Knebworth

My father spent just over six months at Knebworth care home, Woolmer Green. All the staff were so pleasant and helpful and the care provided was of the best quality. Without hesitation if you need a care home for respite or longer term this is a fantastic choice.

Overall my mother was very happy staying here for 2 weeks respite after a fall. There were a couple of small incidents at night which management were looking into. Overall all the staff were happy and always smiling, they seemed to really enjoy working at Knebworth Care Home. If I have to find fault, it was not enough parking, which would deter me from my mother staying there on a full-time basis. A big thank you.

Very welcoming environment professionally run. Overall excellent experience albeit felt the food at times fell short of expected standard for example served partially frozen sandwiches once. It would be nice to have a heated towel rail to dry things on.

My dad was here only for 1 week for end of life care. The staff were amazing at a very difficult time. They not only looked after my dad but cared for myself and family when we were hereThe care home was like a hotel for the residents, great rooms and facilities , would highly recommend. Thank you

My father has transitioned smoothly to Knebworth Care Home the staff have reassured and supported my father to feel safe. My family feel confident in the care that is being provided and feel we are working as a team to ensure my father feels safe and comfortable. My only suggestions would be more varied options for the afternoon tea. Thank you to Knebworth Care Home team.

I am very impressed with knowledge of the staff at Knebworth, and the high quality care they deliver. They are kind and caring in their approach to residents while always putting their safety and well being first.

Since arriving here in November 2024, I have experienced nothing but kindness. My "voice" is always heard, and responses and resolutions are always swift. I can be very demanding, but I'm always met with a smile. The staff are amazing. I feel very privileged that a vacancy became available for me at the time I needed it.

The staff are all very friendly and professional. I am confident my mum is being well looked after in a safe place, which is a relief to me and my family, most of which live abroad.

Thank you

Whilst my husband was not able to fully benefit from the beautiful surroundings and wide choice of activities Knebworth Care Home had to offer in the short time he was there, we cannot fault the high standard of care and compassion that was shown to him and, indeed, to us as well. Nothing was too much trouble and our interactions with all the staff were supportive, friendly and highly professional. We would recommend Knebworth Care Home unreservedly.

This establishment and staff demonstrate everything that care should be. Lovely, well adapted, modern, purpose built surroundings with super caring staff. My family and my father were treated with professionalism, empathy and understanding at a very difficult time. The staff really care and listen, and residents are treated with the utmost dignity and respect. The coffee shop is a wonderful addition. We were always greeted with a smile, and nothing was too much trouble.

Whenever I have left Knebworth Care Home after visiting my mother I have always been impressed. My mother is treated like family - with kindness, respect and love. I am constantly touched by the efforts of all the staff to created a wonderful atmosphere for all residents. To be able to trust all the staff to provide wonderful care is truly admirable.

The home is very clean and a nice place to be.

The staff are brilliant and we can have confidence in knowing that my Nan is truly being cared for.

I came to visit my friend who is 104 years old and lived here for 5 1/2 years. I had lunch with her and everyone was extremely kind and helpful.

My husband is a full-time resident with dementia. I have been pleased that there are many activities. He is cared for with kindness. Always looking smart plus he enjoys his meals.

My aunt came as a respite user and we have been have been very pleased with everything at Knebworth from the time she initially joined, to her movement to become a permanent resident. The care and support offered by the staff has been tremendous, particularly as she has had to attend a number of external medical appointments. I cannot thank the staff enough for the easy transition and the support we have been given.

My friend has been a resident for a few months now, staff are very helpful and kind, they helped with birthday party and made a great fuss.

My mother has been living at Knebworth Care Home for 6 months and it has been such an amazing experience. Such a happy, friendly atmosphere - visiting is a pleasure and the staff always make time to talk to the families. Such a comfort to know Mum is in such caring hands.

What a gem! A care home that actually cares. My father-in-law has been in Knebworth Care Home for six weeks and we are so pleased with the care he has received. Management and staff are helpful and deal with any queries immediately.