2 Epsom Gardens, Dereham NR19 1TY
Owner: Maple Tree Care Ltd
Person in charge: Lorraine Seaman (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 5 Service Users
Registered Care Categories*: Learning Disability • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Down Syndrome • Epilepsy • Speech Impairment
Admission Information: Ages from 18 to 65.
Single Rooms: 5
Rooms with ensuite WC: 5
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents
Latest Care Quality Commission* Report on Maple Tree Care Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Maple Tree Care Ltd has a Review Score of 5 (5.000)
The Review Score of 5 (maximum of 10) for Maple Tree Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Maple Tree Care Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Maple Tree Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Maple Tree Care Ltd is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 1 positive Reviews (5 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Paul D (Father of Resident) on Thursday 24 September 2015. Relates to September 2015.
Maple tree has provided everything we could possibly hope for in the care of our daughter. They have created a superb home from home run by a team who are totally committed to understanding the needs of every individual and helping them not only to be safe and cared for but be happy and extended as individuals. Maple Tree is run by people who have thought very carefully about what a good care home should be and have then created it. All staff continue this ethos of caring support and do a wonderful job in creating a lovely home for our daughter. I truly cannot recommend Maple Tree highly enough. We feel very lucky to have found Maple Tree, I could not imagine a better place for our daughter.
How likely would you be to recommend Maple Tree Care Ltd? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Maple Tree Care Ltd