Knebworth

Knebworth is a very friendly and efficient care home. They have made my mothers recent move both easy and stress-free. Most of all, in the few months of being part of the Knebworth care home, it is evident that they do care!

My mum was so against going into a care home but the care received from Knebworth care home totally changed her views. She feels safe, well-fed, and cared for. The staff act very professionally and with feeling. She considers herself lucky to have such a nice environment, as do we. Thank you, Knebworth.

My room was spacious and well-lit and furnished; the toilet generous and a view of railway coach roofs, very interesting to me being a railway fan. Due to my hip injury, I never left the room apart from a change on the first day. The corridor was busy outside my room and loud banging related to fire doors. I heard regular sad sounds of those in serious trouble and gave a thought to those who minister to them. I was surprised and a little disappointed that no one spoke to me of my plight as such, or had any thoughts about future treatment. At least I had a restful time and had the pleasure of meeting many of the staff and not to forget some excellent food.

I have no words to express my gratitude to the team at Knebworth care home. My husband has been in their care for the last three months until his recent passing due to a brain tumour. The care, love and attention he received was incredible and nothing was ever too much. Their approach to all challenges was driven by humanity, love and support for the patient in their care and their loved ones. I am eternally in the debt of the home manager and her excellent team.

I experienced kindness from everyone connected with my care and a sincere wish for my comfort and recovery. Most importantly, I was given assistance whenever I became anxious.

She really loved living at the home.

I have spent a very happy time here and I was worried about my hearing problem but everyone understood and made sure I heard them for which I am very grateful.

Knebworth care home has been an amazing help to my family over the last three years. When my grandma and grandad moved on together to live at the care home, the carers and staff did everything they could to make them feel at home, safe and happy. They really did go above and beyond. All the staff are amazing and made my family feel part of the Knebworth care homes family, thank you.

My mother was a nursing care resident for over 3 years. My mother was extremely well cared for throughout all that time which was so reassuring with lockdown when visiting was limited. It enabled me to give my family some much-needed attention. She received good nursing care throughout her time there. Staff were attentive to both of us, well lead by the home manager which is reflected by staff staying in post, not everyone, some leave but return as they realise their preference is for Knebworth. When it was possible their relative meetings and throughout the year various social events. The home was always clean and had a relaxed atmosphere. I feel lucky that I found Knebworth Care Home. Everyone has to make their own decisions and get their own feel for a place, all my boxes were ticked.

We were extremely worried when our mum (aged 98 and a half) needed to go into a care home having lived on her own for several years. We needn’t have worried, the care and help she has received here has been exceptional.

Unfortunately because of Covid, my rehab was limited as I was unable to leave my room, so cannot comment on all facilities available from what I heard, everything was superb a 5-star care home.

Thanks to you all. God bless.

When I was told I was going into a care home for 3 weeks - well you hear things, don't you! At Knebworth, I was greeted at reception then taken to my well-appointed room, made comfy and brought a hot drink. The food was good, with a choice but if you didn't like it an alternative was found. The call button was always within reach and was always answered well within 5 minutes. The friendly physio team were cruel to be kind. There was a delicious cake for my special birthday and I was made a fuss of. There was only one thing though, they couldn't make decent coffee - they could by the time I left.

The carers looked after us all very well. I especially liked the use of first names on day one. When you called them with a problem they came quickly and were very helpful. The food was varied but interesting! Overall a good experience.

I would not hesitate in recommending this excellent care home with friendly, attentive staff that make staying a comfortable experience.

This truly is the definition of a CARE home. Well done and as a family, we really appreciate you.

Your staff are to be admired. They have brought back some of my confidence.

The staff are the homes biggest asset. The cost is its biggest negative.

Mum has been in here for a couple of years now. It is by far the most amazing place. The care and understanding of mum have been given second to none. All the staff are brilliant and so friendly. They also keep up to date if there are any issues or concerns. I've told everyone what a brilliant place this is.

Everybody in the care home is very kind and caring towards mum and I'm more than happy that mum received all the best care and attention. Highly recommend the home.