Foxbridge House

Mum was at Foxbridge very briefly mainly for respite care after time in hospital. She was very frail and had had a bad experience in hospital, so the kindness of all the staff and the gentleness of those providing personal care was truly appreciated. The nursing staff particularly were very caring and made sure all her needs were looked after.

He was very pleased with all aspects of his stay, enjoyed the food and felt he was being looked after to a very high standard.

Would recommend my experience here.

The decision to place a much-loved relative into care is difficult but we couldn't have found anywhere better for my husband. Thank you Foxbridge.

My aunt was frail and vulnerable, living an isolated existence in a remote village. Since coming to Foxbrige House, she has found companionship from both staff and other residents. Regular meals, entertainment and trips out have helped significantly boost her overall well-being. Prescribed medication is taken on time too! It was the right decision for my aunt to join the wonderful community at Fxbridge House. It is lovely to see her smile, laugh and be content in a safe, secure and caring environment.

My experience of Foxbridge House started when we were desperately trying to find nursing care for Mum and I popped into the home to see whether they had availability. I was treated with such care and consideration at a very difficult time and this continued throughout the whole time Mum was in their care. Despite Mum only being with Foxbridge House for a matter of days I felt that they wanted to know her and treated her as an individual and with every respect. She was always well looked after and our interactions with all staff were good. Following her death we were again treated kindly and compassionately and overall I cannot rate our experience highly enough.

I am more than happy that we chose Foxbridge House to look after my mother. She has been looked after well, and the atmosphere is relaxed. We particularly enjoyed using the garden during the summer.

Whilst my wife was only with you for a short time, I always felt that she was with people who sincerely cared and it gave me great peace of mind to know this. Foxbridge House was always welcoming and the staff all acknowledged visitors even offering to bring refreshments to the room. My wife always seemed content whilst she was in your care and I would like to thank everyone for the great care, kindness and consideration extended not only to my wife but to me and my family during a very difficult time.

Overall, excellent. Cannot comment on value for money because I don't live in this country and have not visited any other facilities so have nothing to compare it against. Only negative comment is a lack of information to residents and relatives of the residents. I felt that a detailed explanation or even overview of 'how things work' would be helpful, e.g. how an account is opened for physios etc. to be paid for. Also, felt that a resident's initial 'through the door' could be made more comforting.

Very professional, a thoroughly workable process for us to have our parents admitted as residents. All of the 'front of house' staff are excellent. The positive vibe that is projected for all to see is enjoyable. The resident facilities appear top class and the public areas/meeting spaces are kept spotless.

I tasted the food from a bit of left on Dad's plate, it was fish pie and sliced potatoes, I thought it was very bland with no taste, no seasoning at all. He eats all the puddings though.

Since my father-in-law has moved to care support, his health has improved. The room is clean, the facilities are good and the staff are very polite.

I have always been contacted if staff have had concerns about my relative's well-being.

I went to go and visit my uncle and thus far he has seemed to express than he has settled in. He talks about how caring the staff are, a variety of food he can choose from and how his room is always clean. It's nice to know that my uncle is being taken care of, he says that he would recommend Foxbridge House to friends and family.

I was so pleased with the care and attention my husband received during his stay. the staff showed him great attention and were very warm and genuine when dealing with him.

Very well kept home all members of staff are first-rate and helpful. The rooms are good and clean. Public areas are all good. Good that I have seen looked very appetizing.

The only negative observations I have are as follows. The food provision was not great; breakfasts were excellent, but after that it was very hit and miss as some items not available and some things just not cooked properly. The alarm opposite room eleven is very annoying. Room eleven has very little light and no access to garden. Overall, a superb experience. Thank you to all staff.

We are very pleased with the help and support our resident is receiving at Foxbridge House. His room is always clean and fresh, and so is he, and his clothes are always clean and well laundered. There are many activities to choose from, and we always find the staff friendly and approachable. He enjoys his food, and allowing a glass of wine is a nice touch. The food always looks extremely good and varied. His care and nursing requirements are first class, and very professional. He is a vulnerable person, and we feel he is very safe in Foxbridge.

Dad came in for two weeks respite before moving to a home closer to my mum. How I wish I could pick up Foxbridge House and put it next door to Mum, the care and attention we received was superb! The staff are terrific and there is a lovely warmth to the home. Everyone we met showed genuine interest and a wish to care for Dad. I couldn't have asked for more.

I would have preferred to stay for one week but that option was not available. Overall, I am glad of my decision to stay at Froxbridge House.