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Bartley Green Lodge Residential Care Home

137 Field Lane, Bartley Green, Birmingham, West Midlands B32 4ER
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As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)
Bartley Green Lodge Residential Care Home, Birmingham
Bartley Green Lodge Residential Care Home, Birmingham
All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)
Bartley Green Lodge Residential Care Home, Birmingham

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.

They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...  

Care Provided by Bartley Green Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,237From £1,237

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Thompson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (47)

Bartley Green Lodge Residential Care Home Reviews (131)

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9.8

Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years. Over all time Bartley Green Lodge Residential Care Home has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Steve D (Resident / Service User) published on 16 November 2023 Submitted via Website
Overall Experience

I enjoy living here at Bartley Green Lodge Residential Care Home, I look after a dog called Beryl who we dogsit. The staff support me with online shopping and access to the community with pub lunches. The bar in the home is a win and I always seem to win the bingo prizes! I enjoy the food and can request meals if I don't like the option. Staff are kind and helpful, we have a laugh.

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Review from Stephen D (Son-in-law of Resident) published on 20 October 2023 Submitted via Website
Overall Experience
Great staff and a really clean and tidy home.
I always have great communication, and they are happy to help with any questions or queries that I’ve had.

I would recommend this home to anybody who has a friend or relative who would benefit from their services.

Reply from Kate Yates, Communications and Content Specialist at Bartley Green Lodge Residential Care Home

Thank you for your kind words; the team at Bartley Green Lodge certainly are wonderful and prides themselves on communicating so well with loved ones.

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Review from Jackie K (Sister of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience
Staff are excellent but one major problem is the build-up of heat, particularly on the second floor. The heat cannot be controlled and the owners need to install air conditioning units. Residents and staff suffer heat exhaustion. As a visitor, I can only tolerate the heat for a short time and have to cut short my visit. The temperature in my brother's room reaches over 30 degrees - you are putting lives at risk. Residents are at risk of suffering heat stroke. Owners/managers must have an effective plan for dealing with rising temperatures. Room thermostats are completely useless and therefore, redundant. Please act! It's not fair on staff to work in these conditions. The ratings I have given for rooms and safety/security are due to heat.

Staff need to clamp down on visitors blocking other visitors in the car park. If there is no room in the car park, visitors should be encouraged to park in the road outside of the premises. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Bartley Green Lodge Residential Care Home

Thank you for your praise for our amazing staff, we are certainly very proud of them. I am sorry you feel unhappy following the recent heatwave. There were fans throughout the building and in residents’ bedrooms and unfortunately, we had a fault with one of our air conditioning units, which was...  

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Review from M D (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card
Overall Experience
My mother is looked after extremely well, always clean with fresh clothes on and is always treated with respect and dignity. Everyone is so kind and caring and nothing is too much trouble.
The home is bright and airy and very clean.

I have no issues whatsoever.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you so much for your review and kind words! It is so appreciated by our team. Best wishes, Fae.

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Review from Geraldine D (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

The home is very welcoming and the staff are very friendly. The new garden is lovely and a treat to sit out in the sun with my dad.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you so much for your kind words about our home. It's wonderful to hear how much you're enjoying the garden! Best wishes.

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Review from Michelle M (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

Bartley Green Lodge is what every care home should strive to be! My anxiety levels were through the roof when I was told Mom needed to go into care. The staff here were so supportive of us and seeing Mom hug staff and smile and laugh with them has been so good to see. She has only been here a short time but is settling in well! Thank you to everyone.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you so much for your review. Your kind words are so appreciated by our Bartley Green Lodge team. It's wonderful to hear how well your mum is settling in with us, and that the team have helped give you more peace of mind. Best wishes.

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Review from Nicole M (Daughter of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

Mom is being cared for with dignity. She seems happy and the staff are always kind and helpful.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you for your kind words and feedback. The team will really appreciate it! Best wishes.

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Review from R E (Son of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

What a fabulous place for my mum. The care team and management have been wonderful. The staff keep myself and my sisters informed of what our mum gets up to during the day and any concerns we have. Mum came in here in January and was very upset on arrival and having not seen her act like this before were shocked and distressed. The staff were fabulous and reassured my sisters that this was very normal. Mum soon began to settle in and is now very comfortable and happy. There are a number of activities which take place every day from crafting to visits from a local Shetland pony which help to enrich the lives of the residents. Although I have never had any experience of care homes before I can only say a massive thank you to all who work at the home for the time, energy, effort and overall level of care they have given my mum. This is such a blessing knowing she is now in a safe place and beautifully looked after. The facilities are great and the home is spotless.

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Review from Diane B (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
I simply cannot fault Bartley Green Lodge Residential Care Home. I'm so happy my mom is here after her previous experiences.
All the staff/team are so kind and caring...every one of them. Nothing is too much trouble.
The residents are like family to them and they go above and beyond to make sure everyone has the care and love that they need.
They have daily activities, celebrate birthdays, events, special days etc. Residents are free to do whatever they like, just like at home but in a safe environment.
Relatives are included, encouraged and listened to.
It's the small personal touches that make Bartley Green Lodge a perfect home-from-home. It's a happy place, you feel it as soon as you walk in.

Mom settled from day one and every day I'm so thankful that she was accepted. Thank you Bartley Green Lodge.

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Review from Diane W (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

My sister and myself decided this care home was an ideal place for our mother, who has double dementia, to move to when the time came for her to receive full care. We could not have chosen better. I have already recommended this care home to friends who are in a similar position. Everything is wonderful. Can't say anything but good things about the home and its staff.

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Review from M C (Niece of Resident) published on 16 February 2023 Submitted via Postal Card
Overall Experience

Bartley Green Lodge Residential Care Home is a great place to be for residents who need support and care. It has a very warm and homely community feel. My hat goes off to the manager and all the staff who do a brilliant job. My aunt is well cared for and has been made very welcome by everyone.

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Review from G W (Son of Resident) published on 13 February 2023 Submitted via Website
Overall Experience

It is almost impossible to put into words how appreciative my family and I are for what Bartley Green Lodge Residential Care Home does for my mother and other residents. Although my mother suffers from both dementia and other health issues she looks better now than when she first went there. All of the team, omitting nobody when I say all, do their utmost to care, feed and entertain the residents and show both compassion and understanding in what can be a very difficult profession and in my opinion treat the residents as they would treat their own family. If anyone is seeking a recommendation for a friend or family member I will whole heatedly say that you will not find a better place with a team of caring people to entrust your loved ones' care.

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Review from Peter H (Husband of Resident) published on 13 February 2023 Submitted via Website
Overall Experience
My wife has been a resident for the last two years and during that time she has been treated with respect and dignity.
The staff have been very supportive of both my wife and me and any requests are always met with concern for my wife's care.

I cannot praise the team enough for their efforts.

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Review from Julie W (Daughter-in-law of Resident) published on 20 June 2022 Submitted via Website
Overall Experience

She has been at Bartley Green Lodge for three years now. She has been looked after excellently by staff and has been very happy. She moved in a year before lockdown, so was faced with uncertain times, but how Bartley Green Lodge dealt with Covid was remarkable and can only praise the staff and management.

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Review from Kim H (Daughter of Resident) published on 20 June 2022 Submitted via Website
Overall Experience
My mom has been in three different homes up to now and will shortly have to be moved again due to needing a nursing home, but I can safely say this is the best residential home she has been in, and all the staff have been amazing.
We will be sorry when she is moved as they have taken the best care of my mom and always had the best good intentions for her and all the residents.
I would recommend Bartley Green Lodge to anyone.

Thanks

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Review from Susan C (Resident / Service User) published on 16 June 2022 Submitted via Website
Overall Experience

Mum has been at Bartley Green Lodge for about 15 months now. It is a lovely place, and the staff are so caring and helpful. Every week there seems to be some sort of event celebrated, keeping all the residents occupied. The recent Jubilee holiday was outstanding at the Lodge, with so much happening culminating in a wonderful day on Sunday.

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Review from Michael F (Son of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

Absolutely love my mom's new home. She is finally getting the care and love she deserves after having a poor 8-years of being bullied, manipulated, shouted at, pushed around etc, by another home. I'm so grateful to all the staff and management at Bartley Green Lodge.

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Review from J B (Friend of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

Our family friend has been a resident since September last year. I looked at a couple of care homes and felt that his needs would be met at Bartley Green. He is extremely well looked after and has settled in. The team provide a wide range of activities from racing day to Jubilee celebrations. There is even a WhatsApp group for friends and family. I can honestly say that I made the right choice.

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Review from John K (Son of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

Outstanding understanding of the resident's needs, the care staff are all wonderful, lovely caring people. During the jubilee celebrations, the amount of effort put in by all the staff was amazing, they had so much going on.

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Review from D L (Son of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

My father has been a resident for nearly 2.5 years. I have often said to him that he could come and live with me, but each time he has said that he would miss the friendly staff and the activities and prefers to remain at Bartley Green Lodge Residential Care Home. It is great for him that he is so happy there and great for me that I know he is safe.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 03 Jan 2025

    Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...

Upcoming Events

There are no upcoming events for Bartley Green Lodge Residential Care Home.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.

Meet the Team (3)

Kelly Thompson
Kelly ThompsonJob Title:Home ManagerJoined: 2018

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

Sean McCaffney
Sean McCaffneyJob Title:Team LeaderJoined: 2014

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

Leanne Dawes
Leanne DawesJob Title:Activities CoordinatorJoined: 2021

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.

I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.

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