Bridge House Care Home

Thames View, Abingdon OX14 3UJ
Review Us
9.8 104 Reviews
  • Bridge House Care Home, Abingdon
Bridge House Care Home is an award-winning Oxfordshire care home that provides loving and person-centred nursing, residential, and dementia care delivered by an expert team.

Rated ‘Outstanding’ by CQC*, awarded Best Care Team at the Oxfordshire Care Awards 2025, winners at National Care Awards and the Great British Care Awards in 2023, and platinum accredited with the Gold Standards Framework for compassionate end-of-life care, the home perfectly combines exceptional care in an elegant setting.

The welcoming home boasts bright and airy lounges, beautiful en-suite bedrooms, private dining room, and a bustling bistro, in addition to a stunning spa and hair salon, cinema and fitness suite. Tranquil landscaped gardens surround the home and calming indoor gardens are the perfect spot for rainy days. All just minutes’ walk from Abingdon's picturesque Abbey Gardens.

With a focus on making life meaningful every day, residents enjoy a holistic activities programme, including exciting trips out in their minibus or chauffeur-driven Mercedes, make a wish initiative, live music, Zumba and tai chi classes, language café, repairs café, reminiscence projects, and their very own ‘Little Bears’ toddler group.

And, with soothing lighting, aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.

Residents’ families and friends are an integral part of life at Bridge House, underpinned by strong community links through over 55s The Riverly Club, which creates a wonderful, vibrant home community for everyone to enjoy.

As part of Bridge House’s commitment to providing specialist care, its long-standing team receives extensive on-going training, professional development, and guidance to support all residents to live fulfilled and happy lives.

* CQC report January 2019.
Show Bridge House Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Marta Leszko (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (71)

Bridge House Care Home Reviews (104)

9.8

Bridge House Care Home has a Review Score of 9.8 (9.819) out of 10, based on 24 reviews in the last 2 years.
Over all time Bridge House Care Home has 104 reviews.

Overall Experience
  • 80
  • 23
  • 1
  • 0
  • 0
Date Published
  • 104
  • 5
  • 13
  • 24
  • 80
Reviewer Connection to Bridge House Care Home
  • 33
  • 16
  • 11
  • 10
  • 10
  • 8
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 104, showing 41-60
Review from J T (Brother of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very satisfied with the care that is given. The environment is meticulously kept both in the communal areas and the individual rooms. Each resident is helped to personalise their own room. There are also excellent communal facilities. The overall running of the home is professional and efficient.
The office is well run and attends to all requests. The in front staff are extremely helpful and go out of their way to solve problems. My impression is that the individual nursing care is very good. The overall health and well-being of the patients is their first concern. My brother has been the recipient of much loving-kindness at Bridge House which I know he really appreciates after a number of difficult years of home care by visiting home carers who were barely functional. As the cost of care at Bridge House is very high, I would be disappointed if I could not give this glowing report. My thanks to all the staff for their excellent work.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Husband of Resident) published on 21 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care of my wife, despite the challenges of Covid-19 and of her very variable moods. The lifestyle staff have been exceptionally helpful, well beyond the call of duty, in finding ways to engage her, and have even taken her out in a wheelchair to see the Christmas lights in Abingdon. Very impressive
care from all concerned.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann S (Partner of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are so many exceptional staff at Bridge House that it is difficult to choose one thing that encapsulates the high quality of care, love and friendship the residents receive to enhance their well being and sense of routine.
My partner has been a resident at Bridge House for 7 years. He is happy
and settled. The carers are all so kind and loving that I know he is looked after in the best possible way. They know him so well they can recognize any change in his health or mood and react accordingly to bring a smile back to his face. I am kept informed of everything that affects his care and health, am made very welcome and always experience kindness and friendship from all the Bridge House Team.
Covid-19 has produced many challenges. I applaud the personal sacrifices made by the Bridge House team to ensure everyone's safety and well being and the ways you have enabled residents and families to keep in touch.
You are amazing. thank you for all the care and love you give my partner.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K (Son of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not have found a better home for my mum. Recent COVID restrictions in my view have been detrimental to her care but there has previously been more flexibility and who can tell where we go from here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A D (Daughter of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother arrived at Bridge House Care Home more than three years ago, my sister and I have been constantly impressed by the high degree of genuine, heartfelt care given. This last year of lockdowns has been extremely difficult for everyone and it has been difficult that we cannot visit Mum, but
we know that she is being looked after by a great team. Nothing is too much trouble, even when we call all the time for updates. Mum is in the right place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Niccy (Daughter-in-law of Resident) published on 11 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law moved to Bridge House Care Home during the pandemic and other than her first day and for visits in reception, we have been unable to see her in her room or elsewhere in the home.
All of our contact with staff members has been positive and everything I have seen and read has been of
excellent quality.
I am looking forward to being more involved as the pandemic eases but meanwhile I know that she is being well cared for.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin L (Husband of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge House Care Home has put the health and safety of its residents and staff to the fore during the Covid Pandemic. While this has meant that the relatives such as myself have not had physical contact with their loved ones I recognise that it is for the good of all. The care given to residents particularly
to provision of activities for them been excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan P (Son of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Bridge House on the 1st June with advanced Dementia. Despite the difficulties relating to the COVID virus she appears to be happy and content and also now looks better than she did a few months ago. The activity programme is comprehensive and despite my mother not being able to
comprehend what is going on most of the time I do think she is benefitting from activities going on in the background.
Reply from June Maharaj, Business Manager at Bridge House Care Home

It's always a pleasure to look after our clients, we look forward coming to work everyday just to put a smile on their faces.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan P (Daughter of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team is to be congratulated for maintaining the highest standards of care and compassion, and for all the efforts made to support residents’ wider well-being, through maintaining social activities (so far as possible and appropriate), and preserving provision for safe visiting wherever possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin T (Son of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents moved into Bridge House over a year ago and we are delighted with the care they have received, particularly through the pandemic. Bridge House took immediate steps to protect all their residents and whilst we have not been able to visit, quite understandably, they keep us in touch very
effectively.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate O (Daughter of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bridge House provides exceptional care in a clean, bright and very happy environment. The staff are always helpful and friendly and you really feel like they do love and want to care for your loved one as you would personally. Communication has been great, especially during this difficult Covid-19 time
and you can always get through to the carers and nurse on your loved one’s floor. They provide excellent varied activities - both in groups and individually, which always keeps the residents amused. It’s such a difficult decision moving a relative into care but with Bridge House I know my mother is in safe hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham T (Son of Resident) published on 9 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent the last five years of her long life here and was one of the earliest residents. She was extremely well looked after and the staff related well to her. She took part in many activities, as long as she could, and during her last illness was cared for with sympathy and great kindness. her only
complaints were about the variable quality of meals and the necessity to use agency staff.


The family appreciated being made welcome and coming to know many of them by name.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard T (Son of Resident) published on 12 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Bridge House Care Home for over five years. Overall a very good care home with a very kind friendly and caring atmosphere, good facilities, activities but expensive. My mother's main issue was the variable quality of food she often complained that meals arrived late with
especially the eggs congealed or not hot. On arrival, she clearly stated she did not eat cheese or tomato but after years in residence, she was still offered pizza etc! Because fo the food issues she did not feel she was getting value for money, and quite upset by the high staff turnover.
Reply from Sybill Evans, Director of Nursing at Bridge House Care Home

It was such a pleasure to look after your mum and she is greatly missed by us all! I am very sorry to hear about the food issues - we have addressed this now by cooking and serving them differently and we have a new Head Chef also who is doing amazing catering for the clients. We value the feedback so we can integrate improvements moving forward.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth H (Friend of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looking for a care home with nursing facilities for rest of life care for my friend who has Parkinson's. I found most homes to be very busy and noisy. Bridge House is calm, peaceful and can be likened to a good quality hotel. My friend has been there for one year now and he is very happy and has
improved dramatically since he has been there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Resident) assisted by family/friend published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cheerful and caring staff. Very good setting. Good atmosphere. Sense of belonging and made to feel at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm R (Husband of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident since August 2017. At first, she took part in all the activities, but as her condition deteriorated she was able to participate less. The care staff, led by an excellent nurse, make every effort to enrich her life. Nothing is too much trouble. The staff are well trained,
the facilities well designed. I am treated as well as the residents. The care and compassion are constant.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M W (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad moved in for a 4 week trial period - his previous assisted living facility being no longer able to provide sufficient care for him.
The move was indeed unsettling for both Dad and us - far more than we had really envisaged but gradually, step by step, with a lot of input and care from everyone
at the Bridge, the settling in happened. The staff cannot be faulted for their care and kindness - both to the family and Dad. Eight weeks after moving in, I feel that we are just about there!
Reply from Sybill Evans, Director of Nursing at Bridge House Care Home

It was such a pleasure to get to know you and your dad and being able to nurse him and nurture you as a family at a very difficult time of his life when he was declining in health. We are so privileged in having people like you to trust us in our ability to make a difference. Thank You

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R N (Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been made very welcome here. The care is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan N (Wife of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every effort has been made to welcome my husband. We are impressed that its considered important not only to have a comfortable room but to be near residents with whom he is likely to have common interests.
After two weeks of respite "trial", we have asked for my husband's residence is made permanent.
No hesitation!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol P (Daughter of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and helpful. Find that I don't worry now. My mother is here, been looked after. Mother says she is very happy here. It is a lovely place. Activities are very good. Most enjoyable. Home from home and love the Manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for Bridge House Care Home is calculated as follows: ( (236 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 282 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (20)

Meet the Team (2)

Marta

Marta Leszko

Job Title: Home Manager Joined: 2022

Marta has been part of the Carebase family since 2015 and, as a registered nurse and trained Dementia specialist, she has extensive elderly care experience.


Marta spent an earlier part of her career as Deputy Manager at Bridge House, before returning as Home Manager in 2022. She holds a master’s degree and Leadership and Management qualifications.


Marta is passionate about enabling our wonderful residents to live life to the fullest and providing expert guidance and support to families.


Speaking about her role at Bridge House, Marta said: “Nothing beats seeing residents smile, knowing they are happy and fulfilled. I’m proud to support and develop our wonderful team to deliver excellent care.”


In her spare time, Marta enjoys keeping active by cycling and doing Pilates. She also enjoys travelling and likes to relax by going to the cinema and spending time with friends.

Anita

Anita Radecka

Job Title: Deputy Manager Joined: 2016

Anita has been part of our Bridge House family since 2016. From a young age, Anita knew her future was in the care sector when she completed work experience in a hospice and found herself staying late and returning every weekend to spend time with patients. She loved being able to make a positive difference in people’s lives and that passion has definitely transferred to our residents, families and team at Bridge House. And, with extensive care experience including roles as carer, senior carer, head of care, care services manager, and deputy manager, she was our perfect choice for acting home manager.


Speaking about her position at Bridge House, Anita said: “I love how every day is different and that every day you have the opportunity to make someone smile, to make their day better and to have a positive difference – it’s really rewarding. I’m also proud to support and develop our amazing Bridge House team – they truly are exceptional.”


In her spare time, Anita enjoys spending time with her family; her husband Leion and little boy Isaac as well as enjoying a good movie and nice ice cream!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge House Care Home to verify any information. View our terms and conditions. Bridge House Care Home has an Enhanced Service - more info.