






St James Court is a fifty-eight capacity care home set up with a daily lifestyle in mind and employing skilled and experienced individuals.
There is much for residents to enjoy within the home, which supports an active lifestyle and personal interests, without compromising on the quality of healthcare available.
Four lounges enable residents to socialise or enjoy flat screen TV, while bedrooms offer a choice of colour schemes and are en-suite.
Care Provided by St James Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact St James Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Tracey Oliver(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
St James Court Care Home Reviews (86)
St James Court Care Home has a Review Score of 10 (9.964) out of 10, based on 35 reviews in the last 2 years.
Over all time St James Court Care Home has 86 reviews.
My wifes care is excellent while on a short stay. I think my wife carers and support from the management are excellent.
Thankyou so much for your lovely review. Can i just say yourself and your wife are a breath of fresh air and its a pleasure taking care of your wife.i also agree that all the staff that work here at St James Court go above and beyond and I'm so happy to say I'm part of an amazing team.Once again thankyou again.
I do say to people who ask how my mother is that its like a luxury London hotel. I would 100% recommend this place.
Thank you from the bottom of my heart to all involved.
Thankyou so much for your lovely review, i am so happy that that you reached out to us, and i 100% agree what you wrote in regards to the dedication and care off all the staff. this place wouldn't run like it does without the amazing staff and continued love and support and this goes for all our...
The manager and all staff go above and beyond to make sure mum is well cared for.nothing is too much trouble for them.it is reassuring to know that when we have to leave mum we are in no doubt she is getting the best care possible.staff make us as a family feel very welcome and would like to thank each and every one of you at St James's for looking after mum.you are all a credit to the care profession.
Thankyou so much for your lovely kind words. you haven't only voiced your amazing views to us through this review but also when you visit. Were so glad we can give you all peace of mind as a family. I will be sure to pass this on to all the staff, as they 100% deserve the recognition for all their hard work.
Making the decision to put mum in a home was a difficult one but was made easier by the team of staff at St James. They have gone the extra mile to make mum feel settled and happy in her new home and always have time to chat with me and my sister to reassure us as well. St James Court is a bright, vibrant and happy place.
We cant thankyou enough for your kind words. I cant praise the staff enough for all their hard work it generally is such a lovely place to work. I think it helps that we have such great fun not only with our residents but all relatives and visitors who come to visit. i can say hand on heart that...
This was the 1st time my mother has been in respite and I have to admit my nerves were in bits leaving her, I retired from the NHS to look after my parents but sadly dad passed away in May, the care Mum received was outstanding the staff involved Mum with activities which she loved.
Thankyou for your kind words. We are so glad we were able to put your nerves at ease. We understand it can be a stressful time choosing a care home for a loved one, but i am in no doubt the staff here at St James Court are an amazing team and go above and beyond on a daily basis. Once again thankyou for your lovely review.
My mother has settled in quickly and all efforts have been made to make her feel happy, comfortable and safe. The staff are friendly and patient. There are activities ranging from armchair exercise, and balloon tennis to having mothers and toddlers visit. It is a great relief knowing she is being well looked after.
Thank you for such a lovely review, I'm so glad we give you comfort in knowing that your mum is safe. Once again thank you so much for your kind words. I will of course let all staff know how valued they are.
My sister is very well looked after by all the staff. They are all excellent at keeping us informed about my sisters health issues. The home is a really well place. The residents appear to be kept entertained with acts etc. It is very well kept and the standards or cleanliness are first class.
Thankyou so much for your lovely review. Its makes a big difference when we know all our hard work doesn't go unnoticed. All the staff hand on heart absolutely love their jobs and i think that shows on a day to day basis. Once thank you again and i will be sure to pass this on to all the staff.
My Mum has been at St James Court for fourteen months. It was a heartbreaking decision but Mum has settled in really well thanks to all members of staff. Any problems have been sorted efficiently and promptly, the staff are polite, caring and have a great sense of humour and are easy to get along with. All areas of the building are spotlessly clean, there is a good varied menu and Mum enjoys her food. I would highly recommend St James's.
Such a lovely review. I'm so proud of the team we have here at St James Court and as always go above and beyond and are always happy in their jobs as you probably see on your visits, always laughing and singing with the residents, it helps that we have such fun-loving service users who also love to join in the banter as I say. Thank you once again for your kind words.
My mum has resided at St James Court from the beginning and I have every confidence in the staff team who work really hard on a daily basis making sure my mum is comfortable and happy. When visiting the home everyone makes a effort to say good morning and have always a good listening ear when dealing with issues or concerns. The home is always clean and safe for other residents to move around safely. The home is always busy with visits from children from the local nursery or doing arts and crafts encouraging the residents to participate. I am so reassured my mum is getting the care she needs and would like to thank everyone at St James, you are a credit to the company and appreciate everything you all do. I would definitely recommend saint James court. Keep up the good work
I would like to say thank you for your lovely review, your comments are valued and I can honestly say our staff here at St James are second to none and nothing is too much trouble, we pride ourselves on the fact that we can offer a safe and secure home for your loved one. Once again thank you so...
I am a volunteer at St James Court and I love the time I can spend in the home with the residents and staff. My Mum was in the home for 5 years and since she passed away I still feel her presence here. We had some tears during the time she was here but lots of laughs too. I don't think our family would have coped at home looking after Mum. We could go and visit her any time and always came away with a smile on our faces (probably something she said, once she said me and my brother looked like each other and we could possibly be brother and sister) and we always knew she was well looked after and safe. My Mum was my best friend and it was the hardest thing to do to put her in a home, but we soon realised that is was the best thing, so that we got quality time with her. Thank you St James for not only looking after my Mum but also for looking me.
I'm so glad you continue to visit us on a regular basis your mum was a big part of the St James Court family as well as yourself and she will never be forgotten. You've always continued to support all our residents and the home and for that we thank you, and to us, you are a huge benefit and...
Come every week and made welcome by staff. We sit in nice surroundings, we are nice and warm and it's clean. Any problems we have they sort them out.
Thank you so much. Not only have you written this lovely review for us, you tell us on your visits and I couldn't be any prouder of all the staff. Once again thank you for your lovely words.
I have no idea how I would have managed when I had to put my wife into the home permanently.
The same goes for all the staff who are very caring.
This review was so lovely to walk into work to this morning. Can I just say the compliments we receive not only from yourself but from the rest of the family are a delight to hear. We know ourselves how far your loved one as come and thriving everyday. It was our pleasure to help you through the...
As a family, we are happy in the knowledge that Mum is safe and in good hands.
Thank you so much for your kinds words, we all generally love your mum and the joy she brings us when we have entertainers in the home is amazing, she definitely knows how to party. She is overall a beautiful person inside and out and can I just say what a lovely, kind family you all are and have nothing but praise for us all. Thank you again.
Something I never wanted to do, was put my Mum in a nursing home. Things got worse with her mobility so we had to do something. We had heard about St James so she went in for respite first. After a couple of weeks, she booked to stop, and we could see why, the staff were brilliant with her, she had company, made new friends - St James is a home-from-home place. Plenty of activities all staff and other relatives have a good rapport. The food is outstanding and the home is spotless. Keep up the good work.
Thank you so much for your lovely words. It is our absolute pleasure to take care of your mum and as a family it's lovely to see you every day; we really appreciate all your help when it comes to joining in and supporting us, especially on Fridays at our coffee mornings. I can't express how proud I...
My mum was admitted to St James Court after she had a fall at home and was no longer safe to be there. It was such a difficult decision but I can honestly say from the moment we first went to now, I can't praise the staff enough. Their kindness and understanding have been outstanding and have helped beyond words. The home is immaculate and the food looks lovely. Every effort is made to make it a home-from-home. Management is approachable and professional and they listen, nothing is too much trouble and the carers are absolute gems. I can't thank them enough.
Aww Diane this review is amazing, thank you so much for your kind words. I can't express how lovely it is for us all to receive such a positive review. I can generally say hand on heart all the staff here at St James Court love what they do and care deeply for all our residents. Thank you once again.
Really helpful! Made a difficult decision easier. All staff smiling. The manager and assistant manager are fantastic. Nothing too much. Would recommend to anyone.
Thank you so much for your lovely review. You are such a lovely family and we understand how hard the decision was for you all to make as a family in regards to your relative, but as you can see she has settled in lovely and we are always here if need us.
Having looked around several care homes for my mum, I knew this was the one. I was greeted warmly and openly by all the management and felt a very positive and caring vibe as I was shown around. I haven't been disappointed! My mum is respected and considered at all times with care and dignity. The staff make this place, they go above and beyond to make Mum feel at home as well as with her visitors. There is an air of warmth, empathy and support which I value and appreciate. Thank you, St James Court.
We were so happy you chose St James as a home for your mum to reside in, your positivity and lovely words from the onset make us realise why we do the job we do. We're always here to help and your mum has become part of our family. Thank you again for the lovely review.
Mum has been in respite care for the last seven weeks at St James Court. Her stay there has been brilliant. She absolutely loves it and cannot express enough how great all the staff there are. She is looked after very well and the difference in her health and appearance is amazing. The management and staff are second to none and the place is immaculate and is a real pleasure to visit. Thank you everyone!
Thank you so much for your lovely review. This means so much to us all. We enjoy seeing the positive impact we make on our residents on a daily basis. it is amazing you see the difference we are making with your mum. I'm just so glad that we can give you peace of mind as a family, as safety is our priority and, of course, our resident's well-being. Once again, thank you so much.
Eleven months ago, we, as a family, were told to be prepared for the worst as our 94-year-old mum might not make it through the night. Now look at her!! She looks younger than she did five years ago, and her health has completely changed. This is all down to the wonderful team at St James’. It was the most difficult decision I have ever had to make regarding my mum going into a care home, but I have no regrets or reservations. All the staff here, from the manager to the cleaners, are heroes. Friendly yet professional, caring in a genuine way, have pride in what they do and very approachable. There are no problems here because should you bring anything to their attention, it is dealt with. We sleep very easy at night knowing Mum is kept clean, warm, well fed and, just as importantly, treated as an individual, enabling her to make her own decisions when appropriate. We wouldn’t want her anywhere else.
Thank you, Julie, for your lovely, heartfelt feedback about your experience with our St James Court. I don't think there can be any better words chosen to praise the staff and the home than you have chosen in your feedback. On behalf of all our staff at St James and on behalf of our head office...
This care home is excellent. All the staff are very friendly and caring. Always have the highest standard of making sure all are showered and clean. I have absolutely no issues at all. I know my mum is well cared for, and that gives us all peace of mind. There are always activities that the residents take part in. I can not express enough how brilliant St James Court is, and I would most definitely highly recommend it for anyone's loved ones.
I'm just so glad that we can give you peace of mind as a family, as safety is our priority and, of course, our resident's well-being.
Once again, thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St James Court Care Home.
There are no upcoming events for St James Court Care Home.
Awards / Recognitions (6)
- 31 Jan 2024Recipient: St James Court Care Home
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
Accreditations
There are no accreditations posted yet for St James Court Care Home.
Meet the Team (2)

Tracey has been a dedicated Home Manager at St James Court Care Home since 2023. Tracey has worked at St James Court since 2019 in various roles. Tracey has a passion for ensuring quality care and a nurturing environment. She oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.
Tracey's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach have consistently contributed to the well-being and happiness of everyone in the care home.

Kelly is the Deputy Manager at St James Court Care Home. She has worked at St James Court Care Home since 2015 and became the Deputy Manager in 2023. Kelly's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team. Kelly's constant focus is on promoting residents' well-being and happiness. Kelly is very supportive of the staffing team and goes above and beyond to lead them to maintain high standards within the home.
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