Lime Tree Court Residential Care Home

108 Ettingshall Road, Bilston WV14 9UG
Review Us
9.9 122 Reviews
  • Lime Tree Court Residential Care Home, Bilston
The team at Lime Tree Court are dedicated to enriching the lives of their residents, with activities and experiences that bring them joy. Providing residential and dementia care, the team also offer respite care breaks.

There are some fabulous activities to enjoy, from live music and entertainment and regular exercise sessions, to movie afternoons in the home’s cinema, with popcorn and candyfloss.

The team are passionate about discovering the life histories of their residents and what they love to do, so they can create bespoke, meaningful activities.

Every month the home runs a mental health café, where residents, their loved ones and the team chat over coffee and cake, sharing their thoughts and experiences.

The environment in the home is beautiful, the spacious bedrooms have ensuite walk-in wet rooms, there is a vintage themed café and a hairdressing salon, for weekly appointments with a mobile hairdresser. There is also a sensory room, for relaxing, soothing activities.

In the dining rooms, the residents enjoy delicious, home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea.

The beautiful, enclosed gardens feature raised planters, for residents who like to enjoy a spot of gardening and growing their own produce, a fishpond and wheelchair friendly pathways. They are a wonderful space to relax with loved ones, who are welcome at any time, and to enjoy special occasions like summer garden parties.

The local community are embraced into life in the home, with students who visit regularly to spend time with the residents. And nobody gets a welcome quite like the residents’ favourite dogs, Tilly and Lennie.

The team also organise trips out, from pub lunches and church visits to community bingo mornings and excursions further afield to the West Midland Safari Park, which they enjoyed this summer.
Show Lime Tree Court Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1161
  • RESPITE Self-Funded Residential Care: from £1161

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1161 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Lime Tree Court Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tyler Durnall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Lime Tree Court Residential Care Home Reviews (122)

9.9

Lime Tree Court Residential Care Home has a Review Score of 9.9 (9.856) out of 10, based on 46 reviews in the last 2 years.
Over all time Lime Tree Court Residential Care Home has 122 reviews.

Overall Experience
  • 90
  • 31
  • 1
  • 0
  • 0
Date Published
  • 122
  • 12
  • 28
  • 46
  • 76
Reviewer Connection to Lime Tree Court Residential Care Home
  • 56
  • 14
  • 11
  • 7
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 122, showing 61-80
Review from Evelyn H (Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is ok with friendly and kind staff.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team, they are really appreciated. Best wishes, Fae

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R C (Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very Good.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your review - it is lovely to hear you are pleased with the care you receive at Lime Tree. Best wishes, Fae

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T D (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam recently moved into Lime Tree. She is far happier than she was previously. She had lost far too much weight at her previous home. Since moving to Lime Tree, she is now gaining weight and feeling and looking much better than she was.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our home, it's wonderful to hear she is doing well. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Daughter of Resident) published on 27 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say a very Big Thank you to all the staff/carers concerned for their extra efforts regarding care/attention to residents (including my mom). I also would like to thank the events coordinator for keeping morale going during the recent closure of the care home due to Norovirus. I understand there
are set procedures when this happens and when visitors were finally able to visit, generally, residents were all looking much better physically and mentally than expected a testament to the home.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review - our home will be thrilled to hear your kind words. Best wishes, Fae

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T W (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly. They go above and beyond for my mum, as she's a fussy eater. If there is something she doesn't like, they always make her something else. They always make sure their residents are well looked after.
There's only one fault, there isn't enough staff to do one-to-one with
residents, but they all try there best as some residents are worse than others.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home and team. If you do ever have any feedback on how we could improve please let Denise know - her door is always open for you, and I will be sure to pass this onto her too. Best wishes, Fae.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Granddaughter of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is one of the best I've ever been in and would highly recommend.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you so much for your kind words about our home. Denise and the team will really appreciate your wonderful feedback. Best wishes, Fae.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Friend of Resident) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and clean, the resident should be very happy.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words and good scores. I will be sure to pass this onto the manager and the team. Best wishes, Fae.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Niece of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this is an excellent care home, having previous experience in care homes. The decor is second to none, and it is always very clean. The staff are pleasant, friendly and caring. The facilities are excellent for both residents and visitors. The management staff are very approachable, and although
my aunt has only been a resident since October, we are very satisfied with all aspects of care.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review - it is wonderful to hear how pleased you are with our home and how well your aunt is settling in. I will be sure to pass this onto the team. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J E (Daughter of Resident) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, friendly staff. My dad is clean, fed and well looked after. The engagement in activities is a huge positive and something I did not think would happen, this is due to the positivity of staff and the manager's willingness to listen and engage.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review. I will be sure to pass this onto the manager and the team. Best wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John M (Husband of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review on Lime Tree Court is excellent and I would recommend it to everyone, which I have done in the past few months. To be honest, I can't fault Lime Tree Court.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for such a lovely review. It is wonderful to hear how pleased you are with our home. Best wishes, Fae

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We've never had an issue really. Care staff are very kind and attentive at all times.
Nothing is too much trouble and they're always on hand to help. It's a really nice atmosphere.
We wouldn't want our relative anywhere else.
Our only gripe is the loss of clothes and belongings. We always say first
up best dressed in anyone's clothes regardless of the names being on them.
Reply from Fae Doherty, Senior Marketing Officer at Lime Tree Court Residential Care Home

Thank you for your kind words about our team and for taking the time to write this review. I will be sure to pass your feedback onto Denise and the laundry team. Best wishes, Fae

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience with Lime Tree Court has been very satisfactory, 90% of my mum's time here has been really happy for her. At times she has had infections and gets confused, that is normal. At any time there is a problem with her health it is dealt with most efficiently and mum feels very safe here. If
I have a problem, I approach the management and it is resolved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan G (Resident) assisted by family/friend published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good, clean, best in local reach, good staff, food good, activities good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy W (Daughter of Resident) published on 10 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care and support for both mum and myself.
Personal and genuine.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Son of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions are excellent, a well-maintained building and car park layout, the surrounding gardens and seating areas complement the look. Inside the reception is spacious and tidy with staff on duty at all times. Daily menus and events for the coming week are displayed. The corridors are spacious
leading to the communal rooms which are well laid out so each resident has a comfortable chair and suitable for their needs.


The dining area is also well laid out and the staff are on hand throughout the day for all needs and medication. Each member has their own room for privacy and visiting which is equipped with TV, fridge, toilet and shower. The staff are all friendly and committed to providing good care, nothing is too much trouble for them. That's why I am happy for my mum to stay at Lime Tree Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mom is very settled and comfortable at Lime Tree Court. It is a pleasure to visit her there and we are always welcome to join in the many activities that are on offer for the residents. At the end of a visit, we know we are leaving Mom with caring and capable staff who will be sure to look after
her properly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice relaxed atmosphere in the lounge area. Food is excellent and plentiful. Well equipped room and ensuite but could be cleaner. Staff seem to know to the residents well and most are very caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Celia M (Sister of Resident) published on 3 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, clean, bright and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley J (Friend of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is happy and content we can't ask for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Lime Tree Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Lime Tree Court Residential Care Home is calculated as follows: ( (486 Excellents x 5) + (49 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 550 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lime Tree Court Residential Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (8)

Tyler

Tyler Durnall

Job Title: Home Manager Joined: 2013

The best part about my role is knowing I am making a difference to our residents' lives. I love dancing for the residents and I live making them laugh!

Tracey

Tracey Skinner

Job Title: Activities Coordinator Joined: 2015

I love my job and the residents at Lime Tree Court, which is why I’m here. I like to see them happy and knowing something important about every resident at this home.

Matilda

Matilda James

Job Title: Care Assistant Joined: 2022

I love dancing with the residents, making them smile, and knowing I am make a difference in their lives.

Iain

Iain Nicholls

Job Title: Maintenance Operative Joined: 2020

I like it when everything is working properly and when the residents are happy with what I do. It makes me happy.

Lesley

Lesley Connor

Job Title: Housekeeping Assistant Joined: 2020

I love making sure our residents are happy and making sure they are comfortable with what I do.

Jenny

Jenny Watson

Job Title: Team Leader Joined: 2017

Lime Tree Court is such a nice place to work and I love our residents.

Sadie

Sadie Worth

Job Title: Team Leader

I love the residents, I don’t feel like I come to work, I feel like I just come to see family. Our residents are like family. I love managing my team and I’m supported by them.

Deana

Deana Barnet

Job Title: Chef Manager Joined: 2012

Making the residents happy through food is my mission.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lime Tree Court Residential Care Home to verify any information. View our terms and conditions. Lime Tree Court Residential Care Home has an Enhanced Service - more info.