Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.8 145 Reviews
  • Knebworth, Knebworth
Knebworth care home is a recently refurbished, modern home offering exceptional care and a superb lifestyle in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided by Knebworth

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1940
  • Self-Funded Nursing Care: from £2110
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2320

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Contact Knebworth to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Knebworth to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (145)

9.8

Knebworth has a Review Score of 9.8 (9.754) out of 10, based on 29 reviews in the last 2 years.
Over all time Knebworth has 145 reviews.

Overall Experience
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  • 25
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Date Published
  • 145
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Reviewer Connection to Knebworth
  • 59
  • 25
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  • 1
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Total of 145, showing 21-40
Review from N G (Wife of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is a full-time resident with dementia. I have been pleased that there are many activities. He is cared for with kindness. Always looking smart plus he enjoys his meals.
Reply from Paula Brown, Reviews Team at KnebworthThank you for your review, we are most pleased that you have been satisfied with the care and facilities available at the home.
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Review from Alan J (Nephew of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt came as a respite user and we have been have been very pleased with everything at Knebworth from the time she initially joined, to her movement to become a permanent resident. The care and support offered by the staff has been tremendous, particularly as she has had to attend a number of external
medical appointments. I cannot thank the staff enough for the easy transition and the support we have been given.
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Review from Emma K (Friend of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been a resident for a few months now, staff are very helpful and kind, they helped with birthday party and made a great fuss.
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Review from E P (Daughter of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at Knebworth Care Home for 6 months and it has been such an amazing experience. Such a happy, friendly atmosphere - visiting is a pleasure and the staff always make time to talk to the families. Such a comfort to know Mum is in such caring hands.
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Review from G B (Daughter-in-law of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a gem! A care home that actually cares. My father-in-law has been in Knebworth Care Home for six weeks and we are so pleased with the care he has received. Management and staff are helpful and deal with any queries immediately.
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Review from Peter F (Husband of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a happy, friendly environment. Staff fantastic, helpful and supportive. We would like to thank the lifestyle coordinator and two other staff members in particular for their kindness and support during my wife's stay. One piece of advice that would have been helpful is about medication, it must
be bought in in its prescribed box. Cannot fault people, service, food and environment.
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Review from Rita D (Resident) assisted by family/friend published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have recently moved to Knebworth Care Home from my apartment where I was living alone with support from my family since my husband passed away. All I can say that the whole experience at Knebworth Care Home has been perfect for me. The staff are wonderful, my room is lovely. I feel the care I am getting
is absolutely excellent.
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Review from Mandy W (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in in September so she has been there for six months. She is very happy, I'm pleased to say. She loves the staff, has made friends with other residents and is joining in some of the activities, especially those that involve going out. Her room is home-from-home, and she was able to surround
herself with her belongings and photos. We are so happy and relieved she is there!
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Review from Robert L (Relative of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very supportive and caring staff. High-quality care for end-of-life requirements.
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Review from Ali B (Daughter of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only in Knebworth Care Home for four and a half weeks before she sadly died earlier this week at the age of 90. She arrived directly from hospital and from the moment she arrived we all felt a sense of relief - Mum included I think even though she was disappointed to not be at home. Everyone
was so welcoming and eager to make Mum comfortable. I know it wasn't easy for the staff with Mum's neck injury but they went out of their way to settle her and find comfortable positions. We all felt comfortable leaving her in their care when we left after each visit. I did have to double park a couple of times but the signing-in book with reg number worked and if I did double park I always let the receptionist know it was me so they knew who to go to without wasting time. Mum didn't eat so can't rate. Thank you so much everyone. Your kindness will always be remembered by me, my Dad and the family during this upsetting time. I would highly recommend KCH if you want your loved ones to be cared for in a friendly caring environment.
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Review from Chris D (Friend of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine has been resident at Knebworth Care Home for a while now. It's not an easy time for my friend but the staff have made the experience second to none. The staff, facilities and food are excellent. The residents are cared for with such empathy that fosters a level of dignity that is insurmountable
in my opinion. I hope if I ever need similar services I'll be provided with those anywhere close to as good as I've observed at Knebworth.
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Review from Louise A (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is very well looked after, NHS referrals for an occupational therapist and speech and language - still waiting six weeks after admittance. The staff are chasing this. Kind staff, not good experience at the hospital so a relief - no one shouts and shoves him! Can't really comment on activities as
Dad is currently not allowed out of bed to experience any. The food is currently puree so he isn't keen - having loved food before, again this is down to NHS referral, not the staff.
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Review from H K (Daughter of Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall really pleased with the support and care Mum gets. She often complains that meals are too spicy, but when we visit she usually manages to eat everything!
The work staff are wonderful and keep informed with any ongoing issues etc. and ask for our input.
Mum is hoisted and spends a lot of time
in bed (her choice). I have to say that she has never had a bedsore and that is a testament to their nursing procedures and skin care regimes. Nothing is too much trouble for the staff, but they need more staff.
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Review from F G (Daughter of Resident) published on 8 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Knebworth care home is always a pleasant experience. The home is always clean and the staff are welcoming and ready to chat with us. Dad is always clean and his room is tidy and does not have any bad odours. I feel confident that Dad is being well cared for.
Reply from Reviews Team at KnebworthHello, thank you for such a positive review, we are delighted to hear how happy you are with the standard of cleanliness and care your dad is receiving at Knebworth.
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Review from D H (Son of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall excellent care and support. Our mother is treated well by the staff and interacts with them when she is able. Our only issue would be the ability to find a parking space.
Reply from Hannah Atherley, Reviews Team at KnebworthHi, thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that your experience with us has been a positive one.
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Review from F A (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Knebworth since the end of March 2023 after suffering a severe stroke in December 2022. The entire team at Knebworth, from the person that opens the door for you, the customer care team, the cleaning and kitchen staff and the carers and the nurses, go above and beyond on a daily basis.
They do care. They are incredibly kind and treat Mum with the greatest of care, respect and dignity, which is so important for her. Mum can't talk and the team take time with her to understand what she needs. With all the hard work, Mum is now getting out of bed for a few hours a day and the change of scenery has made a massive difference to her. We cannot thank and praise the team highly enough. It's never easy to be in this situation, but I know Mum is in the best place and being so well looked after.
Reply from Hannah Atherley, Reviews Team at KnebworthHi, wow thank you very much for the lovely review. We are delighted to hear you believe Mum is in the best place.
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Review from J D (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy here, loves the surroundings, food and activities.
We are very happy with the contact we have with staff and the loving care everyone provides. We feel very reassured that Mum's needs are being met and is being very well looked after.
Reply from Hannah Atherley, Reviews Team at KnebworthThank you so much for rating us 5 stars. We are delighted to hear you are happy with the level of care and that Mum is happy at Knebworth.
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Review from Kim T (Daughter of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff pleasant, polite and very helpful. They always say "hello" to me and my mum when we are passing them, going out or coming back from a visit outside. The room is clean and tidy, and Mum seems very happy and comfortable within. The communal space is welcoming and often has
a film or music playing, which makes for a nice environment.
Reply from Hannah Atherley, Reviews Team at KnebworthHi Kim, thank you for rating Knebworth five stars. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from L D (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we have always felt happy and reassured by the care and attention shown by all the team at Knebworth care home. We have always been able to talk to all the staff and feel confident that they have his best interests at heart.
Reply from Hannah Atherley, Reviews Team at KnebworthHi, thank you for sharing your experience at Knebworth. We are really pleased you have always felt happy and reassured by the care and attention shown by the team.
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Review from S F (Daughter of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't fault all aspects of the care here. As a GP, it's refreshing to still see high standards of care being executed at Knebworth Care Home in all areas. My mum is more settled than I have seen her for a long time. Thank you for your exemplary care.
Reply from Hannah Atherley, Reviews Team at KnebworthHi, thank you for rating Knebworth 5 stars in all areas. We are delighted to hear Mum is more settled than she has been for a long time. We really appreciate your kind words.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Knebworth is calculated as follows: ( (270 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 342 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.