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Barchester Kingfisher Lodge Care Home

Chestnut Walk, Saltford, Bristol, Bath & North East Somerset BS31 3BG
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The manager and the team could not have been more welcoming, friendly and caring.Belinda O(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
The premises are in excellent condition.Richard C(Son of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
I feel my mum is receiving excellent care in a lovely, calm and safe environmentLindsay S(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol

Ideally located between Bristol and Bath, Kingfisher Lodge in the village of Saltford is a luxurious 60 bedded care home offering 24 hour care with idyllic panoramic views across Kelston. Kingfisher Lodge provides dedicated care for those requiring nursing and residential care, as well as having a Memory Lane environment for those living with dementia.

Kingfisher Lodge is in close proximity to the local community, shops and bus links offering independence...  

Care Provided by Barchester Kingfisher Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Kingfisher Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claudia Costinean (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome at all times

Barchester Kingfisher Lodge Care Home Reviews (97)

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9.9

Barchester Kingfisher Lodge Care Home has a Review Score of 9.9 (9.870) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Kingfisher Lodge Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Gillian P (Sister-in-law of Resident) published on 23 January 2018 Submitted via Postal Card
Overall Experience

I am very pleased with staff. They look after my relative very well. He loves his food and he likes all the food and they cook him tea as well.

Reply from Carol Edwards, Regional Director at Barchester Kingfisher Lodge Care Home

Thank you so much for your wonderful review, we are so pleased that you are really happy with the care and attention the staff provide for your brother in law. I will ensure that the staff are informed of your review and we will share your lovely comments.

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Review from Cherry C (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card
Overall Experience

We are very happy with the care my mother receives at Kingfisher Lodge and she feels very safe and well cared for. She has been very unwell these past two days and the staff could not do enough for her. She loves them all and they are very loving towards her too.

Reply from Carol Edwards, Regional Director at Barchester Kingfisher Lodge Care Home

Thank you so much for your positive review of Kingfisher Lodge, we are so proud of the care staff and the loving care they provide for all of the residents in the home. It is really good of you to take the time to post this review to enable others to consider our wonderful home, it is very much...  

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Review from A L (Daughter of Resident) published on 22 January 2018 Submitted via Postal Card
Overall Experience

Kingfisher Lodge is an excellent nursing home. The staff are amazing so too are the managers. Nothing is too much trouble. I would like to thank each and every member of staff for showing my dad the utmost respect and dignity during his last few weeks. Thank you.

Reply from Katrina O'Hagan, Deputy Manager at Barchester Kingfisher Lodge Care Home

Very kind comments, thank you. Your father was a lovely man and we are honoured to have been able to support him during this time.

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Review from Philip L (Son of Resident) published on 5 January 2018 Submitted via Postal Card
Overall Experience

Dad was at Kingfisher for about 3 weeks only and he was in for end of life care. The staff from cooks to cleaners up to senior manager were brilliant. All friendly and always available when help was needed. Emphatic at all time, supportive also at all times. I could not say thank you enough. I will always recommend Kingfisher and already have.

Thank you, Kingfisher.

Reply from Carol Edwards, Regional Director at Barchester Kingfisher Lodge Care Home

Thank You for this wonderful feedback and also for the recommendation. I have shared your review with the Kingfisher Team.

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Review from W H (Relative of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

Kingfisher Lodge went through a very serious decline over 2-3 years, however, in the past 10 months, there has been a good and markedly high improvement in all areas in staffing, care, attitude etc.

The atmosphere is very good with the happy staff.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for your review, the home does have a great atmosphere and fantastic views along with the dedicated staff.

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Review from John Y (Husband of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

I have found the staff and management courteous and kind. They care about the residents and do their best to make them comfortable.

Reply from Lesley Cole, Ops Manager at Barchester Kingfisher Lodge Care Home

Thank you for your kind comments about the staff I will ensure I feed this back to them.

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Review from P L (Son of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

Pleasant, welcoming, friendly environment. Activities have become more varied of late and greatly enjoyed by my father. Better rapport between my father and staff.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

I am happy that you feel that the home is pleasant and friendly, and I know the staff have a genuine love for the residents of the home.

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Review from I Y (Wife of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience
So pleased my husband could go back to Kingfisher Lodge for respite care.
All the staff are very friendly and go the extra mile to make the patient feel welcome and cared for.

Each person is treated as an individual and personal choice is catered for be it bed rest or a food choice.

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Review from Julia N (Daughter of Resident) published on 31 July 2017 Submitted via Postal Card
Overall Experience
Kingfisher Lodge is a beautiful place to live - the resident's rooms are very well maintained and the views over the Avon Valley are stunning. This does give my mother a real sense of joy - she has one of the best views in the house!!

Her carers are kind and considerate and do go out of their way to make her feel 'at home'.

Reply from L Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Many thanks for your kind comments.

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Review from Richard C (Son of Resident) published on 26 June 2017 Submitted via Postal Card
Overall Experience

The home is clean, warm and residents are well fed. The premises are in excellent condition. Staff are caring and pleasant but still need to pay attention to details.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for recognising the hard work that the staff have achieved over the last few months.

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Review from Kingsley D (Son of Resident) published on 23 June 2017 Submitted via Website
Overall Experience

My mother moved to Kingfisher Lodge in August 2016 and the Care Home received an Unsatisfactory report from CQC the following month. I am glad to say that things have significantly improved since that time, and this has been substantiated by a further CQC inspection carried out in Spring 17 and published in June. Barchester responded to the initial report by bringing in a new Management Team and overhauling operating procedures and reviewing staff and resident relations.

I am most especially pleased to see that there is much evidence of increased openness, respect and trust between residents and all staff - including domestic, nursing, care and management. And laughter, fun and music.

I am also very pleased that the new Robin unit has been established - within the Lark Memory floor; this has brought together around a dozen of the more able and engaged residents along with a smaller body of care staff, which I believe is more stimulating and interesting for all involved.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for your very kind review of Kingfisher Lodge. It is much appreciated and I will pass this on to the team.

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Review from David W (Son of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience

Seems to have improved significantly since the introduction of the new management. Many visible improvements within the home. Great staff who show real empathy. It's good to see new activities introduced to and mental stimulation for the residents.

Reply from L Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for your review. I will pass on your remarks to the staff who will be pleased that they are recognised as being 'Great and show empathy towards their residents'.

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Review from Mary U (Resident / Service User) published on 5 June 2017 Submitted via Postal Card
Overall Experience

All the staff here are excellent. Nothing is too much for them, which has made my stay here very nice and homely.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Many thanks for your review of the home. The staff greatly appreciate being recognised for all their hard work.

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Review from J W (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card
Overall Experience

I am very happy with my mum's care in Kingfisher Lodge, she is well looked after, the carers are very caring with her. I have no doubts when I am not there.

Reply from L Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

On behalf of the staff at Kingfisher I would like to thank you for your kind comments about the care given to your mother here at Kingfisher Lodge

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Review from Linda L (Wife of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience

My husband has been in this home for 4 years and 8 months. There have been so many changes during this time. Not to mention 10 managers. The residents need stability. It would be nice to have the same carers each day as people with dementia need to see familiar faces. His care is good, any issues I deal with them.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for your review of Kingfisher. It has been unfortunate that the home had several managers over the last few years. I agree it would be lovely to have the same carers on each day, however, they do need days off. Each unit does have core staff that work only on that unit to give...  

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Review from L K (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident at Barchester Kingfisher Lodge for nearly 3 years. On arrival, she was made to feel very welcome and every effort was taken to settle her in and make her feel at home. The staff were friendly and helpful, treated with respect at all times. She especially enjoyed the musical activities -visiting singers etc- and music workshops. She also loved the visits from the donkeys, birds of prey and exotic animals! Over the last couple of weeks, before she died, she was treated with exceptional care and dignity and I and the rest of the family were well looked after too.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you for your lovely comments. It was a privilege to have looked after such a special lady

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Review from E Y (Resident / Service User) published on 18 April 2017 Submitted via Postal Card
Overall Experience
The care staff and nurses have been excellent. I like the food and usually clean my plate.

I enjoy my room and have a good view of the garden and the hills beyond.

Reply from Lesley Cole, Operations Manager at Barchester Kingfisher Lodge Care Home

Thank you very much for your kind comments about Kingfisher Lodge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (2)

News
  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    ?? Carers week ?? We have the most amazing care team here at Kingfisher Lodge and this week we have been celebrating them. Earlier in the week General Manager Claudia...

Upcoming Events

Awards / Recognitions (43)

Accreditations

There are no accreditations posted yet for Barchester Kingfisher Lodge Care Home.

Meet the Team (11)

Claudia Costinean
Claudia CostineanJob Title:General ManagerJoined: 2021

Hello, My name is Claudia and I am General Manager at Kingfisher Lodge.

My journey in caregiving began over a decade ago. For ten years, I dedicated myself as a carer, then earned my nursing qualification in 2018. Growing up without grandparents, I've always felt a deep-seated passion for ensuring the elderly and those in need receive the utmost care and support.

At Kingfisher Lodge, I maintain a close-knit relationship with both the nursing and care staff. This collaboration is pivotal in our commitment to delivering the exceptional care our residents deserve.

Whenever you're in our home, chances are you'll spot me. Please don't hesitate to say "Hello!"

Shania Saini
Shania SainiJob Title:Acting Deputy ManagerJoined: 2023

Hi, I am Shania, and I am the Acting Deputy Manager here at Kingfisher Lodge Care Centre.

I am a UK qualified Nurse from India, and I completed my 4-year Nursing degree in 2020 in Punjab, India, before coming to the UK to study for my Master’s Degree in Health Services Management at the University of Chester.

I started my career at Kingfisher Lodge as a Carer and then became a Care Practitioner while studying for my nurse’s exams here in the UK.

My dedication, ambition and passion for nursing are what drive me, and I have a thirst for knowledge that will always keep me striving to be the best advocate for our residents, staff and the services that we provide.

I believe it is crucial to have a good relationship with residents, family members and staff, so please if you see me around our home, don’t hesitate to say hello and ask me any questions you may have.

Fiona Mason
Fiona MasonJob Title:Home AdministratorJoined: 2013

Fiona is responsible for the administration of the home and works closely with the General Manager and Heads of Departments to ensure the smooth running of Kingfisher Lodge. Fiona is supported by two other members of her team, Wendy and Julie.

Fiona has been with Kingfisher Lodge since March 2013 and is a very committed member of the management team and brings a wealth of administration experience from her previous role of working for the Local Authority.

Esther Kasumba
Esther KasumbaJob Title:Unit Nurse ManagerJoined: 2019

Esther is our nurse on our Memory Lane. Working with residents with dementia is Esther's speciality. Her wonderful calming nature and her extremely hard-working attitude is an assets to Kingfisher Lodge. Esther's relationship with residents and their families is genuinely special and always goes above and beyond to create a safe and enriched environment for all her residents.

David Richards
David RichardsJob Title:Maintenance TeamJoined: 2018

My role is to ensure that we maintain the whole home making sure it is a safe and warm environment. We are here for the residents and the team here at Kingfisher and are always happy to help.

George Tantrum
George TantrumJob Title:Team Leader ActivitiesJoined: 2018

George is an amazing and compassionate Lead Activities Co-ordinator, regularly going over and beyond for all the residents at Kingfisher Lodge.

Georgiana Boros
Georgiana BorosJob Title:Head of HousekeepingJoined: 2025

My name is Georgiana, and I recently started my journey with Barchester as Head of Housekeeping. I absolutely love working at Kingfisher Lodge Care Centre, and I take great pride in making the home clean, welcoming, and comfortable for our residents, visitors, and team. I am committed to maintaining the high standards that make this home such a special place.

Mandy Evans
Mandy EvansJob Title:Senior CarerJoined: 2016

Mandy joined Kingfisher in February 2016. She is loved by all residents and has great communication skills with families. Everyone loves Mandy’s stories about Wales and she often tells residents long tales from the valleys. Mandy always enjoys helping and encouraging residents to join activities or even just sit in the garden for a while.

Paula Richards
Paula RichardsJob Title:CarerJoined: 2018

Paula is an experienced and committed carer who always gives 100% for the residents and the home.

Zena Davies
Zena DaviesJob Title:HostessJoined: 2015

Hi, I am Zena and I am a hostess here at Kingfisher Lodge, and I am always happy to help.

Victoria Hunt
Victoria HuntJob Title:Admin AssistantJoined: 2017
Vicky has worked in several departments at Kingfisher, and she is now in her role as admin assistant.
She enjoys this role as she loves to interact with the family and friends of the residents.

Vicky also enjoys helping with activities regularly.

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