Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG

Lime Tree Court Residential Care Home, Bilston, West Midlands
Lime Tree Court Residential Care Home, Bilston, West Midlands
Lime Tree Court Residential Care Home, Bilston, West Midlands

Lime Tree Court Care Home is staffed by a friendly team of carers, working in homely surroundings, who provide skilled and professional care packages, personalised to suit the needs of the individual while adhering to recognised care standards and the requirements of regulators.

Residents are encouraged to pursue active daily living, with privacy and dignity respected alongside personal interests, while sound nutrition, health, safety and security practices are regularly monitored for the peace of mind of all involved.

Group: Sanctuary Care Ltd

Person in charge: Julie Wrighton (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Admission Information: Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care

Latest Care Quality Commission* Report on Lime Tree Court Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Lime Tree Court Residential Care Home has a Review Score of 9.5 (9.505)

The Review Score of 9.5 (maximum of 10) for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 49 Reviews over all time. This Average Rating is also the rating value for Lime Tree Court Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.505 for Lime Tree Court Residential Care Home is calculated as follows: ( (320 Excellents x 5) + (220 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 570 Ratings = 4.505

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 22 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    22
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lime Tree Court Residential Care Home?

  • Extremely LIKELY
    33
  • Likely
    15
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lime Tree Court Residential Care Home

  • Daughter of Resident/Service User
    18
  • Friend of Resident/Service User
    8
  • Niece of Resident/Service User
    4
  • Sister of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • more

Good care provider in all aspects.

Good stimulation for residents, with daily activities. Clean, relaxed 'homely' environment.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Amazing care and support for both mum and myself.
Personal and genuine.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

First impressions are excellent, a well-maintained building and car park layout, the surrounding gardens and seating areas complement the look. Inside the reception is spacious and tidy with staff on duty at all times. Daily menus and events for the coming week are displayed. The corridors are spacious leading to the communal rooms which are well laid out so each resident has a comfortable chair and suitable for their needs.

The dining area is also well laid out and the staff are on hand throughout the day for all needs and medication. Each member has their own room for privacy and visiting which is equipped with TV, fridge, toilet and shower. The staff are all friendly and committed to providing good care, nothing is too much trouble for them. That's why I am happy for my mum to stay at Lime Tree Court.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Mom is very settled and comfortable at Lime Tree Court. It is a pleasure to visit her there and we are always welcome to join in the many activities that are on offer for the residents. At the end of a visit, we know we are leaving Mom with caring and capable staff who will be sure to look after her properly.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Nice relaxed atmosphere in the lounge area. Food is excellent and plentiful. Well equipped room and ensuite but could be cleaner. Staff seem to know to the residents well and most are very caring.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Poor

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Excellent, clean, bright and friendly.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend is happy and content we can't ask for more.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Good

My aunty seems very happy when we visit and has stopped missing her home. Would love her to come out of her room but it's her choice to stay on her own.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Good

Our neighbour has been in the home for about 3 months and we visit at least once a week so cannot give an 'all round' assessment of daily life.
However, we find the rooms clean and light, frequently decorated for special dates and bedrooms with excellent facilities.
I have been particularly impressed by the activities on the ground floor in the afternoons, quizzes, crosswords and artwork are offered and enjoyed by the residents, (carers, therapists and visitors too)
I am not able to tick all boxes with complete confidence as I am not there for long periods.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Rooms: Good

It's a nice care home to be in the staff are very nice to speak to and friendly.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

After my mother went to a care home in a step down bed after a fall, I didn't like the home and moved my mam to Lime Tree Court after viewing it with my friends. I went to see 8 homes and liked Lime Tree Court the most. After my mam being here, I got to see how it was run and the staff I thought were wonderful and very professional whatever I asked they were able to answer without having to look things up. I don't know why all homes can't be like Lime Tree Court Residential Care Home.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Management very approachable and do take the time to listen, which to me is most important, you are not just "fobbed off". My moms care is extremely important to me and I find all Moms needs are met by the staff. She is treated with respect and her dignity is maintained if she requires any help staff are on hand to attend. I do think that more staff are needed to maintain the smooth running of my Moms floor. There have been shortages on occasions.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly. Always clean and food appears good.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Most of the carers are helpful but when questions are asked about things they should know about, they don't have an answer. This is only a minority, though. An activity person is employed but spends a couple of hours on each floor. When they are on holiday or not working there is nothing in place. Maybe volunteers or an extra person could be employed. The food is lovely.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Staff were very friendly and pleasant. Nothing was too much trouble in a lovely and clean home. Only visited my friend once so far but very impressed.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been living in Lime Tree Court for 20 months. She has been taken care of in a professional and caring manner. The whole team, be it management, carers, cleaners or kitchen staff. Everyone is friendly, considerate and treat the residents with respect and dignity. My mother always praises the staff and the way they treat her. She is very happy and contented living at Lime Tree Court.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home, well equipped. Clean, (mom's room, roomy, well-furnished en-suite) Always made to feel welcome, staff lovely, always ready to help.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My father has been in Lime Tree Court for the last 5 months. He has Dementia and was at risk at home.
We can now rest at ease knowing dad is being looked after. The staff are always on hand if we have any problems. Staff and management are very friendly.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I must admit that I only visit twice a week on floor 2 when most of the patients are in the lounge sitting or walking around. I think a little more time could be given to group stimulation. By sitting around a table with colouring books (children's preferably as adult colouring books are too difficult), or a simple type of small children's games ie putting blocks and wooden pictures into different shaped holes. Otherwise, I find the home to be clean with good food and caring staff.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father in law has been here for 5 months. Staff are very friendly and helpful. He is very well looked after. We have no complaints.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Very bright, clean, friendly.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has only been in the home for a short time, but we are very pleased so far in the way my mum and ourselves have been treated.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister and I are very happy with Lime Tree Court and the care mom receives. Any concerns are dealt with efficiently and we have no worries that mom is comfortable.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Overall we are happy with the care. Most of the staff are friendly and helpful. My mother-in-law seems to be happy. We are concerned about the changing of staff as we understand this is not good for residents with dementia. They need continuity. The assistant manager is always very helpful if there are any issues.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Julie Wrighton, Home Manager at Lime Tree Court Residential Care Home responded to this review on 16 Dec 2016:

Thank you for some lovely comments. We understand how close your mother-in-law was to a carer who recently moved abroad so we’ve ensured the team has been there to support her. We structure rotas so our residents regularly have their favourite staff on shift, however, it is important to occasionally rotate staff so that if we need them to help on a different floor, our residents already know them. You are most welcome to come and see me if you would like to discuss things further.

The home is very well presented, clean and all the staff are well presented, friendly and have been attentive to all the residents on my mother's floor (1st). they have an enjoyable time with music to keep residents happy. All of the residents were given drinks when asked for. My mother was clean and clothed well. She seems very happy and content. Would recommend the care home.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Northern House School visit Lime Tree Court regularly as part of an Education Plan, both staff and pupils are always made to feel welcome and really look forward to their weekly visits.
From the initial contact with reception to interacting with staff and residents, the whole experience is so friendly and thoroughly enjoyable.
Due to the staff's brilliant ways, always going the extra mile, they have contributed to helping the pupils from Northern House School to improve their social skills and to raise their self-esteem.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with all aspects of Lime Tree Court, except the ongoing problem of missing laundry.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We are very happy with all aspects of care provided at Lime Tree Court. One problem that needs to be addressed is that of missing laundry.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

All help has been given to my mother to help her settle into her new home. She is happy with the care she is given and has said she in now happy to be here.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found Lime Tree Court to be very clean and fresh, staff helpful and kind to residents. Plenty of entertainment for the residents to keep them interested in things. Mother-in-law has settled in very well and staff have been understanding to her needs. Everything seems to be very well run!

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I needed to find a care home for my very elderly, but with-it dad, but didn't know the Wolverhampton area at all. I was immediately impressed with Lime Tree Court's friendly atmosphere and it's strong ethos on the residence being the home, with also very evident links with the local community. I particularly valued the approach to preventative health measures. Dad has now been here for 2 months and is very happy, contented and settled here.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I come every week to see a friend and I have always found everyone very friendly and pleasant. The home is always clean and tidy and unlike other homes I have visited. I have never smelt an unpleasant urine odour. I find this home to be of a very high standard.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful warm and inviting care home. Beautifully presented and attention to detail. staff are always polite and friendly.
Residents look happy and well looked after and there always seems to be activities going on.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything about the care home is excellent. All the staff are brilliant.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Husband came in for two weeks respite care. I have no worries about how he is treated. I get good rest whilst he is being taken care of.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Clothes, slippers, and toiletries go missing! It could smell better, but at the moment taking carpets up which should help. Should keep rooms locked during the day so no-one can go in stealing things.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Julie Wrighton, Home Manager at Lime Tree Court Residential Care Home responded to this review on 15 Sep 2016:

Thank you for your positive ratings. Lime Tree Court is our residents’ home so it would be unfair to lock all the bedroom doors because it prevents them from using their bedrooms freely. Occasionally a resident may accidentally go into the wrong room and think these are their belongings but we are always there to help them. We are pleased to say that one area where there was a slight odour is currently having a new carpet fitted. If your concerns do continue then please do not hesitate to talk to me.

It would be better if rooms were locked to stop residents going into all of the rooms and taking anything they wanted.

How likely would you be to recommend Lime Tree Court Residential Care Home? Neither Unlikely or Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Julie Wrighton, Home Manager at Lime Tree Court Residential Care Home responded to this review on 15 Sep 2016:

Thank you for your review. We work hard to ensure Lime Tree Court is our residents’ home so it would be unfair to not enable them to go in and out of their rooms freely. Occasionally someone may get confused and enter another resident’s room by mistake, but our team are always there to provide a helping hand and support them to where they would like to go. If you would like to discuss this further please do come and speak to me as we can, of course, look at drawing up an individual plan that works for you and your family.

It is a lovely, warm, friendly environment. The staff are very welcoming and supportive of families as well as the residents. On several occasions I have seen activities going on for residents which I feel help a great deal.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think it is a lovely place and that they are very caring. The staff are very helpful.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From day one of my husband being at Lime Tree Court I knew he would be cared for and treated with dignity and after a very bad experience at another care home which he ended up in hospital with sepsis through lack of care. Lime Tree Court put me and my families mind at rest, he is happy and contented there and being well looked after, for which we are thankful.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is a very well run home. The service is great. The carers are very good at their job and the staff are great. No complaints from me.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The senior and carers provide excellent care for mom. They treat her with the utmost courtesy and love and dignity. They should be paid at least double their salaries. Mom's room is comfortable and light which is important for macular degeneration in her eyes. The food is adequate but there is room for improvement. It would be good if the residents were allowed more outside space, I realise that would involve a lot of work by the carers but my mum would welcome being outdoors on sunny days. When visitors come it would be a good idea to move into the quiet room because the residents lounge gets overcrowded. It is their home not the visitors.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Kate Yates, Senior PR Officer at Lime Tree Court Residential Care Home responded to this review on 13 Apr 2016:

The home’s deputy manager James Smith: “Thank you for taking the time to review our home and for all your positive comments. With regards to our residents going outside, we love to see them enjoying the gardens and our team support them to take every opportunity to get outside - particularly when the weather is warmer. We have a lovely potting shed so that our residents can enjoy a spot of light gardening and try to hold as many events outside where we can, including summer garden parties.

My friend has been in the above named care home since April 2013. She has an excellent room, and service from the staff. The 'home' is relatively new and has lovely accommodation, including a large airy lounge. It has everything to provide contentment and happiness to the residents, I recommend it whole-heartedly to any prospective people, looking for this type of accommodation.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I appreciate being able to spend quality time with my mother. The warm and friendly staff always make me feel welcome. I trust them to care for my mum as I am not able to. Management are easy to talk to and approachable. I sometime feel there should be more staff on my moms floor especially at weekends.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Day staff are wonderful, so caring and compassionate, give time to all who need it, listen and note any comments made. Food is very good and enjoyed by my husband. I cannot comment on night staff, we have not met any as I visit during the day, but I would highly recommend this beautiful home to all who are looking for somewhere for their loved ones to be cared for.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting a lady who is like my mother and I have yet to see a more clean, comfortable and friendly place. The staff are welcoming and kind to the people who are here. Many Thanks.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Mom has settled in very well. Rooms are very comfortable its also good she has her own bathroom. All the carers are lovely and answer any queries we have I'm pleased we chose this home.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

New to home so need time to evaluate the home.

How likely would you be to recommend Lime Tree Court Residential Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My nan came into Limetree court 8 weeks ago and we can honestly say that the family are more than happy with the Care she receives. The day staff give my nan love and affection and fantastic care. She is not the easiest person to deal with but they ensure she is well looked after. They persevere with her and she is eating better now than she has ever done. I would recommend this home and what a fantastic team they have.

How likely would you be to recommend Lime Tree Court Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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