Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.8 145 Reviews
  • Knebworth, Knebworth
Knebworth care home is a recently refurbished, modern home offering exceptional care and a superb lifestyle in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided by Knebworth

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1940
  • Self-Funded Nursing Care: from £2110
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2320

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Contact Knebworth to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Knebworth to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (145)

9.8

Knebworth has a Review Score of 9.8 (9.754) out of 10, based on 29 reviews in the last 2 years.
Over all time Knebworth has 145 reviews.

Overall Experience
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  • 25
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Date Published
  • 145
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  • 29
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Reviewer Connection to Knebworth
  • 59
  • 25
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  • 8
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  • 1
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Total of 145, showing 41-60
Review from Tracy C (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service when we needed urgent respite for my mum. She is now a permanent resident being looked after by the dementia team and we are extremely pleased. The staff are wonderful and always make us feel welcome, as a family, and the care my mum receives is outstanding. Mum is very happy and loves
the interaction from the staff and other residents.
Reply from Hannah Atherley, Reviews Team at KnebworthHi and thank you for rating Knebworth five stars! We set a high standard for ourselves, so we are very pleased to hear that Mum is very happy at Knebworth.
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Review from Margaret B (Wife of Resident) published on 12 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came to Knebworth care home for respite in March. He became a permanent resident following respite.
The staff/carers go over and beyond what you would expect. They are kind and caring and knowledgeable in all aspects of dementia on the Willow floor.
He is happy there and I feel very welcome
when I visit him.
I highly recommend the Willow floor for dementia care.
Reply from Hannah Atherley, Reviews Team at KnebworthHi Margaret, we are pleased to hear you're very happy with your husband's care and that you always feel very welcome. Thank you for recommending our dementia suite.
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Review from Julie D (Daughter of Resident) published on 12 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Knebworth coming up for 3 years in the Dementia ward.
I was dreading her going into a home but the transition has been wonderful.
The home is clean and the decor is bright and cheery.
The ladies and gents that work there couldn’t be better, they are always so happy and smiley even
when the job gets hard, and always think about getting Mum ready and making sure her clothes match and do her hair and makeup.
The activities team are lovely and has some great things going on.
Reply from Hannah Atherley, Reviews Team at KnebworthHi Julie, thank you for your lovely words about the team on our dementia suite and lifestyle. They are so passionate about caring for people living with dementia, thank you for sharing your experience.
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Review from Linda S (Daughter of Resident) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff, management and nursing staff for caring for my father in the final two weeks of his life.
My dad has complex needs after breaking his hip and was very stressed and unhappy after bing in 3 different hospitals.
Nothing was too much trouble for the staff and Dad was
treated with the utmost respect. The support, we as a family, had was professional and very helpful during this difficult time.
Reply from Caprice Geisha, Reviews Team at KnebworthThank you very much for taking the time to leave us feedback about your experience.
At Knebworth Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are always here for you and the family, so whenever passing please do pop in and say hello.
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Review from Linda W (Daughter of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home with the most lovely friendly staff and well-led. A very welcoming and comfortable, calm and friendly place to visit and always greeted with a smile and respect.
Thank you to all of you for your hard work.
Reply from Caprice Geisha, Reviews Team at KnebworthThank you very much for taking the time to leave us feedback about your experience. At Knebworth, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Evelyn B (Wife of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband came in for respite in March last year. He loved it so much, he wanted to stay. He is treated with dignity which is very important to us both. He knows I can no longer cope with him at home. All staff are excellent, he is no longer in the pain he was suffering when taken in. Agency staff
need checking but that is the same everywhere. Management were very supportive and made a very difficult time so much easier.
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Review from Christine H (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the past few weeks, my mother has had her hair set, listened to gong music, attended a dementia cafe and been to a garden centre - all arranged by Knebworth care home. The staff work hard, especially if they are able to work in conjunction with the resident's family. Vulnerable residents with complex
care needs require the management, nurses, care staff, chef, laundry, activities, reception and family to work together! The Knebworth team are excellent and I recommend them.
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Review from C L (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Knebworth care home on respite for 2 weeks whilst we were on holiday. The care home were extremely professional from my first enquiry and organising my mother's admittance. Mum settled in quickly and seems to have been happy during her stay. I would be very happy for Mum to spend respite
at the home again or to become a permanent resident should she want to.
I have up dates from a friend who visited Mum during her stay who confirmed that Mum was happy and content during her stay.
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Review from Dave C (Son of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum had a 3-week respite stay here after her health and mobility had been decreasing consistently alone at home, and it brought out her social smiley old self again! She made a few friends quickly and really got on well with some of the staff too. There always seemed to be staff about to help or
talk to if needs be, and they were usually happy to do so. Realistically she needs more day-to-day help like this going forward, and so if she agrees we would definitely consider Knebworth care home at the top of the list for permanent residence.
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Review from Nita G (Cousin of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my cousin's stay here at Knebworth the staff have always been courteous, caring and engaging during my visits and always helpful. More importantly, my cousin seemed contented here in so many ways and the care and atmosphere seemed to dispel, at least on the surface, the worries and doubts of
her leaving her own home.
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Review from Susan W (Daughter of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum needed respite care after a long hospital stay and this was the perfect place. As a family, we were very happy with the treatment and care whilst at Knebworth.
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Review from M P (Cousin of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If my relative had to be anywhere during a very challenging time for her, then Knebworth care home would be the place I want her to be.
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Review from M W (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When our mother/nan was discharged from hospital she was completely bedridden. She was welcomed into the home by all the team. They restored her dignity by washing and dressing her everyday. They were very kind to her explaining about being hosted into a reclining chair which enabled her to sit and
enjoy activities and entertainment. We have been overwhelmed by the exceptional care and support by everyone. The team made us feel welcome and showed empathy and compassion.
We will never be able to thank you all enough.
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Review from S T (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my family know my father is well looked after and he is very happy there. It is like a home from home, it's clean, the rooms are spacious and all the staff are friendly.
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Review from J C (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been so helpful since Mum arrived making sure she settled in and had everything she needed. Staff were always available to answer queries and keep us informed.
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Review from Kim C (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are considering a care home for a loved one, I would not hesitate to recommend Knebworth. What a team! My mother's care is amazing. She is so happy. What a relief that is to the whole family. The GP practice attached to the home is extremely helpful and caring. Well done.
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Review from E B (Brother of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short time my brother has been a resident here I have seen nothing but friendly, happy and supportive staff. To be honest, I wouldn't mind moving in myself.
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Review from Brenda T (Wife of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband appears to have settled well and is comfortable. The staff are kind and helpful and have been good at phoning me at home if there seems to be any problems.
He always looks clean and well kept. He has become slightly more alert but is still confused at times. It would be nice if he could
sit in the lounge a little more often if at all possible. I am happy with the care he is receiving up until now.
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Review from Derry C (Son of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day of my mother's admission, I have been quite overwhelmed by the level of care provided and the positive and friendly demeanour of the staff across the board. Nothing is too much trouble for these wonderful people. My gratitude to all.
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Review from K S (Resident) assisted by family/friend published on 12 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming - settled in quickly.
Clean and tidy with good views.
Like the cat.
Food is good and tasty.
Physio has been very useful.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Knebworth is calculated as follows: ( (270 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 342 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.