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Bowes House

25 Battle Road, Hailsham, East Sussex BN27 1DU
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Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)
Bowes House, Hailsham
Bowes House, Hailsham
Bowes House, Hailsham

The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.

Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.

The Hailsham care home is situated within walking distance...  

Care Provided by Bowes House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,733From £1,949
Residential Dementia CareFrom £1,828From £2,056
Nursing CareFrom £1,998From £2,247
Nursing Dementia CareFrom £2,093From £2,352
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Bowes House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Finlin Martin(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • Parking on-site

Bowes House Reviews (198)

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9.7

Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years. Over all time Bowes House has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from Loraine B (Daughter of Resident) published on 12 May 2025 Submitted via Website
Overall Experience
Bowes house care home have been very welcoming to my father which has been there since January for assessment.

Staff very friendly, facility's very clean and very smart .I feel not only is my dad getting support but also me . Bowes house are trying to accommodate my dad with his hobbies but my father does not really like to join in , After visiting other homes nothing comes near bowes house .

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience, at Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We know that having a loved one in a care home is a huge...  

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Review from Sarah B (Wife of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

My husband has now been at Bowes House for 9 months, recommended by an Eastbourne home that couldn't cope with him. His dementia has been managed with competence, kindness, empathy & respect; every challenge met with a solution based approach. As a carer it is a huge & dreadful decision to place your loved one in another's care, you are left with senses of guilt for "putting them in a home" and inadequacy that you couldn't cope. I can now see that this wonderful team of compassionate people are providing him with a better quality of life than I as a sole carer could hope to give. Thank you to everyone at Bowes, the culture of kindness and competence is evident throughout the home. I highly recommend Bowes House.

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We are delighted to be able to support you and your husband, to help ensure that you both have a fulfilling life and the support that you need.At Bowes House Care Home - Care UK we set a high standard for ourselves,...  

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Review from Sarah J (Daughter of Resident) published on 3 April 2025 Submitted via Website
Overall Experience

Excellent experience, all the staff are so welcoming, friendly and do their jobs to high standard. The care my family member has been outstanding. its so nice knowing he is in good, safe hands by the staff.

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience, we are so glad that it has been such a positive experience for you and your loved one.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with...  

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Review from D F (Daughter of Resident) published on 27 January 2025 Submitted via Website
Overall Experience

Accepting that caring for Dad at home was no longer tenable has been tough. Following a fall, hospitalisation and a somewhat unhappy period in a nursing home that couldn't cope with Dad's level of dementia, we found Bowes House. Dad fits well in an environment which is geared to residents with various forms and manifestations of dementia. He is well looked after and treated as an individual. Staff are friendly, attentive and patient, treating each resident with respect and kindness. Communication between the home and ourselves has been excellent. All staff contribute to the sense of welcome and homeliness from the moment we walk in. The physical environment is clean and spacious with wide corridors, very nice individual rooms and lovely communal areas for residents and guests to gather in 'non-institutional' settings. Dad has taken part in some of the many and varied organised activities which add to the sense of a safe and stimulating environment for all residents.

Reply from Lisa Pillips, Reviews Team at Bowes House

Hi,Thank you so very much for taking the time to leave us feedback about your experience, we really appreciate you sharing your experience with us and others online.At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us...  

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Review from Oli T (Son of Resident) published on 13 January 2025 Submitted via Website
Overall Experience

My dad spent the past few weeks at Bowes House and has received really good care. I visit regularly and Dad is always cleab, comfortable and content. My dad is bed-bound and I've been impressed by the standard of care, regularly changing his position to avoid any pressure points, checking he has eaten/had a drink throughout the day and of course, all the personal care. All these aspects are carefully monitored throughout the day and night and a checklist has to be signed at set intervals. I would recommend Bowes House.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Oli, thank you for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we hold ourselves to a high standard and therefore, we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care. We note that some...  

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Review from D W (Daughter of Resident) published on 28 December 2024 Submitted via Website
Overall Experience
My sister and myself have both commented on how calmer and more organised Barley unit seems since one member of staff, in particular, has been there.
2-3/12.
We've had a few issues which I've taken to management but I've taken the incident from last week straight to this member of staff, who dealt with it there and then, said she would discuss with the team. Today (12/12) she updated me.
I feel with this member of staff and another two, in particular, it's the details of care that have improved, all the staff on Barley are great but a few shine.

A member of staff now on Meadows is awesome. Dad's face lights up when she comes in to say hello to him, as does Dad's face with another member of staff.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi and thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that you are seeing signs of improvement too....  

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Review from A P (Relative of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

What a wonderful place Bowes House is, we found it after comparing a few different care homes and this is by far the best. The staff are wonderful with my mother-in-law, they have adjusted meals to accommodate her needs and supported her in building friendships. Truly 10/10.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi and thank you so very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so glad your mother-in-law has settled...  

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Review from Sarah P (Daughter of Resident) published on 3 December 2024 Submitted via Website
Overall Experience

Bowes House was an amazing find. Right from our first discussion and contact with a member of staff it has been impressive. My mum, I think it is fair to say, had a predetermined idea of what the care home might be and she has had a complete change of thinking. She now wishes to stay on after her respite. Bowes House was immediately friendly and welcoming from the staff and all the residents. The layout is fantastic - lots of different areas that residents can go to rather than one big lounge. My mum was instantly included in activities and she has blossomed in their care. Their flexibility to support individuals needs is fantastic and supporting her independence has been at the center of it. Knowing that my mum is in Bowes and is enjoying her later years is so reassuring. One member of staff in particular has been a great contact throughout and is always quick to respond to queries and provide advice and support when requested. Thank you.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Sarah, just wanted to thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We have loved supporting Mum to...  

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Review from S C (Friend of Resident) published on 26 April 2024 Submitted via Website
Overall Experience

My close friend has been at Bowes House over a year now. She was very low when she came in after struggling at home. She has settled in well and made very good progress after feeling very unwell and unable to walk. She loves the friendliness of the home and in particular, the lovely staff who support on a daily basis. She is very happy and highly recommends the home to all her friends.

Reply from Reviews Team, at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased at the progress your dear friend has made. She is a pleasure to care for. Look forward to seeing you when you are next in. At Bowes House Care Home - Care UK, we set a high standard for ourselves,...  

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Review from Brian P (Friend of Resident) published on 19 April 2024 Submitted via Website
Overall Experience

It was lovely to share lunch with our ex-neighbour in a restaurant-type environment. The lunch was well-presented, hot and wholesome. The staff were attentive and showed sincere care for the resident and his visitors.

Reply from Reviews Team, at Bowes House

Hi Brian, thank you very much for taking the time to leave us feedback about your experience. We are so glad you enjoyed your visit and lunch at Bowes House. We look forward to welcoming you back again soon. Thank you for your time and we look forward to hearing from you. Many thanks, the Bowes House, Care UK team.

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Review from Paul H (Nephew of Resident) published on 27 March 2024 Submitted via Website
Overall Experience
I visit my auntie at Bowes House, and I must say with all honesty how wonderful Bowes House Care Home is. From the first point of entry, the team is so pleasant, with smiling faces, so very helpful and professional. An absolute delight! Bowes House itself has a full array of amenities, a beautiful cafeteria section with pastries on offer. The whole vibe of Bowes House is simply outstanding, all the residents seemed so happy and content, and my auntie is just so very happy, it’s so easy to see how the team prioritizes the health and well-being of the residents, Bowes House is immaculately clean and seems active for the residents.
The management and team deserve full credit for how organized and well-run Bowes House care home is.

Truly amazing.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us a reveiw about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

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Review from M G (Private Carer of Resident) published on 18 March 2024 Submitted via Website
Overall Experience
I have been bringing my client to Bowes House for some time now. It is a truly excellent care home. The staff is wonderful and friendly and I can’t recommend them enough. Also, a certain staff member is wonderful and I cannot thank her enough for all the great work she does.

Thank you so much.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We do appreciate it very much. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to...  

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Review from Michelle R (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience
Mum came into Bowes House for respite care for 4 weeks. We were very impressed from the outset as we had a long conversation about Mum's health problems prior to admission and the home arranged for the GP to see Mum on the day of admission.
The staff quickly identified that Mum needed 24-hour nursing care and she was moved to a lovely room which was bright and airy. Unfortunately Mum was very ill at the time and she died 4 days later. The nurse that was looking after Mum on the day of her death was so lovely both to Mum and to myself, my dad and my sister.

All of the staff at Bowes House have been so supportive and caring throughout and we cannot praise them enough.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We were so pleased to be able to support you all during this difficult time. Do come back to visit us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to...  

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Review from J M (Daughter of Resident) published on 7 March 2024 Submitted via Website
Overall Experience
Bowes House kindly accepted my 93-year-old mother for a week's respite following a pacemaker operation.
All the staff made it easy for us to do this so she came straight from hospital. From the first phone call, to the assessment and chat with the manager was all completed in a friendly and competent manner.
Mum had a perfect week's respite. Every member of staff was caring and went out of their way to make Mum comfortable.
I would have no hesitation in recommending Bowes House to anyone.

Thanks from us all!

Reply from Karen Milligan, Reviews Team at Bowes House

Hi, thank you very much for taking the time to leave us feedback about your experience. We are very happy that we could support you and make a difference to Mum's recovery. Do pop in to see us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very...  

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Review from Adrian S (Son of Resident) published on 25 January 2024 Submitted via Website
Overall Experience

My dad had the best care, he was loved and taken good care of. The staff treated my dad with so much love and dignity, everyone went above and beyond for both my dad and my family. Such a warm loving place to be. He passed away there on 9th January 2024 at the age of 93 years old with dignity and surrounded by staff that loved him and took good care of him. Everyone there is amazing, it gave us peace of mind knowing he loved it there and the fact all staff were so kind and nice. He had vascular dementia and became bed bound but the care he got never changed even at the end. Can't thank them enough for all they have done for both my dad and my family. He died with dignity. He was there from January 2023 to January 2024. What an amazing care home, keep up the good work.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Adrian, thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please do pop in at any time to see us. You are always welcome.
With best wishes to you and the family,

Karen and all the team at Bowes House.

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Review from M B (Son of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

Mum is so very happy with the services she is receiving at Bowes House. The staff are always so friendly and caring. They are also very professional. I have visited my mother on several occasions and the staff are always very welcoming.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from P S (Resident / Service User) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Everyone is very kind and looks after me so well.

Reply from Reviews Team, at Bowes House
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so pleased you are happy and settled at Bowes House. It is our pleasure to have you staying with us.

With best wishes.

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Review from J B (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card
Overall Experience

Dad has been well cared for and all his needs have been met. All the staff are very kind and pleasant.

Reply from Karen Milligan, Reviews Team at Bowes House
Thank you very much for taking the time to leave us feedback about your experience. This means a great deal to us. We are very pleased to have the opportunity to care for your dad.

At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Peter M (Resident / Service User) published on 10 October 2023 Submitted via Postal Card
Overall Experience

The staff have been extremely helpful. This is my first time in a home. It has taken a bit of getting used to. I have enjoyed the music. My family have visited me most days. I have been able to visit my family on several occasions whilst here.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi Peter, thank you very much for taking the time to leave us feedback about your experience. It was a pleasure to have you stay with us, Peter. We look forward to welcoming you back again soon.

At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from L F (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card
Overall Experience

Very good experience, friendly and compassionate. It has been quite an adjustment for my dad and family as our first experience of respite care, but it has been made all the easier by the kind, considerate staff, and their care has been much appreciated. Thank you.

Reply from Karen Milligan, Reviews Team at Bowes House
Hi, thank you very much for taking the time to leave us feedback about your experience. We are so pleased we have been able to support you all at this time

At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Bowes House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Bowes House.

Meet the Team (1)

Finlin Martin
Finlin MartinJob Title:Home Manager

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.

In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.

I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowes House to verify any information. View our terms and conditions. Bowes House has an Enhanced Service -more info.