St James Court, Barnsley, South Yorkshire
St James Court, Barnsley, South Yorkshire
St James Court, Barnsley, South Yorkshire

St James Court is a fifty-eight capacity care home set up with a luxury daily lifestyle in mind and employing skilled and experienced individuals.

There is much for residents to enjoy within the home, which supports an active lifestyle and personal interests, without compromising on the quality of healthcare available.

Four lounges enable residents to socialise or enjoy flat screen TV, while bedrooms offer a choice of colour schemes and are en-suite.

Group: Crown Care

Person in charge: Sandra Parry (Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 50+.

Single Rooms: 58

Rooms with ensuite WC: 58

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on St James Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 St James Court has a Review Score of 7.7 (7.738)

The Review Score of 7.7 (maximum of 10) for St James Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for St James Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.652 for St James Court is calculated as follows: ( (114 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 164 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.086 Points relating to the number of positive Reviews for St James Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.6 Target = 0.086

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St James Court?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St James Court

  • Daughter of Resident/Service User
    5
  • Brother of Resident/Service User
    1
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

My aunt received excellent care in the two years she spent in this care home until her death aged 98 in September 2017. The staff always treated her with respect and made sure she was clean and comfortable. In particular, I would like to commend the senior carer who clearly had an emotional connection with my aunt and did everything in her power to ensure her death was as peaceful as possible and the night care who spent as much time as possible in my aunt's room on the night of her death to ensure that she did not spend her final hours alone.

How likely would you be to recommend St James Court? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I admitted my grandad to St James for end of life care after leaving the hospice.
When first admitted, Macmillan and the nurse on duty met with me to discuss my grandad's requirements and to ask what kind of involvement I would like in his care. The staff not only cared for my grandad but took great care of my family and I also.
The level of care received was of the highest standard, my grandad was treated like the gentleman he was right up until his last days.
I can't thank the staff enough xx

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall St James Court has a very pleasant atmosphere, but just needs a little tweaking in certain areas which reflects in the tick box answers below.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Amanda Bennett. RN, Peripatetic Manager for Crown Care at St James Court responded to this review on 05 Apr 2016:

Thank you for your review. Comments made are appreciated and we would like the opportunity to discuss the 'tweakings' with you in person so we can ensure our residents are receiving the highest standard of service at all times.

Since residing at St James Court for end of life care4 my mother was always treated with the utmost kindness care and respect. Her dignity was always of the utmost importance to the staff and they bought out her dry sense of humour. Their love and respect for my mum was always evident and I shall be forever grateful for the excellent care she received. Living some 200 miles from Bromley I always felt peace of mind when leaving mum in such kind and capable hands.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was the main carer for my cousin until she became resident at St James Court. I continued to visit twice every day at lunch break and early evening to late evening. My cousin was always treated with kindness care and respect. I got to know all staff from the manager to carers, nurses, cleaners and kitchen staff very well and became a very familiar face at the home. All the staff are 100% committed to the work they perform, always caring and friendly manner. They treated my cousin with warmth, humour and dignity and I am grateful for the care she received. I shall miss them all very much.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have given St James Court the high excellence score, because that is what I truly found with my experience. My husband was there for four weeks under rapid response. I visited daily for no less than four hours, sometimes all day.
Every aspect of the home was constant, from the caring to the cleaning. Well done St James Court, well done to the manager, you have a fantastic team.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Fantastic service levels. The manager and her team treat my father with dignity and respect. I would not hesitate in recommending St James to anyone who wants their elderly family member to enjoy their twilight years in a clean, friendly family atmosphere with security and full medical services. I am an only child so I appreciate more than others the support the team give me. Call and see the team who have become my family now.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I would like to compliment the staff at St James for the care and support they provide for my mum. I have noticed on my visits there that all residents are taken notice of and interacted with in such a natural and caring way. I have been in other care homes where residents are treated like things rather than people. They take time to talk, laugh, sing and care for people.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Generally happy with the care my mother-in-law received. Did have a couple of issues at end of life with a particular member of nursing staff. Care staff mostly attentive and professional. Few issues with cleaning. Food could have been a better quality and some care assistants need some training around feeding. Some care assistants were excellent and gave us confidence. Did not appreciate at all this questionnaire arriving with a sympathy card. Very insensitive indeed.

How likely would you be to recommend St James Court? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Excellent care and consideration to both my mother and myself and family.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Our mother was in St James Court for 9 months until she passed away in November.
The care she received was excellent and was treated with care, compassion and dignity, especially in the last few weeks of her life.
All staff from carers to cleaners are cheerful and friendly and nothing is too much trouble. We are pleased we chose St James Court and would highly recommend it to anyone.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother was taken to the home from hospital, because he was end of life care. I cannot thank the staff enough for the care and compassion they showed my brother. He was not the best patient but all that was due to his illness. He had M.S and a very bad case of it. The position he was in caused really bad bed sores and he had to be moved every two hours which the staff did when he would let them. If I ever get into the position that I had to go into a home it would certainly be St James that I would pick.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother is 37 years old suffering from multiple sclerosis, she stayed for seven weeks in respite care and was only 7 stone, after 2 weeks she was 8 stone and 9lbs and she is now 10 stone 2lbs. She looks great and this is a testament to the delicious meals and care she had at St James Court. The staff are exceptional, kind and dedicated doing a very hard job with humour and respect. Well done, thank you to you all.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was admitted on an emergency basis by rapid response. From arrival to leaving, his care was excellent. He was extremely ill and fragile on arrival and left to to try and be independent at home, a stronger and healthier person. If living in his own home fails, I would not hesitate in contacting this care home for their assistance.

How likely would you be to recommend St James Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Crown Care

Date: Monday 15 Feb 2016

more details

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Staff Profiles

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Care Home Idol 2016

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