Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 139 Reviews
  • Knebworth, Knebworth
Knebworth care home offers a superb lifestyle and quality care in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1930
  • Self-Funded Nursing Care: from £2125
  • Self-Funded Nursing Dementia Care: from £2210
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2140
  • RESPITE Self-Funded Nursing Care: from £2335
  • RESPITE Self-Funded Nursing Dementia Care: from £2420

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (139)

Total of 139, showing 81-100
9.7

Knebworth has a Review Score of 9.7 (9.710) out of 10, based on 31 reviews in the last 2 years. Over all time Knebworth has 139 reviews.

Overall Experience

  • 114
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Date Published

139
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108

Review from G W (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, understanding, professional and compassionate. We are so very grateful to everyone at Knebworth. The manager and staff, they are all dedicated and amazing.

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Review from K A (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the standard of care so far.

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Review from S S (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown had not seen dad for 4 months until today. It was good to see him, he looked well - such a relief to see him after all these months.

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Review from D E (Daughter of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only comment on today's visit. It's the first one because of lockdown. The overall experience was very professional. Easy procedure on entry.

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Review from Martin V (Relative of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent is all I can say. The staff are amazing and our uncle is very happy here.

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Review from David C (Son of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been impressed by how well the team at Knebworth have managed during these very difficult times. We have been able to keep in touch via FaceTime and the home has always been good at keeping us informed of any medical developments.

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Review from Sean L (Son-in-law of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staffing and care have been excellent, particularly given the current circumstances.

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Review from S M (Daughter-in-law of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff in a beautiful setting.

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Review from J C (Respite Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Was transferred from the local hospital, have received excellent care and attention and am well on the way to recovery.

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Review from Jo R (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I chose this care home for my parents. As a GP I have been in many care homes and this one definitely is the best one. The staff are approachable and committed to providing the residents with excellent care whilst respecting their dignity and wishes.
When my father became ill, they went
the extra mile to look after him and try to rehabilitate him back to independent living and when he was dying, allowed my brother, mother and I to be with him at the end -just after lockdown in April.
During these tough times the staff have worked hard to keep the residents safe and today was the first time I have seen my mother since that time-socially distanced in the garden - and it was wonderful!
I was worried that she may not recognise me - as she suffers from dementia -and that she would be stressed with having had no familiar family around her for months, but I could see that she had been well looked after and the staff had helped her grieve.
A true home from home amongst family.

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Review from S Y (Sister of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was always made welcome. They looked after my brother very well with a lot of care. He was very safe in the home.

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Review from W M (Daughter of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we entered the home we have been treated with courtesy and made to feel welcome. The staff who look after my dad always have a smile and treat him with a friendly warmth, and show him a kindness which is much appreciated. They keep the family very well informed on his care, and this
provides us peace of mind that he is well looked after. Everyone, from office staff, reception and carers always try and help and are very supportive.

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Review from J A (Friend of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and all her visitors have always been treated with the utmost care, friendliness and consideration. I have never heard her complain about anything. She repeatedly tells me how happy she is and how she enjoys the food. I do really appreciate the standards of this home and offer my congratulations.
Long may it last.

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Review from P N (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother was beyond reproach. I can not thank them enough. The staff were so lovely, polite and caring. I would highly recommend this to all my friends and relatives. We could do with more places like this all over the country. Security was highly satisfactory.

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Review from K L (Son of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff I had contact with were polite and friendly and the care they gave was excellent. Any request for help was readily given. A good choice of food was available with hearty portions always served.
The bedroom was of a good size as was the en-suite facilities which were kept clean. My overall
experience of Knebworth care home was excellent.

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Review from Sally H (Great-Niece of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Auntie stayed with you following a serious fall and you made her last 3 weeks as good as they possibly could have been.
None of you could have done any more to encourage her to eat and drink, join in and to take her medication.
I have to say we are all extremely grateful for the care and
kindness you all showed her.

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Review from J P (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placement for Mum from A&E while her broken arm is healing. She couldn't have wished for anything better than this friendly, modern care home.
Lovely room, excellent meals, I was able to share Christmas dinner with Mum and the other residents. All staff helpful, caring and professional - they went
out of their way to make Christmas special.

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Review from Lynne H (Daughter-in-law of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum (93) went for rehabilitation following a hip replacement. The facilities and the food were amazing. The staff were exceptional, friendly, helpful, understanding and competent. Mum had a great stay and left ready to cope at home following their help.

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Review from K E (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from hospital to the home, for end of life care. Although only for a short period, during this time, she was treated with dignity, kindness and compassion. All members of staff were supportive and caring.

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Review from Joan B (Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had excellent care and enjoyed myself in the time I spent in Knebworth.
Too many cakes offered for pudding at lunchtime - often puddings required - too much cream, pouring cream better but on the whole satisfactory. Ask patients to write down their 6 favourite meals and use that as a guide. Different
age groups like different meals.

Reply from Samantha Debenham, Personal Assistant at Knebworth

Thank you very much for taking the time to write a review for Knebworth, and for the excellent ratings you have given based on your experience of living at the home. We’re so pleased to read that you thoroughly enjoyed yourself in the time you spent with us. We would also like to thank you for your feedback regarding the food options and servings for residents – we will, of course, pass your feedback to the home manager for reviewing. We welcome feedback of all kinds and appreciate any suggestion that will help us to improve the service we provide to residents. Thank you once again for your review.

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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.710 for Knebworth is calculated as follows: ( (275 Excellents x 5) + (74 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 365 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Knebworth is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (94)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.