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Jubilee Lodge

Meadow Way, Bourton-on-the-Water, Cheltenham, Gloucestershire GL54 2GN
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Fabulous food, very caring and loving nurses and staff. Many, many thanksH K(Respite Resident/Service User)
Jubilee Lodge, Cheltenham
I would recommend Jubilee Lodge to anyone who is looking for a care home.B C(Daughter of Resident/Service User)
Jubilee Lodge, Cheltenham
Jubilee Lodge, Cheltenham

Jubilee Lodge offers up to 74 residents compassionate, individualised dementia, nursing, respite and intermediate care in small, friendly and comfortable households.

Jubilee Lodge opened in 2012 in the Cotswold village of Bourton-on-the-Water is just a short walk to the picturesque centre of the village where there are shops and tearooms.

This home has been designed with well-being and comfort in mind with cosy lounges to relax in, beautifully landscaped gardens and...  

Care Provided by Jubilee Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,555 - £1,660£1,690 - £1,825
Residential Dementia Care£1,660 - £1,795£1,795 - £1,900
Nursing Care£2,028 - £2,028£2,303 - £2,303
Nursing Dementia Care£2,028 - £2,028£2,303 - £2,303
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Jubilee Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Rebecca Long (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Jubilee Lodge Reviews (84)

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9.7

Jubilee Lodge has a Review Score of 9.7 (9.658) out of 10, based on 16 reviews in the last 2 years. Over all time Jubilee Lodge has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Cyril J (Husband of Resident) published on 26 July 2016 Submitted via Postal Card
Overall Experience

My wife was admitted to Jubilee Lodge on 5th May 2015 following discharge from hospital. She needed nursing and some dementia care. I visited her every day, usually staying several hours. I found the care staff excellent to all residents. The home was kept very clean, the cooking was excellent with plenty of choice and variety. There were various activities arranged for those visiting to be involved. My family regularly visited and we considered that she was very fortunate to have a place in this home at a time when her health was failing and I could not provide the care she needed at our home. Jubilee lodge is a very special place!!

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Review from Jacqueline G (Daughter of Resident) published on 15 March 2016 Submitted via Postal Card
Overall Experience

I am more than happy to review Jubilee Lodge as my family and i have been thrilled and so grateful, at the bright sunny and caring attitude of all staff concerned with my mothers care! Like most people we have worried about any care home experience my mother was going to have to face but i can say, quite honestly, the year my mother has been in Jubilee Lodge has been a most up lifting and happy experience for all of us as a family but essentially for my mother. We have been overwhelmed by the focus, care and attention mother has received and how well the home is looked after to such a high standard. P.s. On 16th Feb 2016 we held a 90th birthday party with help from Jubilee Lodge staff. It was a superb experience.

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Review from Susan W (Friend of Resident) published on 5 January 2016 Submitted via Postal Card
Overall Experience

We are most impressed by the way Jubilee lodge has handled the admission of our elderly friend during the last two weeks. The inclusivity of the care provided is wonderful and the accommodation is excellent. The general atmosphere in the home is friendly and welcoming and this is reflected in the relaxed and confident bearing of the other residents.

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Review from Paula H (Daughter of Resident) published on 8 September 2015 Submitted via Website
Overall Experience

This is my 2nd review and a follow up to my first. I live in the States but spent 6 weeks with my mother between June-July, visiting daily for extended visits (3-7 hours a day). From the vantage point of someone who has seen the daily operations for extended periods I cannot speak more highly of the folk in Jubilee Lodge and the care they provide for our mother. We are especially familiar with Charlbury Lodge and just love the way they tend for mother in that Unit. The Unit Leader runs Charlbury beautifully. Her team are devoted and are tireless in their efforts and the care they provide. The food is delicious and varied, and I love the fact that Mother is given two or three choices at each meal. The grounds are lovely...beautifully designed and whimsical, with lots of interest to talk about when we stroll through them (in a wheelchair). Mother's brothers and wives have visited and are extremely delighted with the care she is receiving. What a blessing it has been to find a loving home for our beloved mother and sister and to see her doing so well. I am able to send letters to her via email, Skype face to face with her periodically, and call into her room or on a portable phone when in the lounge and speak directly with her many times a day. The constant contact is reassuring in every way.

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Cleanliness
Treated with Dignity
Food & Drink
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Jubilee Lodge.

Meet the Team (6)

Rebecca Long
Rebecca LongJob Title:Home ManagerJoined: 2023

Rebecca joined the Trust in September 2023 as Home Manager at Jubilee Lodge. She has worked in care since she was 18 when she started her career as an auxiliary.

Rebecca has gained experience and qualifications over the years working with children, adults with disabilities and the elderly. She has now been a registered manager for over 10 years.

Rebecca considers herself very fortunate to have met the most wonderful people over the years. It has been a pleasure to work with individuals and their families to provide bespoke care. Her vision for Jubilee Lodge is to see it moving forward and going from strength to strength. She believes in supporting the local community sharing our knowledge, and opening our doors to the people of Bourton.

Outside work, Rebecca enjoys spending time with her family including her nine grandchildren, and her two dogs, Nala and Mavis.

Louise Oldbury-Churchward
Louise Oldbury-ChurchwardJob Title:Head of Dementia CareJoined: 2006

Louise has worked for the Trust since leaving university in 2006. Louise initially started as a care assistant and has worked her way up to Head of Dementia Care.

Louise has excelled in her role and received a silver medal of merit from the British association of the Orders of Malta in recognition of her work in 2018.

Louise said, “I can honestly say I love my job and cannot imagine myself doing anything else. It is a privilege to be able to spend my day supporting the residents and employees within our home”.

Louise is passionate about the benefits of person-centred care as this enables her to provide the support with each resident needs to have the best possible experience.

Outside of work Louise can be found enjoying time with her family and going on bear hunts with her daughter in the woods!

Srilatha Dachepally
Srilatha DachepallyJob Title:BursarJoined: 2021

Srilatha joined Jubilee Lodge in the Autumn of 2021 as their Bursar. Srilatha enjoys the variety the role brings, and she enjoys continually learning in the role. Srilatha enjoys spending time with the residents including completing puzzles & crosswords with them.

When Srilatha isn't at work she spends time with her friends and family, she encourages and supports her daughters in their studies and their musical hobbies.

John Smith
John SmithJob Title:Handy PersonJoined: 2018

John has been at Jubilee Lodge since 2018, originally starting as a gardener before progressing to the role of Handy Person. John still enjoys working in the garden and keeping the gardens looking nice and tidy throughout the year. John takes pride in all he does and ensures all the bedrooms are decorated to a high standard.

When John isn’t at work, he enjoys spending time with his children. John also enjoys clay pigeon shooting, walking and he has a keen interest in nature.

Lisa Mustoe
Lisa MustoeJob Title:Activities Co-ordinatorJoined: 2021

Lisa joined Jubilee Lodge in 2021 and has enjoyed getting to know the residents. Lisa loves learning residents’ life stories and enjoys bringing a smile to their faces.

When Lisa isn’t at work, she enjoys spending time with friends and family and exploring new places. Lisa can often be found singing and dancing and enjoys a variety of music from the 50s and 60s, modern music, dance music and reggae.

James Knight
James KnightJob Title:Head of HousekeepingJoined: 2006

James joined the Trust in 2006, working as a part-time Kitchen Assistant. He has since worked his way up to Head of Housekeeping in 2018.

What James likes most about the role is making sure the residents live in a safe and clean environment and always have a smile on their faces.

Outside of work James can be found at the gym, walking his dog Ted or spending time with his nieces and nephews.

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