
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
Care Provided by Bowes House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Contact Bowes House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Finlin Martin(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- Parking on-site
Bowes House Reviews (198)
Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years.
Over all time Bowes House has 198 reviews.
that our family member is well looked after and cared for in the way we would all want to
be cared for in the latter years of our life.
It's so nice to see him looking happy and
interacting with the staff.
Thank you so much for taking the time to share your experiences with us, we really appreciate you taking the time to do this. I am pleased to hear your experiences have been positive and that your loved one is happy and well cared for. We hold ourselves to a high account here at Bowes...
Our mum's dementia and other health factors prompted us to take the decision to move her to a care home. She has been fiercely independent all her life and was totally against leaving her own home. We had help from social services so we knew we were making the right decision but it was very stressful. The people of Bowes house, and the facility itself, have made my mum's move a great success. We are pleased with all the staff we have met and have dealings with. And our Mum looks healthier, she is eating well, taking her meds and talking to other residents. She's the best I've seen her for many months.
Thank you so much for taking the time to leave us a review, we hold ourselves to a high account here at Bowes House so I am pleased to hear we have lived up to this standard in your experience. It is a privilege and a pleasure to support Mum and happy to hear that she is thriving in...
The care at Bowes House is fantastic, my Dad has been here for almost a year, is settled and content. The team go out of their way to keep the residents safe and well. The activities team are amazing and put in so much effort to entertain everyone.
My dad always enjoys his time here and he's very comfortable
When we go on holiday, he comes to stay and it's like he's having a holiday also thank you very much for looking after him so well and when he came out he was more like his old self
Thank you so much for sharing your experience with us and we are so pleased that it has been such a positive one. We hold ourselves to a high account here at Bowes House and are happy to hear that we have met this.
It is always a privilege and a pleasure to care for Dad when he comes to stay and we hope to see him again soon.
Kind regards
Lisa
The care staff are kind and caring. They keep us informed of how my father has been.
The lifestyle team are amazing and put on some fun activities and bring in different entertainers which always seem to go down well.
The food is a good variety and good quality. And the cakes in the cafe are lovely.
Staff are always very welcoming and happy to chat and listen.
Thank you so much for taking the time to share your experiences of Bowes House with us and the wider world and we are thrilled to hear that they have been such positive ones.
We hold ourselves to a high account and are delighted to hear that we are meeting these in your...
The staff team at Bowes house have continued to provide high quality care and activities for our father while we, the family, have been working hard to sell his flat. Their patience and support has enabled this stressful process not to interrupt our father's continuity of care and his daily life, during his late stage of Alzheimer's. We are now through this period and are happy that his place at Bowes House is secure for the foreseeable future. ThankYou to all staff involved.
Kind regards
Lisa
The staff are dedicated, caring, enthusiastic and professional. Residents have daily activities sessions published in advance for family and friends to view. Very importantly anyone suffering from dementia are not shut away in their own area but free to mix with other residents, under supervision. There is also a variety of meals cooked professionally.
Thank you so much for taking the time to share your experience with us. At Bowes House we hold ourselves to a high standard so we are thrilled to hear we have met this.
We appreciate your kind words and it is our pleasure and privilege to take care of your loved one.
Kind regards
Lisa
I do not think she would still be with us if it was not for the care she has received. She has made friends with other residents and they have a strong community spirit.
She is in the early stages of dementia but the activities that they have daily help maintain her physically and mentally. The home is always clean and as it is constantly updated.
The staff are friendly and attentive.
The food is good and there are always tempting snakes and drinks offered so even the residents who do not have a big appetite are well catered for.
They take mum on trips and vary the days by celebrating events through the year .
Mum is always treated with respect, kindness and dignity.
I have never regretted placing here there.
Thank you so much for taking the time to share your experience of Bowes House, we hold ourselves to a high account so it is great to hear we are meeting that in your experience.
It is a privilege to care for Mum and we very much enjoy having her here as part of the Bowes House family and supporting her to enjoy a fulfilling lifestyle.
Kind regards
Lisa
My mother stayed at Bowes House for 3 weeks respite/rehabilitation after a 2-week hospital stay. Lisa was very quick to organise the admission and ensure everything was in place. It is a lovely environment for the residents and all the staff are amazing. We would have no hesitation in booking Mum back in should she need further rest bite care.
Dear Fran,
Thank you so much for taking the time to share your experience with us. We hold ourselves to a high account here at Bowes House so we are glad to hear that we met this standard in your experience. Thank you for choosing Bowes House, it was a privilege and a pleasure to care for Mum...
On admission we were greeted by friendly attentive staff and despite initial natural anxieties about being in a care provision, the resident soon settled into a routine and with assistance from the caring staff has requested to extend his period of respite care for a further two weeks.
Thank you for taking the time to share your experience with us, here at Bowes House we hold ourselves to a high account and are delighted to hear that we have met this.
We strive to provide a supportive settling in experience and work hard to try and help new residents to integrate...
The staff provide high-quality care and foster an inviting environment for families. Residents benefit from engaging activities, and family participation is encouraged. The coffee lounge offers visitors a comfortable space to enjoy refreshments.
I am deeply appreciative of the staff's commitment and professionalism throughout my mother's time at Bowes House.
Thank you so much for taking the time to leave us a review. Here at Bowes House we hold ourselves to a high account and we are very glad to hear that we have met this in your experience.
It is a privilege to look after Mum and we are so pleased we have been able to support Mum, and the...
I can only speak very positively of my Mum's experience of two-weeks respite at Bowes House. Having been diagnosed with several health issues, and the hospital not having any beds, my Mum required urgent nursing care. We thought respite would be the answer. Bowes House arranged an assessment and my Mum was moved in within 24 hours. With the loving and professional care she received she has fully recovered and is returning home. Both my Mum and Dad have been fully supported. Staff are caring, professional and very friendly. Mum and Dad feel like they have made new friends and are looking forward to attending the activity sessions soon.
Thank you for taking the time to share your experience with us, here at Bowes House we do hold ourselves to a high standard and I am pleased to hear that your experience was a good one that met your expectations. Lovely to hear that Mum and dad have made new friendships and we look forward to welcoming them both back to some of our activities in the future.
Kind regards
Lisa
When visiting him I have been greeted by friendly staff ready to inform me about his wellbeing. I can see that he is well cared for and looked after. The care staff are always kind and reassuring to him.
The home looks clean, tidy and well maintained.
There seems to be lots of activities for the residents to participate in if they wish.
My father is enjoying the food offered and looks forward to meal times. I notice that he always has snacks and drinks when he wants them as well.
The management have been very helpful and informative with their advice to me.
Kind regards
Lisa
On our initial look around, I felt reassured that he would feel comfortable there. Staff were friendly and informative and we were made to feel that no question was too trivial.
The whole building was light and calm with cosy, homely areas to sit in.
My husband really enjoyed his week there and took part in many activities. The staff were lovely.
We really appreciate all feedback but it's so lovely to hear that your husband...
Lovely clean, caring well managed home. My Dad has always been very reticent about going into care but hit crisis point and had to leave home. Bowes House was excellent on viewing and remained so on his transfer from hospital. He is well cared for and has joined in the activities most days and the food is lovely with a varied menu.Thank you to all At Bowes House for caring
We are really pleased that dad has settled in so well and seems to be thriving in his new home.
Best regards
Lisa
The care goes well beyond physical needs, ensuring that individual resident's social interests are well met and exceeded. The staff at Bowes go out of their way to provide a huge variety of activities from music, to art, board games to exercise classes. Religious needs are also well met. Significantly, the recent Care UK's granting wishes charity project is enabling to attend an opera. It was no mean feat for the staff at the home to arrange the tickets, wheel chair taxi and two carers to enable her dream to come true.
I highly recommend Bowes.
Thank you so very much for taking the time to leave us feedback about your experience, we always strive to provide the very best care and lifestyle for residents at Bowes House Care Home - Care UK and we set a high standard for ourselves, so we are very pleased to hear that your...
Warm, welcoming, friendly and caring staff in a beautifully equipped care home, with excellent management. Residents all seem very happy with a relaxed atmosphere. Plenty of daytime activities for residents to take part in, very good food selection at mealtimes. Comfortable and well equipped rooms. Well worth a visit to see for yourself!
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and sharing your experience with us.
Many thanks
Lisa
Lovely, modern care home. Very tastefully furnished. Friendly and helpful staff. Great facilities and excellent food. Rooms very nice with private patio area. Lot's of activities for residents.
Hi Norma,Thank you very much for taking the time to leave us feedback about your experience, at Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you so much for taking the time to share...
The room was large and en-suite.
I was kept informed by the staff and manager on how he was progressing .
So pleased to have found Bowes House .
Hi, Thank you very much for taking the time to leave us feedback about your experience, we are so pleased to receive your very positive feedback and it was our pleasure and privilege to be able to care for your Husband for his respite stay.At Bowes House Care Home - Care UK we set a high standard...
My sister and I are mum's carers. Mum's 97 and whilst reasonably independent still needs looking after. Bowes was just what the family needed whilst my sister was in Canada visiting her daughter. Continuous caring by me would have been just too much for me, she being in Bedfordshire and me in East Sussex and away from my family when caring. So respite care for a month was as much for me as it was for her.
The people at Bowes were all wonderful during her months stay and the facility first class in every respect. I would have no hesitation in arranging future respite care at Bowes if circumstances required.
Hi Keith,Thank you very much for taking the time to leave us feedback about your experience, it was our privilege to look after Mum.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we hope we can support you and Mum again in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bowes House.
Accreditations
There are no accreditations posted yet for Bowes House.
Meet the Team (1)

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
Frequently Asked Questions about Bowes House
What types of Care is Bowes House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bowes House have?
There are 90 Single Rooms.
What are the Facilities & Services at Bowes House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bowes House to the centre of Hailsham?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowes House to verify any information. View our terms and conditions. Bowes House has an Enhanced Service -more info.