This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
These prices are only a guideline, please contact Barchester Harper Fields to find out the exact price for your requirements.
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Barchester Harper Fields has a Review Score of 9.7 (9.701) out of 10, based on 33 reviews in the last 2 years.
Over all time Barchester Harper Fields has 121 reviews.
We are so pleased to hear that you, your dad and family have been welcomed by the amazing team. We are always striving for excellence so reading this brings us so much joy. It is lovely to see you both in the caf enjoying a cup of tea, especially after all that time in hospital. We are glad that you enjoy the beautiful grounds and garden area.
Hi Peter, thank you for taking the time to leave your review, its lovely to hear how well looked after you felt during your time with us. We are sad to read that you didn't always like the food, and were not aware of any feedback having been shared with the team prior to your review. If you have any further detail you'd like to share, please let us know so we can act on your feedback.
We were so pleased that his welcome was appreciated. The team on Epsom miss his smiling face and cannot wait to welcome him back to enjoy some respite in the future. As they know he is a keen gardener they will have some pots and flowers ready to help us pot. In the meantime you are more than welcome to join our weekly don't dine alone every Friday 12.30pm to enjoy some fish and chips.
Thank you so much for the feedback, the team were so pleased to hear that you have found them helpful, friendly and caring. These are all of the values that we work towards and will continue to do so.
We have been so pleased that you dad has been made to feel safer and settled. The staff were so pleased to hear the feedback that they are warm and welcoming.
We would like to thank you so taking the time to provide us with this feedback, we always value feedback and will continue to work hard to ensure your father in law is made to feel safe and happy.
We cannot thank you enough for taking the time to write a review for the wonderful team on Epsom who care for your mum and as you have said the wider family. The team love to see your dad arrive and them both enjoy time together. We are so proud to have been able to share your feedback with the team and they will continue to work hard to meet your expectations.
We are overjoyed to hear that you are happy with the care and support that we are providing to your wonderful wife. The team on Windsor are glad that the help they have given has been a great support to you and we will continue to always be here for you both.
I have shared your feedback with the Epsom team who were privileged to provide care during time with us. The wider team were also very overwhelmed to hear that we have achieved our expected expectations and standards.
We would like to take the opportunity to thank you for the feedback. This will be shared with the team that cared for your lovely partner during her stay and we are pleased to hear that we met your expectations and we have maintained our standards expected. Look forward to welcoming you back next time.
We would like to thank you for taking the time to provide us with the feedback. Although the Warwick team only cared for you lovely dad for a few days they are so grateful they got to meet him and yourselves. We are so pleased we were able to provide a great experience under the very difficult circumstances.
I would like to take the opportunity to thank you for this wonderful feedback. We always work so hard to ensure residents are well cared for and treated with respect and when we receive feedback like this it makes it all worth while. We are so pleased that we could help supporting your mum and I am sure that you will agree the transition from 1:1 care has been a amazing success. The team enjoy spending time with her daily and love her the chats that they have.
Thanks for your review and kind words about the team at the home who cared for you for three weeks, we will share your lovely words with the team. We're sorry that you did not find the food to your taste, this feedback will be shared with the kitchen team and included in our overall resident feedback as we constantly engage with those living with us permanently for them to choose what they would like to see on the menu. We apologise that your bathroom had an issue and appreciate you sharing this, we will review this with the home and understand the reasons why and ensure this is rectified. We do hope that we will see you again soon at Harper Fields as you'll certainly be welcome to visit or stay again. Barchester's Customer Feedback Team.
Thank you for your amazing feedback, this has been shared with the Epsom and wider team and they are happy that your mum is being cared for here. You mother enjoys every video call session with you and is looking forward to seeing you in December as promised.
Thank you so much for your kind words and for taking the time to leave the home a review. The kitchen team loved celebrating your dad's birthday with him and he particularly enjoyed his chocolate bar themed birthday cake that the kitchen team made for him. Thank you again and I will ensure your comments are shared with the team in the home.
Thank you for your feedback which will be shared with the wider team. We are so pleased that your husband has settled so well. Your husband enjoys one-to-one time with the activity team rather than joining in the wider group and we will continue to support him with this.
Thank you for your feedback, we value this and will pass this on to the staff and they will welcome this. We are so pleased that your mum has settled well on the Windsor Community and has made friends where so she likes to socialise in the lounge with them. It always brings a smile to our faces the joy she gets from going to enjoy the enterainment.
Thank you for taking the time to send us a review, I really appreciate your comments and have shared them with the required teams to ensure we take this onboard. We have recently recruited an additional activities coordinator and this will ensure a wider variety can be offered and the feedback on the menu has been fed to the Head Chef. Thank you again.
I am pleased to hear that your mum has settled into the care home life in the Kempton community. I am sorry to hear that communication is not always meeting our expectations as well as yours. I do hope that with the newly introduced keyworker system, this will improve. The head chef and his team in the kitchen have been doing some taster sessions and I know your mum had some feedback on this in recent weeks, so hopefully, she will welcome any positive changes.
I am pleased to hear that your expectations have been exceeded. I am sorry to hear that communication is not always meeting our expectations as well as yours. I do hope that with the newly introduced keyworker system, this will improve. We do pride ourselves on offering person-centred care and therefore will ask staff to review your care with you as we do not wish for you to feel rushed.
The Review Score of 9.7 (9.701) out of 10 for Barchester Harper Fields is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello, I am an experienced nurse and have been working at Harper Fields for some time now as a clinical lead so I know the residents and team really well. I am thrilled to be General Manager, my mission is to support our residents in every way and constantly seek to improve their lives with quality care and their well-being needs also.
My name is Maria, I am the Home Administrator. I support Hayley the General Manager and all the team members.
My role is varied and busy which I enjoy. It’s great to meet our new residents and see them settle in at Harper Fields and get to know and support their families too.
Hi,
I am Bini a Staff nurse here at Harper Fields, I am passionate about my job and love working here. I enjoy working with the elderly and delivering excellent person-centred care.
My name is Sharaniya and I am the Receptionist and Admin Assistant I support our Home Administrator. I enjoy a mixture of duties, I like working in a busy environment and being part of a great team. I love meeting our residents and their families.
Hi am the Head housekeeper at Harper Fields
I am a Registered General Nurse at Harper Fields. I have been qualified since 2015 and I am very passionate about my role. I have previously worked as a community nurse where I gained lots of skills and knowledge over the years. I have particularly enjoyed mentoring student nurses
I have been qualified since 2012 as a General Nurse in Romania. I have worked with patients with brain injury, dementia and challenging behaviour. I love helping people. I am passionate about providing a high standard of care to the people that I look after
I am an RGN, I enjoy the support that I have received from the management ever since I started working at Harper fields. They are always there to listen to all my needs be they social or work-related, Harper Fields is like a second home to me. I love working with the elderly & ensuring they receive excellent care & are happy living in our home. I passed the nursing qualification OSCE first time, I am really proud of this achievement.
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