Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
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9.7 198 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

Foxbridge House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Foxbridge House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1921
  • Self-Funded Residential Dementia Care: from £2016
  • Self-Funded Nursing Care: from £2186
  • Self-Funded Nursing Dementia Care: from £2281
  • RESPITE Self-Funded Residential Care: from £2131
  • RESPITE Self-Funded Residential Dementia Care: from £2226
  • RESPITE Self-Funded Nursing Care: from £2396
  • RESPITE Self-Funded Nursing Dementia Care: from £2491

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements.

Contact Foxbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Foxbridge House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stella Barnes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Foxbridge House Reviews (198)

9.7

Foxbridge House has a Review Score of 9.7 (9.681) out of 10, based on 64 reviews in the last 2 years.
Over all time Foxbridge House has 198 reviews.

Overall Experience
  • 126
  • 63
  • 4
  • 4
  • 1
Date Published
  • 198
  • 12
  • 42
  • 64
  • 134
Reviewer Connection to Foxbridge House
  • 60
  • 30
  • 27
  • 15
  • 12
  • 11
  • 11
  • 8
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 198, showing 21-40
Review from D W (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident at Foxbridge House for nearly 3 years and has settled into daily life there very well. I am particularly impressed by the low staff turnover, allowing Mum to recognise her carers and they to truly know & understand her and her needs. The facilities are good with a varied programme
of activities on offer and visitors welcomed at any time - as well as to regular family events. The weekly Resident Meetings give residents a voice and regular Relative Meetings, update family. Staff are welcoming, caring and compassionate and keep me informed and updated about my mother and her care, which I greatly appreciate. Any worries or concerns I raise are addressed promptly and effectively, giving me peace of mind. The Home cultivates a sense of community and belonging among residents, and relatives alike.
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Review from Tony B (Son-in-law of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities great.
Staff super nice.
Caring attitude from Staff towards residents.
A few repeated requests to ensure my mother-in-law's teeth are stuck in properly has been an issue.
Not a fault of the Care Home but it still think it grossly unfair that someone who has saved money over their lifetime
are expected to contribute so much more than someone who enjoyed life by spending every penny.
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Review from Linda F (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxbridge House is a beautiful care home in a lovely setting, with light, bright and spacious rooms and beautiful gardens. There are many amenities such as the café, cinema, hairdressers and an activity programme to engage residents. The most impressive thing are the staff who are extremely kind and
caring and looked after my Mum so well for more than six years, often going above and beyond to make her happy and comfortable. Thank you everyone.
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Review from M E (Granddaughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my Grandmother's 6-7 years at Foxbridge House she was extremely well cared for. She appreciated and enjoyed the clean, comfortable surroundings and amazing food. Her room was cosy and she was able to have lots of family photos up on her wall, lots of familiar faces and personal items. Every staff
member I encountered treated her with respect and most as if she was a loved family member. The coffee area at the entrance allowed visitors a comfortable, smart but relaxed place to chat with a great choice of drinks & both sweet and healthy snacks. Sadly my Grandmother passed away last month but the end of life care she received was really impressive, all staff really stepped up.
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Review from Mavis F (Son of Resident) assisted by family/friend published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found Fox Bridge very clean and welcoming. The staff were very friendly and helpful. My mum seems to have a better quality of life than we can provide at home.
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Review from Elicia L (Granddaughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really amazing and well cared for. And glad I know she is in good hands
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Review from S I (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When mum first came to Foxbridge House I was a little reluctant how she would settle in as English is not her first language.The staff are amazing so caring, Mum has settled in so well and I feel this is due to all the staff not just nursing, management even take and interest in everyone living here
knowing all their names.
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Review from T F (Son of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was easy to arrange care for my dad, the Customer Service Coordinator was very easy to deal with to help us arrange the respite care needed. Throughout the process she was very contactable and it was very reassuring knowing my dad had the best available care. When I needed to call Foxbridge they
were easy to get hold of and the team was always very curious, and the Receptionist in particular was really personable and helpful.
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Review from June P (Respite Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The friendly residents made my respite enjoyable.the staff on all levels were excellent in service and care. Happy at all times made the difference to my stay. I thank them for all they do and for their extreme patience.
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Review from N K (Son of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Foxbridge Home to anyone. They all treated my mum with respect, care, dignity, support and love. The staff went above and beyond to look after my mum and helped my brother and me emotionally.
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Review from Jane P (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Foxbridge House for nearly 4 years due to her Alzhheimers worstening. During the whole period the care and attention she received by all nurses and carers was excellent. If there were any issues, we raised these with either the nurses on duty, or Care Home Manager/Deputy
and the problems were dealt with promptly. Our family were always warmly greeted by everyone when we visited my mother.


My mother sadly passed away recently, and the care she received at the end of her life was exceptional. Additionally all members of staff from all departments- nurses, carers, management/admin, housekeeping, maintenance ensured our family were looked after too whilst we were at her bedside in the last few days.


Thank you Foxbridge House for everything.

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Review from C S (Sister of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff of Foxbridge House show patience and compassion for a resident with Alzheimer's and dementia. In sometimes difficult situations, their actions and caring are proof of a good and extensive training.
All this care takes place in a lovely environment, which unfortunately can't be appreciated
to the full but does contribute to their well-being.
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Review from Roger E (Respite Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good, but noisy being adjacent to the staff room, also at night. The staff are very friendly and helpful. Food is normally very good, and so are the evening meals and snacks at times.
Reply from Samantha Debenham, Reviews Team at Foxbridge HouseThank you for your feedback and for taking the time to share your experience with us regarding Foxbridge House. We're very pleased to hear your kind words about our staff - their friendliness and dedication mean a great deal to us - and we're glad that you've found the food and evening meals to be of a good standard.We're sorry to hear that noise from the staff room has been a concern, particularly at night. We understand how important a calm and restful environment is, and we are looking into ways to reduce any disruption caused in that area.Your comments help us to improve, and we truly value your input. Please do not hesitate to reach out to the Home Manager directly if there's anything more we can do to support you during your stay.
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Review from Catherine P (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
First impressions were good when viewing, we found the home clean, warm & welcoming. The sales manager, in particular was kind & knowledgeable. However, once my parents moved in it became quickly apparent that there were not enough staff to meet mum's needs, Communication between staff was poor. Some
staff did not follow correct procedures, eg lifting & repositioning. Mum was not checked as frequently as we were told. Mum often asked for help with toileting but was left waiting as there were not enough staff to help. Sometimes she waited for over an hour, soiled/wet. Not all staff were aware of mum's care needs & it was left to my dad to advocate for her. We often overheard staff complaining about colleagues. One member of staff couldn't do enough to help & came in early every day to wash and dress mum because he didn't trust the staff to do it. In some cases I think there was a genuine lack of concern from staff, but mainly there just weren't enough staff to keep residents safe & comfortable.
Reply from Samantha Debenham, Reviews Team at Foxbridge HouseThank you for taking the time to share your feedback, and I am truly sorry to hear about the concerns you've raised regarding your mother’s care at Foxbridge House. We always aim to provide a high standard of care, and I'm sorry to hear that we fell short of your expectations on this occasion.

We appreciate your initial positive experience with the home, and I am particularly glad to hear that our Sales Manager made a good first impression. However, it’s disheartening to hear that once your parents moved in, the care provided did not meet the standard you were expecting. We take your concerns seriously and are committed to addressing the issues you've highlighted.

We are deeply sorry to hear about your concerns regarding staffing levels, communication, and the impact it had on your mother’s wellbeing. Ensuring that each resident receives timely and compassionate care is always our priority.

We are also concerned to hear about the complaints overheard among staff, as this does not align with the values we work hard to promote. We are dedicated to providing a supportive and professional environment for both residents and staff, and we apologise for any distress this may have caused you.

We would sincerely appreciate the opportunity to discuss this with you in more depth. If you feel comfortable, we encourage you to reach out to the Home Manager directly who would be happy to provide a detailed response to your concerns. Alternatively, you can reach out to us via complimentsandcomplaints@careuk.com to voice your concerns.?

Thank you again for bringing this to our attention. We want to assure you that we are committed to providing a high standard of care and nurturing a welcoming and supportive environment. Your input is greatly appreciated.
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Review from A L (Respite Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been given a very favourable report from my two daughters initial visit, whilst I was still in hospital abroad, but on arrival from Barbados into London Heathrow Airport, and subsequently and ambulance journey to Foxbridge, I was truly delighted with my new temporary "home". The whole design
of the building, its cleanliness, the two gardens, which I later could visit, not to mention all the smiling members of staff! Thank you all for caring fro me so well those 2 weeks.
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Review from E B (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to my mother being repatriated from Barbados, we were able to secure a short stay room for her to recuperate after an accident. We found the service at Foxland House to be exceptional, from the manager to all on the front office, care team and nursing team. Thank you!
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Review from B P (Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Not very happy, left the Foxbridge House earlier. Have kept records.
Reply from Samantha Debenham, Reviews Team at Foxbridge HouseThank you for reaching out to share your concerns. I am truly sorry to hear that your recent experience at Foxbridge House did not meet your expectations. We take all feedback seriously and would like to understand more about your experience to address any issues and improve our service. I understand you have already liaised closely with the Home Manager regarding your concerns, and we cordially invite you to join us for lunch on your next visit to Foxbridge House. We would be appreciative to discuss any potential concerns or queries further with you. We are dedicated to ensuring that all residents and their loved ones feel welcomed and supported in our environment. Your satisfaction and wellbeing are incredibly important to us, and we are committed to continuing our professional development to ensure all residents and their loved ones feel supported and valued. Thank you again for bringing this to our attention.
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Review from A B (Son of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Foxbridge House for two weeks respite. The time has flown by and she has enjoyed every minute.She has caught up on sleep, had a break from caring duties and is going home completed rested and restored. I am sure she will be back.
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Review from E A (Wife of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful.
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Review from K M (Friend of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly environment. Calm place to be and confidence building surrounding which gives you comfort that resident is secure and well cared for.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Foxbridge House is calculated as follows: ( (564 Excellents x 5) + (138 Goods x 4) + (26 Satisfactorys x 3) + (13 Poors x 2) + (2 Very Poors x 1) ) ÷ 743 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxbridge House to verify any information. View our terms and conditions. Foxbridge House has an Enhanced Service - more info.