Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.8 145 Reviews
  • Knebworth, Knebworth
Knebworth care home is a recently refurbished, modern home offering exceptional care and a superb lifestyle in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided by Knebworth

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1940
  • Self-Funded Nursing Care: from £2110
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2320

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Contact Knebworth to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Knebworth to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (145)

9.8

Knebworth has a Review Score of 9.8 (9.754) out of 10, based on 29 reviews in the last 2 years.
Over all time Knebworth has 145 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Knebworth
  • 59
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Total of 145, showing 81-100
Review from E S (Respite Resident) published on 4 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would not hesitate in recommending this excellent care home with friendly, attentive staff that make staying a comfortable experience.
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Review from Helen B (Daughter of Resident) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not praise all the staff at Knebworth highly enough. From the very beginning when booking my Dad in for 5 weeks of respite up until he left they have shown true care and compassion not only for him but for myself, brother and sister. They have made what was a very stressful time for us and Dad
a very easy journey.
Dad loved being there and his physical health has improved 10 fold simply because of the care they have given him.
During these particularly difficult and challenging times, they have made it possible for Dad to have visitors and we and he have felt safe whilst doing this. Their covid measures go above and beyond.
My Dad is a retired priest and they arranged for him to do short Sunday services for a few of the other residents which meant so very much to him. The way they offer the residents such care and support whilst allowing them to keep their dignity is astounding.
This truly is the definition of a CARE home. Well done and as a family, we really appreciate you.
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Review from J C (Respite Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff are so friendly and professional in what they do.
Medical knowledge is set at a high rating which provides confidence.
Humanity seems to be very well applied to fit in with the patients' needs.
Your staff are to be admired. They have brought back some of my confidence.
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Review from T W (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are the homes biggest asset. The cost is its biggest negative.
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Review from R E (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in here for a couple of years now. It is by far the most amazing place. The care and understanding of mum have been given second to none. All the staff are brilliant and so friendly. They also keep up to date if there are any issues or concerns. I've told everyone what a brilliant place
this is.
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Review from D M (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody in the care home is very kind and caring towards mum and I'm more than happy that mum received all the best care and attention. Highly recommend the home.
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Review from G W (Daughter of Resident) published on 14 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, understanding, professional and compassionate. We are so very grateful to everyone at Knebworth. The manager and staff, they are all dedicated and amazing.
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Review from K A (Daughter of Resident) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the standard of care so far.
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Review from S S (Daughter of Resident) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During lockdown had not seen dad for 4 months until today. It was good to see him, he looked well - such a relief to see him after all these months.
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Review from D E (Daughter of Resident) published on 7 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only comment on today's visit. It's the first one because of lockdown. The overall experience was very professional. Easy procedure on entry.
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Review from Martin V (Relative of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent is all I can say. The staff are amazing and our uncle is very happy here.
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Review from David C (Son of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've been impressed by how well the team at Knebworth have managed during these very difficult times. We have been able to keep in touch via FaceTime and the home has always been good at keeping us informed of any medical developments.
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Review from Sean L (Son-in-law of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staffing and care have been excellent, particularly given the current circumstances.
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Review from S M (Daughter-in-law of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff in a beautiful setting.
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Review from J C (Respite Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was transferred from the local hospital, have received excellent care and attention and am well on the way to recovery.
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Review from Jo R (Daughter of Resident) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad I chose this care home for my parents. As a GP I have been in many care homes and this one definitely is the best one. The staff are approachable and committed to providing the residents with excellent care whilst respecting their dignity and wishes.
When my father became ill, they went
the extra mile to look after him and try to rehabilitate him back to independent living and when he was dying, allowed my brother, mother and I to be with him at the end -just after lockdown in April.
During these tough times the staff have worked hard to keep the residents safe and today was the first time I have seen my mother since that time-socially distanced in the garden - and it was wonderful!
I was worried that she may not recognise me - as she suffers from dementia -and that she would be stressed with having had no familiar family around her for months, but I could see that she had been well looked after and the staff had helped her grieve.
A true home from home amongst family.
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Review from S Y (Sister of Resident) published on 15 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was always made welcome. They looked after my brother very well with a lot of care. He was very safe in the home.
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Review from W M (Daughter of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we entered the home we have been treated with courtesy and made to feel welcome. The staff who look after my dad always have a smile and treat him with a friendly warmth, and show him a kindness which is much appreciated. They keep the family very well informed on his care, and this
provides us peace of mind that he is well looked after. Everyone, from office staff, reception and carers always try and help and are very supportive.
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Review from J A (Friend of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend and all her visitors have always been treated with the utmost care, friendliness and consideration. I have never heard her complain about anything. She repeatedly tells me how happy she is and how she enjoys the food. I do really appreciate the standards of this home and offer my congratulations.
Long may it last.
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Review from P N (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mother was beyond reproach. I can not thank them enough. The staff were so lovely, polite and caring. I would highly recommend this to all my friends and relatives. We could do with more places like this all over the country. Security was highly satisfactory.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Knebworth is calculated as follows: ( (270 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 342 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

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