Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE
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9.7 139 Reviews
  • Knebworth, Knebworth
Knebworth care home offers a superb lifestyle and quality care in beautiful surroundings. The experienced team provides nursing, residential and dementia care on a permanent and respite basis.

Inside the Knebworth care home there are stunning, hotel-style facilities including a café, bar, cinema room, comfortable lounges and a hair and beauty salon. Outside there are beautiful, landscaped gardens for residents to enjoy. The bedrooms are comfortable with private, en-suite facilities.

The team is dedicated to enabling residents to get the most out of each day. The lifestyle team plans fun group and one-to-one activities tailored to residents' hobbies and interests, as well as trips and outings in the home’s minibus.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1930
  • Self-Funded Nursing Care: from £2125
  • Self-Funded Nursing Dementia Care: from £2210
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2140
  • RESPITE Self-Funded Nursing Care: from £2335
  • RESPITE Self-Funded Nursing Dementia Care: from £2420

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Knebworth to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Daniel Grab (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Knebworth Reviews (139)

9.7

Knebworth has a Review Score of 9.7 (9.702) out of 10, based on 28 reviews in the last 2 years.
Over all time Knebworth has 139 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Knebworth
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Total of 139, showing 41-60
Review from Christine H (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the past few weeks, my mother has had her hair set, listened to gong music, attended a dementia cafe and been to a garden centre - all arranged by Knebworth care home. The staff work hard, especially if they are able to work in conjunction with the resident's family. Vulnerable residents with complex
care needs require the management, nurses, care staff, chef, laundry, activities, reception and family to work together! The Knebworth team are excellent and I recommend them.
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Review from C L (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Knebworth care home on respite for 2 weeks whilst we were on holiday. The care home were extremely professional from my first enquiry and organising my mother's admittance. Mum settled in quickly and seems to have been happy during her stay. I would be very happy for Mum to spend respite
at the home again or to become a permanent resident should she want to.
I have up dates from a friend who visited Mum during her stay who confirmed that Mum was happy and content during her stay.
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Review from Dave C (Son of Resident) published on 9 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum had a 3-week respite stay here after her health and mobility had been decreasing consistently alone at home, and it brought out her social smiley old self again! She made a few friends quickly and really got on well with some of the staff too. There always seemed to be staff about to help or
talk to if needs be, and they were usually happy to do so. Realistically she needs more day-to-day help like this going forward, and so if she agrees we would definitely consider Knebworth care home at the top of the list for permanent residence.
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Review from Nita G (Cousin of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my cousin's stay here at Knebworth the staff have always been courteous, caring and engaging during my visits and always helpful. More importantly, my cousin seemed contented here in so many ways and the care and atmosphere seemed to dispel, at least on the surface, the worries and doubts of
her leaving her own home.
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Review from Susan W (Daughter of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum needed respite care after a long hospital stay and this was the perfect place. As a family, we were very happy with the treatment and care whilst at Knebworth.
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Review from M P (Cousin of Resident) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If my relative had to be anywhere during a very challenging time for her, then Knebworth care home would be the place I want her to be.
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Review from M W (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When our mother/nan was discharged from hospital she was completely bedridden. She was welcomed into the home by all the team. They restored her dignity by washing and dressing her everyday. They were very kind to her explaining about being hosted into a reclining chair which enabled her to sit and
enjoy activities and entertainment. We have been overwhelmed by the exceptional care and support by everyone. The team made us feel welcome and showed empathy and compassion.
We will never be able to thank you all enough.
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Review from S T (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my family know my father is well looked after and he is very happy there. It is like a home from home, it's clean, the rooms are spacious and all the staff are friendly.
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Review from J C (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been so helpful since Mum arrived making sure she settled in and had everything she needed. Staff were always available to answer queries and keep us informed.
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Review from Kim C (Daughter of Resident) published on 17 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you are considering a care home for a loved one, I would not hesitate to recommend Knebworth. What a team! My mother's care is amazing. She is so happy. What a relief that is to the whole family. The GP practice attached to the home is extremely helpful and caring. Well done.
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Review from E B (Brother of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short time my brother has been a resident here I have seen nothing but friendly, happy and supportive staff. To be honest, I wouldn't mind moving in myself.
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Review from Brenda T (Wife of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband appears to have settled well and is comfortable. The staff are kind and helpful and have been good at phoning me at home if there seems to be any problems.
He always looks clean and well kept. He has become slightly more alert but is still confused at times. It would be nice if he could
sit in the lounge a little more often if at all possible. I am happy with the care he is receiving up until now.
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Review from Derry C (Son of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day of my mother's admission, I have been quite overwhelmed by the level of care provided and the positive and friendly demeanour of the staff across the board. Nothing is too much trouble for these wonderful people. My gratitude to all.
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Review from K S (Resident) assisted by family/friend published on 12 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming - settled in quickly.
Clean and tidy with good views.
Like the cat.
Food is good and tasty.
Physio has been very useful.
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Review from Christine G (Friend of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mainly very good. The staff are generally polite and friendly. She seems to have settled now. Staff have responded quickly to any comments or requests made.
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Review from Adrian H (Husband of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time at Woolmer Green care home. My wife has special needs and she was looked after very well. I would recommend their services. Excellent!
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Review from Denise M (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our dear dad's admission on to the nursing floor in October, we have found the care by the staff to be second to none.
Dad has been treated with kindness, empathy and compassion. He looks so much better and as a family we are very grateful and relieved. Thank you Knebworth.
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Review from Richard B (Father-in-law of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son-in-law has been in the Home for 5.7 years with a terminal illness. He has been incapacitated from the start, unable to mobilise, feed himself, turn in bed, and has been treated with gentleness, respect, and care by all members of staff. He has not even had a pressure sore. The manager changed
soon after he arrived and has made a tremendous difference to the efficiency and atmosphere of the Home. During the pandemic, the situation was well handled for both residents and families. Before choosing the Home we explored many others in the area and this stood out as exceptional. One test we had was whether a smell was evident on entering and at no time was that the case here. We cannot recommend Knebworth Care Home highly enough. We are thankful we found it and will miss visiting. We were made to feel part of a family. We visited several times a week and were always welcomed.
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Review from D D (Wife of Resident) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a very difficult time for residents and relatives. The care home has always tried to keep everyone safe and relatives up to date. No easy task for them. Overall my poor husband could not be in a better place and my heartfelt thanks go to all the staff.
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Review from Jean H (Resident) published on 26 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was treated very well during my stay in Knebworth Care Home. The staff were kind and helpful. The physiotherapy was excellent and I was encouraged all the way. Owing to covid restrictions there were few activities to join in but Wimbledon on TV helped to fill the gap. There was excellent coordination
between the home and my local authority Social Services so that my home was ready for me to return home to and stair rails, bath board were soon delivered and fitted and today grab rails were fitted to outside doors.
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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Knebworth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.702 for Knebworth is calculated as follows: ( (246 Excellents x 5) + (68 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 329 Ratings = 4.702
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Knebworth is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Daniel

Daniel Grab

Job Title: Home Manager

I joined Care UK in 2022 as a Deputy Manager after hearing amazing feedback from the public.


Being promoted to Home Manager in 2023 was a huge moment in my career. I’m a Registered Nurse and have achieved my level 5 in Management in Health and Social Care training.


As a Home Manager, it’s important to be professional, compassionate, hardworking and a team player. I love getting to the end of my shift when I can reflect on the day and all the tasks I accomplished. Working alongside amazing team members who are dedicated to delivering outstanding care to residents every day inspires me.


When I’m not working, I enjoy spending quality time with my family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Knebworth to verify any information. View our terms and conditions. Knebworth has an Enhanced Service - more info.