Bridge House Care Home

Thames View, Abingdon OX14 3UJ
Review Us
9.8 104 Reviews
  • Bridge House Care Home, Abingdon
Bridge House Care Home is an award-winning Oxfordshire care home that provides loving and person-centred nursing, residential, and dementia care delivered by an expert team.

Rated ‘Outstanding’ by CQC*, awarded Best Care Team at the Oxfordshire Care Awards 2025, winners at National Care Awards and the Great British Care Awards in 2023, and platinum accredited with the Gold Standards Framework for compassionate end-of-life care, the home perfectly combines exceptional care in an elegant setting.

The welcoming home boasts bright and airy lounges, beautiful en-suite bedrooms, private dining room, and a bustling bistro, in addition to a stunning spa and hair salon, cinema and fitness suite. Tranquil landscaped gardens surround the home and calming indoor gardens are the perfect spot for rainy days. All just minutes’ walk from Abingdon's picturesque Abbey Gardens.

With a focus on making life meaningful every day, residents enjoy a holistic activities programme, including exciting trips out in their minibus or chauffeur-driven Mercedes, make a wish initiative, live music, Zumba and tai chi classes, language café, repairs café, reminiscence projects, and their very own ‘Little Bears’ toddler group.

And, with soothing lighting, aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

Residents’ families and friends are an integral part of life at Bridge House, underpinned by strong community links through over 55s The Riverly Club, which creates a wonderful, vibrant home community for everyone to enjoy.

As part of Bridge House’s commitment to providing specialist care, its long-standing team receives extensive on-going training, professional development, and guidance to support all residents to live fulfilled and happy lives.

* CQC report January 2019.
Show Bridge House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Marta Leszko (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (71)

Bridge House Care Home Reviews (104)

9.8

Bridge House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 24 reviews in the last 2 years.
Over all time Bridge House Care Home has 104 reviews.

Overall Experience
  • 80
  • 23
  • 1
  • 0
  • 0
Date Published
  • 104
  • 5
  • 13
  • 24
  • 80
Reviewer Connection to Bridge House Care Home
  • 33
  • 16
  • 11
  • 10
  • 10
  • 8
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 104, showing 61-80
Review from Maureen F (Wife of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is a dementia patient and, as such, he has times when he can be difficult. He is always treated with great kindness and respect by staff who are always happy and smiling. Nothing is too much trouble for them and they have infinite patience and a wonderful sense of calm. He tells me 'it is
a good place'.


When entering Bridge House you feel you are going into a large family home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike D (Son of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently become a resident at Bridge House Care Home. He originally went in for two weeks respite but very quickly decided this is where he wanted to stay permanently.
He had been struggling with walking in his bungalow and had fallen several times.
At Bridge House, he felt safer with
24-hour care. He loves his room and has filled it with his favourite possessions from home.
He says he feels safer now and he is joining in with activities and has a new lease of life.
He said 'everyone is kind and looking after me so I will stay here'.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W L (Friend of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very well-run care home in the middle of Abingdon, which has advantages of being near shops, the town centre etc, yet beside the River Thames. A well-designed and well laid out building.


Good management with attentive, cheerful staff. Good programme of activities. Intriguing blend with a 'club'

allowing older non-residents to use facilities (cafe, gym, cinema, salon etc) which brings delightful life to the place. A good business model.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M N (Resident) assisted by family/friend published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice rooms, especially end of the corridor. Good food. Activities most days. Bistro for drinks, light snacks and meeting other people. Very good, friendly staff. Near the park and next to a supermarket. Cannot think of anywhere better.
Reply from Jean Bishop, Business Manager at Bridge House Care Home

Thank You so much for your feedback!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine A (Daughter of Resident) published on 26 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge House looked after my mother wonderfully well for two and a half years until the end of her life. Bridge House doesn't look like a care home which was why my mother chose it. She could get her hair done in the lovely hair salon then go and have a coffee at the bistro which was her normal routine
before moving to Bridge House. And she was able to go out with the driver on trips around Abingdon which gave her an important sense of freedom
The Riverly Club staff, nurses and care staff took the time to get to know her and understand her needs - she didn't always make it easy but they never stopped trying. They grasped what was most important to my mother and kept that at the forefront of her care, especially as her needs changed over time.
Their end of life care was outstanding - both in how they kept my mother comfortable, peaceful and pain-free and how they supported our family. I can't fault them. I feel very fortunate to have had Bridge House looking after my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Son-in-law of Resident) published on 26 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well-orchestrated care over the two and half years my relative was living there, which was impressive given how her condition changed during her time at Bridge House. They embraced family involvement and were always open to thinking of new ways to stimulate the care home environment for its residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra G (Friend of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although only with them for a short time, the care and understanding was first class. Every staff member made a difficult time easier to cope with. Excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Sister of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is enjoying making new friends and is really beginning to feel "at home" at Bridge House. The décor and furnishings are well thought out to magic up a pleasing ambience in all areas and the positivity of the staff are conducive to a happy life.


It's a nice place for friends and relatives

to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been here for over 2 years.


During this time, his dementia/Parkinson's has deteriorated resulting in his ability to communicate and walk. Despite this, the home has been extremely responsive to meet his needs. They have taken time to learn more about him as a person and encourage his

hobbies and interests. All the staff are caring, professional and cheerful. They are well led by the manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A O (Daughter of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care and safety is good. Some areas could be improved such as foot and nail care. We pay £5500 a month, surely £20 of that could be used on monthly Chiropodist visits. I have to cut my mother's nails and hair as both need to be paid for and this mounts up each month on top of toiletries etc.
Toe nails are not easy to deal with in old age.
Reply from Jean Bishop, Business Manager at Bridge House Care Home

Thank you for your feedback. We value all feedback at Bridge House and welcome the opportunity to discuss any concerns you may have with us. I understand that you have already spoken to the manager at the home and a plan of action is in place, however, please feel free to contact me if you so wish to discuss further.
Kind regards, Jean Bishop (Bridge House, Regional Manager).

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Sister of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been so impressed with the many instances of particular care and kindness towards my sister and other residents and the efforts made to give them pleasure. It is a lovely place to visit as it is always clean, attractive and welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert G (Friend of Resident) published on 20 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Bridge House has taken great care of our friend since February 2015. We visited many homes in a 30 mile radius and The Bridge House, Abingdon was top of the list by a large margin.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V H (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Bridge in December 2016. The care she receives is superb - it's such a relief to know that she is safe, so well looked after and genuinely adored by the staff.
The lifestyle coordinators work really hard and encourage residents to join in and try new activities.
The party arranged
for my mother's 100th birthday was fantastic.
I would not hesitate to recommend Bridge House.
I cannot comment re value for money - it's very expensive but is on a par cost-wise with other care homes - what price can you put on a loved ones well being and safety?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 11 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother suffers from a rare terminal neurological illness, Progressive Supranuclear Palsy. She has been a resident of Bridge House for three years. Over that time both her nursing and care have been carried out by the staff with the greatest of kindness and professionalism. The fact that despite
her illness progressing steadily, she has never had an infection and always looks her best is a great testimony to the high standards at Bridge House. I would recommend them without hesitation.
Reply from Jean Bishop, Business Manager at Bridge House Care Home

Thank you for your kind words and it is an on-going pleasure to care for your Mum! Feedback is always welcome as you know.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond B A (Husband of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In early 2015 my wife was diagnosed with 'Lewy body' dementia, and by November of that year she was admitted to Bridge House Care Home, Thames View, Abingdon for specialist care in one of their south-facing rooms. While she was a little resentful at the beginning of her stay, it was only the professional
care of the staff that led her to accept her situation. After 22 months however, her health deteriorated suddenly and she died on 4th September 2017. I am happy to recommend Bridge House to future clients.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John R (Respite Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A most relaxing fortnight with helpful and pleasant staff. We feel much better for our stay with you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon N (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When you walk into Bridge House Care Home it feels more like a hotel than a care home. Beautiful en suite rooms spacious and with all "mod cons" suited all ages and disabilities. Lovely communal areas, plenty of space for walking inside and out. Food was always well presented and good choice on offer.
Nothing was too much trouble. The staff were all superb, well trained and very caring. Nursing staff were always on duty. Laundry and in house cleaning to a high standard. I loved The Bistro for coffee and lunch. A perfect place to stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise B (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how pleased my sister and I were that we found Bridge House Care Home for mum.
The facilities are 2nd to none and nothing was too much trouble for any of the staff whether it be the nurses, carers, domestic/maintenance staff the two absolutely fabulous lifestyle coordinators, hairdressers
and reception/driving staff. What really makes a difference is how all the staff act as "one family" under the guidance of the manager. Unbelievable care.
Reply from Sybill Evans, Director of Nursing at Bridge House Care Home

We have been priviledged that you chose us to nurse your mum. It was a pleasure to get to know you and your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacquie R (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad had a wonderful time - they felt the two weeks of respite care was like a holiday. They were very pleased with the friendliness of the staff and the quality of all the services. Mum loved the high-quality furniture and curtains. They made a lot of friends and are thinking of going back permanently.
Reply from Sybill Evans, Director Of Nursing at Bridge House Care Home

Thank you so much! We loved having your parents and look forward to meeting them again. They were a breath of fresh air.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 13 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother came to Bridge House at very short notice, with a progressive brain tumour and a short and difficult life expectancy. Bridge House bent over backwards to accommodate her quickly and make her feel instantly at home. Bridge House feels like a good hotel, but with confident and exceptional care
and, most important of all, great compassion and humanity. My mother received excellent care, tailored to her physical needs, but was also recognised for the individual she was and treated with dignity, humanity and compassion, but also kindness and genuine friendship throughout her time there. All that care was also extended to her family and we were supported and cared for right up until the end of her life and beyond. Bridge House and its staff felt like an extension of our own home and family and we were made to feel completely comfortable there, day or night, even after our mother died. It manages to be an exceptional care home, without ever feeling like a care home at all. We are very grateful to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Bridge House Care Home is calculated as follows: ( (236 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 282 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (20)

Meet the Team (2)

Marta

Marta Leszko

Job Title: Home Manager Joined: 2022

Marta has been part of the Carebase family since 2015 and, as a registered nurse and trained Dementia specialist, she has extensive elderly care experience.


Marta spent an earlier part of her career as Deputy Manager at Bridge House, before returning as Home Manager in 2022. She holds a master’s degree and Leadership and Management qualifications.


Marta is passionate about enabling our wonderful residents to live life to the fullest and providing expert guidance and support to families.


Speaking about her role at Bridge House, Marta said: “Nothing beats seeing residents smile, knowing they are happy and fulfilled. I’m proud to support and develop our wonderful team to deliver excellent care.”


In her spare time, Marta enjoys keeping active by cycling and doing Pilates. She also enjoys travelling and likes to relax by going to the cinema and spending time with friends.

Anita

Anita Radecka

Job Title: Deputy Manager Joined: 2016

Anita has been part of our Bridge House family since 2016. From a young age, Anita knew her future was in the care sector when she completed work experience in a hospice and found herself staying late and returning every weekend to spend time with patients. She loved being able to make a positive difference in people’s lives and that passion has definitely transferred to our residents, families and team at Bridge House. And, with extensive care experience including roles as carer, senior carer, head of care, care services manager, and deputy manager, she was our perfect choice for acting home manager.


Speaking about her position at Bridge House, Anita said: “I love how every day is different and that every day you have the opportunity to make someone smile, to make their day better and to have a positive difference – it’s really rewarding. I’m also proud to support and develop our amazing Bridge House team – they truly are exceptional.”


In her spare time, Anita enjoys spending time with her family; her husband Leion and little boy Isaac as well as enjoying a good movie and nice ice cream!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge House Care Home to verify any information. View our terms and conditions. Bridge House Care Home has an Enhanced Service - more info.