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Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are...
Care Provided by Knebworth
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Knebworth for full pricing details and T&Cs.
Contact Knebworth to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (67)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (67)
Parking
- Parking on-site
Knebworth Reviews (150)
Knebworth has a Review Score of 9.8 (9.774) out of 10, based on 29 reviews in the last 2 years.
Over all time Knebworth has 150 reviews.
Mum has been in Knebworth since the end of March 2023 after suffering a severe stroke in December 2022. The entire team at Knebworth, from the person that opens the door for you, the customer care team, the cleaning and kitchen staff and the carers and the nurses, go above and beyond on a daily basis. They do care. They are incredibly kind and treat Mum with the greatest of care, respect and dignity, which is so important for her. Mum can't talk and the team take time with her to understand what she needs. With all the hard work, Mum is now getting out of bed for a few hours a day and the change of scenery has made a massive difference to her. We cannot thank and praise the team highly enough. It's never easy to be in this situation, but I know Mum is in the best place and being so well looked after.
Hi, wow thank you very much for the lovely review. We are delighted to hear you believe Mum is in the best place.
We are very happy with the contact we have with staff and the loving care everyone provides. We feel very reassured that Mum's needs are being met and is being very well looked after.
Thank you so much for rating us 5 stars. We are delighted to hear you are happy with the level of care and that Mum is happy at Knebworth.
I have always found the staff pleasant, polite and very helpful. They always say "hello" to me and my mum when we are passing them, going out or coming back from a visit outside. The room is clean and tidy, and Mum seems very happy and comfortable within. The communal space is welcoming and often has a film or music playing, which makes for a nice environment.
Hi Kim, thank you for rating Knebworth five stars. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
As a family, we have always felt happy and reassured by the care and attention shown by all the team at Knebworth care home. We have always been able to talk to all the staff and feel confident that they have his best interests at heart.
Hi, thank you for sharing your experience at Knebworth. We are really pleased you have always felt happy and reassured by the care and attention shown by the team.
Can't fault all aspects of the care here. As a GP, it's refreshing to still see high standards of care being executed at Knebworth Care Home in all areas. My mum is more settled than I have seen her for a long time. Thank you for your exemplary care.
Hi, thank you for rating Knebworth 5 stars in all areas. We are delighted to hear Mum is more settled than she has been for a long time. We really appreciate your kind words.
Excellent service when we needed urgent respite for my mum. She is now a permanent resident being looked after by the dementia team and we are extremely pleased. The staff are wonderful and always make us feel welcome, as a family, and the care my mum receives is outstanding. Mum is very happy and loves the interaction from the staff and other residents.
Hi and thank you for rating Knebworth five stars! We set a high standard for ourselves, so we are very pleased to hear that Mum is very happy at Knebworth.
The staff/carers go over and beyond what you would expect. They are kind and caring and knowledgeable in all aspects of dementia on the Willow floor.
He is happy there and I feel very welcome when I visit him.
I highly recommend the Willow floor for dementia care.
Hi Margaret, we are pleased to hear you're very happy with your husband's care and that you always feel very welcome. Thank you for recommending our dementia suite.
I was dreading her going into a home but the transition has been wonderful.
The home is clean and the decor is bright and cheery.
The ladies and gents that work there couldn’t be better, they are always so happy and smiley even when the job gets hard, and always think about getting Mum ready and making sure her clothes match and do her hair and makeup.
The activities team are lovely and has some great things going on.
Hi Julie, thank you for your lovely words about the team on our dementia suite and lifestyle. They are so passionate about caring for people living with dementia, thank you for sharing your experience.
My dad has complex needs after breaking his hip and was very stressed and unhappy after bing in 3 different hospitals.
Nothing was too much trouble for the staff and Dad was treated with the utmost respect. The support, we as a family, had was professional and very helpful during this difficult time.
At Knebworth Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are always here for you and the family, so whenever passing please do pop in and say hello.
Thank you to all of you for your hard work.
Thank you very much for taking the time to leave us feedback about your experience. At Knebworth, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My husband came in for respite in March last year. He loved it so much, he wanted to stay. He is treated with dignity which is very important to us both. He knows I can no longer cope with him at home. All staff are excellent, he is no longer in the pain he was suffering when taken in. Agency staff need checking but that is the same everywhere. Management were very supportive and made a very difficult time so much easier.
In the past few weeks, my mother has had her hair set, listened to gong music, attended a dementia cafe and been to a garden centre - all arranged by Knebworth care home. The staff work hard, especially if they are able to work in conjunction with the resident's family. Vulnerable residents with complex care needs require the management, nurses, care staff, chef, laundry, activities, reception and family to work together! The Knebworth team are excellent and I recommend them.
I have up dates from a friend who visited Mum during her stay who confirmed that Mum was happy and content during her stay.
Our mum had a 3-week respite stay here after her health and mobility had been decreasing consistently alone at home, and it brought out her social smiley old self again! She made a few friends quickly and really got on well with some of the staff too. There always seemed to be staff about to help or talk to if needs be, and they were usually happy to do so. Realistically she needs more day-to-day help like this going forward, and so if she agrees we would definitely consider Knebworth care home at the top of the list for permanent residence.
During my cousin's stay here at Knebworth the staff have always been courteous, caring and engaging during my visits and always helpful. More importantly, my cousin seemed contented here in so many ways and the care and atmosphere seemed to dispel, at least on the surface, the worries and doubts of her leaving her own home.
My mum needed respite care after a long hospital stay and this was the perfect place. As a family, we were very happy with the treatment and care whilst at Knebworth.
If my relative had to be anywhere during a very challenging time for her, then Knebworth care home would be the place I want her to be.
We will never be able to thank you all enough.
Me and my family know my father is well looked after and he is very happy there. It is like a home from home, it's clean, the rooms are spacious and all the staff are friendly.
Everyone has been so helpful since Mum arrived making sure she settled in and had everything she needed. Staff were always available to answer queries and keep us informed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
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Meet the Team (0)
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