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Barchester Kingfisher Lodge Care Home

Chestnut Walk, Saltford, Bristol, Bath & North East Somerset BS31 3BG
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The manager and the team could not have been more welcoming, friendly and caring.Belinda O(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
The premises are in excellent condition.Richard C(Son of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol
I feel my mum is receiving excellent care in a lovely, calm and safe environmentLindsay S(Daughter of Resident/Service User)
Barchester Kingfisher Lodge Care Home, Bristol

Ideally located between Bristol and Bath, Kingfisher Lodge in the village of Saltford is a luxurious 60 bedded care home offering 24 hour care with idyllic panoramic views across Kelston. Kingfisher Lodge provides dedicated care for those requiring nursing and residential care, as well as having a Memory Lane environment for those living with dementia.

Kingfisher Lodge is in close proximity to the local community, shops and bus links offering independence...  

Care Provided by Barchester Kingfisher Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Kingfisher Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claudia Costinean (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome at all times

Barchester Kingfisher Lodge Care Home Reviews (97)

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9.9

Barchester Kingfisher Lodge Care Home has a Review Score of 9.9 (9.870) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Kingfisher Lodge Care Home has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from Andrew C (Son of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Excellent! The level of care and attention given to my mum throughout her time here was wonderful. Every member of staff treated Mum so personally, having spent a number of days staying with Mum, I was able to see this was reflected throughout the home to all the other residents, some of which were challenging. The friendliness and support afforded to Mum and my family were wonderful and so supportive at a difficult time as an organisation you should be very proud of this care home. I would have no hesitation to recommend them to others.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. It's great to hear that you're happy with our brilliant team here at Kingfisher Lodge. I will pass on your lovely comments.

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Review from D F (Respite Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

Very friendly. always on hand to do things I find hard to do for myself.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased that you enjoyed your time with us at Kingfisher Lodge.

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Review from Angela O (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card
Overall Experience
We sadly lost Mum at the end of June. She deteriorated over a period of months and during this time, she was so well looked after. The nursing care Mum received was exemplary. Her room was calm and peaceful. We were fully supported by the nursing staff who ensured her departure was gentle.

There are no words to express our thanks to all the staff at Barchester Kingfisher Lodge Care Home and we are so grateful this was our home of choice. We could not have wished for more.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased to hear that your loved one was so well looked after at Kingfisher Lodge. I will pass your compliments to all the staff.

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Review from Alison B (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience
Barchester Kingfisher Lodge Care Home is well-run, the staff are exceptional. My father is always happy, well-dressed (occasionally the wrong clothes!) Recent improvements meant the reception area is modern and welcoming (very good, homemade cake and coffee always available).

The home is a home from home and I enjoy coming to see my father. The garden is excellent.

Reply from Claudia Costinean, General Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. It's great to hear that you're happy with our brilliant team here at Kingfisher Lodge. I will pass on your lovely comments.

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Review from Valerie S (Wife of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

Nice rooms and food. Very good staff, very polite and helpful.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. It's great to hear that you're happy with our brilliant team here at Kingfisher Lodge. I will pass on your lovely comments.

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Review from Margaret B (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

Mum seems to be happy at Barchester Kingfisher Lodge Care Home. She is not very sociable so doesn't leave her room but she enjoys her artwork and the staff.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. I will pass on your comments to the team.

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Review from Jean G (Resident / Service User) published on 24 June 2024 Submitted via Postal Card
Overall Experience
I was invited to coffee with the acting deputy manager which was a lovely experience.
It was nice to have a tour of all areas as I had not seen some of the areas.

It was nice to see the home being spruced up bt would be nice to see some new furniture in the rooms. I feel that there is a shortage of staff on the floor, more funding should be provided for the home.

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Review from Lucy C (Granddaughter of Resident) published on 21 June 2024 Submitted via Postal Card
Overall Experience

We are so happy with the car that Nan is given. She is always clean and tidy and treated with such kindness. Her bedroom is always clean and tidy. The staff are so amazing, always polite and the care is excellent. In my nan's words, "Everyone is brilliant and so kind and she can't praise the staff enough". Thank you to all the wonderful staff!

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We are so pleased to hear that your loved one is enjoying their time with us at Kingfisher Lodge. I will pass on your lovely comments to the team!

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Review from Shaun M (Son of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience

My sister and I had the misfortune of the loss of my father. With my mother having dementia, we could not look after and had to find a suitable care home. We thought this was going to be very traumatic. We had a recommendation. We chose Barchester Kingfisher Lodge Care Home, Saltford. From the very first day. we could not have been more pleased with all staff at the home. Everybody within the first few days knew Mum's name. Whenever we too her out, all staff wished her well and would see her later. THe room was always clean and tidy but the best thing, for us, was Mum was happy to return, it made her short stay very easy. Big thank you.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review! Your comments will mean so much to the team. I will pass on your lovely feedback.

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Review from P G (Wife of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

Barchester Kingfisher Lodge Care Home has given excellent care for my husband on a number of occasions for different reasons, including recovery from serious illness and most recently, respite for myself having undergone minor surgery. The staff have given him excellent care at all times - always with good humour and a smile. They have kept me informed of how each day has gone and how my husband is getting on. The meals have been excellent and are the highlight of my husband's day.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! We have a brilliant team here at Kingfisher Lodge and I will pass on your lovely comments to the team.

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Review from Louise D (Granddaughter of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

Very good home. All staff are extremely helpful, attentive and professional.

Reply from Kirsten Bishop, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you so much for taking the time to leave us a review! I will pass on your lovely comments to the team.

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Review from Sheila C (Sister of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience

Staff are always friendly and helpful - and cheerful (most important!) Cleanliness and facilities, food and activities are very good.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. I will pass on your lovely comments to the team.

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Review from Jayne C (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Staff are kind and caring. They all know Mum's name and make and effort to talk to her. The activities provided make a huge difference to the quality of her life, even though she doesn't always remember taking part! Photos are a great idea to remind her. Management is friendly and approachable.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review. I will pass on your lovely comments to the team.

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Review from David J (Son of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
All first-class.

Great communication, and very friendly staff.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for leaving us a review. I will pass on your lovely comments to the team.

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Review from Diane A (Friend of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

I have known my friend for fifty years and am very saddened to see physically and mentally. I have to say, I am delighted that my friend can spend the rest of her life in Barchester Kingfisher Lodge Care Home. The care is excellent. The carers are wonderful and the care is wonderful. Nothing is too much trouble and as a visitor, I have always been welcomed. Thanks to all involved.

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Review from James F (Power of Attorney of Resident) published on 25 April 2024 Submitted via Postal Card
Overall Experience

I am more than happy with my friend's treatment.

Reply from Kirsten Smith, Customer Relationship Manager at Barchester Kingfisher Lodge Care Home

Thank you for taking the time to leave us a review, it's great to hear that you are happy with the care and support we provide your friend.

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Review from Deidre B (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

My mother is well cared for and all her needs are met. The home is clean and welcoming. I am always well informed about my mother's progress and she seems very happy. Only thing not sure about is activities, but this may be due to me visiting in mornings.

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Review from J T (Sister of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

I have been well looked after when I visit. Everyone has been friendly and helpful. I am relieved that my sister is living here.

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Review from Jacqui W (Friend of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

Having visited the home only for a couple of weeks, the carer is perfect for her role, she is a caring young lady who shows initiative and strength in a very important job. She is a wonderful person, excellent at her job.

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Review from L T (Wife of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

Overall standard good. Wish there was a therapy dog visiting, as the residents would relate well to animals in most cases. Food always very good standard. Gardens are well-kept and nice to walk round.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 July 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (2)

News
  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    Another fabulous morning with our toddlers, we had so much fun playing with the crocodile game, hula hoops, balloon tennis and of course our shop! One of our residents was...

  • 13 Jul 2026

    ?? Carers week ?? We have the most amazing care team here at Kingfisher Lodge and this week we have been celebrating them. Earlier in the week General Manager Claudia...

Upcoming Events

Awards / Recognitions (43)

Accreditations

There are no accreditations posted yet for Barchester Kingfisher Lodge Care Home.

Meet the Team (11)

Claudia Costinean
Claudia CostineanJob Title:General ManagerJoined: 2021

Hello, My name is Claudia and I am General Manager at Kingfisher Lodge.

My journey in caregiving began over a decade ago. For ten years, I dedicated myself as a carer, then earned my nursing qualification in 2018. Growing up without grandparents, I've always felt a deep-seated passion for ensuring the elderly and those in need receive the utmost care and support.

At Kingfisher Lodge, I maintain a close-knit relationship with both the nursing and care staff. This collaboration is pivotal in our commitment to delivering the exceptional care our residents deserve.

Whenever you're in our home, chances are you'll spot me. Please don't hesitate to say "Hello!"

Shania Saini
Shania SainiJob Title:Acting Deputy ManagerJoined: 2023

Hi, I am Shania, and I am the Acting Deputy Manager here at Kingfisher Lodge Care Centre.

I am a UK qualified Nurse from India, and I completed my 4-year Nursing degree in 2020 in Punjab, India, before coming to the UK to study for my Master’s Degree in Health Services Management at the University of Chester.

I started my career at Kingfisher Lodge as a Carer and then became a Care Practitioner while studying for my nurse’s exams here in the UK.

My dedication, ambition and passion for nursing are what drive me, and I have a thirst for knowledge that will always keep me striving to be the best advocate for our residents, staff and the services that we provide.

I believe it is crucial to have a good relationship with residents, family members and staff, so please if you see me around our home, don’t hesitate to say hello and ask me any questions you may have.

Fiona Mason
Fiona MasonJob Title:Home AdministratorJoined: 2013

Fiona is responsible for the administration of the home and works closely with the General Manager and Heads of Departments to ensure the smooth running of Kingfisher Lodge. Fiona is supported by two other members of her team, Wendy and Julie.

Fiona has been with Kingfisher Lodge since March 2013 and is a very committed member of the management team and brings a wealth of administration experience from her previous role of working for the Local Authority.

Esther Kasumba
Esther KasumbaJob Title:Unit Nurse ManagerJoined: 2019

Esther is our nurse on our Memory Lane. Working with residents with dementia is Esther's speciality. Her wonderful calming nature and her extremely hard-working attitude is an assets to Kingfisher Lodge. Esther's relationship with residents and their families is genuinely special and always goes above and beyond to create a safe and enriched environment for all her residents.

David Richards
David RichardsJob Title:Maintenance TeamJoined: 2018

My role is to ensure that we maintain the whole home making sure it is a safe and warm environment. We are here for the residents and the team here at Kingfisher and are always happy to help.

George Tantrum
George TantrumJob Title:Team Leader ActivitiesJoined: 2018

George is an amazing and compassionate Lead Activities Co-ordinator, regularly going over and beyond for all the residents at Kingfisher Lodge.

Georgiana Boros
Georgiana BorosJob Title:Head of HousekeepingJoined: 2025

My name is Georgiana, and I recently started my journey with Barchester as Head of Housekeeping. I absolutely love working at Kingfisher Lodge Care Centre, and I take great pride in making the home clean, welcoming, and comfortable for our residents, visitors, and team. I am committed to maintaining the high standards that make this home such a special place.

Mandy Evans
Mandy EvansJob Title:Senior CarerJoined: 2016

Mandy joined Kingfisher in February 2016. She is loved by all residents and has great communication skills with families. Everyone loves Mandy’s stories about Wales and she often tells residents long tales from the valleys. Mandy always enjoys helping and encouraging residents to join activities or even just sit in the garden for a while.

Paula Richards
Paula RichardsJob Title:CarerJoined: 2018

Paula is an experienced and committed carer who always gives 100% for the residents and the home.

Zena Davies
Zena DaviesJob Title:HostessJoined: 2015

Hi, I am Zena and I am a hostess here at Kingfisher Lodge, and I am always happy to help.

Victoria Hunt
Victoria HuntJob Title:Admin AssistantJoined: 2017
Vicky has worked in several departments at Kingfisher, and she is now in her role as admin assistant.
She enjoys this role as she loves to interact with the family and friends of the residents.

Vicky also enjoys helping with activities regularly.

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