Bridge House Care Home

Thames View, Abingdon OX14 3UJ
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9.8 104 Reviews
  • Bridge House Care Home, Abingdon
Bridge House Care Home is an award-winning Oxfordshire care home that provides loving and person-centred nursing, residential, and dementia care delivered by an expert team.

Rated ‘Outstanding’ by CQC*, awarded Best Care Team at the Oxfordshire Care Awards 2025, winners at National Care Awards and the Great British Care Awards in 2023, and platinum accredited with the Gold Standards Framework for compassionate end-of-life care, the home perfectly combines exceptional care in an elegant setting.

The welcoming home boasts bright and airy lounges, beautiful en-suite bedrooms, private dining room, and a bustling bistro, in addition to a stunning spa and hair salon, cinema and fitness suite. Tranquil landscaped gardens surround the home and calming indoor gardens are the perfect spot for rainy days. All just minutes’ walk from Abingdon's picturesque Abbey Gardens.

With a focus on making life meaningful every day, residents enjoy a holistic activities programme, including exciting trips out in their minibus or chauffeur-driven Mercedes, make a wish initiative, live music, Zumba and tai chi classes, language café, repairs café, reminiscence projects, and their very own ‘Little Bears’ toddler group.

And, with soothing lighting, aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

Residents’ families and friends are an integral part of life at Bridge House, underpinned by strong community links through over 55s The Riverly Club, which creates a wonderful, vibrant home community for everyone to enjoy.

As part of Bridge House’s commitment to providing specialist care, its long-standing team receives extensive on-going training, professional development, and guidance to support all residents to live fulfilled and happy lives.

* CQC report January 2019.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Marta Leszko (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (71)

Bridge House Care Home Reviews (104)

9.8

Bridge House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 24 reviews in the last 2 years.
Over all time Bridge House Care Home has 104 reviews.

Overall Experience
  • 80
  • 23
  • 1
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Date Published
  • 104
  • 5
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  • 24
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Reviewer Connection to Bridge House Care Home
  • 33
  • 16
  • 11
  • 10
  • 10
  • 8
  • 6
  • 3
  • 1
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Total of 104, showing 21-40
Review from K S (Niece of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have worked very hard to give the residents a special Christmas with lots of activities for them to enjoy.
As always, my relative has been well cared for by the kind and friendly staff. Thank you.
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Review from Penny S (Wife of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Bridge House now for four months. I've been very impressed by how the staff welcomed him and worked hard to understand and adjust to his needs, both physical and cognitive. They have also made me and other family members feel very welcome when we visit. Their activities programme
is excellent, with a real effort made to cater to individual interests and abilities. I often take him down to the Bistro for a cup of coffee when I visit, and enjoy the friendly atmosphere with a welcome not just from staff but from other residents and visitors. It is also very helpful to be so near the centre of Abingdon so I can take him out for a cup of coffee in the town.
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Review from S H (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff make you feel welcome, make efforts to have personal contact with residents and their family members. Offer an extensive range of activities for residents and their families. Christmas program was great and the outside lights were amazing.
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Review from Sandra J (Wife of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm, friendly place, all staff are exceptionally helpful. Rooms are clean and comfortable. Entertainment was good with many activities held in the garden. My husband was in Bridge House Care Home for respite care. During his stay, all staff knew him by name, even if they didn't work with him.
I was very apprehensive before his stay but now I know that I can happily leave him there knowing that he will be well cared for by the Bridge House family.
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Review from M N (Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very apprehensive to start but all was good.
My experience has been very good. I have relaxed and been able to join different social occasions. Food was excellent. All staff very kind and helpful. Lots of things to do and also outings/
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Review from Caroline C (Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Bridge House Care Home after three months in various hospitals. I have a single room/bedroom and a small patio where I have lovely plants. The staff are all very helpful and make sure that we have all that we need. The food is good with a good variation. The trips that are organised are entertaining
and a good variation.
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Review from M E (Respite Resident) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Bridge House for two weeks respite care while my family travelled to Australia. There was a very warm welcome from all the staff which made settling in very easy. My room was extremely comfortable. I appreciated the many quiet areas as well as the activities that are provided. A good visit.
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Review from D B (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding standards of care and compassion shown to all residents, witnessed on a daily basis. Nothing is too much trouble for all the lovely staff and exceptional standards and communication from the nursing and management team. All the staff at Bridge House work together happily to create an atmosphere
of calm and peace.
Beautiful home and lovely rooms. Lots of interesting activities take place to keep residents stimulated. Food is varied and high quality. I would not hesitate to recommend Bridge House to anyone looking for a care home to take good care of their loved one.
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Review from Mary H (Wife of Resident) published on 17 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Bridge House for fifteen months. He was well looked after by caring and attentive staff. The staff treat the residents with kindness and respect and are welcoming to visitors. Overall, it has a feeling of quiet calm.
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Review from Colin T (Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The facilities are very good. My room is very adequate. Food and drink are provided regularly. Food and drinks are to a high standard. Regular entertainment makes all the difference.
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Review from Louise H (Daughter of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care Mum has received over the past 7 years she has been resident at Bridge House. The home has responded and adapted to her changing needs, keeping her safe and well looked after. Communication with the home manager has always been excellent and a huge support. The activities
team are outstanding, reaching out to the residents and organising engaging pastimes that Mum has very much enjoyed over the years. It is also a big plus having the lovely hair salon. Not least, I have always been made very welcome by all the staff when visiting and it is a pleasure to spend time with Mum in the friendly and caring environment of Bridge House.
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Review from Lindsey O (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent. Nothing is too much trouble and they are all kind and caring. Although covid made things difficult in relation to visiting etc everyone did what they could to allow my brother and me to have contact with my Mum. The staff who arranged the video calls were brilliant. Now things
are back to normal my Mum has been out and about which she obviously enjoys. Although my Mum has found some aspects of living in a Care home difficult, we have never had to worry about the care she receives. Thank you to you all.
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Review from Nicola M (Daughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care. My father was looked after by compassionate, patient and joyful staff for over five years. I am enormously grateful to Bridge House and all the incredible staff that work there and look after our most beloved ones.
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Review from J T (Daughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Excellent facilities and garden. The activity coordinators are brilliant and organise a lot of activities. Have been some staff shortages, which has impacted on some aspects of care. I have seen some messy rooms and individuals after food times.
Reply from Lucy Porter, Home Manager at Bridge House Care Home

Thank you for taking the time to leave a review. We were so saddened to read your thoughts and would urge you to come and speak to us about how you feel. As you know the past couple of years have been particularly difficult for the care industry and this has had an unavoidable impact on the recruitment of permanent team members across the sector. We have ensured that our staffing levels are maintained to meet the complex needs of our residents, however, at times, we have needed to enlist the support of trusted agency team members to ensure this. I would like to reassure you that we are working hard to recruit new permanent members and I’m happy to confirm there are a number of new members due to join us shortly, once all of our careful checks have been completed. Our team remains committed to continuously ensuring quality care is provided to our treasured residents and they continue to do all they can to ensure our residents remain happy, engaged and fully supported.

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Review from Mike C (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff attitude and qualities are exceptional, very caring and understanding in sometimes exceptional circumstances. Courteous and friendly at all times, such a lovely pleasant atmosphere everywhere within the home.
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Review from Janice M (Daughter of Resident) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum looks better than she has in a long time - she is engaged and settled so well after a reluctant arrival. I have received photos of her looking happy this is very important to me. She is well looked after and well fed thank you.
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Review from J G (Husband of Resident) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
One very noticeable thing about Bridge House is the generally cheerful and welcoming impression given by all members of staff – especially impressive during what must be very straining times. No one ever makes you feel a nuisance. There is sometimes a difference of information – e.g. on whether or not
masks need to be worn in the garden – as is sometimes a bit difficult to keep up with changes of information.
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Review from K H (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Bridge House for over five years. During that time she has been well looked after by the kind and caring staff. She has enjoyed the excellent events organised by the amazing events team, including the quizzes, singers and entertainment and in August this year enjoyed her
90th birthday. During Covid the staff have worked hard to keep everyone safe while ensuring the residents are still able to enjoy the events at the home.
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Review from J S (Son of Resident) published on 23 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are caring, friendly and approachable. The accommodation is excellent, clean and well cared for. The food is varied, tasty and nutritious. The activities team are hard-working, lively and always happy! Throughout Covid, the team have worked tirelessly to maintain standards in very difficult
circumstances. Dad has been very happy there!
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Review from A H (Son of Resident) published on 23 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whilst fully appreciative of current circumstances, I’m struggling to see value for money. The furniture in the rooms is poor and the food leaves a lot to be desired. Overall positive but these failings need to be addressed.
Reply from Lucy Porter, Home Manager at Bridge House Care Home

Whilst we were pleased to hear your relative is settling in well and comfortable when we have spoken to them directly, we were so saddened to read your feedback. We would of course welcome a chat with you to understand your concerns more fully so we can remedy them. Please always feel like you can speak with us directly – we welcome all feedback as it helps us to continually improve our home for our treasured residents. Please do contact us when it’s convenient for you.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Bridge House Care Home is calculated as follows: ( (236 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 282 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (20)

Meet the Team (2)

Marta

Marta Leszko

Job Title: Home Manager Joined: 2022

Marta has been part of the Carebase family since 2015 and, as a registered nurse and trained Dementia specialist, she has extensive elderly care experience.


Marta spent an earlier part of her career as Deputy Manager at Bridge House, before returning as Home Manager in 2022. She holds a master’s degree and Leadership and Management qualifications.


Marta is passionate about enabling our wonderful residents to live life to the fullest and providing expert guidance and support to families.


Speaking about her role at Bridge House, Marta said: “Nothing beats seeing residents smile, knowing they are happy and fulfilled. I’m proud to support and develop our wonderful team to deliver excellent care.”


In her spare time, Marta enjoys keeping active by cycling and doing Pilates. She also enjoys travelling and likes to relax by going to the cinema and spending time with friends.

Anita

Anita Radecka

Job Title: Deputy Manager Joined: 2016

Anita has been part of our Bridge House family since 2016. From a young age, Anita knew her future was in the care sector when she completed work experience in a hospice and found herself staying late and returning every weekend to spend time with patients. She loved being able to make a positive difference in people’s lives and that passion has definitely transferred to our residents, families and team at Bridge House. And, with extensive care experience including roles as carer, senior carer, head of care, care services manager, and deputy manager, she was our perfect choice for acting home manager.


Speaking about her position at Bridge House, Anita said: “I love how every day is different and that every day you have the opportunity to make someone smile, to make their day better and to have a positive difference – it’s really rewarding. I’m also proud to support and develop our amazing Bridge House team – they truly are exceptional.”


In her spare time, Anita enjoys spending time with her family; her husband Leion and little boy Isaac as well as enjoying a good movie and nice ice cream!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge House Care Home to verify any information. View our terms and conditions. Bridge House Care Home has an Enhanced Service - more info.