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Bowes House

25 Battle Road, Hailsham, East Sussex BN27 1DU
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Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)
Bowes House, Hailsham
Bowes House, Hailsham
Bowes House, Hailsham

The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.

Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.

The Hailsham care home is situated within walking distance...  

Care Provided by Bowes House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,733From £1,949
Residential Dementia CareFrom £1,828From £2,056
Nursing CareFrom £1,998From £2,247
Nursing Dementia CareFrom £2,093From £2,352
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Bowes House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Finlin Martin(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Parking

  • Parking on-site

Bowes House Reviews (198)

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9.7

Bowes House has a Review Score of 9.7 (9.742) out of 10, based on 28 reviews in the last 2 years. Over all time Bowes House has 198 reviews.

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Showing 198 reviews matching selected criteria
Review from Anne-Marie F (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

Certainly no complaints. All medical concerns dealt with promptly. Staff always very friendly and obliging. Nothing was too much trouble. Never had to worry whilst Dad was in Bowes House.

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Review from D H (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card
Overall Experience

Mum thoroughly enjoyed her stay here at Bowes House. Very impressed with the warmth and kindness the staff showed. Everyone is so helpful. So glad that we chose this home for Mum.

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Review from Anne B (Daughter of Resident) published on 27 July 2018 Submitted via Postal Card
Overall Experience
Excellent care staff who are very friendly and helpful, the meals are excellent.

My Mum really enjoyed the stay here. Hope to be able to come back again soon.

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Review from Jean K (Resident / Service User) published on 28 June 2018 Submitted via Postal Card
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Had a wonderful stay and was very well looked after.

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Review from G N (Respite Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience
Loved being pampered and cared for. A luxury for me - like 'a cruise without leaving port'!

So well looked after and fed - wonderful meals.

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Review from Doreen B (Resident / Service User) published on 31 May 2018 Submitted via Postal Card
Overall Experience
This rehabilitation is like a 1st class hotel.

The staff are so kind and nothing is too much trouble, their 1st concern is our comfort, ministered with a smile and loads of cheer.

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Review from Gwynneth J (Resident / Service User) published on 16 May 2018 Submitted via Postal Card
Overall Experience

I am very happy with everything here - I have no complaints at all. The meals are very good. I can choose what I like. The staff are very good, I am very content. I looked at other care homes before I came here and this was the best one.

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Review from Margaret L (Friend of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

As you walk in the atmosphere is inviting. All the staff are friendly. Residents are well looked after and there is always a choice of activity with caring staff. I have recommended Bowes to others. Although I think costs are high, I feel happy leaving our friend here.

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Review from R C (Niece of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

Bowes House has been very supportive in helping my Aunt make the difficult adjustment to living in care. The staff are always bright and cheerful and happy to talk about any concerns we may have. They have lots of interesting people in for talks and entertainment, including lots of animals!

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Review from Karen R (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

I brought my mother in for a respite period. My mother has a combination of physical and mental issues that require extensive care and requirements. Everything I found at Bowes House delighted me - the private rooms, the communal rooms, the outside patio, the people. She received excellent care and responded well to the people here.

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Review from Mary B (Wife of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My husband has always been looked after very well and the standard is second to none from anything else I have seen.

A lot of effort is put in to entertain residents with activities all day with even a cinema showing films once or twice a week.

All staff show kindness and care to all residents and visitors alike.

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Review from E C (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
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Mum has been at Bowes House for 4 and a half years now. She is well cared for and staff are professional and sympathetic to her dementia. When asked, mum says she is happy here and well looked after.

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Review from Yvonne I (Respite Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

I was recommended Bowes House by my family for respite care after having a bout of pneumonia and Australian flu, especially as I lived alone in Eastbourne. I must say, I could not have had better care had I been the Queen of England.

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Review from A B (Daughter of Resident) published on 28 February 2018 Submitted via Postal Card
Overall Experience

The en-suite rooms are lovely. The food is excellent. The quality of care is good, but sometimes understaffed. Good entertainment and excellent hairdresser. The total package is excellent and thoroughly recommended. I am so pleased my mother was able to spend the last few months in this happy environment.

Reply from Samantha Debenham, Marketing Support Administrator at Bowes House

Thank you for your positive feedback - we’re so very glad that your Mother felt happy during her time at Bowes House. We note that you feel that the home was short staffed at times. We would like to assure you that we discuss occupancy levels and resident care needs on a daily basis and formally...  

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Review from M H (Respite Resident) published on 22 February 2018 Submitted via Postal Card
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Very well cared for and well fed! Comfortable room - cosy. Excellent in every way!

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Review from Sheila M (Respite Resident) published on 14 November 2017 Submitted via Postal Card
Overall Experience

I had two knee replacements, first in April 2017 and the second in October 2017. I was so pleased with the care and dedication I had received during my first respite stay there, I knew I would be happy - and was - with a second visit there.

No details for my comfort were spared. I give my full praise for the running of Bowes House.

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Review from C D (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card
Overall Experience

Very happy with everything, as my mum moved from one unit to another unit and she was upset leaving the other staff but has found the new staff very good, they picked up very quickly that she was unwell and kept us up to date with her progress. They have explained about her medication being changed and are still concerned that she doesn't seem herself like she was before she was ill.

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Review from S B (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience
Good quality care for my mum's short stay.
Lovely staff and good support for me and Mum.
I felt Mum was well cared for during her stay.

Many thanks.

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Review from K B (Daughter of Resident) published on 29 August 2017 Submitted via Postal Card
Overall Experience

Bowes House has been fantastic for mum. It is clean and bright. Mums needs have been catered for and the atmosphere is very friendly. Food is amazing and enough for mum. Mum has been entertained most days and able to sit in the garden when she wants. What a lovely place for her to stay.

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Review from John L (Husband of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

Always make me feel welcome, staff are friendly and caring. My wife is very settled at Bowes House. I am very happy she is here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Bowes House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Bowes House.

Meet the Team (1)

Finlin Martin
Finlin MartinJob Title:Home Manager

I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.

In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.

I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.

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