Chiltern Grange Care Home

Overall the staff were very friendly and caring and made life here as pleasant as possible. The food was generally pretty good, although because of taking so many pills I was not able to enjoy a lot of it.

The food was excellent and pleasantly served.

We are so happy that my father is so well cared for, safe, clean and warm - he is very happy too.

Father is in the best hands possible and he is very happy here.

My grandfather came for respite. He is extremely happy here. I have noticed a big difference in him. He's eating well and looks so much better. He is really happy with the care provided. It's a lovely home with lovely surroundings.

We will be very happy for him to stay here again.

Thank you to each and everyone, the staff were all very welcoming and I'm sure dad will be back when mum needs a break.

During mums three-year stay, I set high and demanding expectations especially having cared for her for the year before myself. The home made the last year of her life such a manageable and unexpectedly pleasurable experience allowing me to become a son again instead of a carer. The home deserves the best of support and luck for the future. And all the staff are caring saints.

Initially very nervous but in fairness to my daughter's concern for me and distance and health, I agreed to come and see Chiltern Grange Care Home what a surprise was hooked beautiful and very caring place with comfortable surrounding and gardens. The best staff you could ever meet including chefs.

I’ve stayed in a few places for respite and found Chiltern Grange easily the best. Care started before arrival – simple things like checking exactly what equipment was needed and ordering a taxi to meet me at the station. All the staff were forever cheerful and ready to help with anything. The whole place is spacious and airy; unlike modern day hospitals they believe in fresh air, so open windows.

There are plenty of activities, talks by visiting experts, and outings. Also lots of board games and a wide variety of books and magazines in the lounges.

Lovely gardens with plenty of chairs and tables dotted around for sitting in the sunshine.

I can visit anytime and do so frequently without warning. My husband is always clean and appropriately dressed. He eats well and staff are aware of, and cater to, his preferences. Staff try hard to stimulate the various interests of residents and always appear caring and kind. I am very grateful as I could not cope alone with his dementia as it became more severe. Respite was offered initially and I was not pressured into making a decision. I am also impressed with the medical cover.

From my perspective, I couldn't be happier with his decision to become a resident of Chiltern Grange as I know the care he is receiving is of a very high standard and just as important to us both is the friendliness and willingness of the staff helping to care for him on a daily basis. As my dad is a new resident he hasn't yet had the opportunity to engage in activities.

Oh, and the view from the lounges and terraces is charming, and there is a lot of space and light!

My mother is well cared for and she likes all the staff - her room feels like home and she's very happy.

I have just spent nine days as a guest of the establishment, visiting a dear friend and resident. Throughout, I have received nothing but help, friendliness and courtesy from the entire management and staff and have observed the same gentle care bestowed upon my friend. In addition to the good quality of the building and interior, there is a well-groomed garden and spacious patio with garden furniture and - with which to enjoy the great outdoors.

There is a lovely view of the garden from the living room where residents enjoy a chat and cup of tea. It was a big step moving into a care home at the age of 96 but Chiltern Grange really is very homely and the carers couldn't be more attentive.

Chiltern Grange was the very first place we visited and after 22 care home visits, came out on top.

Such an incredibly warm, friendly and helpful place. :-) Mum was in just for a short recovery after a stroke but the help and advice we received beforehand was just fantastic.

Thank you all.

Sadly we have seen a decline in the standard of care services and resident activities over the past year at Chiltern Grange which has led to us, in the end, to move our mother to another home. This is not the normal standard for a Porthaven home which as a family we have always had the highest regard for, so I'm not sure why the problems still continue at this particular care home. Three care home managers in one year have not helped with communication generally.

I was not aware of Chiltern Grange Care Home when I was looking for a suitable care home for my elderly mother. I was initially looking for respite care whilst some necessary work was being carried out in my mother's home. None was available in her hometown but one of them recommended trying Chiltern Grange. I contacted them and arranged a visit. I was made very welcome, advised of all the services available and then shown around. The home felt very calm, relaxed and beautifully presented, I was very impressed. I discussed my mother's needs and was able to choose a room for her subject to me making a decision for her to move there. After a review with the Senior Nurse and information from her Doctor, it was agreed that a short stay would not be beneficial as my mum is diagnosed with Alzheimer's dementia. Mum moved into the home at the beginning of October. She was made very welcome and comfortable, has a beautiful room with 24/7 nursing and dementia care and has settled really well.