
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance of the local town. The lifestyle team arrange a programme of activities and trips out in the home’s minibus.
The wide range of high-quality care services mean that residents can be cared for within the home, no matter how their needs change.
Care Provided by Bowes House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Contact Bowes House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Finlin Martin (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- Parking on-site
Bowes House Reviews (201)
Bowes House has a Review Score of 9.7 (9.735) out of 10, based on 32 reviews in the last 2 years.
Over all time Bowes House has 201 reviews.
Happy mother in law. Well-fed, well looked after. The best place she can be. Excellent!
Happy mother in law. Well-fed, well looked after. The best place she can be. Excellent!
I have noticed a great improvement since the new manager arrived. Today is my mum's 94th birthday. The staff have made this such a special day for her. She's has decorations and a cake, and will have a decorated table at lunchtime. She said that she is very spoilt. This is an example of the care...
I have noticed a great improvement since the new manager arrived. Today is my mum's 94th birthday. The staff have made this such a special day for her. She's has decorations and a cake, and will have a decorated table at lunchtime. She said that she is very spoilt. This is an example of the care that the home gives to each resident and to the families of the residents. I would not hesitate to recommend Bowes House.
My mum received such amazing care with a great deal of dignity and respect during her time at Bowes House which was so lovely to see and know which also helped and eased the family's thoughts and feelings. All of the staff and carers were fantastic and would always help and listen and I will...
My mum received such amazing care with a great deal of dignity and respect during her time at Bowes House which was so lovely to see and know which also helped and eased the family's thoughts and feelings. All of the staff and carers were fantastic and would always help and listen and I will forever be so grateful for those looking after mum. You are all amazing people for what you do and words cannot express my feelings. Thank you.
I was amazed at the kindness everyone showed us; nothing was too much. Our friend was looked after in a lovely room and everyone made his last days peaceful and comfortable.
I was amazed at the kindness everyone showed us; nothing was too much. Our friend was looked after in a lovely room and everyone made his last days peaceful and comfortable.
Recently my mother, a resident of Bowes House was taken unwell and had to be transferred to hospital. The love and care shown by the staff at Bowes House was excellent. Thank you.
Recently my mother, a resident of Bowes House was taken unwell and had to be transferred to hospital. The love and care shown by the staff at Bowes House was excellent. Thank you.
In addition the support they gave us as a family at this time was compassionate and...
In addition the support they gave us as a family at this time was compassionate and respectful. General guidance and information of our mothers health was communicated well.
The team leaders, management, activity workers , care workers and reception all played a part in allowing our mums passing to be free of pain and comfortable. Thank you
Friendly staff and nice environment. More help is needed with Mum's personal care and hair washing, cutting her nails etc. The staff may need more training to encourage.
Friendly staff and nice environment. More help is needed with Mum's personal care and hair washing, cutting her nails etc. The staff may need more training to encourage.
Thank you for taking the time to submit your review of Bowes House – we were very happy to read your kind words about the team and environment at the care home. In regards to your mum’s personal care, thank you for raising your comments around this - we are always happy to discuss care needs, and...
Thank you for taking the time to submit your review of Bowes House – we were very happy to read your kind words about the team and environment at the care home. In regards to your mum’s personal care, thank you for raising your comments around this - we are always happy to discuss care needs, and one of the team will be in contact. Thank you again for your testimonial, and please let us know if you have any other questions or comments and we’ll always be happy to help.
I had a wonderful time at Bowes House. The staff have been so kind and caring. The food has been excellent. I have enjoyed trips out on the minibus. I will be back as soon as I can. Thank you for everything.
I had a wonderful time at Bowes House. The staff have been so kind and caring. The food has been excellent. I have enjoyed trips out on the minibus. I will be back as soon as I can. Thank you for everything.
My mum was at Bowes House for 4 years. She was loved by all the staff and was always well cared for. She was treated with respect and dignity as her health declined over the years. (died 24th July). Whilst mum was able, she really enjoyed the activities, particularly the music events. I have no...
My mum was at Bowes House for 4 years. She was loved by all the staff and was always well cared for. She was treated with respect and dignity as her health declined over the years. (died 24th July). Whilst mum was able, she really enjoyed the activities, particularly the music events. I have no hesitation in recommending Bowes House to those with loved ones who now need assistance.
Bowes House is very welcoming and attentive, I have no complaints. I have been comfortable and well looked after during my stay.
Bowes House is very welcoming and attentive, I have no complaints. I have been comfortable and well looked after during my stay.
Throughout the pandemic, the staff at Bowes House have all been brilliant. The staff on Mum's unit treat her with care and respect and all go the extra mile to keep her safe and comfortable. Infection control has been excellent. The Management's new ideas and systems are welcomed and appreciated.
Throughout the pandemic, the staff at Bowes House have all been brilliant. The staff on Mum's unit treat her with care and respect and all go the extra mile to keep her safe and comfortable. Infection control has been excellent. The Management's new ideas and systems are welcomed and appreciated.
My mother had become extremely anxious, and really needed somebody with her 24 hours a day, something that I couldn't achieve for her. Bowes House seemed to me to be the gold standard for care locally, and in a very short period of time my mother was admitted, but because of the Covid lockdowns she...
One other point, I feel that all the staff knew my mother as a person, and they seemed to very much enjoy her for who she was.
My 99-year-old mother, who has vascular dementia, has been a resident at Bowes House for over four years. My mother continues to receive excellent care from a wonderful team. All the staff deserve the highest praise. My mother is always treated with dignity and is always kept clean and presentable....
The CEO and management team also deserve praise, especially in these very difficult times, for keeping us well informed and facilitating visits at the earliest opportunity. The new manager’s introduction of monthly relatives Zoom meetings is welcomed. Varied daily activities have continued to be provided by the lifestyle team and the weekly video calls with our relatives have been very helpful.
After doing some research and speaking with friends who had the experience of Bowes House, our family decided to choose the nursing home for our father. He needed palliative care after he spent six weeks in hospital. I can’t thank the staff enough for their care for dad and support for our mother...
The sad thing is that he was too ill to appreciate his surroundings. During the difficult times we are all experiencing, the staff were amazing and couldn’t have done more to keep us informed of dad’s condition and always helpful when we called. I have to thank in particular the staff on duty during the late afternoon, evening and night of dad’s passing, so professional and caring, I couldn’t imagine a better place for dad to spend his last days. It will be lovely to visit as a family to thank all the staff when things improve.
I came to Bowes House following a fall for respite care. I have found the care excellent and the staff have been so helpful and supportive. Nothing has been too much trouble for them.
I came to Bowes House following a fall for respite care. I have found the care excellent and the staff have been so helpful and supportive. Nothing has been too much trouble for them.
My Nan was admitted into Bowes House in the winter, during the pandemic as she could sadly, no longer live alone, due to her deterioration. The care and compassion that has been shown to my Nan by the care and management team has been amazing. They have provided weekly facetime calls, to enable us...
My Nan was admitted into Bowes House in the winter, during the pandemic as she could sadly, no longer live alone, due to her deterioration. The care and compassion that has been shown to my Nan by the care and management team has been amazing. They have provided weekly facetime calls, to enable us to still interact during these strange times and she is interacting with the activities and is not alone. We know Nan is being looked after by the very caring staff. The buildings and facilities are well maintained and most of all, clean. The staff are so helpful and very supportive, not only to my Nan but also to us, as a family.
My father stayed at Bowes House for a few weeks in October 2020 until he passed away. The staff provided care, compassion and flexibility for him in his last few weeks. They kept us informed of important updates, consulted us about important decisions to do with his health and medication, whilst...
My father stayed at Bowes House for a few weeks in October 2020 until he passed away. The staff provided care, compassion and flexibility for him in his last few weeks. They kept us informed of important updates, consulted us about important decisions to do with his health and medication, whilst also providing suitable advice. I could always find someone to give me information when I rang up to find out how my Father was doing. I particularly wanted to thank a staff worker for his expertise, sensitivity, and understanding. He was prepared to have a frank conversation with my father and his wife about his condition, which was valuable preparation for the end of life. I also wanted to thank the staff worker who was on duty when my father passed away, he was attentive to my father. Thank you.
I live in a retirement complex quite close to Bowes House and have visited in the past as a member of a local church group, and for various open house events in the past. I have always been impressed with the facility. Imagine my surprise when on Valentine's Day I had a knock on the door and was...
I live in a retirement complex quite close to Bowes House and have visited in the past as a member of a local church group, and for various open house events in the past. I have always been impressed with the facility. Imagine my surprise when on Valentine's Day I had a knock on the door and was given a beautifully packaged heart-shaped biscuit donated by Bowes House. It was such a simple, yet profound gesture and the biscuit was absolutely delicious. It says a lot for the manager and staff that they could look beyond their own residents and reach out to the local community. A very big thank you
My aunt has been in Bowes House for nearly a year. I was worried that the residence we had chosen would be suitable for my Aaunt’s needs. A year on I am very pleased with the choice we made. I can’t speak highly enough of the attention, care and support everyone at Bowes has shown and continues to...
My aunt has been in Bowes House for nearly a year. I was worried that the residence we had chosen would be suitable for my Aaunt’s needs. A year on I am very pleased with the choice we made. I can’t speak highly enough of the attention, care and support everyone at Bowes has shown and continues to do so especially during this pandemic. Well done Bowes House. Strength and honour as they say.
The staff and management at Bowes House continue to be a great support to us as a family at this most difficult time. We are unable to be with our loved one and give them a much-needed hug, but we know that the staff are their "stand-in-family" for us, which is an enormous comfort. Thank you to you...
The staff and management at Bowes House continue to be a great support to us as a family at this most difficult time. We are unable to be with our loved one and give them a much-needed hug, but we know that the staff are their "stand-in-family" for us, which is an enormous comfort. Thank you to you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bowes House.
Accreditations
There are no accreditations posted yet for Bowes House.
Meet the Team (1)

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and...
I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
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