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Rossetti House

Welshmill Lane, Frome, Somerset BA11 2AA
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All the staff have been so supportive and friendly. I enjoy entering the front doors!Gillian H(Daughter of Resident/Service User)
Rossetti House, Frome
Rossetti House, Frome
Rossetti House, Frome

Rossetti House is a luxury care home providing residential, nursing and dementia care on a respite or permanent basis. The skilled team works with residents to create a personalised programme of care, understanding that each individual is unique and deserves a fulfilling lifestyle.

The modern home has a stunning collection of en-suite bedrooms, as well as stylish lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful...  

Care Provided by Rossetti House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,799From £2,023
Residential Dementia CareFrom £1,904From £2,142
Nursing CareFrom £2,064From £2,322
Nursing Dementia CareFrom £2,169From £2,440
Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. One bed suite rooms normally require an additional charge. Nursing fees include the Funded
Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Rossetti House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Phil Vale (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Rossetti House Reviews (148)

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9.9

Rossetti House has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years. Over all time Rossetti House has 148 reviews.

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Showing 148 reviews matching selected criteria
Review from C P (Wife of Resident) published on 26 July 2018 Submitted via Postal Card
Overall Experience
My husband spent 4 weeks in Gracewell while I recovered from surgery. I was very happy for him to be there but he didn't enjoy his time as there was really no one for him to socialize with. He disliked being locked in although I did explain why the doors were locked. I did feel he would have been happier on the ground floor as his dementia is not so advanced.

The staff were jolly and very friendly.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

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Review from Janet R (Respite Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

I enjoyed my stay. Everyone was very helpful. I hope to come back and stay again.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to review Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.

The Gracewell of Frome Team

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Review from Peggy C (Friend of Resident) published on 6 July 2018 Submitted via Postal Card
Overall Experience

Visiting numerous times since 2012. The standard has never dropped. The staff are always welcoming.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

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Review from Helen R (Friend of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

When visiting our friend, I have always found the care home clean, welcoming, pleasant, friendly and helpful staff and with nice touches e.g. coffee area. My friend has mentioned how attentive the staff are to him ad they have popped into his room to check him, always knocking first. I have nothing but praise.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

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Review from David S (Son of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My mother has been at Gracewell Frome for over 2 1/12 years. She has been extremely well cared for both in residential and nursing units. The staff without exception have been friendly, caring and professional. Any issues that have arisen have been dealt with speedily and efficiently. The atmosphere in the home is wonderful as are the facilities. Highly recommended.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
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Treated with Dignity
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Review from Ian F (Son of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience

I selected Gracewell for my parents due to the professional, caring and understanding attitude displayed by all staff, and by the impressive standards of the facilities and internal fittings. I was kept informed of matters concerning my parents at all times and was actively encouraged to visit and take part and share in activities. I was always made to feel welcome during visits. Sadly my parents both passed away during the first month of residency but again, the staff were sympathetic, caring and professional in dealing with this situation.

Reply from Marketing, Marketing at Rossetti House
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Frome – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

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Review from A W (Resident / Service User) published on 12 March 2018 Submitted via Postal Card
Overall Experience

From my very first visit to my new home, I was most impressed with the everything. It looked more like a grand 5-star hotel than a care home. All members of the staff have been very kind and have greatly helped me to settle down.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
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Review from M J S (Husband of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

As the husband of the resident who has had an acute stroke. I chose this nursing care home for the following reasons. Firstly because the Care Quality Commission report gave all five categories inspected a grade of Good. Secondly, because two acquaintances with connections to the home recommended it and thirdly because the home had a pleasant atmosphere and more particularly the staff I met were very capable and above all caring.

Reply from Marketing, Marketing at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

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Review from S P (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My mother had to move from the care home she was in. This process can be stressful to the resident and relative who has to organise this. It is especially difficult trying to organise this over Christmas. Management and staff excelled themselves to enable this to happen and there is clear evidence of caring teamwork. My mother has settled in quickly and looks very well, happy and cared for. She particularly enjoys interacting with staff and residents and joining in activities. The care staff go the extra mile; my mother looks well groomed. Thanks, Gracewell.

Reply from Marketing, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

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Review from Nancy B (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Very happy with Dad's care. He is always clean and looks cared for. Staff are always very helpful and families are always welcomed. We like the cafe - downstairs has a space to go and enjoy coffee with Dad if the weather isn't great. I can't actually think of anything negative to say! Very happy with our choice!

Reply from Marketing, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
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Treated with Dignity
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Review from Steven S (Regular Volunteer) published on 22 December 2017 Submitted via Postal Card
Overall Experience

I visit my befriending client three times a week in Gracewell and have done for around 3 1/2 years. The staff are friendly, efficient and very caring towards him. I marvel at their patience, with the responsibility they have. I would certainly trust them with any relative of mine.

Reply from Marketing, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

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No Rating
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Review from Christopher W (Friend of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

Lovely welcoming entrance. I love the staff and rooms. I'm a bit disappointed that you got no discount when residents spend weeks in hospital. I know they still have the room but they are getting no care or food etc. Even 10% discount would be good.

Reply from Marketing, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Jonathan W (Son of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience
From the minute that my mother and I first met the Home Admission Advisor, we knew that this was going to be the home for my mother.
The way that she showed respect and warmth towards my mother endeared us to the home.
The carers and nurses have built a lasting relationship with my mother which puts my mind completely at rest.
This fantastic nursing home is more like one big family.

My mother and I could not be happier with our choice.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from Juliette W (Friend of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

Very friendly staff, can't do enough to help. Very clean and tidy. Food excellent. Plenty of activities for everyone.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from L H (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

The care in Gracewell is excellent, reception staff are lovely. It seems to me that all staff are friendly which rubs off on everyone.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from H C (Respite Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience

I stayed at Gracewell of Frome for a period of four weeks. All the staff were very helpful and ready to deal with any problems. They showed care and respect and made it a relaxing yet active time.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ian B (Son-in-law of Resident) published on 11 August 2017 Submitted via Postal Card
Overall Experience
My father in law has dementia and has just moved into Gracewell (Frome). My wife and I have been very impressed with their professional, friendly and approachable manner.

The standard of care and understanding of his needs is very impressive. They are also very supportive as both my wife and her dad adjust to his new situation.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Value for Money
Review from Georgina B (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience
I was impressed with the environment and staff during an initial visit to a friend who is an established resident. On this basis, we have just placed my father who is 91 with dementia, in their care.

Throughout the stressful process, their guidance, support and understanding has been excellent. The staff are reassuring and professional in all they do. They instil confidence and I have been so grateful for their care of my father and can't thank them enough.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from A P (Son-in-law of Resident) published on 7 August 2017 Submitted via Postal Card
Overall Experience

A well run establishment with professional and caring staff. Nice rooms and many activities.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn P (Daughter of Resident) published on 7 August 2017 Submitted via Postal Card
Overall Experience

Gracewell of Frome is a wonderful home. The decor is clean and comfortable and homely. The opportunities for having fun and activities for the elderly are imaginative and appropriate. There is an atmosphere of calm and caring. The staff are all considerate and caring and highly committed to making the residents lives more enjoyable. They make life good for all residents despite the varied problems they may be presented with. I highly recommend this home and commend the staff.

Reply from Lewis Sluman, Digital Marketing Executive at Rossetti House
Thank you for taking the time to share your experience of Gracewell of Frome.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Frome Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Rossetti House.

Awards / Recognitions (120)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Rossetti House.

Meet the Team (1)

Phil Vale
Phil ValeJob Title:General Manager

I’ve worked for some years in the care sector, including in care quality support roles. Prior to being General Manager here at Rossetti House, I was Head of Care at the home.

While there’s much to keep me busy in my job, by far my favourite part of the role is spending time with residents, particularly if we’re doing fun activities together. Enabling older people to enjoy life to the full is ultimately what each person who works here is passionate about – including me.

I look forward to welcoming you to our wonderful Frome home very soon and introducing you to our passionate, caring and skilled team.

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