Bridge House Care Home

Bridge House Care Home has put the health and safety of its residents and staff to the fore during the Covid Pandemic. While this has meant that the relatives such as myself have not had physical contact with their loved ones I recognise that it is for the good of all. The care given to residents particularly to provision of activities for them been excellent.

My mother moved into Bridge House on the 1st June with advanced Dementia. Despite the difficulties relating to the COVID virus she appears to be happy and content and also now looks better than she did a few months ago. The activity programme is comprehensive and despite my mother not being able to comprehend what is going on most of the time I do think she is benefitting from activities going on in the background.

The whole team is to be congratulated for maintaining the highest standards of care and compassion, and for all the efforts made to support residents’ wider well-being, through maintaining social activities (so far as possible and appropriate), and preserving provision for safe visiting wherever possible.

Both my parents moved into Bridge House over a year ago and we are delighted with the care they have received, particularly through the pandemic. Bridge House took immediate steps to protect all their residents and whilst we have not been able to visit, quite understandably, they keep us in touch very effectively.

Bridge House provides exceptional care in a clean, bright and very happy environment. The staff are always helpful and friendly and you really feel like they do love and want to care for your loved one as you would personally. Communication has been great, especially during this difficult Covid-19 time and you can always get through to the carers and nurse on your loved one’s floor. They provide excellent varied activities - both in groups and individually, which always keeps the residents amused. It’s such a difficult decision moving a relative into care but with Bridge House I know my mother is in safe hands.

Mum spent the last five years of her long life here and was one of the earliest residents. She was extremely well looked after and the staff related well to her. She took part in many activities, as long as she could, and during her last illness was cared for with sympathy and great kindness. her only complaints were about the variable quality of meals and the necessity to use agency staff.

The family appreciated being made welcome and coming to know many of them by name.

My mother was a resident at Bridge House Care Home for over five years. Overall a very good care home with a very kind friendly and caring atmosphere, good facilities, activities but expensive. My mother's main issue was the variable quality of food she often complained that meals arrived late with especially the eggs congealed or not hot. On arrival, she clearly stated she did not eat cheese or tomato but after years in residence, she was still offered pizza etc! Because fo the food issues she did not feel she was getting value for money, and quite upset by the high staff turnover.

I was looking for a care home with nursing facilities for rest of life care for my friend who has Parkinson's. I found most homes to be very busy and noisy. Bridge House is calm, peaceful and can be likened to a good quality hotel. My friend has been there for one year now and he is very happy and has improved dramatically since he has been there.

Cheerful and caring staff. Very good setting. Good atmosphere. Sense of belonging and made to feel at home.

My wife has been a resident since August 2017. At first, she took part in all the activities, but as her condition deteriorated she was able to participate less. The care staff, led by an excellent nurse, make every effort to enrich her life. Nothing is too much trouble. The staff are well trained, the facilities well designed. I am treated as well as the residents. The care and compassion are constant.

The move was indeed unsettling for both Dad and us - far more than we had really envisaged but gradually, step by step, with a lot of input and care from everyone at the Bridge, the settling in happened. The staff cannot be faulted for their care and kindness - both to the family and Dad. Eight weeks after moving in, I feel that we are just about there!

I have been made very welcome here. The care is excellent.

After two weeks of respite "trial", we have asked for my husband's residence is made permanent. No hesitation!

Friendly, caring and helpful. Find that I don't worry now. My mother is here, been looked after. Mother says she is very happy here. It is a lovely place. Activities are very good. Most enjoyable. Home from home and love the Manager.

My husband is a dementia patient and, as such, he has times when he can be difficult. He is always treated with great kindness and respect by staff who are always happy and smiling. Nothing is too much trouble for them and they have infinite patience and a wonderful sense of calm. He tells me 'it is a good place'.

When entering Bridge House you feel you are going into a large family home.

He said 'everyone is kind and looking after me so I will stay here'.

A very well-run care home in the middle of Abingdon, which has advantages of being near shops, the town centre etc, yet beside the River Thames. A well-designed and well laid out building.

Good management with attentive, cheerful staff. Good programme of activities. Intriguing blend with a 'club' allowing older non-residents to use facilities (cafe, gym, cinema, salon etc) which brings delightful life to the place. A good business model.

Nice rooms, especially end of the corridor. Good food. Activities most days. Bistro for drinks, light snacks and meeting other people. Very good, friendly staff. Near the park and next to a supermarket. Cannot think of anywhere better.

Their end of life care was outstanding - both in how they kept my mother comfortable, peaceful and pain-free and how they supported our family. I can't fault them. I feel very fortunate to have had Bridge House looking after my mother.

Well-orchestrated care over the two and half years my relative was living there, which was impressive given how her condition changed during her time at Bridge House. They embraced family involvement and were always open to thinking of new ways to stimulate the care home environment for its residents.