Bowes House

25 Battle Road, Hailsham BN27 1DU
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9.8 185 Reviews
  • Bowes House, Hailsham
The skilled team at Bowes House provide expert nursing, residential and specialist dementia care on a permanent and respite basis. They also offer compassionate end of life care.

Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.

The Hailsham care home is situated within walking distance of the local town. The lifestyle team arrange a programme of activities and trips out in the home’s minibus.

The wide range of high-quality care services mean that residents can be cared for within the home, no matter how their needs change.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1627
  • Self-Funded Residential Dementia Care: from £1717
  • Self-Funded Nursing Care: from £1916
  • Self-Funded Nursing Dementia Care: from £1999
  • RESPITE Self-Funded Residential Care: from £1627
  • RESPITE Self-Funded Residential Dementia Care: from £1717
  • RESPITE Self-Funded Nursing Care: from £1916
  • RESPITE Self-Funded Nursing Dementia Care: from £1999

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

These prices are only a guideline, please contact Bowes House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Natasha King (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • Parking on-site

Bowes House Reviews (185)

Total of 185, showing 1-20
9.8

Bowes House has a Review Score of 9.8 (9.827) out of 10, based on 31 reviews in the last 2 years. Over all time Bowes House has 185 reviews.

Overall Experience

  • 148
  • 35
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Date Published

185
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Review from Sue C (Daughter of Resident) published on 17 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Bowes House for respite care for a few weeks and we've just extended his stay with every hope to make it a permanent home for him. My Dad has settled so well and we can see a real improvement in him. The whole team at Bowes House have been exceptional, so caring, friendly and
supportive to us as well as Dad. Everyone knows his name and greet him with a smile and friendly chat. We know he's safe and well cared for. I can't recommend this home highly enough.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Sue,
Thank you very much for taking the time to leave us feedback about your experience, it is our pleasure and privilege to care for Dad.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and we have succeeded in meeting those high standards.
Thank you for your time and for taking the time to share your positive experience.
Many thanks
Lisa
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Review from Elaine C (Power of Attorney of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has been a resident at Bowes house for 2.5 year now, although the association with Bowes began months before this when she decided to move into residential care. Despite being towards the end of the Covid pandemic, communication was excellent form day one. The care that my stepmother receives
is second to none, both personal and social. Having worked in Health and Social care for much of my working life, I feel I can say this with authority.
The care goes well beyond physical needs, ensuring that individual resident's social interests are well met and exceeded. The staff at Bowes go out of their way to provide a huge variety of activities from music, to art, board games to exercise classes. Religious needs are also well met. Significantly, the recent Care UK's granting wishes charity project is enabling to attend an opera. It was no mean feat for the staff at the home to arrange the tickets, wheel chair taxi and two carers to enable her dream to come true.
I highly recommend Bowes.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Elaine,
Thank you so very much for taking the time to leave us feedback about your experience, we always strive to provide the very best care and lifestyle for residents at Bowes House Care Home - Care UK and we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, it really is a pleasure and a privilege to care for your loved one.
Many thanks
Lisa

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Review from Mark B (Son of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, welcoming, friendly and caring staff in a beautifully equipped care home, with excellent management. Residents all seem very happy with a relaxed atmosphere. Plenty of daytime activities for residents to take part in, very good food selection at mealtimes. Comfortable and well equipped rooms.
Well worth a visit to see for yourself!

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Mark
Thank you very much for taking the time to leave us feedback about your experience.
At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and sharing your experience with us.
Many thanks
Lisa

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Review from Norma D (Wife of Resident) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, modern care home. Very tastefully furnished. Friendly and helpful staff. Great facilities and excellent food. Rooms very nice with private patio area. Lot's of activities for residents.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Norma,Thank you very much for taking the time to leave us feedback about your experience, at Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you so much for taking the time to share your positive experience, it was a pleasure and a privilege to care for your husband while he was staying with us and we hope that he may come and stay again in the future.Many thanks Lisa

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Review from R M (Wife of Resident) published on 13 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted for two weeks respite care . He said he was cared for well and treated with respect .He enjoyed the food and entertainment.
The room was large and en-suite.
I was kept informed by the staff and manager on how he was progressing .
So pleased to have found Bowes House
.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi, Thank you very much for taking the time to leave us feedback about your experience, we are so pleased to receive your very positive feedback and it was our pleasure and privilege to be able to care for your Husband for his respite stay.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you so much for taking the time to share this with us and others we very much appreciate it.Many thanksLisa

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Review from Keith C (Son of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are mum's carers. Mum's 97 and whilst reasonably independent still needs looking after. Bowes was just what the family needed whilst my sister was in Canada visiting her daughter. Continuous caring by me would have been just too much for me, she being in Bedfordshire and me in East Sussex
and away from my family when caring. So respite care for a month was as much for me as it was for her.


The people at Bowes were all wonderful during her months stay and the facility first class in every respect. I would have no hesitation in arranging future respite care at Bowes if circumstances required.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Keith,Thank you very much for taking the time to leave us feedback about your experience, it was our privilege to look after Mum.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Thank you for your time, and we hope we can support you and Mum again in the future.

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Review from Loraine B (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowes house care home have been very welcoming to my father which has been there since January for assessment.
Staff very friendly, facility's very clean and very smart .I feel not only is my dad getting support but also me . Bowes house are trying to accommodate my dad with his hobbies but my father
does not really like to join in , After visiting other homes nothing comes near bowes house .

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience, at Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We know that having a loved one in a care home is a huge change and can be difficult not just for the person in care but for the family too, we always do our very best to try and ensure that we offer the support and reassurance that the whole family needs to make the transition as smooth and supportive as possible.Thank you for your time, we really appreciate you sharing your experience with us.

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Review from Sarah B (Wife of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been at Bowes House for 9 months, recommended by an Eastbourne home that couldn't cope with him. His dementia has been managed with competence, kindness, empathy & respect; every challenge met with a solution based approach. As a carer it is a huge & dreadful decision to place your
loved one in another's care, you are left with senses of guilt for "putting them in a home" and inadequacy that you couldn't cope. I can now see that this wonderful team of compassionate people are providing him with a better quality of life than I as a sole carer could hope to give. Thank you to everyone at Bowes, the culture of kindness and competence is evident throughout the home. I highly recommend Bowes House.

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We are delighted to be able to support you and your husband, to help ensure that you both have a fulfilling life and the support that you need.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time in sharing your thoughts with us it is much appreciated.

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Review from Sarah J (Daughter of Resident) published on 3 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience, all the staff are so welcoming, friendly and do their jobs to high standard. The care my family member has been outstanding. its so nice knowing he is in good, safe hands by the staff.

Reply from Lisa Phillips, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience, we are so glad that it has been such a positive experience for you and your loved one.At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you so much for your time, we really appreciate you sharing this with us.Many thanks Lisa

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Review from D F (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Accepting that caring for Dad at home was no longer tenable has been tough. Following a fall, hospitalisation and a somewhat unhappy period in a nursing home that couldn't cope with Dad's level of dementia, we found Bowes House. Dad fits well in an environment which is geared to residents with various
forms and manifestations of dementia. He is well looked after and treated as an individual. Staff are friendly, attentive and patient, treating each resident with respect and kindness. Communication between the home and ourselves has been excellent. All staff contribute to the sense of welcome and homeliness from the moment we walk in. The physical environment is clean and spacious with wide corridors, very nice individual rooms and lovely communal areas for residents and guests to gather in 'non-institutional' settings. Dad has taken part in some of the many and varied organised activities which add to the sense of a safe and stimulating environment for all residents.

Reply from Lisa Pillips, Reviews Team at Bowes House

Hi,Thank you so very much for taking the time to leave us feedback about your experience, we really appreciate you sharing your experience with us and others online.At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.We are so glad that Dad has settled well and is enjoying life here at Bowes House and that we have been able to support you and your family through such a difficult and unsettling time. Best regards,Lisa.

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Review from Oli T (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad spent the past few weeks at Bowes House and has received really good care. I visit regularly and Dad is always cleab, comfortable and content. My dad is bed-bound and I've been impressed by the standard of care, regularly changing his position to avoid any pressure points, checking he has eaten/had
a drink throughout the day and of course, all the personal care. All these aspects are carefully monitored throughout the day and night and a checklist has to be signed at set intervals. I would recommend Bowes House.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Oli, thank you for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we hold ourselves to a high standard and therefore, we appreciate all feedback so we can continually look to improve and ensure the delivery of high-quality care. We note that some areas you did not give a score for or your score was neutral, we would very much value more information about how you feel we could improve in these areas, as we always strive to give the best in all areas of care, facilities and lifestyle. Please do contact me to share your thoughts in more detail as we would love the chance to make the care experience the very best it can be for all our residents. Thank you for your time, and we look forward to hearing from you. Many thanks, Lisa.

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Review from D W (Daughter of Resident) published on 28 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister and myself have both commented on how calmer and more organised Barley unit seems since one member of staff, in particular, has been there.
2-3/12.
We've had a few issues which I've taken to management but I've taken the incident from last week straight to this member of staff, who dealt
with it there and then, said she would discuss with the team. Today (12/12) she updated me.
I feel with this member of staff and another two, in particular, it's the details of care that have improved, all the staff on Barley are great but a few shine.
A member of staff now on Meadows is awesome. Dad's face lights up when she comes in to say hello to him, as does Dad's face with another member of staff.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi and thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that you are seeing signs of improvement too. I note that you scored a couple of areas a three-star (neutral) score and we would love the opportunity to rectify this and provide a five-star experience in all areas so please do let us know more about these areas by contacting me on email with your feedback so we can investigate further. Thank you again for your time and we look forward to hearing from you.

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Review from A P (Relative of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Bowes House is, we found it after comparing a few different care homes and this is by far the best. The staff are wonderful with my mother-in-law, they have adjusted meals to accommodate her needs and supported her in building friendships. Truly 10/10.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi and thank you so very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are so glad your mother-in-law has settled in so well and we always work hard to accommodate any special dietary requirements that residents have. Lifestyle is really important and we encourage and support residents to have the most fulfilling lives possible. Thank you for your time and your very kind feedback. Many thanks, Lisa.

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Review from Sarah P (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowes House was an amazing find. Right from our first discussion and contact with a member of staff it has been impressive. My mum, I think it is fair to say, had a predetermined idea of what the care home might be and she has had a complete change of thinking. She now wishes to stay on after her respite.
Bowes House was immediately friendly and welcoming from the staff and all the residents. The layout is fantastic - lots of different areas that residents can go to rather than one big lounge. My mum was instantly included in activities and she has blossomed in their care. Their flexibility to support individuals needs is fantastic and supporting her independence has been at the center of it. Knowing that my mum is in Bowes and is enjoying her later years is so reassuring. One member of staff in particular has been a great contact throughout and is always quick to respond to queries and provide advice and support when requested. Thank you.

Reply from Lisa Phillips, Reviews Team at Bowes House

Hi Sarah, just wanted to thank you very much for taking the time to leave us feedback about your experience. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We have loved supporting Mum to settle in, make friendships and enjoy an active lifestyle and it is so lovely to see her thriving here. Thank you so much for your time. Many thanks, Lisa.

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Review from S C (Friend of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend has been at Bowes House over a year now. She was very low when she came in after struggling at home. She has settled in well and made very good progress after feeling very unwell and unable to walk. She loves the friendliness of the home and in particular, the lovely staff who support
on a daily basis. She is very happy and highly recommends the home to all her friends.

Reply from Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased at the progress your dear friend has made. She is a pleasure to care for. Look forward to seeing you when you are next in. At Bowes House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.

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Review from Brian P (Friend of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely to share lunch with our ex-neighbour in a restaurant-type environment. The lunch was well-presented, hot and wholesome. The staff were attentive and showed sincere care for the resident and his visitors.

Reply from Reviews Team at Bowes House

Hi Brian, thank you very much for taking the time to leave us feedback about your experience. We are so glad you enjoyed your visit and lunch at Bowes House. We look forward to welcoming you back again soon. Thank you for your time and we look forward to hearing from you. Many thanks, the Bowes House, Care UK team.

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Review from Paul H (Nephew of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my auntie at Bowes House, and I must say with all honesty how wonderful Bowes House Care Home is. From the first point of entry, the team is so pleasant, with smiling faces, so very helpful and professional. An absolute delight! Bowes House itself has a full array of amenities, a beautiful cafeteria
section with pastries on offer. The whole vibe of Bowes House is simply outstanding, all the residents seemed so happy and content, and my auntie is just so very happy, it’s so easy to see how the team prioritizes the health and well-being of the residents, Bowes House is immaculately clean and seems active for the residents.
The management and team deserve full credit for how organized and well-run Bowes House care home is.
Truly amazing.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us a reveiw about your experience. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedbackThank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.

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Review from M G (Private Carer of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been bringing my client to Bowes House for some time now. It is a truly excellent care home. The staff is wonderful and friendly and I can’t recommend them enough. Also, a certain staff member is wonderful and I cannot thank her enough for all the great work she does.
Thank you so much.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We do appreciate it very much. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback Thank you for your time, and we look forward to hearing from you. Many thanks, to the reviews team and the Care UK team.

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Review from Michelle R (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Bowes House for respite care for 4 weeks. We were very impressed from the outset as we had a long conversation about Mum's health problems prior to admission and the home arranged for the GP to see Mum on the day of admission.
The staff quickly identified that Mum needed 24-hour nursing
care and she was moved to a lovely room which was bright and airy. Unfortunately Mum was very ill at the time and she died 4 days later. The nurse that was looking after Mum on the day of her death was so lovely both to Mum and to myself, my dad and my sister.
All of the staff at Bowes House have been so supportive and caring throughout and we cannot praise them enough.

Reply from Karen Milligan, Reviews Team at Bowes House

Thank you very much for taking the time to leave us feedback about your experience. We were so pleased to be able to support you all during this difficult time. Do come back to visit us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team

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Review from J M (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowes House kindly accepted my 93-year-old mother for a week's respite following a pacemaker operation.
All the staff made it easy for us to do this so she came straight from hospital. From the first phone call, to the assessment and chat with the manager was all completed in a friendly and competent
manner.
Mum had a perfect week's respite. Every member of staff was caring and went out of their way to make Mum comfortable.
I would have no hesitation in recommending Bowes House to anyone.
Thanks from us all!

Reply from Karen Milligan, Reviews Team at Bowes House

Hi, thank you very much for taking the time to leave us feedback about your experience. We are very happy that we could support you and make a difference to Mum's recovery. Do pop in to see us at any time. At Bowes House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; https://www.careuk.com/company/contact/feedback. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Bowes House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Bowes House is calculated as follows: ( (302 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 359 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowes House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (94)

Meet the Team (1)

Natasha

Natasha King

Job Title: Home Manager

I’m passionate about my role and the home.


I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.


Before joining, I’d worked in independent care homes for ten years. I wanted to stay in the care sector while developing my skills and career. Care UK really helps you to progress.


I think my proudest moments at Care UK were being nominated for the Team Leader of the Year award in the Care UK Residential Care Services Awards, and then being promoted to my current role.

Frequently Asked Questions about Bowes House

What types of Care is Bowes House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bowes House have?

There are 90 Single Rooms.

What are the Facilities & Services at Bowes House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bowes House to the centre of Hailsham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowes House to verify any information. View our terms and conditions. Bowes House has an Enhanced Service - more info.