
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)



The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
Care Provided by Bowes House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Contact Bowes House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Finlin Martin(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Parking
- Parking on-site
Bowes House Reviews (198)
Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years.
Over all time Bowes House has 198 reviews.
Certainly no complaints. All medical concerns dealt with promptly. Staff always very friendly and obliging. Nothing was too much trouble. Never had to worry whilst Dad was in Bowes House.
Mum thoroughly enjoyed her stay here at Bowes House. Very impressed with the warmth and kindness the staff showed. Everyone is so helpful. So glad that we chose this home for Mum.
My Mum really enjoyed the stay here. Hope to be able to come back again soon.
Had a wonderful stay and was very well looked after.
So well looked after and fed - wonderful meals.
The staff are so kind and nothing is too much trouble, their 1st concern is our comfort, ministered with a smile and loads of cheer.
I am very happy with everything here - I have no complaints at all. The meals are very good. I can choose what I like. The staff are very good, I am very content. I looked at other care homes before I came here and this was the best one.
As you walk in the atmosphere is inviting. All the staff are friendly. Residents are well looked after and there is always a choice of activity with caring staff. I have recommended Bowes to others. Although I think costs are high, I feel happy leaving our friend here.
Bowes House has been very supportive in helping my Aunt make the difficult adjustment to living in care. The staff are always bright and cheerful and happy to talk about any concerns we may have. They have lots of interesting people in for talks and entertainment, including lots of animals!
I brought my mother in for a respite period. My mother has a combination of physical and mental issues that require extensive care and requirements. Everything I found at Bowes House delighted me - the private rooms, the communal rooms, the outside patio, the people. She received excellent care and responded well to the people here.
My husband has always been looked after very well and the standard is second to none from anything else I have seen.
A lot of effort is put in to entertain residents with activities all day with even a cinema showing films once or twice a week.
All staff show kindness and care to all residents and visitors alike.
Mum has been at Bowes House for 4 and a half years now. She is well cared for and staff are professional and sympathetic to her dementia. When asked, mum says she is happy here and well looked after.
I was recommended Bowes House by my family for respite care after having a bout of pneumonia and Australian flu, especially as I lived alone in Eastbourne. I must say, I could not have had better care had I been the Queen of England.
The en-suite rooms are lovely. The food is excellent. The quality of care is good, but sometimes understaffed. Good entertainment and excellent hairdresser. The total package is excellent and thoroughly recommended. I am so pleased my mother was able to spend the last few months in this happy environment.
Thank you for your positive feedback - we’re so very glad that your Mother felt happy during her time at Bowes House. We note that you feel that the home was short staffed at times. We would like to assure you that we discuss occupancy levels and resident care needs on a daily basis and formally...
Very well cared for and well fed! Comfortable room - cosy. Excellent in every way!
I had two knee replacements, first in April 2017 and the second in October 2017. I was so pleased with the care and dedication I had received during my first respite stay there, I knew I would be happy - and was - with a second visit there.
No details for my comfort were spared. I give my full praise for the running of Bowes House.
Very happy with everything, as my mum moved from one unit to another unit and she was upset leaving the other staff but has found the new staff very good, they picked up very quickly that she was unwell and kept us up to date with her progress. They have explained about her medication being changed and are still concerned that she doesn't seem herself like she was before she was ill.
Lovely staff and good support for me and Mum.
I felt Mum was well cared for during her stay.
Many thanks.
Bowes House has been fantastic for mum. It is clean and bright. Mums needs have been catered for and the atmosphere is very friendly. Food is amazing and enough for mum. Mum has been entertained most days and able to sit in the garden when she wants. What a lovely place for her to stay.
Always make me feel welcome, staff are friendly and caring. My wife is very settled at Bowes House. I am very happy she is here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bowes House.
Accreditations
There are no accreditations posted yet for Bowes House.
Meet the Team (1)

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
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