Bradley Hall

120 Beamont Leys Lane, Leicester LE4 2BD
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9.9 148 Reviews
  • Bradley Hall, Leicester
Bradley Hall care home in Leicester is located near to city centre.

Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point.

Trained compassionate staff give people dignified care.   

Residents can take part in a variety of social activities and keep in contact with friends and family whenever you wish.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1258
  • Self-Funded Residential Dementia Care: from £1358
  • RESPITE Self-Funded Residential Care: from £1258
  • RESPITE Self-Funded Residential Dementia Care: from £1358

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bradley Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sarah Clark (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bradley Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Bradley Hall has plenty of onsite parking for visitors.

Bradley Hall Reviews (148)

9.9

Bradley Hall has a Review Score of 9.9 (9.862) out of 10, based on 55 reviews in the last 2 years.
Over all time Bradley Hall has 148 reviews.

Overall Experience
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Reviewer Connection to Bradley Hall
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Review from T L (Daughter of Resident) published on 30 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was in from Oct 2017 to June 2018.
In that time he was cared for very well and treated with dignity and respect.
He was a quiet character and liked singing.
A lot of the carers used to encourage him and sing along with him.
The carers loved him and my dad always seemed very happy there and
settled there quickly.
Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you for taking the time to review our home. Our care team pride themselves on providing personalised care to our residents and we are so pleased that your dad was happy at Beaumont Hall. Feedback is extremely important to us and we will ensure that your kind comments are passed to the whole staff team at Beaumont Hall.

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Review from C B (Son of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention given to our increasingly frail mother. She was treated with professionalism but more, with warmth and dignity by all her carers. Full marks to the manager for her lovely manner towards the family at the time of our mother's passing. A great care home!
Reply from Kristyna Hunt, Communications Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Feedback is extremely important to us and I will ensure that your kind words are passed on to the whole staff team at the home.

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Review from Denise Ann R (Daughter of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was at this home for about 2 years. I always found the staff very polite and helpful. If you wanted to know anything they would also be helpful and find out the answer to your questions. My mum passed away on February 26th of this year. I don't think if the family had paid for private care my
mum couldn't have been looked after better.


The manager and her team were asking us if we needed anything over the last week mum was alive. Her carer was outstanding so was the cleaning lady.

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Review from Paul G (Son of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became very unwell and the doctor put her on 'end of life', the care we as a family received from the carers at this home, my mothers home, was amazing and went far beyond the care we expected. They were very kind, caring and made sure the nurses were called on time, so my mother suffered
as little as possible. The manager was outstanding. The kitchen staff kept coming with teas, coffees and sandwiches.
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Review from T M (Son of Resident) published on 28 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am currently pleased with the care received at Beaumont Hall, I am kept informed of what is going on, the place is welcoming and the staff, accommodation and food is excellent.
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Review from Glenn J (Nephew of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having a family member as a resident at Beaumont Hall is all we could ask for. Caring for our loved one is so special and when you see the person happy, content and especially safe, then there is a peace of mind that you cannot put into words.
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Review from Kate S (Friend of Resident) published on 15 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
there is always a great friendly welcome on reception from the team. The atmosphere is wonderful, there is always something going on. Nothing is too much trouble for the staff.
I have just been to the Christmas fayre - which was lovely - many of the gifts had been wrapped by the residents. everyone
was involved. Beaumont Hall is an amazing lively place and beautifully maintained. I would recommend this place to family and friends.
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Review from Ian M (Son-in-law of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am looking at homes for my mother-in-law. We have seen many in Leicester and we were welcomed into the home and shown a lovely well-constructed home. Staff were so helpful. The manager understood what a hard decision it was for us to find the best home. No question was unanswered and it was not rushed
at all. We went into the lounge on the 1st floor and the music and laughter was amazing. The rooms were great and all with ensuite. We have found the home we want at Beaumont Hall.
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Review from Gary J (Son of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been in the home for two weeks yet I cannot praise the management and staff enough for all their care and support to both myself and my dad. The home is outstanding in every way, the staff, rooms, lounges and common areas are excellent. Everyone is so friendly and helpful nothing is
too much trouble from the lady on reception to the maintenance man. If you are looking for a care home, this one will take a lot of beating and is value for money. I would strongly recommend to any prospective relations. Thank, you Beaumont.
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Review from Tracey N (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Home is looking rather dirty and not looked after. Staff are always stressed and residents never look happy. I think there is poor motivation and any new staff never seem to stay very long.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes. Since this review was submitted, we have a new Home Manager in the post and there have been many positive changes in the home. However, we have requested our team contact you directly to discuss any concerns you may still have. In the meantime, if you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Liz S (Daughter of Resident) published on 6 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Beaumont Hall for nearly two years, having moved from another residential home. Whilst some aspects of this home are better e.g main living room, never left without staff for more than a few moments. There are still concerns about staff numbers particularly re-toileting
frequency and requests made about medical appointments not followed up. On the other hand, the staff on duty even when stretched are very pleasant and diligent and have never treated any of the residents harshly or without dignity, even under trying circumstances! We are not satisfied with communication procedures with us as a family, and after two years we still don't know much about routines, how to get help etc and we haven't been introduced to the latest manager.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the team at Beaumont Hall regarding your concerns and they will be in contact with you directly to ensure these are resolved fully. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Michael H (Son of Resident) published on 26 September 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
Beaumont Hall is a nice looking care home but seems to be under-staffed. The majority of staff complete their tasks with care and compassion. I do think that due to staffing levels, sufficient checks are not maintained. I understand that the home is a business but care costs should never compromise
residents safety. With the correct processes and staffing levels, it could be a good care home but a lot more work is required.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes. Our team at Beaumont Hall are already liaising with you directly. If you want to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Andrew B (Husband of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beaumont Hall environment is top class, the building structure is an excellent layout on 3 floors. Care staff turnover too high, experience too reliant on floor seniors.
Care plan and records excellent but needs more seniors, 2 per floor is not enough. The budget needs to be reviewed by directors care
staff very good. Communications need improvement, seniors time needs analysis on the time spent on clerical work.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall and for your kind comments about our care staff and the environment in the home. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding your concerns. She will contact you directly to discuss, the points you have raised. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from R B (Daughter of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Communication to family awful!
Care staff are good with residents.
Not enough care staff at any one time, very sparse!
Food is excellent.
Laundry service is good.
Have to keep chasing re-appointments ie. opticians, dentist etc.
Rooms are nice and comfortable.
Had to request a meeting with the
home manager to sort out issues we were unhappy with. She made a promise to provide us with a letter, I have chased three times now and I am still waiting! Not good customer service.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall and for your kind comments about our care staff and the catering in our care home. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised to ensure they are resolved fully. Our home manager will be in contact with you directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from G J (Nephew of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My auntie is relatively new to this home, being there since January 2016, I can soo changes are being made by the new management team and they are sweeping changes not only in staff but in the whole appearance of the home. I don't personally have any criticisms of the way the home is run, but will still
monitor my aunties welfare, which at the moment is good.
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Review from Michael D (Son of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cannot understand why my mother's teeth keep going missing and we are having to pay out for new ones, when she can't walk or move without assistance. This is the second time this year. Barring that I have no complaints.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the point you have raised. The team at Beaumont Hall will be in contact with you to discuss this directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Deborah E (Daughter of Resident) published on 26 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff and management are very friendly and always listen to any concerns we have about mum.
Know there have been staffing changes.. overall things have worked well but sometimes there still seems to be not enough staff on the floor so residents needs can't be met.
Generally food is very good..
but the teatime menu is a bit limited.. could a bit more variety be added not sandwiches and soup so much.. also the soup can be a bit tasteless.
Activities are good but would help for mum to have a few more in the afternoon that she had the choice to go to.
Overall this is a very good care home.. after some settling in time and health issues she has settled in well.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall. We are pleased your Mother has settled in her new home, and you find our staff caring and supportive. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised. The team at Beaumont Hall will be in contact with you to discuss these directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Angela P (Daughter of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff treat my mum with dignity and care and try to build positive relationships. Cleaning and laundry staff are helpful and considerate. There are times when shortage of staff have left my mum feeling unsafe, she can wait a long time (30 mins) to be helped to a commode so wets herself and she may not
have anyone to walk with her as her physiotherapist recommends to keep her strong otherwise she will end up unable to walk and stand (an arrangement agreed by the home manager and on her care plan.)
The tea time food is very limited (soup - which is unappetising, sandwiches and sometimes a hot option.) A wider variety is needed eg. more items on toast. Prescriptions take too long to get to residents: 2-3 days. They need to be electronic as residents condition can deteriorate very fast so this is unacceptable.
Reply from Helen Chermside, Customer Service Executive at Bradley Hall

Thank you for taking the time to review Beaumont Hall and we are pleased that you are happy your mother is treated with dignity and care. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised. The team at Beaumont Hall will contact you directly to discuss your concerns with you. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Michael G (Son of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really pleased with the care.
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Review from Olive C (Wife of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is well looked after and very happy staff are lovely. It's a beautiful home.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Bradley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 55 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Bradley Hall is calculated as follows: ( (574 Excellents x 5) + (70 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 654 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bradley Hall is based on 55 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 55 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Sarah

Sarah Clark

Job Title: Home Manager Joined: 2018

Sarah joined the Bradley Hall team in 2018 and has progressed within the team to the position of Home Manager. She previously worked in retail before starting her career in care with Ideal Care Homes.


Sarah previously won the Inspiration Prive (DMU) IN 2016 and The Care Worker Of The Year Award (Ideal Care Homes) in 2018.


She enjoys working closely with the residents and their families, building meaningful relationships in order to provide the highest standard of care.


Sarah said "I have a strong ethos that caring is key to great care and will continue to give my all and lead by example"

Ebony

Ebony Riddell

Job Title: Front Of House Manager

Ebony is the FOH Manager at Bradley Hall.

Joanne

Joanne Barry

Job Title: Care Manager Joined: 2024

Joanne is the Care Manager at Bradley Hall.

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