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- Bartley Green Lodge Residential Care Home

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.
They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...
Care Provided by Bartley Green Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Bartley Green Lodge Residential Care Home for full pricing details and T&Cs.
Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Bartley Green Lodge Residential Care Home Reviews (131)
Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Bartley Green Lodge Residential Care Home has 131 reviews.
I enjoy living here at Bartley Green Lodge Residential Care Home, I look after a dog called Beryl who we dogsit. The staff support me with online shopping and access to the community with pub lunches. The bar in the home is a win and I always seem to win the bingo prizes! I enjoy the food and can request meals if I don't like the option. Staff are kind and helpful, we have a laugh.
I always have great communication, and they are happy to help with any questions or queries that I’ve had.
I would recommend this home to anybody who has a friend or relative who would benefit from their services.
Thank you for your kind words; the team at Bartley Green Lodge certainly are wonderful and prides themselves on communicating so well with loved ones.
Staff need to clamp down on visitors blocking other visitors in the car park. If there is no room in the car park, visitors should be encouraged to park in the road outside of the premises. Thank you.
Thank you for your praise for our amazing staff, we are certainly very proud of them. I am sorry you feel unhappy following the recent heatwave. There were fans throughout the building and in residents’ bedrooms and unfortunately, we had a fault with one of our air conditioning units, which was...
The home is bright and airy and very clean.
I have no issues whatsoever.
Thank you so much for your review and kind words! It is so appreciated by our team. Best wishes, Fae.
The home is very welcoming and the staff are very friendly. The new garden is lovely and a treat to sit out in the sun with my dad.
Thank you so much for your kind words about our home. It's wonderful to hear how much you're enjoying the garden! Best wishes.
Bartley Green Lodge is what every care home should strive to be! My anxiety levels were through the roof when I was told Mom needed to go into care. The staff here were so supportive of us and seeing Mom hug staff and smile and laugh with them has been so good to see. She has only been here a short time but is settling in well! Thank you to everyone.
Thank you so much for your review. Your kind words are so appreciated by our Bartley Green Lodge team. It's wonderful to hear how well your mum is settling in with us, and that the team have helped give you more peace of mind. Best wishes.
Mom is being cared for with dignity. She seems happy and the staff are always kind and helpful.
Thank you for your kind words and feedback. The team will really appreciate it! Best wishes.
What a fabulous place for my mum. The care team and management have been wonderful. The staff keep myself and my sisters informed of what our mum gets up to during the day and any concerns we have. Mum came in here in January and was very upset on arrival and having not seen her act like this before were shocked and distressed. The staff were fabulous and reassured my sisters that this was very normal. Mum soon began to settle in and is now very comfortable and happy. There are a number of activities which take place every day from crafting to visits from a local Shetland pony which help to enrich the lives of the residents. Although I have never had any experience of care homes before I can only say a massive thank you to all who work at the home for the time, energy, effort and overall level of care they have given my mum. This is such a blessing knowing she is now in a safe place and beautifully looked after. The facilities are great and the home is spotless.
All the staff/team are so kind and caring...every one of them. Nothing is too much trouble.
The residents are like family to them and they go above and beyond to make sure everyone has the care and love that they need.
They have daily activities, celebrate birthdays, events, special days etc. Residents are free to do whatever they like, just like at home but in a safe environment.
Relatives are included, encouraged and listened to.
It's the small personal touches that make Bartley Green Lodge a perfect home-from-home. It's a happy place, you feel it as soon as you walk in.
Mom settled from day one and every day I'm so thankful that she was accepted. Thank you Bartley Green Lodge.
My sister and myself decided this care home was an ideal place for our mother, who has double dementia, to move to when the time came for her to receive full care. We could not have chosen better. I have already recommended this care home to friends who are in a similar position. Everything is wonderful. Can't say anything but good things about the home and its staff.
Bartley Green Lodge Residential Care Home is a great place to be for residents who need support and care. It has a very warm and homely community feel. My hat goes off to the manager and all the staff who do a brilliant job. My aunt is well cared for and has been made very welcome by everyone.
It is almost impossible to put into words how appreciative my family and I are for what Bartley Green Lodge Residential Care Home does for my mother and other residents. Although my mother suffers from both dementia and other health issues she looks better now than when she first went there. All of the team, omitting nobody when I say all, do their utmost to care, feed and entertain the residents and show both compassion and understanding in what can be a very difficult profession and in my opinion treat the residents as they would treat their own family. If anyone is seeking a recommendation for a friend or family member I will whole heatedly say that you will not find a better place with a team of caring people to entrust your loved ones' care.
The staff have been very supportive of both my wife and me and any requests are always met with concern for my wife's care.
I cannot praise the team enough for their efforts.
She has been at Bartley Green Lodge for three years now. She has been looked after excellently by staff and has been very happy. She moved in a year before lockdown, so was faced with uncertain times, but how Bartley Green Lodge dealt with Covid was remarkable and can only praise the staff and management.
We will be sorry when she is moved as they have taken the best care of my mom and always had the best good intentions for her and all the residents.
I would recommend Bartley Green Lodge to anyone.
Thanks
Mum has been at Bartley Green Lodge for about 15 months now. It is a lovely place, and the staff are so caring and helpful. Every week there seems to be some sort of event celebrated, keeping all the residents occupied. The recent Jubilee holiday was outstanding at the Lodge, with so much happening culminating in a wonderful day on Sunday.
Absolutely love my mom's new home. She is finally getting the care and love she deserves after having a poor 8-years of being bullied, manipulated, shouted at, pushed around etc, by another home. I'm so grateful to all the staff and management at Bartley Green Lodge.
Our family friend has been a resident since September last year. I looked at a couple of care homes and felt that his needs would be met at Bartley Green. He is extremely well looked after and has settled in. The team provide a wide range of activities from racing day to Jubilee celebrations. There is even a WhatsApp group for friends and family. I can honestly say that I made the right choice.
Outstanding understanding of the resident's needs, the care staff are all wonderful, lovely caring people. During the jubilee celebrations, the amount of effort put in by all the staff was amazing, they had so much going on.
My father has been a resident for nearly 2.5 years. I have often said to him that he could come and live with me, but each time he has said that he would miss the friendly staff and the activities and prefers to remain at Bartley Green Lodge Residential Care Home. It is great for him that he is so happy there and great for me that I know he is safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Jan 2025
Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...
There are no upcoming events for Bartley Green Lodge Residential Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 29 Nov 2024Recipient: Bartley Green Lodge Residential Care Home
Accreditations
There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.
Meet the Team (3)

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.
I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.
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