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Ash Tree House

Ash Tree House, Warwick Drive, Wigan, Greater Manchester WN2 4DT
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It was beautifully organised and the food was first-class.J R(Son-in-law of Resident/Service User)
Ash Tree House, Wigan
Mum is now living a wonderful life, being very well looked afterSandy S(Daughter of Resident/Service User)
Ash Tree House, Wigan
we are forever grateful to the fantastic teamKatie J(Granddaughter of Resident/Service User)
Ash Tree House, Wigan

Ash Tree House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Ash Tree House are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Ash Tree House is relaxed, safe...  

Care Provided by Ash Tree House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,385From £1,385
Residential Dementia CareFrom £1,491From £1,491

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Contact Ash Tree House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ben Lee (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ash Tree House are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Ash Tree House has plenty of onsite parking for visitors.

Ash Tree House Reviews (107)

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9.7

Ash Tree House has a Review Score of 9.7 (9.667) out of 10, based on 12 reviews in the last 2 years. Over all time Ash Tree House has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from C B (Daughter of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

Mum moved into Ash Tree House in early 2025. We were recommended Ash Tree by a friend after being unsuccessful in finding the right Care Home for Mum. We are extremely happy with Mum's care, and all her needs are met with kindness and dignity. All Staff are kind, caring and respectful, and we know Mum is safe and looked after, which gives us peace of mind.

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Review from Sandra D (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Mum was a resident at Ash Tree House for almost 2 years and 8 months. She passed away recently in the care home with dignity, kindness and compassion from all the staff who had kept her safe and happy from the day she arrived. She had dementia, and I worried I would have memories tainted by the illness, but what they gave me were happy memories of laughter and smiles that I would never have got from keeping her at home, where she wasn't safe.

Reply from Ben Lee, Home Manager at Ash Tree House

Dear Sandra, We'd like to extend our warmest appreciation to you for taking the time to leave us such a lovely review. Positive reviews like this provide a real boost to our team who work tirelessly to deliver the kindest possible care to all our residents. We loved having your mum with us. Thank you for trusting us with caring for your mum.

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Review from J C (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card
Overall Experience

Mum was happy during her stay at Ash Tree House. Staff were lovely and looked after mum. The home itself was excellent, very well maintained with good facilities. Mum really enjoyed the activities. Thank you.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House

Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.

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Review from Paul H (Son of Resident) published on 7 April 2026 Submitted via Website
Overall Experience
I am honoured to submit this review to
Ash Tree House Care Home in Hindley
My Mum stayed there for a month whilst she was recovering from a fall she sustained at home,
the staff where so nice especially the lady on reception greeting you with a beautiful smile
The manger was also a lovely lady who could not do enough for you? who had a warm sincere manner and very approachable
Also the lady who administered the tablets was also a kind and a lovely lovely person; but beyond this, the home was spotlessly clean throughout and was more like a 5 Stat Hotel than a Care Home; furthermore all carers and staff members were very polite and very professional in the way they carried out there daily duties
I have no hesitation in recommending Ash Tree House Carr Home to anyone; it is a delightful and well run establishment with the greatest staff you could ever wish to meet

Kindest Regards

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House
Dear Paul,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!

Thank you, once again, for your kind words.

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Review from C M (Friend of Resident) published on 23 December 2025 Submitted via Postal Card
Overall Experience

Ash Tree House and staff are very efficient and understanding to the residents. They provide excellent care.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House
Dear CM,

We would like to express our gratitude for your positive review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review from David E (Son of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience

Very friendly and caring staff. Always something going on to keep the residents occupied and active. Attentive and helpful to my mum's needs.

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Review from C N (Daughter of Resident) published on 13 June 2025 Submitted via Website
Overall Experience

Thank you for the care and kindness received by our Mum during her residency at Ash Tree House, Wigan. The care staff, cleaners, kitchen staff, entertainment and front of house staff all contributed to the friendly and caring atmosphere during her stay. At the ending of her life Mum could not have been looked after better and cared for by staff too many to name, but would like to mention two staff members in particular who helped not only Mum but supported the family with sympathy and kindness.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House

Dear C, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Jackie H (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

Mum now resides at Ash Tree House since January 2025. She is settled and extremely happy. Staff are warm & caring and she feels safe. Not seen or had any contact with the manager which is disappointing as services should be led from him/her. Overall really excellent but does need little touches from the manager. Maybe presence or walk arounds. Does Ash Tree have a manager?

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are so pleased your mother is settled, happy and feels safe in our care and that you have found our team to be warm and caring. Your positive review of Ash Tree House is greatly appreciated...  

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Review from John B (Son-in-law of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Since my mum moved into Ash Tree House, she has been very happy as have we with the are and support that she receives from the staff. Upon arrival we were all early welcomed and we are made to feel more than welcome everytime we visit. Staff are always there to respond to residents needs and requirements and do so with dignity and respect. Food and dietary requirements are of the highest standards. Cleanliness and residents personal hygiene are also maintained to a very high standard. Activities are second to none and cater for individuals capabilities. Do no hesitate to contact for further assistance.

Reply from HC-One Limited, Administrator at Ash Tree House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Ash Tree House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Lynn O (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card
Overall Experience

We were fixed up immediately at such short notice. Mum was really nervous. It was her first ever stay away from home. Having come to live with us nearly 4 years ago. Mum was welcomed with open arms. Welcoming staff. Really pleasant surroundings. The staff could not do enough for her. The care home has pleasant decor and modern furniture. I was worried as Mum does not have any use of her legs due to a fall leading to hip operations leaving her one leg shorter than the other. She had so many falls. She is afraid to stand up but the brilliant team at Ash Tree House got her doing a couple of steps.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Tree House

Dear Lynn,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Ian H (Son of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
The home is excellent, it is very clean, bright and homely. The rooms are excellent with a very nice lounge area.

The staff could not be more helpful and care for all the residents as if they were their own family.

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Review from S E (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience

Our elderly father came into Ash Tree House following an operation for respite and convalescence. He has received excellent care from a dedicated team of professional carers. Throughout his stay, he has been treated with respect, dignity and patience, with all his care needs being recognised and met. The staff are so friendly and truly caring and there is a genuine feeling of warmth throughout Ash Tree House. From initial enquiry to residential care, we have experienced excellent customer service and a great experience. Thank you Ash Tree House.

Reply from Clare Sheehan, Careline Advisor at Ash Tree House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your father receives at Ash Tree House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Tracey P (Daughter-in-law of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience
I can't express enough the care and attention my mother-in-law receives. I visit regularly and the staff are amazing. The entertainment the home provides, the meals I cannot fault anything with the care they provide, also the cleanliness.

I can honestly say I speak for the family when we say that we have peace of mind knowing my mother-in-law is being looked after 24/7. We waited for a room to become available in this specific home and it's the best decision we made for her.

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Review from K L (Daughter of Resident) published on 10 May 2024 Submitted via Postal Card
Overall Experience

As usual the standard of care at Ash Tree is exceptional. I particularly commend the staff who create a relaxed and lively atmosphere/environment and treat residents so well.

Reply from Charlotte Jackson, Customer Care Administrator at Ash Tree House

Thank you for taking the time to leave such a lovely review.

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Review from S D (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card
Overall Experience

From my initial enquiry in person with reception, the whole experience that followed in assessing Mum (during a coffee morning) and her move to the home was done with care, compassion and an obvious demonstration of experience of helping very frightened and reluctant residents and very anxious families to navigate the process. Every single member of staff I meet, from the lady who made her birthday cake to the ladies who clean her room and everyone in-between, have been special. They have changed my mum's life and mine and are worth every penny.

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Review from Wilfred F (Respite Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience
After a short respite stay, I was very well treated and looked after.
All the staff were very well trained, pleasant and quick to respond.

I had a very pleasant stay.

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Review from Ian F (Son of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

From the first call I made enquiring about care at Ash Tree House, I have been very impressed. My dad went in for respite care and was immediately welcomed by all staff and made at ease. Staff are attentive, caring, supportive and loving towards Dad. Knowing he has professional care gives me comfort. Thank you for making and providing a joyful care home that supplied all in need of your services.

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Review from Stephen F (Son of Resident) published on 29 November 2023 Submitted via Postal Card
Overall Experience

The home provides an excellent level of care. It is now over a year since my father became a resident, and he has received exceptional care, with all staff genuinely caring for residents and getting to know them as individuals. They go beyond the levels of care my father received in previous homes that he has stayed at. The rooms are comfortable, the food is of a high standard, and I can rest easy knowing that my father is so well looked after.

Reply from Terri Kidd, PR Executive at Ash Tree House

Thank you for such a lovely review; it’s great to hear that your father is so settled and happy at Ash Tree House. We always try to go above and beyond to ensure our residents get the best care, and it’s great to hear that we compare so favourably with other homes you’ve experienced.

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Review from Julie H (Niece of Resident) published on 22 November 2023 Submitted via Website
Overall Experience

My aunt has been in Ash Tree House now for two years, previously she was lonely and depressed, she had recently lost her partner and lacked stimulation. Moving to Ash Tree House has given her a new lease of life. There is always something going on, the staff are excellent and the general appearance of the home is a credit. I looked at quite a few places before Ash Tree House and am so glad I found it.

Reply from Charlotte Jackson, Customer Care Administrator at Ash Tree House

Thank you for sending in this lovely review. We know that living in a thriving community like Ash Tree House can work wonders on our residents' mental health and happiness. We are so glad that you and your aunt found us too!

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Review from Carole M (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

My overall experience at Ash Tree House has been excellent from the beginning. With Mum suffering from dementia I was really worried about placing her in a care home but all the staff at Ash Tree reassure me every time I visit. Mum is happy, clean and well looked after which is all I could have hoped for.

Reply from Charlotte Jackson, Customer Care Administrator at Ash Tree House

Thank you for taking the time to leave a review. We know it can be really difficult when a loved one goes into care and we hope that, thanks to our experienced carers, we can take some of the pressure off and allow you to spend quality time with your mum without having to worry.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (25) & Events (0)

News
  • 10 Mar 2026

    A care home manager in Wigan has successfully completed a gruelling 12-hour darts marathon, raising hundreds of pounds for cancer support charity Macmillan Cancer Support. Ben Lee, Home Manager at...

  • 09 Mar 2026

    Ben Lee, Home Manager at Ash Tree House Care Home in Hindley, Wigan, is set to take on a 12-hour darts marathon to raise funds for Macmillan Cancer, supporting their...

  • 19 Feb 2026

    Residents at Ash Tree House Care Home in Hindley, Wigan, celebrated Valentine’s Day in style with a special couples’ brunch, complete with delicious pastries, sparkling drinks, and live music. The...

Upcoming Events

There are no upcoming events for Ash Tree House.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Ash Tree House.

Meet the Team (3)

Ben Lee
Ben LeeJob Title:Registered Home ManagerJoined: 2013

If I had to summarise working in care in five words, it would be - helping those who deserve it.

Joni Bramwell
Joni BramwellJob Title:Deputy Home ManagerJoined: 2014

Joni is the Deputy Home Manager at Ash Tree House

Marie Phillips
Marie PhillipsJob Title:Front of House ManagerJoined: 2024

Marie is our Front-of-House Manager at Ash Tree House.

Frequently Asked Questions about Ash Tree House

What types of Care is Ash Tree House registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ash Tree House have?

There are 60 Single Rooms.

What are the Facilities & Services at Ash Tree House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ash Tree House to the centre of Wigan?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Tree House to verify any information. View our terms and conditions. Ash Tree House has an Enhanced Service -more info.