Barchester Kingfisher Lodge, Bristol, Bath & North East Somerset
Barchester Kingfisher Lodge, Bristol, Bath & North East Somerset
Barchester Kingfisher Lodge, Bristol, Bath & North East Somerset

Kingfisher Lodge is a sixty capacity care home that delivers a friendly service, with a comfortable interior and a team of caring staff experienced in helping with a wide range of personal care needs.

Each resident is allocated a named nurse and key worker who will be involved in the resident's individual care plan which details their personal needs, likes and dislikes with input from the resident and their relative, which is continuously updated. Residents are encouraged to personalise their own bedroom and are welcome to bring in small pieces of furniture to make their room feel like home.

There is a full programme of activities for all residents to enjoy, the dedicated activities team are available 7 days a week to provide a wide range of activities both within the home and they also organise trips out in the local community in a pleasant and relaxing atmosphere.

They are proud of their in-house catering team who are on hand to create a delicious, nutritious menu for all tastes, including specialist diets of all descriptions. The Head Chef is always willing to provide special meals and events for the residents and their family members if required.

There is a quiet enchanting garden that residents can access and enjoy with pathways and seating strategically placed around the garden.

Care provider Barchester operate over 200 facilities across the UK and a respected throughout the care sector for safeguarding the well-being of older people and individuals diagnosed with dementia.

All professionals keep up to date with regulator's requirements, while remaining committed to a service that respects personal interests and right to experience an active lifestyle.

Group: Barchester Healthcare Ltd

Person in charge: Carol Edwards (Regional Director)

Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Polish, Portuguese

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Kingfisher Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.5 Barchester Kingfisher Lodge has a Review Score of 9.5 (9.463)

The Review Score of 9.5 (maximum of 10) for Barchester Kingfisher Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Barchester Kingfisher Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.463 for Barchester Kingfisher Lodge is calculated as follows: ( (121 Excellents x 5) + (73 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 214 Ratings = 4.463

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Kingfisher Lodge is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 18 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Kingfisher Lodge?

  • Extremely LIKELY
    12
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Kingfisher Lodge

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

We are very happy with the care my mother receives at Kingfisher Lodge and she feels very safe and well cared for. She has been very unwell these past two days and the staff could not do enough for her. She loves them all and they are very loving towards her too.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Carol Edwards, Regional Director at Barchester Kingfisher Lodge responded to this review on 21 Jan 2018:

Thank you so much for your positive review of Kingfisher Lodge, we are so proud of the care staff and the loving care they provide for all of the residents in the home. It is really good of you to take the time to post this review to enable others to consider our wonderful home, it is very much appreciated. I will make sure that the care staff are praised for the care and attention that they provide for your mother.

I am very pleased with staff. They look after my relative very well. He loves his food and he likes all the food and they cook him tea as well.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Carol Edwards, Regional Director at Barchester Kingfisher Lodge responded to this review on 21 Jan 2018:

Thank you so much for your wonderful review, we are so pleased that you are really happy with the care and attention the staff provide for your brother in law. I will ensure that the staff are informed of your review and we will share your lovely comments.

Kingfisher Lodge is an excellent nursing home. The staff are amazing so too are the managers. Nothing is too much trouble. I would like to thank each and every member of staff for showing my dad the utmost respect and dignity during his last few weeks. Thank you.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Katrina O'Hagan, Deputy Manager at Barchester Kingfisher Lodge responded to this review on 24 Nov 2017:

Very kind comments, thank you. Your father was a lovely man and we are honoured to have been able to support him during this time.

Dad was at Kingfisher for about 3 weeks only and he was in for end of life care. The staff from cooks to cleaners up to senior manager were brilliant. All friendly and always available when help was needed. Emphatic at all time, supportive also at all times. I could not say thank you enough. I will always recommend Kingfisher and already have.

Thank you, Kingfisher.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Carol Edwards, Regional Director at Barchester Kingfisher Lodge responded to this review on 24 Nov 2017:

Thank You for this wonderful feedback and also for the recommendation. I have shared your review with the Kingfisher Team.

Pleasant, welcoming, friendly environment. Activities have become more varied of late and greatly enjoyed by my father. Better rapport between my father and staff.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 12 Sep 2017:

I am happy that you feel that the home is pleasant and friendly, and I know the staff have a genuine love for the residents of the home.

So pleased my husband could go back to Kingfisher Lodge for respite care.
All the staff are very friendly and go the extra mile to make the patient feel welcome and cared for.
Each person is treated as an individual and personal choice is catered for be it bed rest or a food choice.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have found the staff and management courteous and kind. They care about the residents and do their best to make them comfortable.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

Lesley Cole, Ops Manager at Barchester Kingfisher Lodge responded to this review on 12 Sep 2017:

Thank you for your kind comments about the staff I will ensure I feed this back to them.

Kingfisher Lodge is a beautiful place to live - the resident's rooms are very well maintained and the views over the Avon Valley are stunning. This does give my mother a real sense of joy - she has one of the best views in the house!!
Her carers are kind and considerate and do go out of their way to make her feel 'at home'.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

L Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 31 Jul 2017:

Many thanks for your kind comments.

My brother moved to Kingfisher Lodge 11 months ago, after viewing several homes he chose Kingfisher. We liked the way it was being run and the way the staff look after the residents, as nothing is too much trouble for them.
We are kept well informed of any problems that might occur and they are dealt with straight away. I think the staff of all the various departments work extremely hard to ensure the residents are well cared for, this shows in the well being of my brother.
I have never seen a member of staff without a smile on their face, excellent 10/10.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 26 Jun 2017:

Thank you from all the staff at Kingfisher Lodge for your very lovely review of the home.

Kingfisher Lodge went through a very serious decline over 2-3 years, however, in the past 10 months, there has been a good and markedly high improvement in all areas in staffing, care, attitude etc.

The atmosphere is very good with the happy staff.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Poor

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 12 Sep 2017:

Thank you for your review, the home does have a great atmosphere and fantastic views along with the dedicated staff.

My mother moved to Kingfisher Lodge in August 2016 and the Care Home received an Unsatisfactory report from CQC the following month. I am glad to say that things have significantly improved since that time, and this has been substantiated by a further CQC inspection carried out in Spring 17 and published in June. Barchester responded to the initial report by bringing in a new Management Team and overhauling operating procedures and reviewing staff and resident relations.

I am most especially pleased to see that there is much evidence of increased openness, respect and trust between residents and all staff - including domestic, nursing, care and management. And laughter, fun and music.

I am also very pleased that the new Robin unit has been established - within the Lark Memory floor; this has brought together around a dozen of the more able and engaged residents along with a smaller body of care staff, which I believe is more stimulating and interesting for all involved.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 22 Jun 2017:

Thank you for your very kind review of Kingfisher Lodge. It is much appreciated and I will pass this on to the team.

The home is clean, warm and residents are well fed. The premises are in excellent condition. Staff are caring and pleasant but still need to pay attention to details.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 26 Jun 2017:

Thank you for recognising the hard work that the staff have achieved over the last few months.

Seems to have improved significantly since the introduction of the new management. Many visible improvements within the home. Great staff who show real empathy. It's good to see new activities introduced to and mental stimulation for the residents.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

L Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 05 Jun 2017:

Thank you for your review. I will pass on your remarks to the staff who will be pleased that they are recognised as being 'Great and show empathy towards their residents'.

All the staff here are excellent. Nothing is too much for them, which has made my stay here very nice and homely.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 05 Jun 2017:

Many thanks for your review of the home. The staff greatly appreciate being recognised for all their hard work.

I am very happy with my mum's care in Kingfisher Lodge, she is well looked after, the carers are very caring with her. I have no doubts when I am not there.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

L Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 23 May 2017:

On behalf of the staff at Kingfisher I would like to thank you for your kind comments about the care given to your mother here at Kingfisher Lodge

My husband has been in this home for 4 years and 8 months. There have been so many changes during this time. Not to mention 10 managers. The residents need stability. It would be nice to have the same carers each day as people with dementia need to see familiar faces. His care is good, any issues I deal with them.

How likely would you be to recommend Barchester Kingfisher Lodge? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 18 May 2017:

Thank you for your review of Kingfisher. It has been unfortunate that the home had several managers over the last few years. I agree it would be lovely to have the same carers on each day, however, they do need days off. Each unit does have core staff that work only on that unit to give continuity of care. Many staff do enjoy the experience of working on the other units and have asked for this to happen, this also ensures there are always staff on duty who know the residents well whichever unit they might be working on.

My mother has been a resident at Barchester Kingfisher Lodge for nearly 3 years. On arrival, she was made to feel very welcome and every effort was taken to settle her in and make her feel at home. The staff were friendly and helpful, treated with respect at all times. She especially enjoyed the musical activities -visiting singers etc- and music workshops. She also loved the visits from the donkeys, birds of prey and exotic animals! Over the last couple of weeks, before she died, she was treated with exceptional care and dignity and I and the rest of the family were well looked after too.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 10 May 2017:

Thank you for your lovely comments. It was a privilege to have looked after such a special lady

The care staff and nurses have been excellent. I like the food and usually clean my plate.
I enjoy my room and have a good view of the garden and the hills beyond.

How likely would you be to recommend Barchester Kingfisher Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lesley Cole, Operations Manager at Barchester Kingfisher Lodge responded to this review on 16 Apr 2017:

Thank you very much for your kind comments about Kingfisher Lodge.

Submit a Review for Barchester Kingfisher Lodge

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Carol

Carol Edwards

Job Title: Regional Director

Joined: 2016

Description:

Hello, my name is Carol and I am a Regional Director in Barchester for the South Division. I am privileged to be currently supporting the staff team at Kingfisher Lodge.

I am a registered nurse and have over 38 years experience. The last 12 years I have been working in a number of care home settings after qualifying in the Royal Air Force and then working in the NHS for approximately 10 years.

Over the years I have found that all of our residents need when they are feeling unwell or perhaps lonely is a kind word and a compassionate ear with lots of loving tenderness.

Katrina

Katrina O'Hagan

Job Title: Deputy Manager

Description:

I am a registered nurse I have experience of working in hospitals, learning disabilities and nursing homes.

I am the Deputy Manager of Kingfisher Lodge and I lead the clinical and care team to ensure our residents receive the best quality of care in a kind, compassionate and professional manner.

As Deputy Manager I am responsible for supporting the General Manager in running the home and achieving the highest standards of care for each and every resident

Fiona

Fiona Mason

Job Title: Home Administrator

Joined: 2013

Description:

Fiona is responsible for the administration of the home and works closely with the General Manager and Heads of Departments to ensure the smooth running of Kingfisher Lodge. Fiona is supported by two other members of her team, Wendy and Julie.

Fiona has been with Kingfisher Lodge since March 2013 and is a very committed member of the management team and brings a wealth of administration experience from her previous role of working for the Local Authority.

Amanda

Amanda Cooper

Job Title: Head of Memory Lane

Joined: 2014

Description:

I am the Unit Manager for our Memory Lane community which is specialised in looking after people living with Dementia. I am an RN with many years of experience. I have a Diploma in Dementia and also further teaching qualifications.

My passion lies in working with people living well with Dementia and treating all residents with respect and dignity.

Stephanie

Stephanie Cook

Job Title: Head of Unit

Joined: 2016

Description:

Hi, My name is Stephanie and I have worked for Barchester for many years, although most recently I transferred from a home in the South East of England to Bath and I have never looked back.

I am a registered nurse with many years experience.

I love being the Head of Unit on the nursing unit and the care staff support me so well to ensure our residents are supported to continue to lead a full and active life as possible given whatever frailties' they may have.

Adam

Adam Kruszewski

Job Title: Head Chef

Joined: 2012

Description:

Adam has worked for Kingfisher since the first day it opened in 2012 and he has progressed to the Head Chef with hard work and commitment.

Adam enjoys speaking to the residents and always has a smile and offers to make interesting alternatives if anyone does not like the food on the set menu on any given day.

Adam is keen to provide fresh meat and vegetables that are in season and also enjoys providing specialist diets for those who require these.

Luke

Luke Davey

Job Title: Maintainance Manager

Joined: 2012

Description:

Luke has worked for Barchester for a few years and manages all maintenance issues within Kingfisher Lodge supported by his assistant.

Luke is also the Regional Coordinator and overseas the maintenance management in a number of other Barchester Homes in the area.

Vicky

Vicky Hunt

Job Title: Activities Coordinator

Joined: 2016

Description:

Vicky is instrumental in looking after our residents social needs. Organising trips, parties and entertainment throughout the day in the home.

Vicky has a keen sense of fun and can make anyone smile and laugh regardless of how they might feel. She has an amazing ability to bring out the best in people that she comes into contact with.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Kingfisher Lodge