What types of Care is Abbey House registered for?

Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Abbey House?

Near Public Transport is one of the Facilities & Services.

How far is Abbey House to the centre of Southampton?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Abbey House care home, 93 Station Road, Netley Abbey, Southampton, Hampshire SO31 5AH

Abbey House

93 Station Road, Netley Abbey, Southampton SO31 5AH

8.4 3 Reviews

Care Provided

Primary Care Categories

Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Younger Adults

Length of Stay

Permanent Care

Care Types Provided

Residential Care
For a maximum of 8 Service Users

Good to Know

Group/Owner

Dolphin Homes Ltd

Person in charge

Maisy Sparkes (Manager)

Local Authority / Social Services

Hampshire County Council

Admission Criteria

Ages from 18 to 65

Care Home Design/Build

Purpose Built: No

Room Information

Single Rooms (8)
Single Rooms with Ensuite Wet Room (8)

Current Review Score: 8.4 (8.352)

Overview of Review Score

The Review Score of 8.4 (8.352) out of 10 for Abbey House is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Abbey House is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Abbey House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6. 1 Positive Reviews ÷ 1.6 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Abbey House Reviews (3)

8.4

Abbey House has a Review Score of 8.4 (8.352) out of 10, based on 1 reviews in the last 2 years.
Over all time Abbey House has 3 reviews.

Order by:

Total of 3, showing 1-3

Review from C S (Mother of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

Our son has lived at Abbey House for 10 months now. He settled in incredibly quickly and soon established a great relationship with every single member of staff. I feel very comfortable knowing that he is in the safe hands of his wonderful Abbey House family. He absolutely loves the delicious food which

is carefully planned and the wide variety of personalised activities. I feel immensely lucky that our son is living in such a fantastic place with such amazing staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J W (Daughter of Resident) published on 16 April 2023 Submitted via Website • Report

What a lovely place! I was so concerned about Dad going into a nursing home but the staff here have been welcoming and supportive to both Dad and the family, he is settling in well even after only 6 weeks. It is well organised and any queries are answered and followed through. The staff are friendly

and helpful, the food is excellent and it just feels like a lovely place. Thank you for all that you're doing.

Review from Elaine M (Niece of Resident) published on 24 February 2023 Submitted via Website • Report

Overall an excellent service, caring staff and management, lovely place to visit, good food and cleanliness. Would not hesitate to recommend this place... we do not have any concerns about this place.