St James Court

Tankersley Lane, Hoyland, Barnsley S74 0DJ
Review Us
9.9 73 Reviews
  • St James Court, Barnsley
St James Court is a fifty-eight capacity care home set up with a daily lifestyle in mind and employing skilled and experienced individuals.

There is much for residents to enjoy within the home, which supports an active lifestyle and personal interests, without compromising on the quality of healthcare available.

Four lounges enable residents to socialise or enjoy flat screen TV, while bedrooms offer a choice of colour schemes and are en-suite.

Care Provided by St James Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact St James Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St James Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Oliver (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)
9.9

St James Court has a Review Score of 9.9 (9.938) out of 10, based on 31 reviews in the last 2 years.
Over all time St James Court has 73 reviews.

Overall Experience
  • 63
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Date Published
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Reviewer Connection to St James Court
  • 36
  • 10
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Total of 73, showing 21-40
Review from A B (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Something I never wanted to do, was put my Mum in a nursing home. Things got worse with her mobility so we had to do something. We had heard about St James so she went in for respite first. After a couple of weeks, she booked to stop, and we could see why, the staff were brilliant with her, she had
company, made new friends - St James is a home-from-home place. Plenty of activities all staff and other relatives have a good rapport. The food is outstanding and the home is spotless. Keep up the good work.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your lovely words. It is our absolute pleasure to take care of your mum and as a family it's lovely to see you every day; we really appreciate all your help when it comes to joining in and supporting us, especially on Fridays at our coffee mornings. I can't express how proud I am of our care home and the staff. And like you mentioned it truly is a home from home. Thank you again.
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Review from Diane F (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to St James Court after she had a fall at home and was no longer safe to be there. It was such a difficult decision but I can honestly say from the moment we first went to now, I can't praise the staff enough. Their kindness and understanding have been outstanding and have helped
beyond words. The home is immaculate and the food looks lovely. Every effort is made to make it a home-from-home. Management is approachable and professional and they listen, nothing is too much trouble and the carers are absolute gems. I can't thank them enough.
Reply from Tracey Oliver, Home Manager at St James CourtAww Diane this review is amazing, thank you so much for your kind words. I can't express how lovely it is for us all to receive such a positive review. I can generally say hand on heart all the staff here at St James Court love what they do and care deeply for all our residents. Thank you once again.
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Review from Jane B (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really helpful! Made a difficult decision easier. All staff smiling. The manager and assistant manager are fantastic. Nothing too much. Would recommend to anyone.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your lovely review. You are such a lovely family and we understand how hard the decision was for you all to make as a family in regards to your relative, but as you can see she has settled in lovely and we are always here if need us.
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Review from R H (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having looked around several care homes for my mum, I knew this was the one. I was greeted warmly and openly by all the management and felt a very positive and caring vibe as I was shown around. I haven't been disappointed! My mum is respected and considered at all times with care and dignity. The staff
make this place, they go above and beyond to make Mum feel at home as well as with her visitors. There is an air of warmth, empathy and support which I value and appreciate. Thank you, St James Court.
Reply from Tracey Oliver, Home Manager at St James CourtWe were so happy you chose St James as a home for your mum to reside in, your positivity and lovely words from the onset make us realise why we do the job we do. We're always here to help and your mum has become part of our family. Thank you again for the lovely review.
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Review from Debbie B (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in respite care for the last seven weeks at St James Court. Her stay there has been brilliant. She absolutely loves it and cannot express enough how great all the staff there are. She is looked after very well and the difference in her health and appearance is amazing. The management and
staff are second to none and the place is immaculate and is a real pleasure to visit. Thank you everyone!
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your lovely review. This means so much to us all. We enjoy seeing the positive impact we make on our residents on a daily basis. it is amazing you see the difference we are making with your mum. I'm just so glad that we can give you peace of mind as a family, as safety is our priority and, of course, our resident's well-being. Once again, thank you so much.
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Review from Julie M (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eleven months ago, we, as a family, were told to be prepared for the worst as our 94-year-old mum might not make it through the night. Now look at her!! She looks younger than she did five years ago, and her health has completely changed. This is all down to the wonderful team at St James’. It was the
most difficult decision I have ever had to make regarding my mum going into a care home, but I have no regrets or reservations. All the staff here, from the manager to the cleaners, are heroes. Friendly yet professional, caring in a genuine way, have pride in what they do and very approachable. There are no problems here because should you bring anything to their attention, it is dealt with. We sleep very easy at night knowing Mum is kept clean, warm, well fed and, just as importantly, treated as an individual, enabling her to make her own decisions when appropriate. We wouldn’t want her anywhere else.
Reply from Denise Stephenson, Managing Director at St James CourtThank you, Julie, for your lovely, heartfelt feedback about your experience with our St James Court. I don't think there can be any better words chosen to praise the staff and the home than you have chosen in your feedback. On behalf of all our staff at St James and on behalf of our head office team, I wish to sincerely thank you for telling us how happy you and your Mum are with the care, accommodation and service at St James Court.
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Review from Belinda H (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is excellent. All the staff are very friendly and caring. Always have the highest standard of making sure all are showered and clean. I have absolutely no issues at all. I know my mum is well cared for, and that gives us all peace of mind. There are always activities that the residents
take part in. I can not express enough how brilliant St James Court is, and I would most definitely highly recommend it for anyone's loved ones.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your lovely review. This means so much to us all. We strive to provide the best care we can, and it shows that we must be doing something right with the reviews we receive.
I'm just so glad that we can give you peace of mind as a family, as safety is our priority and, of course, our resident's well-being.
Once again, thank you so much.
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Review from Rachel L (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
St James Court is a wonderful care home. They go above and beyond for my mum. My mum came into St James Court three years ago with dementia, and all the staff are very kind, helpful and caring.
I wouldn’t ever want to move my mum as she is very happy and settled.
Reply from Denise Stephenson, Managing Director at St James CourtThank you so very much, Rachel, for your kind review and lovely compliments for the care you and your Mum have experienced at St James Court during the past three years. It really gives all our amazing staff a real boost to know that they are so much appreciated by our families.
Kindest regards.
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Review from Lee D (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at St James Court for over 12 months now following his dementia diagnosis. I can’t speak highly enough of the care he is receiving under difficult circumstances and complex care when he first arrived.
We had experienced a few other care homes, but nothing really compared
to St James. The care staff are outstanding, always working super hard to give the best care possible. He has settled really well, which is always a good sign.
We have always been made welcome when visiting and always had positive experiences with all the staff who work tirelessly to provide a great experience.
Keep up the good work.
Reply from Denise Stephenson, Managing Director at St James CourtI wish to thank you for your kind review and feedback for St James Court, Lee. All the staff work so hard and genuinely love their residents, and that shows in the experience you have kindly described.
Kindest regards.
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Review from Kim B (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is currently a permanent resident at St James and has been since August 2023. She had a 2 week respite stay in July 2023 after having looked at 3 other care homes which were not a patch on St James.
From walking through the door the place is airy, bright and clean. Mum's room is bright and spotlessly
cleaned and her laundry is done and returned on a daily basis. The food is of a high quality and standard with a choice at each sitting which she can have in her room or dining room. The lounges are decorated beautifully and there are activities or entertainment for the residents every day of the week (Mum has her hair done weekly by the visiting hairdresser). The carers who look after my mum are diamonds - I can never thank them enough for the way they take care of her each day - no matter which shift is on they are equally compassionate, friendly, funny and respectful towards her. All of the team at St James are to be commended for the work they do, in every department.
Reply from Tracey Oliver, Home Manager at St James CourtI would like to say thank you for your lovely review, your comments are valued and I can honestly say our staff here at St James are second to none and nothing is too much trouble. Once again thank you.
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Review from Elayne S (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents came to St James Court in May 2023. St James Court was recommended to us, and they were able to accommodate Mum and Dad in adjoining rooms. Unfortunately, respite care quite quickly turned into long-term care as my mum’s needs increased and my dad’s health began to deteriorate. Sadly, he
passed away just seven weeks after arriving at St James Court.
The care and compassion shown in the seven weeks leading up to the death of my dad was first-class. This high level of care continued afterwards for my mum, who was dealing with grief after losing her husband of 66 years, her own health conditions and coming to terms with being in a strange environment.
Nothing is too much trouble, from preparing simple meals on request to accompanied visits to the dentist. All staff, without exception, are wonderfully caring. Management always reacts positively to requests, for example, to seek solutions to keep Mum safe as she tries to do things for herself and puts herself at risk of falling.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for these kind words. It was a pleasure and a delight to look after both your mum and dad, especially in the hard times of losing your dad. They will always hold a special place in all our hearts. All of you as a family will always be remembered for the kindness and dedication yourselves showed ourselves here at St James Court. We wish you all the best, and we are always here for you all if need anything at all.
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Review from Dean M (Grandson of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
St James carefully cared for my late grandfather through to the very end. As I and my family live over 200 miles away in South Wales, it wasn’t the easiest trip getting to see my grandfather, but on every occasion not only did they display the the upmost care and kindness to my grandfather, but also
myself and my family. Going beyond anything they needed to, they provided hot meals to us with no expectation of payment or reimbursement. This small act of kindness made a tremendous difference to our family during this period of grief.
I cannot express my gratitude to all the staff, including front of house, for being front line in terms of delivering care, but also to all the staff that you don’t see who support your family’s loved ones during their time there. Before I go, from the bottom of my heart I would again like to thank all the staff that supported my grandfather and my family, thank you.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your kind words. The staff here go above and beyond, as you are aware. It was our pleasure to care for your grandad and to get to know you all as a family, he was truly a gentleman and all staff grew very fond of him. I will of course ensure your review and kind words are shared amongst all the staff. Once again, thank you.
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Review from Jennifer P (Daughter of Resident) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went to St James Care Home, after always saying never to put him in a care home ('dreadful places'). What a turnaround, from day one he was treated like royalty. The staff were fantastic, from care staff to cleaners and kitchen staff. They were so kind and attentive, not only to Dad but me
too, always checking I was coping with the situation (Dad was here for end of life care). The last five weeks were the best he had over the last nine months or so. He adored the home and more so the staff, which in turn made my final days with Dad a lot less stressful. I can’t thank you all enough and, in time, if I have to go in a home, I’ve told my sons this is the place for me.
Reply from Tracey Oliver, Home Manager at St James CourtThank you so much for your lovely, kind words and for taking the time to post this review. It is great to hear such positive comments and know that we are doing a great job. I can honestly say, hand on heart, that the staff here at St James Court are a pleasure to work alongside, your dad was certainly loved by us all. Such a kind-hearted gentleman. I will be sure to pass these comments on to all the team.
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Review from Deborah G (Daughter of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at St James for a few weeks now, and I can’t speak highly enough of the care she has received. The entire staff, from the manager to the cleaners and cooks, are outstanding. The care, compassion and dignity shown to the residents are exemplary and humbling, and you couldn’t wish
for more. I visit most days, and it is such a happy place, and nothing is too much trouble, and they care for us as well as Mum. An amazing place, full of people doing an amazing job.
Reply from Naomi Roberts, Home Manager at St James CourtThank you so much for your lovely, kind words and for taking the time to post this review. It is great to hear such positive comments and know that we are doing a great job. I will be sure to pass these comments on to the team.
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Review from Toni J (Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At first, I was very worried about having to go into residential care, but I definitely did not need to worry. The staff are wonderful, caring and compassionate. Nothing was too much trouble. My only concern was the food, but that was rectified straight away. The management was fantastic, and I was
told if I need anything, I just had to ask. Having my hair washed in a shower was fantastic, and I'd been having bed baths for two years. 5-stars.
Reply from Naomi Roberts, Home Manager at St James CourtThank you so much for this fantastic review. It was a pleasure having you stay with us at St James Court. We will be sure to pass on your comments to the whole team, as you are aware they were all very fond of you and thoroughly enjoyed supporting you throughout your stay.
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Review from Kym B (Daughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I simply cannot thank the staff of St James enough for taking care of Dad. Resident now for 4-years, despite some health issues, he is one very happy gentleman often referring to St James as "being on a cruise ship!". The excellent meals, smiles, chat and regular entertainment definitely reflect this
comment! Living away as I do, the relief of knowing he is in safe hands during the week and happy cannot be thanked enough.
Reply from Tracey Oliver, Home Manager at St James CourtThank you for taking the time to post this review; it really does mean so much to our staff and is very much appreciated. Your Dad is an integral part of St James Court and is much loved by everyone here, as are all those who spend time with us. We are glad we can provide you with peace of mind and that your Dad continues to be happy with us.
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Review from Karen B (Daughter of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in for a week's respite whilst we were away. Her care requirements were discussed with us extensively prior to her stay. This put us at ease and assured us she would have the best care during her stay. Staff were helpful and informative when we phoned to see how my mum was getting on and
reassured us she was happy and being well cared for. She enjoyed her stay especially the activities organised for residents. We would have no hesitation in letting her stay again.
Reply from Tracey Oliver, Home Manager at St James CourtWe would like to firstly thank you for taking the time to write this review for us. It is our mission to provide a safe and comfortable environment for both respite and permanent clients, and we are pleased to hear your mum had a good experience with us. All our staff work hard to provide the best quality care and our activities team pride themselves on delivering stimulating and meaningful events. Great to hear you had such a positive experience with us. Thank you again for this lovely review.
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Review from Paul B (Son of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't normally write reviews, but feel compelled to do so.
My mother spent a few weeks at St James Court rehabilitating because of a fall at home, resulting in her breaking her arm and then spending a couple of weeks in hospital. 98-years-old, and it was her first pot, and hopefully, she won't be
doing it again. The time she spent at St James Court - she was like a new woman.
Always smiling and praising the staff, the place is spotless.
As a family, we were anxious that she was going into a care home. Since my father died 30-years ago, she had always been independent. We need not have worried. The facilities at St James Court are superb. The staff couldn't do enough for her while she was there and very caring. My mother even had her hair done several times. This meant alot to us as a family, as we knew from the day we visited that she would be in good hands, and we were right. When she was finally able to go home, she had even put weight on.
Thank you to all at St James Court.
Reply from Tracey Oliver, Home Manager at St James CourtFirstly, can we say thank you so much for this heartwarming review and that having your mother with us was an absolute delight. These reviews will help families seeking care for their loved ones to make informed decisions about selecting suitable care providers. St James prides itself on providing a comprehensive package of care not only meeting physical and medical needs but also focussing on the individuals well being and lifestyle interests. We really do appreciate the time taken to write this review, and it will be passed on to the team, who will take great pride in knowing your mum had such a good experience with us.
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Review from Janet G (Sister of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have gone out of their way to make sure my brother settled in, and we were all amazed at how well he integrated into the home. He enjoys the activities and loves the food. It has been such a relief for me and my sister. We feel like we can visit him now and can sit to have a conversation with
him, instead of spending time cleaning and chasing around to sort things.
Reply from Clare Erskine, Home Manager at St James CourtWe would like to thank you very much for spending the time to write this lovely review for us. We are so pleased that your family member has settled well within our home and is enjoying the many varied activities that take place. Your brother does indeed enjoy joining in with the social events, he is a lovely gentleman, and it is our pleasure to support him at St James Court. I will make sure I share your lovely review with the staff team. Thank you once again; your review is very much appreciated.
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Review from Richard A (Resident) published on 12 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely and clean. Staff frienly, helpful and caring.
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for St James Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for St James Court is calculated as follows: ( (348 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 370 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St James Court is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (2)

Tracey

Tracey Oliver

Job Title: Care Home manager Joined: 2019

Tracey has been a dedicated Home Manager at St James Court Care Home since 2023. Tracey has worked at St James Court since 2019 in various roles. Tracey has a passion for ensuring quality care and a nurturing environment. She oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.


Tracey's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach have consistently contributed to the well-being and happiness of everyone in the care home.

Kelly

Kelly Dawes

Job Title: Deputy Manger Joined: 2015

Kelly is the Deputy Manager at St James Court Care Home. She has worked at St James Court Care Home since 2015 and became the Deputy Manager in 2023. Kelly's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team. Kelly's constant focus is on promoting residents' well-being and happiness. Kelly is very supportive of the staffing team and goes above and beyond to lead them to maintain high standards within the home.

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