Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)
Warm, welcoming, friendly and caring staff in a beautifully equipped care homeMark B(Son of Resident/Service User)
The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance...
The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care.
Residents can enjoy newly refurbished facilities, including beautiful lounges and a welcoming café. The ensuite bedrooms have a 24-hour nurse call system, while ground-floor rooms open directly onto the garden. Outside there are sensory gardens and relaxing courtyards.
The Hailsham care home is situated within walking distance of the local town. The lifestyle team arrange a programme of activities and trips out in the home’s minibus.
The wide range of high-quality care services mean that residents can be cared for within the home, no matter how their needs change.
Contact Bowes House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bowes House for full pricing details and T&Cs.
Bowes House has a Review Score of 9.7 (9.746) out of 10, based on 34 reviews in the last 2 years.
Over all time Bowes House has 203 reviews.
Although front of house gives the impression of a well-run establishment, care and staffing need to be addressed. There is no continuity of night staff and staffing levels. Particularly with health and safety issues. When the resident requests to see the doctor for an appointment this is not always...
Personal hygiene could be improved. General housekeeping and nutrition are very good.
Thank you for taking the time to submit your review and your scores. I understand that the home manager has been in touch with you regarding some of the points above, and has hopefully been able to alleviate any worries you may have had. We are incredibly proud of the care we offer at Bowes House...
Thank you for taking the time to submit your review and your scores. I understand that the home manager has been in touch with you regarding some of the points above, and has hopefully been able to alleviate any worries you may have had. We are incredibly proud of the care we offer at Bowes House and our excellent team, which we feel is reflected in our CQC report, reviews on carehome.co.uk and elsewhere, and also our high satisfaction scores for relatives with loved ones in the home.
In regards to staffing levels, I would like to assure you that we always make sure we have the right numbers of team members across all our suites in the home, day and night, seven days a week, in order to run a safe, caring and high-quality service for all residents. There may be occasions where we have to use agency team members, such as to cover colleague holidays or illness, but we are very lucky to have some excellent agency staff who know the home and residents well, so there is always a continuity of care. We also have a dedicated GP that visits the home three times a week as part of his contract, and also attends at other times on request. We work very closely with the GP, as well as other healthcare specialists, to make sure every resident receives the highest levels of care and support whenever they need it and on an ongoing basis as their needs may change.
Thank you, everyone, at Bowes House.
Thank you, everyone, at Bowes House.
Since arriving at Bowes House my Dad is getting stronger by the day. We could not ask for better care and support. Everyone has been wonderful we are so glad Dad is being cared for here.
Since arriving at Bowes House my Dad is getting stronger by the day. We could not ask for better care and support. Everyone has been wonderful we are so glad Dad is being cared for here.
We are so happy with the care and attention Dad is receiving. The staff are warm and welcoming and nothing is too much trouble. Dad has made good progress already. From the moment you walk in the door the home has a lovely atmosphere and although it’s modern home it has a lovely homely feel. The...
We are so happy with the care and attention Dad is receiving. The staff are warm and welcoming and nothing is too much trouble. Dad has made good progress already. From the moment you walk in the door the home has a lovely atmosphere and although it’s modern home it has a lovely homely feel. The food is lovely too. Really happy with everything
Enjoyed my stay. Very friendly staff. Good menu choice.
Enjoyed my stay. Very friendly staff. Good menu choice.
Certainly no complaints. All medical concerns dealt with promptly. Staff always very friendly and obliging. Nothing was too much trouble. Never had to worry whilst Dad was in Bowes House.
Certainly no complaints. All medical concerns dealt with promptly. Staff always very friendly and obliging. Nothing was too much trouble. Never had to worry whilst Dad was in Bowes House.
Mum thoroughly enjoyed her stay here at Bowes House. Very impressed with the warmth and kindness the staff showed. Everyone is so helpful. So glad that we chose this home for Mum.
Mum thoroughly enjoyed her stay here at Bowes House. Very impressed with the warmth and kindness the staff showed. Everyone is so helpful. So glad that we chose this home for Mum.
My Mum really enjoyed the stay here. Hope to be able to come back again soon.
My Mum really enjoyed the stay here. Hope to be able to come back again soon.
Had a wonderful stay and was very well looked after.
Had a wonderful stay and was very well looked after.
So well looked after and fed - wonderful meals.
So well looked after and fed - wonderful meals.
The staff are so kind and nothing is too much trouble, their 1st concern is our comfort, ministered with a smile and loads of cheer.
The staff are so kind and nothing is too much trouble, their 1st concern is our comfort, ministered with a smile and loads of cheer.
I am very happy with everything here - I have no complaints at all. The meals are very good. I can choose what I like. The staff are very good, I am very content. I looked at other care homes before I came here and this was the best one.
I am very happy with everything here - I have no complaints at all. The meals are very good. I can choose what I like. The staff are very good, I am very content. I looked at other care homes before I came here and this was the best one.
As you walk in the atmosphere is inviting. All the staff are friendly. Residents are well looked after and there is always a choice of activity with caring staff. I have recommended Bowes to others. Although I think costs are high, I feel happy leaving our friend here.
As you walk in the atmosphere is inviting. All the staff are friendly. Residents are well looked after and there is always a choice of activity with caring staff. I have recommended Bowes to others. Although I think costs are high, I feel happy leaving our friend here.
Bowes House has been very supportive in helping my Aunt make the difficult adjustment to living in care. The staff are always bright and cheerful and happy to talk about any concerns we may have. They have lots of interesting people in for talks and entertainment, including lots of animals!
Bowes House has been very supportive in helping my Aunt make the difficult adjustment to living in care. The staff are always bright and cheerful and happy to talk about any concerns we may have. They have lots of interesting people in for talks and entertainment, including lots of animals!
I brought my mother in for a respite period. My mother has a combination of physical and mental issues that require extensive care and requirements. Everything I found at Bowes House delighted me - the private rooms, the communal rooms, the outside patio, the people. She received excellent care and...
I brought my mother in for a respite period. My mother has a combination of physical and mental issues that require extensive care and requirements. Everything I found at Bowes House delighted me - the private rooms, the communal rooms, the outside patio, the people. She received excellent care and responded well to the people here.
My husband has always been looked after very well and the standard is second to none from anything else I have seen.
A lot of effort is put in to entertain residents with activities all day with even a cinema showing films once or twice a week.
All staff show kindness and care to all...
My husband has always been looked after very well and the standard is second to none from anything else I have seen.
A lot of effort is put in to entertain residents with activities all day with even a cinema showing films once or twice a week.
All staff show kindness and care to all residents and visitors alike.
Mum has been at Bowes House for 4 and a half years now. She is well cared for and staff are professional and sympathetic to her dementia. When asked, mum says she is happy here and well looked after.
Mum has been at Bowes House for 4 and a half years now. She is well cared for and staff are professional and sympathetic to her dementia. When asked, mum says she is happy here and well looked after.
I was recommended Bowes House by my family for respite care after having a bout of pneumonia and Australian flu, especially as I lived alone in Eastbourne. I must say, I could not have had better care had I been the Queen of England.
I was recommended Bowes House by my family for respite care after having a bout of pneumonia and Australian flu, especially as I lived alone in Eastbourne. I must say, I could not have had better care had I been the Queen of England.
The en-suite rooms are lovely. The food is excellent. The quality of care is good, but sometimes understaffed. Good entertainment and excellent hairdresser. The total package is excellent and thoroughly recommended. I am so pleased my mother was able to spend the last few months in this happy...
The en-suite rooms are lovely. The food is excellent. The quality of care is good, but sometimes understaffed. Good entertainment and excellent hairdresser. The total package is excellent and thoroughly recommended. I am so pleased my mother was able to spend the last few months in this happy environment.
Thank you for your positive feedback - we’re so very glad that your Mother felt happy during her time at Bowes House. We note that you feel that the home was short staffed at times. We would like to assure you that we discuss occupancy levels and resident care needs on a daily basis and formally...
Thank you for your positive feedback - we’re so very glad that your Mother felt happy during her time at Bowes House. We note that you feel that the home was short staffed at times. We would like to assure you that we discuss occupancy levels and resident care needs on a daily basis and formally review these each week. This ensures that the correct number of colleagues with the appropriate skill mix are on duty to meet the needs of our residents each day. Thank you once more for your recommendation of Bowes House.
Very well cared for and well fed! Comfortable room - cosy. Excellent in every way!
Very well cared for and well fed! Comfortable room - cosy. Excellent in every way!
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I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and...
I am a highly experienced Registered Nurse and Registered Midwife, qualified in India in 1993, with over three decades of diverse clinical and leadership experience across India, Saudi Arabia, and the United Kingdom.
In 2015, a deeply personal experience - caring for my mother during her battle with cancer - became a turning point in my career. Following her passing, I chose to transition from hospital-based care into the nursing home sector, wanting to improve the quality of life for older people. Over the past 11 years, I have worked as a Home Manager and Peripatetic Manager across groups of nursing homes, specialising in complex care including brain injuries, learning disabilities, and dementia.
I remain deeply passionate about elderly care, taking pride in providing personalised support. Each day, I value having meaningful engagement with residents, especially those without regular visitors, and I believe in maintaining dignity, compassion, and respect in every interaction.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowes House to verify any information. View our terms and conditions. Bowes House has an Enhanced Service -what an Enhanced Service includes.