Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 141 Reviews
  • Knebworth, Knebworth
Knebworth care home offers a superb lifestyle and quality care in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided by Knebworth

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1940
  • Self-Funded Nursing Care: from £2110
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2320

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Contact Knebworth to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Knebworth to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (141)

9.7

Knebworth has a Review Score of 9.7 (9.735) out of 10, based on 27 reviews in the last 2 years.
Over all time Knebworth has 141 reviews.

Overall Experience
  • 116
  • 25
  • 0
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Date Published
  • 141
  • 5
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  • 27
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Reviewer Connection to Knebworth
  • 58
  • 24
  • 13
  • 13
  • 8
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 141, showing 101-120
Review from K E (Daughter of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred from hospital to the home, for end of life care. Although only for a short period, during this time, she was treated with dignity, kindness and compassion. All members of staff were supportive and caring.
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Review from Joan B (Resident) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had excellent care and enjoyed myself in the time I spent in Knebworth.
Too many cakes offered for pudding at lunchtime - often puddings required - too much cream, pouring cream better but on the whole satisfactory. Ask patients to write down their 6 favourite meals and use that as a guide. Different
age groups like different meals.
Reply from Samantha Debenham, Personal Assistant at KnebworthThank you very much for taking the time to write a review for Knebworth, and for the excellent ratings you have given based on your experience of living at the home. We’re so pleased to read that you thoroughly enjoyed yourself in the time you spent with us. We would also like to thank you for your feedback regarding the food options and servings for residents – we will, of course, pass your feedback to the home manager for reviewing. We welcome feedback of all kinds and appreciate any suggestion that will help us to improve the service we provide to residents. Thank you once again for your review.
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Review from D C (Resident) assisted by family/friend published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely wonderful care home and exceptional staff in all areas.
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Review from Sue G (Daughter of Resident) published on 22 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a lovely place. The care and attention that was given to my father by everyone at Knebworth Care Home have been wonderful. The staff have been helpful and professional and nothing is too much trouble for them for me or my father! Thank you, everyone, for all your help. Too many names to thank!
As
my father said - More like a hotel than a care home!
I would recommend this to anyone looking for a care home.
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Review from L F (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away at Knebworth Care Home. Every member of staff showed compassion and card about my mother and me. Little touches, many cups of tea, lunch and support provided when I stayed the night with my mother. Thoughtful staff going beyond the average. Thank you each and every one of you.
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Review from William H (Son of Resident) published on 28 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean and modern with helpful, caring staff and good food.
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Review from Robert C (Son of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers here at Knebworth Care Home has been fantastic. Nothing is too much trouble. What they have done is help my mother following a fall and the physio and attention she has required has been first class. The care home is spotless, clean and very much like a hotel. I had an idea that the care
home would look like this. The staff have been helpful and professional. I would recommend this to anyone looking for a care home. Whether long or short stay. Thank you for all your help.
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Review from P S (Wife of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Knebworth Care Home for 2 weeks of respite care in September. He has complex medical conditions and I was very happy with the care he received. The staff, at all levels, were friendly approachable and professional. Any queries I had were dealt with immediately. I feel it is difficult
to get to know a client in just two weeks and it was a new experience for us as a family. I feel that I need to go into more detail about my husband's individual needs to help the staff give him the best care possible.
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Review from Deana R (Wife of Resident) published on 13 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place. More like a hotel than a care home. My husband had to stay for a while, after having an operation on his ankle, which was a non-weight-bearing injury. He couldn't use crutches or a frame and so had to have care for a short time after leaving hospital.
The staff were lovely and
the rooms and food extremely good. As soon as my husband got there, we sat in the garden and he changed from being upset and sad to being bright and cheerful.
I would recommend this home to anyone and thank the staff for their kindness and care.
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Review from Elizabeth L (Wife of Resident) published on 12 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Knebworth for almost one year. I couldn’t fault the care he received. All the staff seemed genuinely fond of him and couldn’t do enough for him. He had a good room with all the facilities you would need and a lovely view of the garden. It meant I could leave him each day knowing he
would be well looked after.
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Review from M B (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knebworth Care home provided a bright, warm, clean environment when my mother and other residents were treated with kindness and respect. Although my mother was there for only 4 weeks, she would certainly consider returning there should she need longer-term care. Care staff and management treated the
family with patience and respect also.
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Review from Shirley P (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that was given to my mother was second to none. The staff were amazing, kind, caring and attentive at all times.
Food was delicious and my mum talks about her time in a 5 star hotel.
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Review from Rhoda W (Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been welcomed by all staff. Food is excellent and I have been treated with care and consideration in all my care needs.
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Review from Wayne R (Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to your care home I have found my recovery 10x quicker in getting better. I think the room and space have helped my muscles relax a bit more plus I'm able to relax a bit more so thank you.
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Review from F M (Resident) assisted by family/friend published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Knebworth care home to have a warm, friendly atmosphere. The home is well equipped with very caring staff who are friendly, helpful and attentive. The staff regularly enquire about my welfare, which I find very touching.


Day and night, the service is of the same high care.

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Review from G M (Son of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knebworth care home is a warm, welcoming homely environment. The staff are very well trained and attentive to residents. The whole team are well managed and demonstrate great efficiency in their roles. Residents are treated with dignity, respect and kindness.
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Review from A M (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knebworth care home is great. Dad is in good hands and I am glad that he is looked after by such amazing people.


Well done team, Dad looks better than ever!


I hope that everyone will be so lucky. Thank you very much.

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Review from Elda W (Resident) assisted by family/friend published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here is very pleasant. Staff are kind and considerate.
I do not think I have been here long enough to give any other review.
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Review from Ena H (Resident) assisted by family/friend published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased with my care. Good care.
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Review from Roger C (Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good and helpful. Tea and coffee always available. There is also cold drinks ready. Entertainment is very good with quizzes. There is always people to talk to and the home is always clean.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Knebworth is calculated as follows: ( (245 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 317 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.