
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
Care Provided by Bowes House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Contact Bowes House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Finlin Martin(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- Parking on-site
Bowes House Reviews (198)
Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years.
Over all time Bowes House has 198 reviews.
I am so pleased with my husband's care at Bowes House Care Home. The staff are kind and caring and I am delighted with the care my husband is receiving. They even look after me when I visit.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mum has been at Bowes House for 3 months now. I would recommend this care home. Staff are kind and caring, conscientious and helpful. Clean and safe environment with lots of activities. I need to reserve a room for my own later years! Thank you all.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
See you soon. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
Suffering from dementia, a heart problem and an eating disorder, my wife requires medical care I am unable to give her at home. The staff at Bowes House appear competent, caring, considerate and provide all the necessary attention that my wife’s condition demands.
The rooms are private, spacious, clean and very comfortable. The whole place has a warm, welcoming feeling about it, and the staff are all very polite and friendly.
Yes, Bowes House is definitely the right place for my wife and exceeds my expectations in all respects.
Thank you for your time and we look forward to hearing from you.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
During my stay, all the staff were kind and caring. No complaints.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so pleased you enjoyed your stay with us. It was...
The home is bright and cheerful, with attention to detail.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Do let us know if you need anything or have any questions at all.
With best wishes.
My mother is both well and happy. Since arriving at Bowes House Care Home, I have noticed her cognitive processes improving. She engaged more with her surroundings and with what is going on and with the other residents. She is clearly being stimulated in an appropriate way and she is receiving excellent care that is above and beyond. Very happy with Bowes.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We look forward to seeing you soon.
Best wishes,
Karen.
Overall moving Mum into Bowes House was the best decision the family have ever made, as we know she is safe and happy, and her needs are being attended to.
Thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are delighted to hear that you have had such a positive experience. We’d like to reassure you that our staffing levels are of paramount...
Mum came into Bowes House after a 5-week stay in hospital, specifically for respite care. The home is excellent in every way. They made Mum feel cared for, comfortable and safe. Mum came in with complications which were quickly addressed and her recovery will be all the better for being in safe hands with the wonderful staff at Bowes House. Lovely room, great food, great care, friendly and approachable staff. Thank you, Bowes House.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...
My husband came to Bowes House via NHS on end of his life. Since then because of the first-class care and attention, we have received from all the staff looking after him, his dementia is negligible and even being bedridden, they have managed to get him in a chair. He is happy and contented and accepts freely that this is now his home. The staff are all great and I have every faith in them. Since Bowes House, my stress levels are low and I don't have to worry about my husband's welfare. Three months and he is still alive. Thank you.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
With best wishes from all the team at Bowes House.
On admittance, my wife was not easy to look after but their kind and positive approach won her over and she was able to trust the staff for the rest of her stay, the staff achieve much that I had not been able to do and I have booked, already, for a further stay in seven weeks. Thank you all.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are looking forward to welcoming your wife back to Bowes House later this month.
With best wishes, the Care UK Bowes House team.
From the initial enquiry to the time when my mum was admitted permanently, I found all the staff to be friendly, helpful and informative. Nothing was too much trouble. Mum has settled in really well and along with the overall standard of care she is receiving, I have peace of mind that she is safe and has a quality of life.
Hi Jeannie
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We are so pleased how well Mum has settled in with us.
With best wishes Karen and all the team at Bowes House
Even during a covid lockdown, the team worked tirelessly as always to ensure the safety of everyone. Their care and consideration is seen from every carer, nurse and management.
I have complete peace of mind knowing my husband is so well looked after by all of the staff.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...
My husband has been in the home for respite for six weeks. The staff have been wonderful, friendly and helpful to us both.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We would be delighted to welcome you back at Bowes...
The staff are very welcoming and made s feel at home. Residents have a good restaurant, coffee shop and daily entertainment. The rooms are good with shower and t.v. Freeview is available, other tv packages would be good but is not available. Care and nursing staff are excellent.
We are delighted with the positive comments and scores for Bowes House. Some residents do have additional TV packages installed in their rooms, and we can support families with organising this if required. The...
Bowes House were excellent in supporting my father-in-law during a short stay following a prolonged hospital admission. They were welcoming and supportive and the progress he made during that time was excellent, gaining mobility back. The staff made him feel welcome and were kind and supportive. I feel this all contributed positively to his recovery.
Hi Jennie, thank you very much for taking the time to leave us feedback about your experience at Bowes House. I will pass this on to the teams. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one.
Bowes House were brilliant in helping get my father in for respite care. The staff were extremely helpful and friendly throughout his stay with them and helped him get from being bedridden to back walking with a frame. We are all extremely grateful for the care and support that he received with them.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The staff are caring, approachable and friendly. My parents are being cared for with love and compassion. The wishes of my parents are respected. They are both settling in well, they enjoy the meals, the varied entertainment and the support of Bowes House staff. They keep me informed about my parent's health and welfare.
Many thanks, the Care UK team.
My grandmother was in Bowes House Care Home for almost a year, up until her recent death. Bowes House is such a wonderful place, not only the place itself but their support and care is just amazing and the staff are so lovely too. There's always lots going on and the residents who join in always seem to have lots of fun. My grandmother's final stages of life were made much better thanks to the team at Bowes House.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Best wishes, all the Team at Bowes House.
My father's well-being has improved since his arrival at Bowes House. For 8 weeks in hospital, he hardly ate and did not drink enough. With no tv or stimulation, Dad's will to survive declined. I love his room, the decor, the comfy bed and the garden view. The staff are very friendly and nothing is too much trouble. Bowes House made Dad's 99th birthday a memorable one with lots of decorations and a special cake. I feel so much happier knowing that Dad is enjoying his final stages of his life. Thank you Bowes House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bowes House.
Accreditations
There are no accreditations posted yet for Bowes House.
Meet the Team (1)

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
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