Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
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9.7 190 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

Foxbridge House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1804
  • Self-Funded Residential Dementia Care: from £1894
  • Self-Funded Nursing Care: from £2044
  • Self-Funded Nursing Dementia Care: from £2134
  • RESPITE Self-Funded Residential Care: from £2014
  • RESPITE Self-Funded Residential Dementia Care: from £2104
  • RESPITE Self-Funded Nursing Care: from £2254
  • RESPITE Self-Funded Nursing Dementia Care: from £2344

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Stella Barnes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

9.7

Foxbridge House has a Review Score of 9.7 (9.672) out of 10, based on 65 reviews in the last 2 years.
Over all time Foxbridge House has 190 reviews.

Overall Experience
  • 118
  • 63
  • 4
  • 4
  • 1
Date Published
  • 190
  • 27
  • 43
  • 65
  • 125
Reviewer Connection to Foxbridge House
  • 59
  • 28
  • 27
  • 15
  • 11
  • 10
  • 9
  • 8
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 190, showing 81-100
Review from M W (Wife of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Welcome from staff, very good.
Smiles all-round.
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Review from Philip G (Wife of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foxbridge has become a satisfactory care home for my wife. The home is warm and well-kept. The laundry service is good, meals excellent. I realise staffing is a constant worry for the home, however, I find the staffing levels generally good. Supervising staff are excellent. The staff are pleasant, helpful,
and professional. I have no complaints about staff or the running of the home.
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Review from S M (Great-Nephew of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My great-aunt stayed at Foxbridge House Care Home until she sadly passed away. The staff at Foxbridge House were all amazing. They ensured my great-aunt was comfortable and even showed compassion towards me and the rest of the family. During the last few days of her life, we were there for many hours.
We were given food and drinks and treated like their family. I cannot thank them all enough for what they have done.
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Review from Mary B (Resident) published on 22 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From arrival, I was met with kindness and courtesy. The staff are always pleasant and helpful.
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Review from Brian W (Husband of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring and in general very attentive to resident's needs. One always feels welcome by the front office staff. At times, at weekends when there are agency staff, the standard is lower i.e appearance of rooms, resident's personal items are left un-tidier.
Reply from Samantha Debenham, Personal Assistant at Foxbridge House

Thank you for taking the time to write a review for Foxbridge House. We are pleased to read that you find the team here very caring and attentive to residents' needs and that you feel welcome here. We would like to assure you that we are working on reducing our reliance on agency colleagues at the weekends and we are proactively working with our RGNs to ensure they are leading their teams to apply the same standards that are expected during the week. If you would like to discuss this further, please do not hesitate to contact the home manager directly.

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Review from R W (Son of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to the hard decision that my mother needed wrap around care following her deterioration due to dementia. Before she was placed in care she had a rapid three month decline. While she has been in Foxbridge the decline has drastically decelerated. I am in no doubt that this is through the excellent
care of the staff. The staff keep me updated and I can tell it's not just a job for them. The weight loss stopped for my mum when she entered care at Foxbridge. Foxbridge was recommended by a friend and I would be happy to also recommend.
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Review from M F (Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most people smile a lot so that is an indication of fun (?) satisfaction and from this general attitude to other staff and to work - they don't get to have hurt feelings of being exploited. There is a general happy satisfactory atmosphere throughout the home.
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Review from B M (Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like a full cooked breakfast.
Everything is alright.
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Review from A S (Resident) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my home now. I have a nice room.
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Review from G W (Resident) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The most striking feature for me was the attitude of the staff, which has been first class. Also the cleanliness.
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Review from S M (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent!
Kind, caring, well organised, clean, tidy, amazing staff, considerate, worth every penny. Highly recommend.
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Review from Dawn W (Niece of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home and very friendly staff.
Would recommend to anyone.
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Review from C C (Niece of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot speak highly enough of the staff. My aunt is always treated with dignity, care and consideration.
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Review from L T (Wife of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had experience of two previous care homes, Foxbridge House is far and away the best.
Every member of staff - irrespective of role - exhibits professional and personable attributes individually and as a team.
Residents and visitors are listened to and will comply where possible.
This care
home presents a care culture which is second to none.
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Review from D R (Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first month at Foxbridge House has been very good. All of the staff are very friendly and look after me very well. The menu is very good and the food is very tasty.
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Review from T M (Niece of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative's overall experience has been professional and very caring.
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Review from E B (Respite Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was very good as was my treatment and attention from everybody.
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Review from C B (Son of Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly and caring staff who have brought a smile back on mum's face. Comfortable accommodation and facilities.
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Review from Robert E (Respite Resident) published on 8 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was very comfortable for me and a relaxation for my partner following a major medical issue.
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Review from A K (Resident) published on 15 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in respite care for three weeks after being in hospital for a serious health condition. This is my second time around. I have both times throughout enjoyed myself and hoping to go back again in May when my daughter goes on holiday. Everybody is so kind, helpful and the food is very good - well
cooked. Considering Covid existed, I thought all the staff coped excellently or looked after us residents extremely well.
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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 65 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Foxbridge House is calculated as follows: ( (561 Excellents x 5) + (150 Goods x 4) + (26 Satisfactorys x 3) + (12 Poors x 2) + (2 Very Poors x 1) ) ÷ 751 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 62 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

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Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.

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