Knebworth

My husband came in for respite in March last year. He loved it so much, he wanted to stay. He is treated with dignity which is very important to us both. He knows I can no longer cope with him at home. All staff are excellent, he is no longer in the pain he was suffering when taken in. Agency staff need checking but that is the same everywhere. Management were very supportive and made a very difficult time so much easier.

In the past few weeks, my mother has had her hair set, listened to gong music, attended a dementia cafe and been to a garden centre - all arranged by Knebworth care home. The staff work hard, especially if they are able to work in conjunction with the resident's family. Vulnerable residents with complex care needs require the management, nurses, care staff, chef, laundry, activities, reception and family to work together! The Knebworth team are excellent and I recommend them.

I have up dates from a friend who visited Mum during her stay who confirmed that Mum was happy and content during her stay.

Our mum had a 3-week respite stay here after her health and mobility had been decreasing consistently alone at home, and it brought out her social smiley old self again! She made a few friends quickly and really got on well with some of the staff too. There always seemed to be staff about to help or talk to if needs be, and they were usually happy to do so. Realistically she needs more day-to-day help like this going forward, and so if she agrees we would definitely consider Knebworth care home at the top of the list for permanent residence.

During my cousin's stay here at Knebworth the staff have always been courteous, caring and engaging during my visits and always helpful. More importantly, my cousin seemed contented here in so many ways and the care and atmosphere seemed to dispel, at least on the surface, the worries and doubts of her leaving her own home.

My mum needed respite care after a long hospital stay and this was the perfect place. As a family, we were very happy with the treatment and care whilst at Knebworth.

If my relative had to be anywhere during a very challenging time for her, then Knebworth care home would be the place I want her to be.

We will never be able to thank you all enough.

Me and my family know my father is well looked after and he is very happy there. It is like a home from home, it's clean, the rooms are spacious and all the staff are friendly.

Everyone has been so helpful since Mum arrived making sure she settled in and had everything she needed. Staff were always available to answer queries and keep us informed.

If you are considering a care home for a loved one, I would not hesitate to recommend Knebworth. What a team! My mother's care is amazing. She is so happy. What a relief that is to the whole family. The GP practice attached to the home is extremely helpful and caring. Well done.

He always looks clean and well kept. He has become slightly more alert but is still confused at times. It would be nice if he could sit in the lounge a little more often if at all possible. I am happy with the care he is receiving up until now.

From the first day of my mother's admission, I have been quite overwhelmed by the level of care provided and the positive and friendly demeanour of the staff across the board. Nothing is too much trouble for these wonderful people. My gratitude to all.

Physio has been very useful.

Mainly very good. The staff are generally polite and friendly. She seems to have settled now. Staff have responded quickly to any comments or requests made.

First time at Woolmer Green care home. My wife has special needs and she was looked after very well. I would recommend their services. Excellent!

Dad has been treated with kindness, empathy and compassion. He looks so much better and as a family we are very grateful and relieved. Thank you Knebworth.

Our son-in-law has been in the Home for 5.7 years with a terminal illness. He has been incapacitated from the start, unable to mobilise, feed himself, turn in bed, and has been treated with gentleness, respect, and care by all members of staff. He has not even had a pressure sore. The manager changed soon after he arrived and has made a tremendous difference to the efficiency and atmosphere of the Home. During the pandemic, the situation was well handled for both residents and families. Before choosing the Home we explored many others in the area and this stood out as exceptional. One test we had was whether a smell was evident on entering and at no time was that the case here. We cannot recommend Knebworth Care Home highly enough. We are thankful we found it and will miss visiting. We were made to feel part of a family. We visited several times a week and were always welcomed.

It has been a very difficult time for residents and relatives. The care home has always tried to keep everyone safe and relatives up to date. No easy task for them. Overall my poor husband could not be in a better place and my heartfelt thanks go to all the staff.

I was treated very well during my stay in Knebworth Care Home. The staff were kind and helpful. The physiotherapy was excellent and I was encouraged all the way. Owing to covid restrictions there were few activities to join in but Wimbledon on TV helped to fill the gap. There was excellent coordination between the home and my local authority Social Services so that my home was ready for me to return home to and stair rails, bath board were soon delivered and fitted and today grab rails were fitted to outside doors.