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Bowes House

25 Battle Road, Hailsham, East Sussex BN27 1DU
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Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)
Bowes House, Hailsham
Bowes House, Hailsham
Bowes House, Hailsham

The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.

Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.

The Hailsham care home is situated within walking distance...  

Care Provided by Bowes House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,733From £1,949
Residential Dementia CareFrom £1,828From £2,056
Nursing CareFrom £1,998From £2,247
Nursing Dementia CareFrom £2,093From £2,352
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Bowes House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Finlin Martin(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • Parking on-site

Bowes House Reviews (198)

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9.7

Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years. Over all time Bowes House has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from B W (Wife of Resident) published on 27 September 2023 Submitted via Postal Card
Overall Experience

I am so pleased with my husband's care at Bowes House Care Home. The staff are kind and caring and I am delighted with the care my husband is receiving. They even look after me when I visit.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. It is an honour for us to have the opportunity to support you all at this time.

At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from C C (Daughter of Resident) published on 12 September 2023 Submitted via Website
Overall Experience

Mum has been at Bowes House for 3 months now. I would recommend this care home. Staff are kind and caring, conscientious and helpful. Clean and safe environment with lots of activities. I need to reserve a room for my own later years! Thank you all.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
See you soon. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team

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Review from Chris L (Husband of Resident) published on 7 September 2023 Submitted via Website
Overall Experience
I believe my wife was very fortunate to have been offered a place at Bowes House.
Suffering from dementia, a heart problem and an eating disorder, my wife requires medical care I am unable to give her at home. The staff at Bowes House appear competent, caring, considerate and provide all the necessary attention that my wife’s condition demands.
The rooms are private, spacious, clean and very comfortable. The whole place has a warm, welcoming feeling about it, and the staff are all very polite and friendly.

Yes, Bowes House is definitely the right place for my wife and exceeds my expectations in all respects.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Chris, thank you very much for taking the time to leave us feedback about your experience. We are very happy to support you and the family.
Thank you for your time and we look forward to hearing from you.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks, the Care UK team.

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Review from N H (Respite Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience

During my stay, all the staff were kind and caring. No complaints.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We are so pleased you enjoyed your stay with us. It was...  

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Review from M B (Daughter of Resident) published on 22 August 2023 Submitted via Website
Overall Experience
Couldn't have been welcomed into his new home with a better welcome, with all questions answered immediately. The staff were all very polite, friendly and helpful.

The home is bright and cheerful, with attention to detail.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience at Bowes House.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Do let us know if you need anything or have any questions at all.

With best wishes.

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Review from Sarah F (Daughter of Resident) published on 14 August 2023 Submitted via Postal Card
Overall Experience

My mother is both well and happy. Since arriving at Bowes House Care Home, I have noticed her cognitive processes improving. She engaged more with her surroundings and with what is going on and with the other residents. She is clearly being stimulated in an appropriate way and she is receiving excellent care that is above and beyond. Very happy with Bowes.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Sarah, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We look forward to seeing you soon.
Best wishes,

Karen.

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Review from C T (Daughter of Resident) published on 4 July 2023 Submitted via Postal Card
Overall Experience
My mother entered Bowes House from April for respite care, and the transformation in her well-being is huge, which is down to the amazing staff and, in particular, the nursing care she received upon arrival and continues to this day. There are times when it becomes evident that three may not be enough staff, and although these incidents are few, they may have an impact on a resident.

Overall moving Mum into Bowes House was the best decision the family have ever made, as we know she is safe and happy, and her needs are being attended to.

Reply from Samantha Debenham, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are delighted to hear that you have had such a positive experience. We’d like to reassure you that our staffing levels are of paramount...  

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Review from S B (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Mum came into Bowes House after a 5-week stay in hospital, specifically for respite care. The home is excellent in every way. They made Mum feel cared for, comfortable and safe. Mum came in with complications which were quickly addressed and her recovery will be all the better for being in safe hands with the wonderful staff at Bowes House. Lovely room, great food, great care, friendly and approachable staff. Thank you, Bowes House.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

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Review from Sylvia S (Wife of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience

My husband came to Bowes House via NHS on end of his life. Since then because of the first-class care and attention, we have received from all the staff looking after him, his dementia is negligible and even being bedridden, they have managed to get him in a chair. He is happy and contented and accepts freely that this is now his home. The staff are all great and I have every faith in them. Since Bowes House, my stress levels are low and I don't have to worry about my husband's welfare. Three months and he is still alive. Thank you.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

With best wishes from all the team at Bowes House.

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Review from Thomas M (Husband of Resident) published on 31 May 2023 Submitted via Postal Card
Overall Experience
After a questionable experience at another care home, Bowes House Care Home was a breath of fresh air. We were welcomed, prior to booking, and invited to view the facilities and meet the staff who showed an interest in my wife and explained their philosophy of care. It was obvious that other residents had a great rapport with them.

On admittance, my wife was not easy to look after but their kind and positive approach won her over and she was able to trust the staff for the rest of her stay, the staff achieve much that I had not been able to do and I have booked, already, for a further stay in seven weeks. Thank you all.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Tim, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are looking forward to welcoming your wife back to Bowes House later this month.

With best wishes, the Care UK Bowes House team.

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Review from Jeannie C (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

From the initial enquiry to the time when my mum was admitted permanently, I found all the staff to be friendly, helpful and informative. Nothing was too much trouble. Mum has settled in really well and along with the overall standard of care she is receiving, I have peace of mind that she is safe and has a quality of life.

Reply from Reviews Team, at Bowes House

Hi Jeannie

Thank you very much for taking the time to leave us feedback about your experience.

At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so pleased how well Mum has settled in with us.

With best wishes Karen and all the team at Bowes House

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Review from Sandra J (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Even during a covid lockdown, the team worked tirelessly as always to ensure the safety of everyone. Their care and consideration is seen from every carer, nurse and management.

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Review from Beryl M (Wife of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

I have complete peace of mind knowing my husband is so well looked after by all of the staff.

Reply from Belle Newman, Reviews Team at Bowes House
Hi Beryl, thank you very much for taking the time to leave us feedback about your experience.

At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

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Review from C F (Wife of Resident) published on 27 April 2023 Submitted via Postal Card
Overall Experience

My husband has been in the home for respite for six weeks. The staff have been wonderful, friendly and helpful to us both.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We would be delighted to welcome you back at Bowes...  

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Review from R G (Son-in-law of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

The staff are very welcoming and made s feel at home. Residents have a good restaurant, coffee shop and daily entertainment. The rooms are good with shower and t.v. Freeview is available, other tv packages would be good but is not available. Care and nursing staff are excellent.

Reply from Emma Clarke, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience.

We are delighted with the positive comments and scores for Bowes House. Some residents do have additional TV packages installed in their rooms, and we can support families with organising this if required. The...  

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Review from Jennie C (Daughter-in-law of Resident) published on 15 April 2023 Submitted via Website
Overall Experience

Bowes House were excellent in supporting my father-in-law during a short stay following a prolonged hospital admission. They were welcoming and supportive and the progress he made during that time was excellent, gaining mobility back. The staff made him feel welcome and were kind and supportive. I feel this all contributed positively to his recovery.

Reply from Karen Milligan, Reviews Team at Bowes House

Hi Jennie, thank you very much for taking the time to leave us feedback about your experience at Bowes House. I will pass this on to the teams. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one.

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Review from P C (Son of Resident) published on 10 April 2023 Submitted via Website
Overall Experience

Bowes House were brilliant in helping get my father in for respite care. The staff were extremely helpful and friendly throughout his stay with them and helped him get from being bedridden to back walking with a frame. We are all extremely grateful for the care and support that he received with them.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience at Bowes House. It was our pleasure to care for your father and we are so pleased he has made such good progress. I will pass this feedback to the team

At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from B G (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

The staff are caring, approachable and friendly. My parents are being cared for with love and compassion. The wishes of my parents are respected. They are both settling in well, they enjoy the meals, the varied entertainment and the support of Bowes House staff. They keep me informed about my parent's health and welfare.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi B G thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It has been a pleasure to support you all at Bowes. Please do let us know if there is anything you need at all.

Many thanks, the Care UK team.

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Review from Michelle K (Granddaughter of Resident) published on 14 February 2023 Submitted via Website
Overall Experience

My grandmother was in Bowes House Care Home for almost a year, up until her recent death. Bowes House is such a wonderful place, not only the place itself but their support and care is just amazing and the staff are so lovely too. There's always lots going on and the residents who join in always seem to have lots of fun. My grandmother's final stages of life were made much better thanks to the team at Bowes House.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Michelle K (granddaughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Best wishes, all the Team at Bowes House.

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Review from Christine K (Daughter of Resident) published on 8 February 2023 Submitted via Postal Card
Overall Experience

My father's well-being has improved since his arrival at Bowes House. For 8 weeks in hospital, he hardly ate and did not drink enough. With no tv or stimulation, Dad's will to survive declined. I love his room, the decor, the comfy bed and the garden view. The staff are very friendly and nothing is too much trouble. Bowes House made Dad's 99th birthday a memorable one with lots of decorations and a special cake. I feel so much happier knowing that Dad is enjoying his final stages of his life. Thank you Bowes House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Bowes House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Bowes House.

Meet the Team (1)

Finlin Martin
Finlin MartinJob Title:Home Manager

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.

In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.

I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.

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