
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
Care Provided by Bowes House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Contact Bowes House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Finlin Martin(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- Parking on-site
Bowes House Reviews (198)
Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years.
Over all time Bowes House has 198 reviews.
Staff very friendly, facility's very clean and very smart .I feel not only is my dad getting support but also me . Bowes house are trying to accommodate my dad with his hobbies but my father does not really like to join in , After visiting other homes nothing comes near bowes house .
Thank you very much for taking the time to leave us feedback about your experience, at Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We know that having a loved one in a care home is a huge...
My husband has now been at Bowes House for 9 months, recommended by an Eastbourne home that couldn't cope with him. His dementia has been managed with competence, kindness, empathy & respect; every challenge met with a solution based approach. As a carer it is a huge & dreadful decision to place your loved one in another's care, you are left with senses of guilt for "putting them in a home" and inadequacy that you couldn't cope. I can now see that this wonderful team of compassionate people are providing him with a better quality of life than I as a sole carer could hope to give. Thank you to everyone at Bowes, the culture of kindness and competence is evident throughout the home. I highly recommend Bowes House.
Thank you very much for taking the time to leave us feedback about your experience. We are delighted to be able to support you and your husband, to help ensure that you both have a fulfilling life and the support that you need.At Bowes House Care Home - Care UK we set a high standard for ourselves,...
Excellent experience, all the staff are so welcoming, friendly and do their jobs to high standard. The care my family member has been outstanding. its so nice knowing he is in good, safe hands by the staff.
Thank you very much for taking the time to leave us feedback about your experience, we are so glad that it has been such a positive experience for you and your loved one.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with...
Accepting that caring for Dad at home was no longer tenable has been tough. Following a fall, hospitalisation and a somewhat unhappy period in a nursing home that couldn't cope with Dad's level of dementia, we found Bowes House. Dad fits well in an environment which is geared to residents with various forms and manifestations of dementia. He is well looked after and treated as an individual. Staff are friendly, attentive and patient, treating each resident with respect and kindness. Communication between the home and ourselves has been excellent. All staff contribute to the sense of welcome and homeliness from the moment we walk in. The physical environment is clean and spacious with wide corridors, very nice individual rooms and lovely communal areas for residents and guests to gather in 'non-institutional' settings. Dad has taken part in some of the many and varied organised activities which add to the sense of a safe and stimulating environment for all residents.
Hi,Thank you so very much for taking the time to leave us feedback about your experience, we really appreciate you sharing your experience with us and others online.At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us...
My dad spent the past few weeks at Bowes House and has received really good care. I visit regularly and Dad is always cleab, comfortable and content. My dad is bed-bound and I've been impressed by the standard of care, regularly changing his position to avoid any pressure points, checking he has eaten/had a drink throughout the day and of course, all the personal care. All these aspects are carefully monitored throughout the day and night and a checklist has to be signed at set intervals. I would recommend Bowes House.
Hi Oli, thank you for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we hold ourselves to a high standard and therefore, we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care. We note that some...
2-3/12.
We've had a few issues which I've taken to management but I've taken the incident from last week straight to this member of staff, who dealt with it there and then, said she would discuss with the team. Today (12/12) she updated me.
I feel with this member of staff and another two, in particular, it's the details of care that have improved, all the staff on Barley are great but a few shine.
A member of staff now on Meadows is awesome. Dad's face lights up when she comes in to say hello to him, as does Dad's face with another member of staff.
Hi and thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that you are seeing signs of improvement too....
What a wonderful place Bowes House is, we found it after comparing a few different care homes and this is by far the best. The staff are wonderful with my mother-in-law, they have adjusted meals to accommodate her needs and supported her in building friendships. Truly 10/10.
Hi and thank you so very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so glad your mother-in-law has settled...
Bowes House was an amazing find. Right from our first discussion and contact with a member of staff it has been impressive. My mum, I think it is fair to say, had a predetermined idea of what the care home might be and she has had a complete change of thinking. She now wishes to stay on after her respite. Bowes House was immediately friendly and welcoming from the staff and all the residents. The layout is fantastic - lots of different areas that residents can go to rather than one big lounge. My mum was instantly included in activities and she has blossomed in their care. Their flexibility to support individuals needs is fantastic and supporting her independence has been at the center of it. Knowing that my mum is in Bowes and is enjoying her later years is so reassuring. One member of staff in particular has been a great contact throughout and is always quick to respond to queries and provide advice and support when requested. Thank you.
Hi Sarah, just wanted to thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We have loved supporting Mum to...
My close friend has been at Bowes House over a year now. She was very low when she came in after struggling at home. She has settled in well and made very good progress after feeling very unwell and unable to walk. She loves the friendliness of the home and in particular, the lovely staff who support on a daily basis. She is very happy and highly recommends the home to all her friends.
Thank you very much for taking the time to leave us feedback about your experience. We are so pleased at the progress your dear friend has made. She is a pleasure to care for. Look forward to seeing you when you are next in. At Bowes House Care Home - Care UK, we set a high standard for ourselves,...
It was lovely to share lunch with our ex-neighbour in a restaurant-type environment. The lunch was well-presented, hot and wholesome. The staff were attentive and showed sincere care for the resident and his visitors.
Hi Brian, thank you very much for taking the time to leave us feedback about your experience. We are so glad you enjoyed your visit and lunch at Bowes House. We look forward to welcoming you back again soon. Thank you for your time and we look forward to hearing from you. Many thanks, the Bowes House, Care UK team.
The management and team deserve full credit for how organized and well-run Bowes House care home is.
Truly amazing.
Thank you very much for taking the time to leave us a reveiw about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...
Thank you so much.
Thank you very much for taking the time to leave us feedback about your experience. We do appreciate it very much. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to...
The staff quickly identified that Mum needed 24-hour nursing care and she was moved to a lovely room which was bright and airy. Unfortunately Mum was very ill at the time and she died 4 days later. The nurse that was looking after Mum on the day of her death was so lovely both to Mum and to myself, my dad and my sister.
All of the staff at Bowes House have been so supportive and caring throughout and we cannot praise them enough.
Thank you very much for taking the time to leave us feedback about your experience. We were so pleased to be able to support you all during this difficult time. Do come back to visit us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to...
All the staff made it easy for us to do this so she came straight from hospital. From the first phone call, to the assessment and chat with the manager was all completed in a friendly and competent manner.
Mum had a perfect week's respite. Every member of staff was caring and went out of their way to make Mum comfortable.
I would have no hesitation in recommending Bowes House to anyone.
Thanks from us all!
Hi, thank you very much for taking the time to leave us feedback about your experience. We are very happy that we could support you and make a difference to Mum's recovery. Do pop in to see us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very...
My dad had the best care, he was loved and taken good care of. The staff treated my dad with so much love and dignity, everyone went above and beyond for both my dad and my family. Such a warm loving place to be. He passed away there on 9th January 2024 at the age of 93 years old with dignity and surrounded by staff that loved him and took good care of him. Everyone there is amazing, it gave us peace of mind knowing he loved it there and the fact all staff were so kind and nice. He had vascular dementia and became bed bound but the care he got never changed even at the end. Can't thank them enough for all they have done for both my dad and my family. He died with dignity. He was there from January 2023 to January 2024. What an amazing care home, keep up the good work.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please do pop in at any time to see us. You are always welcome.
With best wishes to you and the family,
Karen and all the team at Bowes House.
Mum is so very happy with the services she is receiving at Bowes House. The staff are always so friendly and caring. They are also very professional. I have visited my mother on several occasions and the staff are always very welcoming.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Everyone is very kind and looks after me so well.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We are so pleased you are happy and settled at Bowes House. It is our pleasure to have you staying with us.
With best wishes.
Dad has been well cared for and all his needs have been met. All the staff are very kind and pleasant.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The staff have been extremely helpful. This is my first time in a home. It has taken a bit of getting used to. I have enjoyed the music. My family have visited me most days. I have been able to visit my family on several occasions whilst here.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very good experience, friendly and compassionate. It has been quite an adjustment for my dad and family as our first experience of respite care, but it has been made all the easier by the kind, considerate staff, and their care has been much appreciated. Thank you.
At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bowes House.
Accreditations
There are no accreditations posted yet for Bowes House.
Meet the Team (1)

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
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