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Barchester Kingfisher Lodge Care Home

Chestnut Walk, Saltford, Bristol, Bath & North East Somerset BS31 3BG
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The manager and the team could not have been more welcoming, friendly and caring.Belinda O(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
The premises are in excellent condition.Richard C(Son of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
I feel my mum is receiving excellent care in a lovely, calm and safe environmentLindsay S(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol

Ideally located between Bristol and Bath, Kingfisher Lodge in the village of Saltford is a luxurious 60 bedded care home offering 24 hour care with idyllic panoramic views across Kelston. Kingfisher Lodge provides dedicated care for those requiring nursing and residential care, as well as having a Memory Lane environment for those living with dementia.

Kingfisher Lodge is in close proximity to the local community, shops and bus links offering independence...  

Care Provided by Barchester Kingfisher Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Kingfisher Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claudia Costinean (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome at all times

Barchester Kingfisher Lodge Care Home Reviews (97)

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9.9

Barchester Kingfisher Lodge Care Home has a Review Score of 9.9 (9.870) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Kingfisher Lodge Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from A B (Son of Resident) published on 31 July 2026 Submitted via Website
Overall Experience
Unfortunately, my dad's dementia recently progressed to the point where his at-home care was no longer enough to meet his needs. Because he is still relatively young, he was incredibly nervous about moving into a care home.

However, the team went above and beyond from day one to ensure he felt safe, comfortable, and happy in his new environment. I cannot thank them enough for their support, I highly recommend both the wonderful team and the excellent facilities.

Reply from Claudia Popescu, General Manager at Barchester Kingfisher Lodge Care Home
Thank you for taking the time to share your experience. We are delighted to hear that your dad has settled well into his new home and that our team was able to ease what we know can be a very challenging transition.

Providing a safe, supportive, and caring environment for residents and their...  

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Review from Dawn O (Daughter of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience

My mum (Margaret) recently stayed at Kingfisher for respite care. It was originally planned for 3 weeks but she enjoyed her stay so much it was extended to 4 weeks. From the moment she arrived, all the staff were so friendly, kind + caring. My mum is usually very quiet + not particularly sociable, but everyone made such an effort to include her and really brought her out of her shell. It was lovely to see her joining in + making some very special friendships with other residents. This was all possible due to the atmosphere + kindness of everyone at Kingfisher. Thank you!

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to share such positive feedback. Your comments are greatly appreciated and will be shared with the staff. Thank you again for your kind words and trust in our service.

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Review from Vanessa H (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience
Dad is very happy with the care and support recieved and always treated with kindness, dignity, respect. All the staff are so lovely and are so caring towards residents and the families, nothing is to much trouble.
The bedrooms and dining areas are imaculate so as you have at home.
The facilities here are brilliant. Food and drink is veru good.
Activities, every day. Just wish Dad would join in more.

Safety and security excellent and although very expensive its all very lovely as long as Dad is happy this is my only concern + dad is very happy.

Reply from Claudia Costinean, Acting General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave such a wonderful review. It is a privilege to care for your dad and be part of his journey.

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Review from B M (Resident / Service User) published on 3 July 2026 Submitted via Postal Card
Overall Experience

I did not think I would even need a nursing home but that day came in 2025. My brother was in a home and 2 days before he died I had a bad fall in the kitchen so was in hospital when it happened. My solicitors found Kingfisher Lodge for me, I'm so pleased they did as I have been very happy here and well looked after. My house had a very large back garden so I hope the people who bought it enjoy gardening

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave such a thoughtful review. We are truly grateful for your kind words and are delighted to hear that you have felt happy, well looked after and supported since moving to Kingfisher Lodge. Your comments will be shared with all our colleagues, who will be encouraged by your feedback.

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Review from Nicola L (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

My father came to Kingfisher after lockdown having spent three years in another care home where he was very unhappy. He was here for 4 1/2 yrs. At Kingfisher from his first to his very last day we felt he was really cared for and part of a loving community. The Kingfisher Lodge manager is an exemplary manager and it is a testiment to her that the home tuns so well, the staff are caring and repectful of all residents. The home is clean and welcoming. We were very happy that my father spent his final years here in this lovely environment.

Reply from Claudia Costinean, Acting General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to share your kind feedback. We are honoured to have supported your father and your family and we thank you again for your thoughtful words.

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Review from Anthony H (Resident / Service User) published on 29 January 2026 Submitted via Postal Card
Overall Experience

The staff here are caring, appear trained and knowledgeable and seem to have my best interests at heart. Accommodation is spacious, warm and very comfortable.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to share such positive feedback. Your comments are greatly appreciated and will be shared with the staff. Thank you again for your kind words and trust in our service.

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Review from Chris S (Son of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience
All satisfying. Apart from car part not big enough.

Knock the smoking shelter down an additional 4-5 spaces.

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Review from Christine B (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

Excellent care from carers, nurses, handy men, cooks, housekeeping, indeed everyone. The compassion shown by every carer is outstanding. They care for mum with dignity. They've wllowed mum to feel safe and she is building lovely relationships with some carers. Humour is part of this. The recent refurbishment is to a high standard and looks very stylish. Thank you. My mum has thrived at Kingfisher Lodge.

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Review from Tina J (Sister of Resident) published on 4 November 2025 Submitted via Postal Card
Overall Experience
My sister has been resident at the lodge for 12 years. Her care has been exceptional.
In her final days this month, the level of compassion and care has been exceptional allowing the dignified passing of Lisa outside of a hospital environment.

The staff took on the whole family - nothing was too much trouble.

Reply from Claudia Costinean, Acting General Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words about our home and staff. Our team works hard to ensure comfort, compassion and excellent care for everyone. Your feedback means a lot and inspires us to keep delivering the best service!

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Review from Drusilla S (Wife of Resident) published on 10 June 2025 Submitted via Postal Card
Overall Experience

I have twice placed my husband in your care home, the more recent as an emergency placement, as I needed to go to hospital unexpectedly myself. All the staff at Kingfisher Lodge, including admin staff and maintenance men, have known my husband by name and taken an interest in him. The care staff and nursing staff have continually sought to engage my husband in activities and to improve his eating habits. The management team have also been welcoming and helpful. My husband has always been treated with respect and kindness. A big thank you to the whole team.

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Review from Paul C (Son of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

The staff at all levels are friendly and willing to go the extra mile for residents. The nursing expertise is excellent in co-operation with the excellent GP service. Food is excellent. Many rooms have a fantastic view and the garden is a wonderful place on a sunny day.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words about our home and staff. Our team works hard to ensure comfort, compassion and excellent care for everyone. Your feedback means a lot and inspires us to keep delivering the best service!

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Review from Sally T (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

My mother has only recently moved to Kingfisher Lodge Care home. First impressions are an excellent home where my mother is well cared for by caring staff. My mothers room is large light and airy and she appears comfortable and has settled in well.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for your excellent review! We are very pleased that your mother finds Kingfisher Lodge comfortable. Our team works very hard to accommodate every residents and if there is anything else we could do for your mother or yourself, please do not hesitate to let us know.

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Review from D W (Respite Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

Very lovely staff. I was in pain when I came but staff were very attentive to my needs providing me comfort. Very good respite. My back is now less painful.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words. We are delighted to hear you feel comfortable and well cared for. Our team is dedicated to making this a warm and supportive home for you. Your appreciation means the world to us. Once again, thank you from the whole Kingfisher Lodge team.

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Review from Thomas R (Respite Resident) published on 3 February 2025 Submitted via Postal Card
Overall Experience

My wife and I feel so refreshed and much, much better for our respite break in Barchester Kingfisher Lodge Care Home following discharge from three weeks in hospital. I have had a bladder cancer operation. We both had heart failure. The management and staff have been so friendly and caring. I would come again and recommend it to others.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your wonderful review. We are so pleased to hear that your respite stay was a positive experience. It was a pleasure having you with us and we truly appreciate your kind words. Wishing you all the best and we hope to welcome you again in the future!

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Review from Susan M (Daughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

My dad has been at Barchester Kingfisher Lodge Care Home for a little over seven years now and I can honestly say what a lovely home it is. All of the staff are lovely, very friendly and caring with a great activity team. The home does everything to make the residents part of the community too by inviting everyone in, i.e. Halloween trick or treat and pumpkin carving which my dad's great-grandchildren loved doing with the residents, big smiles all round with the little ones all dressed up. The home also does toddlers once a month which is great seeing the residents interacting, I'm not sure who has the most fun, and talk about Christmas, they had Santa visits, a donkey come to the home, my dad loved this, they had a competition who could decorate the best lounge, school children came in to sing, the local choir came in as well as other singers which come in all year round, the activities team make sure all the residents go out on trips too, there is something every day and no one is left out. Well done Kingfisher.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you, Susan, for your kind words about our home and staff. We're thrilled to hear you had a positive experience. Our team works hard to ensure comfort, compassion and excellent care for everyone. Your feedback means a lot and inspires us to keep delivering the best service!

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Review from Christine H (Friend of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience

Very impressed. Lovely staff, so friendly and helpful. So warm and comfortable. Good activities.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for your kind review. We are truly grateful for your feedback. It motivates us to continue providing a warm, safe and supportive environment for all our residents. Kind regards from Kingfisher Lodge team.

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Review from G L (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card
Overall Experience
I cannot be happier for Mum, she is safe, looked after well. Staff are amazing, food is delicious. In a short space of time, Mum has transformed into an extremely happy 97-year-old.

Thank you all.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your kind review. We are delighted to hear your mother is happy and well cared for. Your trust in us means a lot and we'll continue providing compassionate care. Best regards from all Kingfisher team.

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Review from Wendy C (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience

I can't praise Barchester Kingfisher Lodge Care Home highly enough. Originally, I came without an appointment and the manager was very welcoming and showed me around. A room was available and Dad arrived shortly after. As soon as we arrived, we were greeted and made welcome. The nurses checked Dad over and then settled him in. All the staff treat him with dignity and respect and nothing is too much trouble. When I leave after each visit, I'm comfortable leaving him in their care. Thank you all.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your lovely feedback. We are so pleased you think so highly of us. It means a lot to our team and we will continue to provide excellent support. Many thanks from all our team.

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Review from J D (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card
Overall Experience
My mother has been, happily, a resident for over six years. She has received excellent care and support from the staff and they encourage her to socialise with the other residents and seems to benefit from the company.

Thank you to all the staff who work so well and caringly for the residents.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing exceptional care and your feedback means the world to us.

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Review from Karen M (Wife of Resident) published on 4 October 2024 Submitted via Postal Card
Overall Experience

Excellent respite care. My husband was well looked after and happy! Result - I was able to have a break and relax.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased to hear that your loved one is enjoying their time with us at Kingfisher Lodge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (2)

News
  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    ?? Carers week ?? We have the most amazing care team here at Kingfisher Lodge and this week we have been celebrating them. Earlier in the week General Manager Claudia...

Upcoming Events

Awards / Recognitions (43)

Accreditations

There are no accreditations posted yet for Barchester Kingfisher Lodge Care Home.

Meet the Team (11)

Claudia Costinean
Claudia CostineanJob Title:General ManagerJoined: 2021

Hello, My name is Claudia and I am General Manager at Kingfisher Lodge.

My journey in caregiving began over a decade ago. For ten years, I dedicated myself as a carer, then earned my nursing qualification in 2018. Growing up without grandparents, I've always felt a deep-seated passion for ensuring the elderly and those in need receive the utmost care and support.

At Kingfisher Lodge, I maintain a close-knit relationship with both the nursing and care staff. This collaboration is pivotal in our commitment to delivering the exceptional care our residents deserve.

Whenever you're in our home, chances are you'll spot me. Please don't hesitate to say "Hello!"

Shania Saini
Shania SainiJob Title:Acting Deputy ManagerJoined: 2023

Hi, I am Shania, and I am the Acting Deputy Manager here at Kingfisher Lodge Care Centre.

I am a UK qualified Nurse from India, and I completed my 4-year Nursing degree in 2020 in Punjab, India, before coming to the UK to study for my Master’s Degree in Health Services Management at the University of Chester.

I started my career at Kingfisher Lodge as a Carer and then became a Care Practitioner while studying for my nurse’s exams here in the UK.

My dedication, ambition and passion for nursing are what drive me, and I have a thirst for knowledge that will always keep me striving to be the best advocate for our residents, staff and the services that we provide.

I believe it is crucial to have a good relationship with residents, family members and staff, so please if you see me around our home, don’t hesitate to say hello and ask me any questions you may have.

Fiona Mason
Fiona MasonJob Title:Home AdministratorJoined: 2013

Fiona is responsible for the administration of the home and works closely with the General Manager and Heads of Departments to ensure the smooth running of Kingfisher Lodge. Fiona is supported by two other members of her team, Wendy and Julie.

Fiona has been with Kingfisher Lodge since March 2013 and is a very committed member of the management team and brings a wealth of administration experience from her previous role of working for the Local Authority.

Esther Kasumba
Esther KasumbaJob Title:Unit Nurse ManagerJoined: 2019

Esther is our nurse on our Memory Lane. Working with residents with dementia is Esther's speciality. Her wonderful calming nature and her extremely hard-working attitude is an assets to Kingfisher Lodge. Esther's relationship with residents and their families is genuinely special and always goes above and beyond to create a safe and enriched environment for all her residents.

David Richards
David RichardsJob Title:Maintenance TeamJoined: 2018

My role is to ensure that we maintain the whole home making sure it is a safe and warm environment. We are here for the residents and the team here at Kingfisher and are always happy to help.

George Tantrum
George TantrumJob Title:Team Leader ActivitiesJoined: 2018

George is an amazing and compassionate Lead Activities Co-ordinator, regularly going over and beyond for all the residents at Kingfisher Lodge.

Georgiana Boros
Georgiana BorosJob Title:Head of HousekeepingJoined: 2025

My name is Georgiana, and I recently started my journey with Barchester as Head of Housekeeping. I absolutely love working at Kingfisher Lodge Care Centre, and I take great pride in making the home clean, welcoming, and comfortable for our residents, visitors, and team. I am committed to maintaining the high standards that make this home such a special place.

Mandy Evans
Mandy EvansJob Title:Senior CarerJoined: 2016

Mandy joined Kingfisher in February 2016. She is loved by all residents and has great communication skills with families. Everyone loves Mandy’s stories about Wales and she often tells residents long tales from the valleys. Mandy always enjoys helping and encouraging residents to join activities or even just sit in the garden for a while.

Paula Richards
Paula RichardsJob Title:CarerJoined: 2018

Paula is an experienced and committed carer who always gives 100% for the residents and the home.

Zena Davies
Zena DaviesJob Title:HostessJoined: 2015

Hi, I am Zena and I am a hostess here at Kingfisher Lodge, and I am always happy to help.

Victoria Hunt
Victoria HuntJob Title:Admin AssistantJoined: 2017
Vicky has worked in several departments at Kingfisher, and she is now in her role as admin assistant.
She enjoys this role as she loves to interact with the family and friends of the residents.

Vicky also enjoys helping with activities regularly.

Frequently Asked Questions about Barchester Kingfisher Lodge Care Home

What types of Care is Barchester Kingfisher Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Kingfisher Lodge Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Kingfisher Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Kingfisher Lodge Care Home to the centre of Bristol?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Kingfisher Lodge Care Home to verify any information. View our terms and conditions. Barchester Kingfisher Lodge Care Home has an Enhanced Service -more info.