since. Our relative could not be better cared for. Staff are courteous, friendly and diligent. Management has also greatly improved since a change of manager. Relatives' meetings are now well organised and informative. We thoroughly recommend this home.

How likely would you be to recommend Knebworth Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was my immediate choice of home for my mum when she needed nursing care. After having been at a different home before, which was also good, I felt they wouldn't meet my mum's needs once she changed from Dementia to nursing. I am so grateful to all the staff for the way that my mum is looked after, her every need is taken care of. Staff are always on hand. There has never been an occasion when there is no staff around there are always four to five staff in proximity to my mum's door. There is always a very warm welcome from the staff when I turn up to visit my mum. The cleanliness of the home is second to none. I would immediately recommend this home without any hesitation.

How likely would you be to recommend Knebworth Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

When mum arrived here after 6 weeks in hospital - we immediately knew she was in the right place and shed a few tears of relief.

It was more like a home from home than anywhere we had visited. The care and kindness shown by every member of staff was exceptional.
We felt welcome at any time and mum told us she was happy and comfy.
They always went the extra mile and offered continuous consistent support to us as well as mum.
The food was so good and as Mum struggled with her appetite so many choices were offered.
We cannot express our gratitude enough for making mums last weeks so dignified.
Would recommend this care/nursing home highly.

How likely would you be to recommend Knebworth Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

December 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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