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Barchester Harper Fields

Albany Lane, Balsall Common, Coventry, West Midlands CV7 7SR
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The home is welcoming, clean and lots of activities going on.Julia S(Daughter-in-law of Resident/Service User)
Barchester Harper Fields, Coventry
The staff are amazing and are very attentive.Heather D(Daughter of Resident/Service User)
Barchester Harper Fields, Coventry
Dad is happier here than he has been in a long time.Julie S(Daughter of Resident/Service User)
Barchester Harper Fields, Coventry

Barchester Harper Fields makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified...  

Care Provided by Barchester Harper Fields

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,674N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Harper Fields to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Wilkinson (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking available

Barchester Harper Fields Reviews (127)

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9.8

Barchester Harper Fields has a Review Score of 9.8 (9.825) out of 10, based on 25 reviews in the last 2 years. Over all time Barchester Harper Fields has 127 reviews.

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Showing 127 reviews matching selected criteria
Review from Sally B (Daughter of Resident) published on 8 September 2023 Submitted via Website
Overall Experience

Our dad suffers from dementia and we wanted him to be cared for by people who understand the condition and are responsive to his needs. My sisters and brother have found Barchester Harper Fields Care Home to be just that place. We have worked with staff to discuss his needs and make adjustments to how we all respond and look after him. The staff have been caring and considerate, not just of Dad but of how they treat the wider family. We have a ‘go to’ member of staff that we discuss any concerns with, and this has helped as Dad’s condition alters. As a family, we have peace of mind that the quality of Dad’s life is the best it can be. We have nothing but praise for the patience and care of the staff at the home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S D (Son of Resident) published on 5 September 2023 Submitted via Website
Overall Experience

Another great day at Barchester Harper Fields Care Home with their annual Summer Fete. Congratulations to the manager for flawless organisation. Sadly, the weather chose not to co-operate so the event was held indoors. Plenty of stalls selling clothes, bric-a-brac, drinks - both alcoholic (by donation only) and non-alcoholic, cakes and some pretty good pulled pork baps whilst a model train stall made me yearn for my old train set. For entertainment, there was a very good country and western band whose repartee included an exceptional rendition of 'duelling banjos' on electric guitar and woodwind instruments. Participation was pleasingly very good from both residents and guest and I believe that everyone enjoyed themselves. I understand a dog show is scheduled towards the end of August so look out for further details and get the doggy shampoo ready.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sarah D (Friend of Resident) published on 24 August 2023 Submitted via Website
Overall Experience

The warmth of Harper Fields greets you at the door. From the welcoming smile of the receptionist to the carers and nurse's attention to detail, level of respect and obvious dedication to their charges, to the activities coordinators who work tirelessly to ensure there is a varied programme of events for the residents to enjoy, to the talented chefs who know each guest by name, to the maintenance guys who cheerfully keep the home looking immaculate, to the cleaning and laundry staff who take the time to care and last but not least, the management team that has a “nothing is too much trouble” approach. My friend has been there for two years now and has flourished whilst in the very special atmosphere that is Harper Fields.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Edwina H (Daughter of Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

After having a very close relationship with my mother I was very upset that after 3 years of living with my family, Mom needed to go into a home. From the very first visit to have a look around I was put at ease. I could not believe how beautiful, welcoming and friendly everyone and everything was. The care to both Mom and myself and my family was outstanding. I cannot thank everyone enough. They all helped me through so much pain, there are not enough words, an enormous thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Katherine W (Friend of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

A friend of mine was in Harpers Field Care Home for two/three years and during all that time she was treated with respect, dignity, love and care. I really couldn’t fault any member of staff, they all treated her with so much care, and as I was her next of kin they would notify me of any concerns or worries that they had. I felt that everyone who worked at the home went beyond the call of duty to ensure that all residents were safe and happy. Undoubtedly one of the best care homes I have ever experienced.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from H D (Wife of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

My husband has been a resident of the Warwick Unit for five months. He has settled well and all his visitors say what a lovely, friendly and bright atmosphere is present throughout the home. His increasing care needs are continually met with kindness, compassion and care. The staff at Warwick Unit do all they can to help keep him safe, well and happy and we are happy that we chose this home for him.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from D P (Son of Resident) published on 1 February 2023 Submitted via Website
Overall Experience
Mum has been a resident for nine months now, I come in every day to help out with dinner, so I get to know the ladies and gents quite well. All the staff are lovely and make it easy for me to be around, I don't ever feel like I'm in the way. I have no concerns about Mum's care needs as I can see they are all met, from washing to feeding to the nursing side as well.

I came in last week and was asked to speak to a guy from the local authority who was doing an assessment, by the time I came out, the staff had been into Mum and sorted her dinner for me, this sums up for me what the staff are all like. So it's a big thank you from me for all the hard work.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harper Fields

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from John B (Son of Resident) published on 8 December 2022 Submitted via Website
Overall Experience

I'm so glad Mum is here. The staff are all so kind and whenever I visit they make me really welcome, however busy they are. The whole ethos of the home is led from the top down and is so professional. They combine love and care with clinical excellence, in a way which reassures me so much, I have no worries about Mum. Mum is so happy here and always so happy to tell me about what she's done when I go and visit her. Thank you to each and every one of you.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

What wonderful feedback on our home, team and care, thank you so much for taking the time to write your review. We are thrilled your mum is so happy living at Harper Fields, this is our goal and it is so reassuring to hear you feel we are succeeding in our efforts. I will share your feedback with the team.

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Review from Tina B (Daughter of Resident) published on 26 October 2022 Submitted via Website
Overall Experience
My mum suffers from dementia and moved into Harper Fields Care Home in early summer, 2022. After looking at several other care homes first, we knew Harper Fields was the perfect place for Mum the moment we stepped through the front door. Every member of staff was so welcoming and all Mum's fears of care homes disappeared from the first day. We saw an incredible transformation in her in just the first week of her being there.
As Mum is medium-stage dementia the staff felt she would be best in the residential area called Kempton. Mum has been so happy, so well cared for and so entertained! She enjoys all of the activities and walks around the beautiful site. She has a lovely room and the facilities are so clean.
Most of all, the Kempton staff are absolutely wonderful - so approachable, caring and friendly.

For the family, myself, my brother and sister - we no longer need to worry about our mum - we know she is happy and well cared for - we can't recommend Harpers highly enough.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

Thank you so much for taking the time to send this heart-warming review about our home, team and care at Harper Fields. I am thrilled your Mum has settled so well and that you and your family are content knowing she is happy and well cared for. I will share your lovely comments with all of the...  

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Review from J W (Husband of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

On the whole our experience has been fairly satisfactory. I think there are issues where I believe staff should intervene to secure a more satisfactory outcome for the resident, such as washing, showering, etc., but this is not always done because of the rigid non-interventionist policy if assistance is declined. This means that the resident may be late in rising and perhaps missing out on a meal, or some other signal moment in the day. There could be more emphasis on activities and stimulation, but I appreciate that this can be challenging and difficult. Sometimes the resident's clothes are not always their own and this can be a little disconcerting too. I genuinely believe some staff are better than others, but I suppose this criticism could apply to any organisation or institution. Everywhere is kept clean and tidy considering the type of resident being cared for. I cannot give an absolutely glowing review as I think there are certain areas requiring further improvement.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

Thank you for taking the time to give us your feedback on the care your family member is receiving, we really appreciate this. We are pleased to hear generally you are satisfied with our home and quality of care. Regarding your areas of concern over personal care, you are right, it is an...  

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Review from Jean P (Great-Niece of Resident) published on 8 September 2022 Submitted via Website
Overall Experience
Lovely staff, nice communal areas. Visitors can make a drink or pay to have lunch with a resident they are visiting. The residential rooms looked really nice (though our relative did not end up in there).
The downside is that the nursing rooms look much more worn and are not to the same standard as the residential side.
The food on offer wasn't as good as it should be. Eg. our relative had omelette and wedges for one meal and another was fish fingers and beans. These aren't the kind of food we expected her to be provided and they aren't the kind of thing she would have wanted to eat. In my opinion, you can't call those things a meal, certainly not a balanced nutritious one.
Also, an issue is that even though nursing care is supposed to be provided, they did not provide actual nursing interventions (such as fitting a cannula or catheter).

We expected the level of care to be better for the cost.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We are sorry to hear you were disappointed in elements of your Great Aunt's stay. Rooms are regularly re-decorated. We aim for all rooms to be of the same high standard, I do take on board our nursing community has a different feel due to the nature of care required. I will review all rooms on our...  

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Review from Sally F (Granddaughter of Resident) published on 23 August 2022 Submitted via Website
Overall Experience

I would like to express my gratitude for all the care and kindness provided by Barchester Harper Fields Care Home. The care is above and beyond expectations, and the kindness they show to my grandma, we will forever be grateful for. All the staff has made Grandma feel that welcome from the moment she moved in and very happy there to the point she calls it home. The nursing home should be acknowledged for all the hard work and individual care shown to each resident. Highly recommended.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

My deputy informed me about the positive feedback you gave to them during my annual leave. It was lovely to hear when I returned. I will ensure that the whole care team are given your amazing feedback.

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Review from L H (Daughter of Resident) published on 23 June 2022 Submitted via Website
Overall Experience
From visiting Harper Fields to see if this was the right place for our dad to the present time, I have only experienced the utmost care and attention.
Dad has thrived and felt safe here. The staff are well trained in the care of dementia patients and so supportive of all family members.

Thank you to all of the staff members at Harper Fields

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

We are so pleased to hear that your dad feels safe here. We would like to thank you for your lovely feedback; it is highly appreciated.

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Review from Nigel H (Son of Resident) published on 23 June 2022 Submitted via Website
Overall Experience
Our dad has settled in really well at this care home after needing to move him from his last place, as they could not meet his needs. When I visit, I always find the staff most pleasant, and they all know my dad's name. To me, it feels like they’ve made the effort to know him.
I’ve sat back and relaxed and thought about the review that I’m giving.

The reason I can sit back and relax is I know my dad is at this home being looked after so much better than in his last care home, where my sister and I were in constant worry.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

I am so pleased that we were able to assist with your dad coming to live at Harper Fields. To hear the difficult journey he has had to where he is now is heartwarming. I shall pass on your feedback to the team, who will be very pleased to hear how happy you are.

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Review from Helen T (Daughter of Resident) published on 20 June 2022 Submitted via Website
Overall Experience

Dad moved to Harper Fields in November 21 after his previous home was struggling to meet his needs. Whilst Dad was in the hospital, we viewed many homes, but something about Harper Fields stood out, and we knew we wanted Dad to be part of the community here. I am always kept up to date regarding my dad. The staff were fabulous getting him settled in. My dad can be quite a tricky character, and the staff are great at diverting his attention. All the staff at Harper Fields, management, nurses, carers, maintenance and more, seem to know the names of all the residents, and they always take the time to acknowledge and speak to my dad, which I can see makes him feel special. Dad's weight has become a concern over the last few weeks, and the nurse has kept me updated with a plan to manage it. It’s lovely to visit the unit, as the staff know me by name, and I equally have gotten to know some of the other residents. It’s a lovely family/community, and the events that are held are wonderful for all. A big thanks

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

I would like to thank you for the heartfelt review for all of the team at Harper Fields. We work so hard to make it warm and friendly, and I am so pleased to hear that you hear and feel that during your visits. I am pleased that your dad has settled. It is a pleasure to take care of him. The love and dedication shown to him by you all as a family is wonderful.

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Review from J K (Daughter of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

On Sunday, I attended a Jubilee celebration dinner with my mother arranged by the activities coordinator at the care home. The atmosphere was fantastic; the residents were all engaged with the entertainment, and the chefs, care staff, and volunteers worked tirelessly to look after the residents and their guests. I have no idea how the chefs managed to serve hot food to so many in a marquee, and they even made me a special vegan meal. Having a family member present for the Jubilee celebration meal made it more special for my mum and a memorable occasion for myself. Thank you, Barchester Harper Fields, for a truly treasured day to remember with my 96-year-old mum.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

I would like to take the opportunity to thank you so much for the wonderful feedback. I am so pleased that you had an enjoyable time. I am so proud to be the manager of this wonderful team.

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Review from A D (Grandson of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

My gran has early-onset dementia and has recently moved from a residential ward to memory lane. All the staff have been tremendous and have made the planning, the moving and the settling down as easy as can be. My gran continues to praise the staff and facilities and she is happy and comfortable. I am happy that she receives excellent care in a safe and welcoming environment. Well done all.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

Thank you for your feedback. I know that both team members on Kempton and Windsor will be delighted to hear your comments. It really is our pleasure to take care of such a wonderful lady and family.

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Review from M W (Respite Resident) published on 8 February 2022 Submitted via Website
Overall Experience

I have just had 3 weeks of Respite care at Harper fields, Kempton unit, my second time here. I will definitely be back again. During a very difficult time of a Covid outbreak in other units, which caused a lot of disruption restricting movement within the home. All the regular staff are brilliant. Residents are nice and friendly and welcoming to all new residents. Barchester are very lucky to have these staff representing the home, as the agency staff that have had to cover for covid sickness are hit and miss in comparison to the regular staff, but essential in these difficult times. Highly recommended for the care of all that need it. Take some time to check it out.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

I am so pleased that you enjoyed a second respite stay and we look forward to welcoming you back again. I will pass your feedback on to the team.

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Review from Steve A (Son of Resident) published on 26 October 2021 Submitted via Website
Overall Experience

The care and support my father received was first class. Everyone of the staff were wonderful and couldn't do enough for my Dad. Lots of entertainment to keep residents busy. Dad really enjoyed his time there. The care home is just lovely. Well done and thank you.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

Thank you for your lovely feedback and kind words. We are so pleased that your father was happy with his stay, we look forward to seeing him again. I will certainly pass on all of your comments to the team and ensure the activities team know he enjoyed the entertainment and activities programme.

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Review from C S (Husband of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

First-class team of dedicated people in a large friendly homely atmosphere, from management, administration, reception, carers and in particular my wife's situation. Excellent nursing staff. Well done everyone.

Reply from Hayley Wilkinson, General Manager at Barchester Harper Fields

Thank you so very much for your wonderful feedback, the whole team will be overjoyed to read this. It was a pleasure for us all to be involved in looking after such a lovely lady and the whole family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (3)

News
  • 01 Jul 2026

    we had a lovely trip out to Smiths Garden Centre with some of our wonderful residents ???? We spent the afternoon browsing all the beautiful plants, colourful flowers, and unique...

  • 01 Jul 2026

    Yesterday we had the pleasure of granting two very special wishes for our residents Henry and Susannah and whata lovely day it turned out to be! ?? Our first wish...

  • 01 Jul 2026

    A huge thank you to our amazing Activities Team for putting on a fantastic ABBA-themed event this afternoon. Yourenergy, creativity, and talent truly made the afternoon unforgettable! Our residents here...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Harper Fields.

Meet the Team (8)

Hayley Wilkinson
Hayley WilkinsonJob Title:General ManagerJoined: 2020

Hello, I am an experienced nurse and have been working at Harper Fields for some time now as a clinical lead so I know the residents and team really well. I am thrilled to be General Manager, my mission is to support our residents in every way and constantly seek to improve their lives with quality care and their well-being needs also.

Maria Jacks
Maria JacksJob Title:Administrator
My name is Maria, I am the Home Administrator. I support Hayley the General Manager and all the team members.

My role is varied and busy which I enjoy. It’s great to meet our new residents and see them settle in at Harper Fields and get to know and support their families too.

Binish Rashid
Binish RashidJob Title:Staff Nurse
Hi,

I am Bini a Staff nurse here at Harper Fields, I am passionate about my job and love working here. I enjoy working with the elderly and delivering excellent person-centred care.

Sharaniya Thayanantham
Sharaniya ThayananthamJob Title:Reception/AdminJoined: 2022

My name is Sharaniya and I am the Receptionist and Admin Assistant I support our Home Administrator. I enjoy a mixture of duties, I like working in a busy environment and being part of a great team. I love meeting our residents and their families.

Malgorzata Bartoszek
Malgorzata BartoszekJob Title:Head House Keeper

Hi am the Head housekeeper at Harper Fields

Dee Thompson
Dee ThompsonJob Title:NurseJoined: 2020

I am a Registered General Nurse at Harper Fields. I have been qualified since 2015 and I am very passionate about my role. I have previously worked as a community nurse where I gained lots of skills and knowledge over the years. I have particularly enjoyed mentoring student nurses

Ramona Morar
Ramona MorarJob Title:NurseJoined: 2020

I have been qualified since 2012 as a General Nurse in Romania. I have worked with patients with brain injury, dementia and challenging behaviour. I love helping people. I am passionate about providing a high standard of care to the people that I look after

Busi Nkoma
Busi NkomaJob Title:NurseJoined: 2022

I am an RGN, I enjoy the support that I have received from the management ever since I started working at Harper fields. They are always there to listen to all my needs be they social or work-related, Harper Fields is like a second home to me. I love working with the elderly & ensuring they receive excellent care & are happy living in our home. I passed the nursing qualification OSCE first time, I am really proud of this achievement.

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