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Rossetti House

Welshmill Lane, Frome, Somerset BA11 2AA
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All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)
Rossetti House, Frome
Rossetti House, Frome
Rossetti House, Frome

Rossetti House is a luxury care home providing residential, nursing and dementia care on a respite or permanent basis. The skilled team works with residents to create a personalised programme of care, understanding that each individual is unique and deserves a fulfilling lifestyle.

The modern home has a stunning collection of en-suite bedrooms, as well as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful...  

Care Provided by Rossetti House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,799From £2,023
Residential Dementia CareFrom £1,904From £2,142
Nursing CareFrom £2,064From £2,322
Nursing Dementia CareFrom £2,169From £2,440
Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. One bed suite rooms normally require an additional charge. Nursing fees include the Funded
Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Rossetti House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Phil Vale (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Rossetti House Reviews (148)

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9.9

Rossetti House has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years. Over all time Rossetti House has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from S D (Son of Resident) published on 17 September 2019 Submitted via Postal Card
Overall Experience

From the first (November 2013) to the last (August 2019), the carers, staff and nurses looked after, cared for and loved my mother. She felt safe, secure and comfortable and therefore, as her only child, so did I. The medical staff were knowledgeable and supportive as were all those who cared for my mother. My abiding memory of Gracewell of Frome will be that mum was comfortable and that all those who looked after her went way beyond the call of duty. Thank you.

Reply from Jemma Griffiths, General Manager at Rossetti House
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Frome – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

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Review from S N (Son of Resident) published on 16 September 2019 Submitted via Postal Card
Overall Experience
From our first contact with the team at Gracewell of Frome, it became obvious that this was an exceptional care home.
The admissions manager was absolutely wonderful in maintaining contact and keeping us fully informed.
The reception staff were always welcoming and willing to assist in any way possible.
The nursing staff were truly amazing. The level of care and kindness they provided for our father was everything one could ever have hoped for and I will never be able to thank you enough for this.
The care home itself is well organised with great facilities for residents and visitors and overall, provides a wonderful environment for those in care and those visiting.
A place such as this is never about one person but the whole team and the happy, helpful team at Gracewell of Frome are without a doubt a credit to their profession.

Gracewell of Frome is surely a shining example of how all care homes should be.

Reply from Jemma Griffiths, General Manager at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
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Review from Jacqui L (Daughter of Resident) published on 29 July 2019 Submitted via Website
Overall Experience
My mum moved to Gracewell after spending many months in hospital. The staff on the memory floor have so much patience, understanding and kindness. Everyone in the home is welcoming and friendly. When my father and myself leave, we know Mum is safe and well cared for.
Nothing is too much trouble, today was my parent's wedding anniversary and as usual, the staff excelled themselves. It is a difficult time for us as a family. That is made a little easier by knowing that Mum is treated with compassion, kindness, dignity and respect.

Thank you so very much.

Reply from Jemma Griffiths, General Manager at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter W (Son of Resident) published on 12 June 2019 Submitted via Postal Card
Overall Experience

My father has had 18 months care in Gracewell of Frome. He died there in 1oth May 2019. In all that time, he was very well looked after and very happy there. His 3 children visited him often and can vouch for his high regard of the care home's facilities and staff. We are all 3 of us very impressed with Gracewell. Well done to all the staff, both administration and care staff. Thank you.

Reply from Jemma Griffiths, General Manager at Rossetti House
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Frome – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mirella A (Friend of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience
Cannot fault Gracewell's, the staff are very friendly, right from management to the housekeeping staff.

I would highly recommend Gracewell's, the rooms are well equipped and comfortable. There are always activities going on here, hairdressers, cinema. Lovely garden to sit in.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

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Review from Caroline H (Friend of Resident) published on 22 April 2019 Submitted via Postal Card
Overall Experience

Staff are always friendly and helpful.

Everywhere is very clean and well maintained.

Happy atmosphere.

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Review from M S (Daughter of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Mediocre food.
Staff shortages.

Staff are very supportive.

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Review from Chris G (Son of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

My dad lived here for just over a year. He was very happy and well cared for. All the staff are friendly and helpful and nothing was ever too much trouble. Sadly, he passed away recently but the caring and support has continued.

Reply from Marketing, Marketing at Rossetti House
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Frome – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John G (Son of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

The premises are 5* and the staff are very friendly and welcoming. The care is excellent as is the coffee.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from R S (Daughter of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience
Standards of care at Gracewell of Frome is exceptional. Friendly staff are always helpful in every way.

My family is thankful that our mother is looked after with the utmost kindness and dignity at Gracewell over the past year.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Cousin of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

Gracewell is a well run residential home. The staff are excellent, caring and compassionate. I always feel welcome and am impressed by how friendly and polite all staff are to residents and visitors alike.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary K (Daughter of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

Care assistants are lovely and look after my Mother very well. I like the activities which Mother sometimes joins in with.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Husband of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

Overall Gracewell of Frome provides excellent care for the residents. My wife has been there for four years and during that time I think she is happy there. Suffering from dementia, it is impossible to have a meaningful conversation with her. As the care home manager and assistant manager have only been recently appointed, it is too early to give a definitive opinion of them, but I trust that the care and affection shown by the carers and nurses toward the residents will carry on as before.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John F (Respite Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience
I found the staff very helpful and kind. It was a pleasant environment and I found the whole experience quite enjoyable.

I would recommend this to anyone seeking a kind, caring and well-managed facility.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann H (Daughter of Resident) published on 11 February 2019 Submitted via Postal Card
Overall Experience

Following a broken hip at 96, Mum made the brave decision to give up independent living and move to a home in Somerset - two things she previously ruled out. The move to Gracewell was seamless, thanks to all the staff involved and Mum has settled well in her suite. Now her pictures and personal possessions are in place, it feels a lot like home. All the staff, without exception, are helpful and friendly and the family feel welcome at every visit, including the great-grandchildren who love the treats from the coffee shop.

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Review from Henry E (Resident / Service User) published on 22 January 2019 Submitted via Postal Card
Overall Experience

My stay here for the past year in accommodation and staff has been excellent. Could not have had better care and service.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
No Rating
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Review from Virginia P (Wife of Resident) published on 17 December 2018 Submitted via Postal Card
Overall Experience

My experience during my husband's stay was the care and compassion shown to him. He had a major stroke so no speech. Also, love and care shown to me at this very difficult time.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
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Safety / Security
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Review from J C (Friend of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience
Staff always seem pleasant and friendly.

Like the foyer with coffee etc. Feels more like a country hotel than an institution. Garden pleasant to walk around and sit in. Like individual garden areas outside the patio doors.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian H (Son of Resident) published on 21 August 2018 Submitted via Website
Overall Experience

The staff here are outstanding at every level - no hint of anyone "being in the wrong job". One carer appeared with flowers from her own garden for my mother on her birthday.

A huge plus is the way in which the health of residents is closely monitored by one of the most forward-looking medical practices in the country.

Ancillary services such as chiropody, manicure and hair styling are readily available in the fully equipped salon or in the resident's own room. Visiting professionals here are absolutely up to the standard set by the home's own staff.

Of course, nothing is ever perfect and one would wish that the layout of the residents' own rooms made it easier to manoeuvre wheelchairs and other necessary equipment, although the carers manage this with good grace.

Recommend Gracewell of Frome? Without hesitation.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Betty S (Friend of Resident) published on 21 August 2018 Submitted via Postal Card
Overall Experience

The best care home anyone could want and need. Everything to everyone, so friendly and clean 100%.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Rossetti House.

Awards / Recognitions (120)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Rossetti House.

Meet the Team (1)

Phil Vale
Phil ValeJob Title:General Manager

I’ve worked for some years in the care sector, including in care quality support roles. Prior to being General Manager here at Rossetti House, I was Head of Care at the home.

While there’s much to keep me busy in my job, by far my favourite part of the role is spending time with residents, particularly if we’re doing fun activities together. Enabling older people to enjoy life to the full is ultimately what each person who works here is passionate about – including me.

I look forward to welcoming you to our wonderful Frome home very soon and introducing you to our passionate, caring and skilled team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rossetti House to verify any information. View our terms and conditions. Rossetti House has an Enhanced Service -more info.