Maids Moreton Hall

Church Street, Maids Moreton, Buckingham MK18 1QF
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9.6 113 Reviews
  • Maids Moreton Hall, Buckingham
Maids Moreton Hall is a luxury care home offering a wide range of care services for older people including residential, dementia, nursing and respite care in the beautiful North Buckinghamshire village of Maids Moreton.

As well as high-quality care and beautiful accommodation, residents can also enjoy a range of premium facilities, including a hair salon, cinema and café. The home is set in beautiful, wooded gardens and located a short distance from Stowe House and Gardens.

The experienced team are ready to create an individual care plan that’s tailored to each resident. They encourage residents to stay active, make new friends and pursue favourite hobbies.
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Care Provided by Maids Moreton Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1736
  • Self-Funded Residential Dementia Care: from £1831
  • Self-Funded Nursing Care: from £2001
  • Self-Funded Nursing Dementia Care: from £2096
  • RESPITE Self-Funded Residential Care: from £2083
  • RESPITE Self-Funded Residential Dementia Care: from £2197
  • RESPITE Self-Funded Nursing Care: from £2401
  • RESPITE Self-Funded Nursing Dementia Care: from £2515

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Maids Moreton Hall to find out the exact price for your requirements.

Contact Maids Moreton Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Maids Moreton Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Faith Allen (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Maids Moreton Hall Reviews (113)

9.6

Maids Moreton Hall has a Review Score of 9.6 (9.560) out of 10, based on 18 reviews in the last 2 years.
Over all time Maids Moreton Hall has 113 reviews.

Overall Experience
  • 100
  • 11
  • 2
  • 0
  • 0
Date Published
  • 113
  • 7
  • 11
  • 18
  • 95
Reviewer Connection to Maids Moreton Hall
  • 45
  • 22
  • 10
  • 8
  • 7
  • 5
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 113, showing 61-80
Review from J H (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think mum is generally happy and well cared for. However, I think because she is always in bed she misses out on all organised activities and this is often replaced by one to one contact. Mum also finds it difficult to hear/understand some of the staff for whom English is not their first language.
I would suggest that the rota provides for one English person on at a time. I think there is some lack of continuity between shifts.
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Review from Mary T (Daughter-in-law of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at reception, there was a warm welcome by the receptionist. When I visited my mother in law, she looked well cared for. Her overall appearance was clean, dressed appropriately and hair properly brushed. Her room was clean and tidy. When I required assistance a senior member of staff I spoke
to was efficient and helpful. I left on that day, happy in the knowledge that this is the right home for my ageing relative.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from Anita C (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had lost her confidence following falls in another residential home. She was diagnosed with heart failure in hospital and had given up hope of enjoying life. Gracewell motivated my mum to try to walk and since living there she always has a smile on her face. She is so happy and cared for by
the staff. The home is well run and nothing is too much trouble. Staff decorated her room on her birthday and even sorted out a hairdressing appointment for her so she could attend a birthday outing looking good! Thank you so much.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from Lesley T (Daughter-in-law of Resident) published on 24 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently submitted a review, but feel I would like to add another point.
At a relatives meeting a few months ago, I suggested that a support group for relatives of family members in Gracewell of Maids Moreton would be helpful. We are experiencing some difficult times with my mother in law's
dementia journey and I felt it might be helpful to have a support group to share our experiences and to hear other people's experiences and difficulties, as well as the good times.


Within a few weeks, the staff had begun the process of looking into starting the support group and now it is up and running, with monthly meetings to chat and to listen to talks about the various aspects of dementia, all helping us to understand and to try to come to terms with the changes in our loved one's dementia journey.
This is another example of the support from the staff at Maids Moreton, and their compassion and eagerness to help and to understand.
Thanks to the management and their wonderful staff.

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Review from Jane V (Daughter of Resident) published on 7 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Maids Moreton over a year ago for full care and her dementia was progressing. The extraordinary care, kindness and compassion showed by every staff member from the friendly greeting as you walk through the door, to the housekeeping staff and the amazing team of carers and nurses - is evident
on every visit to see Mum. As Mum's dementia progresses, the staff and carers are there to help her with every challenge and new care need, always aware of preserving dignity and helping with great kindness and understanding, both for Mum and the whole family. The in-house hairdresser is such a joy and Mum still takes great pleasure from seeing her beautiful weekly hairdo!


The family are so welcomed and encouraged to be a part of resident's life - take meals with them, attend activities, and spend time in the various lounges or very attractive Bistro - which has the best coffee! The grounds are very attractive and relaxing - weather permitting - and wheelchair accessible outside.

Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.
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Review from Bub B (Son of Resident) published on 26 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly place as always with excellent service.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from J C (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident here for 18 months and she is 101 years old and is happy and very well cared for by all staff.


She enjoys the entertainment, the lovely gardens, the comfortable, bright rooms, family visit her daily, so can see how happy she is.

Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from Liz W (Granddaughter of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't ask for my Gran to be in a better place.
I visit weekly and always feel welcomed.
The food is amazing and the activities they do with Gran are outstanding.
A special mention to the staff who always have something great to say about Gran.
I love hearing what she has been up to.
Reply from Marketing, m at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Gracewell of Maids Moreton Team
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Review from Barrie V (Son of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good home.


The staff and management are second to none.

Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from C S (Son of Resident) published on 22 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistently high quality of care, staff and management. Evidence of access to new data about caring for dementia sufferers and support for families both very helpful.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Gracewell of Maids Moreton Team
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Review from C D (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the way my dad has settled into the care home. All the staff at Gracewell have been very friendly, caring, patient and kind. Whenever the manager sees my dad she is clearly delighted to see him and he is delighted to see her.
The same goes for the entertainments manager,
my dad greets her like an old friend. Thank you to all at Gracewell for making those days for my dad happy and giving me the comfort and knowing he is in the best hands.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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Review from P S (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father died at Gracewell of Maids Moreton, he had been there for 18 months. He was over 100 years old and had end fo of life care at the home. The care that he received for the two weeks before his death was exceptional. The carers were so kind to him and to us and treated him with such dignity and
respect that we are indebted to them forever. These were dark days and the carers treated my father like he was their family. Words cannot express our gratitude.
Reply from Marketing, Marketing at Maids Moreton HallFirstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Maids Moreton – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Maids Moreton Team
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Review from S D (Mother-in-law of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my mother in law has been exceptional by all members of staff. Nothing is too much trouble.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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  • Treated with Dignity
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Review from K L (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Beautifully maintained with great facilities and grounds. Staff are very caring and attentive. Issues are dealt with such as requested room change. Suggested improvements: more auxiliary staff to take pressure from care staff. Dishwasher in Reminiscence kitchen and professional
dishwasher in Residents' kitchen/lounge.
Reply from Marketing, Marketing at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Bookham.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
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Review from Stephen F (Son of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I come over from Ireland to see my mum the staff and buildings are always in good condition. Mum is as happy as can be in her condition.
The staff are friendly and appear to care very much for all the clients.
Reply from Marketing, Digital Marketing Executive at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.
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Review from Paul J (Son of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent showing genuine care and affection for the residents. The home is very comfortable and maintained to a high standard. Very reassuring to know Mum is well taken care of.
Reply from Marketing, Digital Marketing Executive at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
  • Facilities
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  • Treated with Dignity
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Review from Sharon C (Daughter of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was pretty ill at the beginning of the month. Staff were really kind to her, encouraging her to eat and drink and moved in a wheelchair, even she couldn't walk. The care given by the staff is always gracious and take into account her wants. It is not just the care staff who are friendly and helpful,
but cleaners, maintenance and kitchen staff too.
Reply from Marketing, Digital Marketing Executive at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Catherine T (Granddaughter of Resident) published on 19 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been at Gracewell Of Maids Moreton for a few months now. Every time I go and see her everyone is incredibly friendly, my Gran is looking lovely and there is a great feeling about the place. For her birthday all the family were there, as always, the staff couldn't have done more -
they decorated the room and gave her a card. It is the little things that make this place wonderful.
Reply from Lewis Sluman, Digital Marketing Executive at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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  • Treated with Dignity
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Review from A N (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable living with excellent care and support. Wonderful food, activities and mental stimulation. Always feel safe, secure, relaxed and content.
Reply from Lewis Sluman, Digital Marketing Executive at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from A N (Resident) assisted by family/friend published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relaxing and peaceful environment with excellent, professional care and support. Day to day living as comfortable in my own home.
Reply from Uk Marketing, Marketing Assistant at Maids Moreton HallThank you for taking the time to share your experience of Gracewell of Maids Moreton.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Maids Moreton Team.
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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Maids Moreton Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Maids Moreton Hall is calculated as follows: ( (152 Excellents x 5) + (42 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 211 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Maids Moreton Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Faith

Faith Allen

Job Title: Home Manager

I completed my nurse training at Buckinghamshire Chiltern University College in 2006 and did postgraduate training at Brighton University.


I began working for Care UK as a carer in 2000, and I found it to be an enjoyable experience where I learned so much. It was what persuaded me to follow a nursing career. I had many great years working in care homes and had served as a Deputy Manager since 2019.


In order to fulfil my role, it’s important to be a keen listener and to be approachable, empathetic and responsive to enquiries. You must be able to receive critiques and complete action plans too, and continuously update your skills and knowledge.


My favourite part of the day is my walk around. It’s a great opportunity to interact with colleagues and residents, and to have a quick overview of the home and the environment. I look forward to continuing to get to know the residents and assisting with risk assessments and care planning, so that care is delivered to an excellent standard.


I love writing poems and songs outside of work, and I enjoy singing and dancing too. I also like to spend time walking in the park and driving around the country.

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