West Farm Care Centre

Mam loves being here. The only downfall is she no longer has a friend who she became very attached to. Although staff involve themselves with residents, it would be useful for Mam to sit with people she could converse with. I realise this is not always easy as people feel comfortable in their own space but as mam doesn't walk unaided then this is difficult.

My mother has been a resident of West Farm Care Centre Longbenton for 4 weeks. I have found the staff to be very efficient and easy to talk to. It's a very happy atmosphere with everyone getting along very well. My mother has settled well and is enjoying all the activities. The food is great and the rooms are kept beautifully clean.

Cannot praise West Farm Care Centre highly enough and have no hesitation in recommending.

This is an absolutely superb care facility. Our mother had to go into care some months ago and West Farm Care Centre was the best centre we looked at. The staff were welcoming and supportive to our frightened mother.

The staff say that this is the home of the residents, in which they work - and they evidence that philosophy every day. In the last months of our mother's long life, we took comfort form the fact that she was safe and secure, being well-fed and looked after.

When she was close to the end we gathered from across the country; nothing was too much trouble for the staff, even though there were several of us there day and night for four days. They provided us with a room in which to sleep and fed us superbly day and night.

In my mother's final days she was confused and not sure where she was - we reminded her constantly that she was in West Farm. It is now standing joke that when any we kids need care, we want to go to West Farm. They were brilliant.

West Farm Care Home is modern, clean, the rooms are spacious which is great when family and friends visit.