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There is much for residents to enjoy within the home, which supports an active lifestyle and personal interests, without compromising on the quality of healthcare available.
Four lounges enable residents to socialise or enjoy flat screen TV, while bedrooms offer a choice of colour schemes and are en-suite.
Care Provided by St James Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact St James Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Tracey Oliver(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (58)
St James Court Care Home Reviews (86)
St James Court Care Home has a Review Score of 10 (9.964) out of 10, based on 35 reviews in the last 2 years.
Over all time St James Court Care Home has 86 reviews.
I wouldn’t ever want to move my mum as she is very happy and settled.
Kindest regards.
We had experienced a few other care homes, but nothing really compared to St James. The care staff are outstanding, always working super hard to give the best care possible. He has settled really well, which is always a good sign.
We have always been made welcome when visiting and always had positive experiences with all the staff who work tirelessly to provide a great experience.
Keep up the good work.
Kindest regards.
From walking through the door the place is airy, bright and clean. Mum's room is bright and spotlessly cleaned and her laundry is done and returned on a daily basis. The food is of a high quality and standard with a choice at each sitting which she can have in her room or dining room. The lounges are decorated beautifully and there are activities or entertainment for the residents every day of the week (Mum has her hair done weekly by the visiting hairdresser). The carers who look after my mum are diamonds - I can never thank them enough for the way they take care of her each day - no matter which shift is on they are equally compassionate, friendly, funny and respectful towards her. All of the team at St James are to be commended for the work they do, in every department.
I would like to say thank you for your lovely review, your comments are valued and I can honestly say our staff here at St James are second to none and nothing is too much trouble. Once again thank you.
The care and compassion shown in the seven weeks leading up to the death of my dad was first-class. This high level of care continued afterwards for my mum, who was dealing with grief after losing her husband of 66 years, her own health conditions and coming to terms with being in a strange environment.
Nothing is too much trouble, from preparing simple meals on request to accompanied visits to the dentist. All staff, without exception, are wonderfully caring. Management always reacts positively to requests, for example, to seek solutions to keep Mum safe as she tries to do things for herself and puts herself at risk of falling.
Thank you so much for these kind words. It was a pleasure and a delight to look after both your mum and dad, especially in the hard times of losing your dad. They will always hold a special place in all our hearts. All of you as a family will always be remembered for the kindness and dedication...
I cannot express my gratitude to all the staff, including front of house, for being front line in terms of delivering care, but also to all the staff that you don’t see who support your family’s loved ones during their time there. Before I go, from the bottom of my heart I would again like to thank all the staff that supported my grandfather and my family, thank you.
Thank you so much for your kind words. The staff here go above and beyond, as you are aware. It was our pleasure to care for your grandad and to get to know you all as a family, he was truly a gentleman and all staff grew very fond of him. I will of course ensure your review and kind words are shared amongst all the staff. Once again, thank you.
My father went to St James Care Home, after always saying never to put him in a care home ('dreadful places'). What a turnaround, from day one he was treated like royalty. The staff were fantastic, from care staff to cleaners and kitchen staff. They were so kind and attentive, not only to Dad but me too, always checking I was coping with the situation (Dad was here for end of life care). The last five weeks were the best he had over the last nine months or so. He adored the home and more so the staff, which in turn made my final days with Dad a lot less stressful. I can’t thank you all enough and, in time, if I have to go in a home, I’ve told my sons this is the place for me.
Thank you so much for your lovely, kind words and for taking the time to post this review. It is great to hear such positive comments and know that we are doing a great job. I can honestly say, hand on heart, that the staff here at St James Court are a pleasure to work alongside, your dad was...
Mum has been a resident at St James for a few weeks now, and I can’t speak highly enough of the care she has received. The entire staff, from the manager to the cleaners and cooks, are outstanding. The care, compassion and dignity shown to the residents are exemplary and humbling, and you couldn’t wish for more. I visit most days, and it is such a happy place, and nothing is too much trouble, and they care for us as well as Mum. An amazing place, full of people doing an amazing job.
Thank you so much for your lovely, kind words and for taking the time to post this review. It is great to hear such positive comments and know that we are doing a great job. I will be sure to pass these comments on to the team.
At first, I was very worried about having to go into residential care, but I definitely did not need to worry. The staff are wonderful, caring and compassionate. Nothing was too much trouble. My only concern was the food, but that was rectified straight away. The management was fantastic, and I was told if I need anything, I just had to ask. Having my hair washed in a shower was fantastic, and I'd been having bed baths for two years. 5-stars.
Thank you so much for this fantastic review. It was a pleasure having you stay with us at St James Court. We will be sure to pass on your comments to the whole team, as you are aware they were all very fond of you and thoroughly enjoyed supporting you throughout your stay.
I simply cannot thank the staff of St James enough for taking care of Dad. Resident now for 4-years, despite some health issues, he is one very happy gentleman often referring to St James as "being on a cruise ship!". The excellent meals, smiles, chat and regular entertainment definitely reflect this comment! Living away as I do, the relief of knowing he is in safe hands during the week and happy cannot be thanked enough.
Thank you for taking the time to post this review; it really does mean so much to our staff and is very much appreciated. Your Dad is an integral part of St James Court and is much loved by everyone here, as are all those who spend time with us. We are glad we can provide you with peace of mind and that your Dad continues to be happy with us.
My mum was in for a week's respite whilst we were away. Her care requirements were discussed with us extensively prior to her stay. This put us at ease and assured us she would have the best care during her stay. Staff were helpful and informative when we phoned to see how my mum was getting on and reassured us she was happy and being well cared for. She enjoyed her stay especially the activities organised for residents. We would have no hesitation in letting her stay again.
We would like to firstly thank you for taking the time to write this review for us. It is our mission to provide a safe and comfortable environment for both respite and permanent clients, and we are pleased to hear your mum had a good experience with us. All our staff work hard to provide the best...
My mother spent a few weeks at St James Court rehabilitating because of a fall at home, resulting in her breaking her arm and then spending a couple of weeks in hospital. 98-years-old, and it was her first pot, and hopefully, she won't be doing it again. The time she spent at St James Court - she was like a new woman.
Always smiling and praising the staff, the place is spotless.
As a family, we were anxious that she was going into a care home. Since my father died 30-years ago, she had always been independent. We need not have worried. The facilities at St James Court are superb. The staff couldn't do enough for her while she was there and very caring. My mother even had her hair done several times. This meant alot to us as a family, as we knew from the day we visited that she would be in good hands, and we were right. When she was finally able to go home, she had even put weight on.
Thank you to all at St James Court.
Firstly, can we say thank you so much for this heartwarming review and that having your mother with us was an absolute delight. These reviews will help families seeking care for their loved ones to make informed decisions about selecting suitable care providers. St James prides itself on providing...
The staff have gone out of their way to make sure my brother settled in, and we were all amazed at how well he integrated into the home. He enjoys the activities and loves the food. It has been such a relief for me and my sister. We feel like we can visit him now and can sit to have a conversation with him, instead of spending time cleaning and chasing around to sort things.
We would like to thank you very much for spending the time to write this lovely review for us. We are so pleased that your family member has settled well within our home and is enjoying the many varied activities that take place. Your brother does indeed enjoy joining in with the social events, he...
Lovely and clean. Staff frienly, helpful and caring.
Staff, on the whole, are wonderful with him and us - they know him as an individual and really do care for and about him. They have helped us to make his room more personable, however, at times, it is very 'busy' and untidy, and more attention could be given to daily tidying.
Meals I am told on the whole are good, (although there was a recent period of poor quality meals), it is perhaps just a need to encourage more socialising that is needed as days can be very long where visits are limited.
Your father is encouraged to join in activities within the home, although he does enjoy being in his room...
As a manager of a care facility going through the same Covid issues at St James, I can appreciate the hard work and dedication this staff team show to my dad and all the other residents. We chose this home on the reviews from families and the CQC rating, and as a family, we feel we chose right.
No child wants to put their parent in a care home, but when there is no other option, thank God for places like St James. The staff are dedicated and friendly with person-centred ethics.
Thank you for taking the time out of your busy day to write such a lovely review of our care home. We are proud of having such a dedicated, friendly team of staff here at St James Court.
We have been very pleased and satisfied with the care given during the last three years. The home is modern, and the building is well looked after. The cleanliness of the room could have been better, at times very dirty! There is a good team of staff. We have seen two managers within this time, and they have always left because they were not provided what was promised when they start. The end of life care was excellent, thank you.
We are...
I can say no more than the care and attention I received during my stay was second to none. The food was excellent, the rooms very clean. I am only staying here to recover from a hip operation, but if I ever have to go into a care home, St James Court would certainly be my first choice.
Thank you for such a lovely review; we are so pleased you enjoyed your convalescence with us.
I was treated brilliantly by everyone. I was made to feel at ease and nothing was too much trouble. Whatever they get paid, it should be doubled. Couldn't wish for better care.
The team at St James took excellent care of mum, from the moment she was welcomed in she became part of the family. Sadly, Mum has passed away under the most difficult of times, but this was managed with compassion, and we were allowed to spend precious time with her whilst keeping everyone else safe. Mums comfort and care were always at the forefront and every call we were kept informed, and when possible able to speak to her, which made a huge difference. As a family, we are so grateful that we chose St James as it gave us peace of mind knowing who she was with and was so cared for. We will be forever thankful, and on Mums last day, the team made the most awful day that little bit easier and so dignified. Thank you.
The staff are second to none, absolutely nothing was too much trouble, even during Covid-19 when staffing levels were very difficult, they arranged to be with Mum when we called so they could answer her phone and we could say hello.
I have nothing but praise for every single member of staff and so grateful that mum's last months were spent in such a lovely, caring and friendly place.
A massive thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St James Court Care Home.
There are no upcoming events for St James Court Care Home.
Awards / Recognitions (6)
- 31 Jan 2024Recipient: St James Court Care Home
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
Accreditations
There are no accreditations posted yet for St James Court Care Home.
Meet the Team (2)

Tracey has been a dedicated Home Manager at St James Court Care Home since 2023. Tracey has worked at St James Court since 2019 in various roles. Tracey has a passion for ensuring quality care and a nurturing environment. She oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.
Tracey's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach have consistently contributed to the well-being and happiness of everyone in the care home.

Kelly is the Deputy Manager at St James Court Care Home. She has worked at St James Court Care Home since 2015 and became the Deputy Manager in 2023. Kelly's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team. Kelly's constant focus is on promoting residents' well-being and happiness. Kelly is very supportive of the staffing team and goes above and beyond to lead them to maintain high standards within the home.
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