Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
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9.9 122 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1161
  • RESPITE Self-Funded Residential Care: from £1161

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tyler Durnall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Lime Tree Court Residential Care Home Reviews (122)

9.9

Lime Tree Court Residential Care Home has a Review Score of 9.9 (9.856) out of 10, based on 46 reviews in the last 2 years.
Over all time Lime Tree Court Residential Care Home has 122 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lime Tree Court Residential Care Home
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Review from Judy H (Friend of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our neighbour has been in the home for about 3 months and we visit at least once a week so cannot give an 'all round' assessment of daily life.
However, we find the rooms clean and light, frequently decorated for special dates and bedrooms with excellent facilities.
I have been particularly impressed
by the activities on the ground floor in the afternoons, quizzes, crosswords and artwork are offered and enjoyed by the residents, (carers, therapists and visitors too)
I am not able to tick all boxes with complete confidence as I am not there for long periods.
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Review from Patricia G (Niece of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunty seems very happy when we visit and has stopped missing her home. Would love her to come out of her room but it's her choice to stay on her own.
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Review from V W (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After my mother went to a care home in a step down bed after a fall, I didn't like the home and moved my mam to Lime Tree Court after viewing it with my friends. I went to see 8 homes and liked Lime Tree Court the most. After my mam being here, I got to see how it was run and the staff I thought were
wonderful and very professional whatever I asked they were able to answer without having to look things up. I don't know why all homes can't be like Lime Tree Court Residential Care Home.
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Review from Pauline W (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management very approachable and do take the time to listen, which to me is most important, you are not just "fobbed off". My moms care is extremely important to me and I find all Moms needs are met by the staff. She is treated with respect and her dignity is maintained if she requires any help staff
are on hand to attend. I do think that more staff are needed to maintain the smooth running of my Moms floor. There have been shortages on occasions.
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Review from Anne M (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly. Always clean and food appears good.
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Review from Sharon W (Niece of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a nice care home to be in the staff are very nice to speak to and friendly.
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Review from M G (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Most of the carers are helpful but when questions are asked about things they should know about, they don't have an answer. This is only a minority, though. An activity person is employed but spends a couple of hours on each floor. When they are on holiday or not working there is nothing in place. Maybe
volunteers or an extra person could be employed. The food is lovely.
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Review from Maureen R (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living in Lime Tree Court for 20 months. She has been taken care of in a professional and caring manner. The whole team, be it management, carers, cleaners or kitchen staff. Everyone is friendly, considerate and treat the residents with respect and dignity. My mother always praises
the staff and the way they treat her. She is very happy and contented living at Lime Tree Court.
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Review from Betty S (Sister of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I must admit that I only visit twice a week on floor 2 when most of the patients are in the lounge sitting or walking around. I think a little more time could be given to group stimulation. By sitting around a table with colouring books (children's preferably as adult colouring books are too difficult),
or a simple type of small children's games ie putting blocks and wooden pictures into different shaped holes. Otherwise, I find the home to be clean with good food and caring staff.
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Review from Brian C (Friend of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very friendly and pleasant. Nothing was too much trouble in a lovely and clean home. Only visited my friend once so far but very impressed.
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Review from Valerie C (Daughter of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Lime Tree Court for the last 5 months. He has Dementia and was at risk at home.
We can now rest at ease knowing dad is being looked after. The staff are always on hand if we have any problems. Staff and management are very friendly.
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Review from Carole F (Daughter of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home, well equipped. Clean, (mom's room, roomy, well-furnished en-suite) Always made to feel welcome, staff lovely, always ready to help.
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Review from John M (Nephew of Resident) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very bright, clean, friendly.
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Review from Paul C (Son-in-law of Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father in law has been here for 5 months. Staff are very friendly and helpful. He is very well looked after. We have no complaints.
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Review from A C (Daughter of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in the home for a short time, but we are very pleased so far in the way my mum and ourselves have been treated.
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Review from Joyce D (Daughter of Resident) published on 20 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister and I are very happy with Lime Tree Court and the care mom receives. Any concerns are dealt with efficiently and we have no worries that mom is comfortable.
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Review from Liz M (Mother-in-law of Resident) published on 19 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are happy with the care. Most of the staff are friendly and helpful. My mother-in-law seems to be happy. We are concerned about the changing of staff as we understand this is not good for residents with dementia. They need continuity. The assistant manager is always very helpful if there
are any issues.
Reply from Julie Wrighton, Home Manager at Lime Tree Court Residential Care Home

Thank you for some lovely comments. We understand how close your mother-in-law was to a carer who recently moved abroad so we’ve ensured the team has been there to support her. We structure rotas so our residents regularly have their favourite staff on shift, however, it is important to occasionally rotate staff so that if we need them to help on a different floor, our residents already know them. You are most welcome to come and see me if you would like to discuss things further.

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Review from Trevor T (Son-in-law of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with all aspects of Lime Tree Court, except the ongoing problem of missing laundry.
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Review from Mark G (Regular Volunteer) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Northern House School visit Lime Tree Court regularly as part of an Education Plan, both staff and pupils are always made to feel welcome and really look forward to their weekly visits.
From the initial contact with reception to interacting with staff and residents, the whole experience is so friendly
and thoroughly enjoyable.
Due to the staff's brilliant ways, always going the extra mile, they have contributed to helping the pupils from Northern House School to improve their social skills and to raise their self-esteem.
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Review from Rachel W (Daughter of Resident) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very well presented, clean and all the staff are well presented, friendly and have been attentive to all the residents on my mother's floor (1st). they have an enjoyable time with music to keep residents happy. All of the residents were given drinks when asked for. My mother was clean and
clothed well. She seems very happy and content. Would recommend the care home.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Lime Tree Court Residential Care Home is calculated as follows: ( (486 Excellents x 5) + (49 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 550 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!

Tracey

Tracey Skinner

Job Title: Activities Coordinator Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.

Matilda

Matilda James

Job Title: Care Assistant Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.

Iain

Iain Nicholls

Job Title: Maintenance Operative Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.

Lesley

Lesley Connor

Job Title: Housekeeping Assistant Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.

Jenny

Jenny Watson

Job Title: Team Leader Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.

Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.

Deana

Deana Barnet

Job Title: Chef Manager Joined: 2012

Making the residents happy through food is my mission.

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