I am generally pleased with the care my mother receives, the staff are caring and attentiveCliff D(Resident / Service User)
I am generally pleased with the care my mother receives, the staff are caring and attentiveCliff D(Resident / Service User)
Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care.
Offering homely comforts alongside a boutique finish, Abbot Care Home has many excellent facilities and spaces to enjoy. The experienced and qualified team, many of whom live nearby in Harlow, Chelmsford and Stanstead, place residents at the heart of everything they do. They work...
Boasting plenty of green space including gorgeous landscaped gardens, Abbot Care Home offers long-term and respite care, including residential, residential dementia, nursing and end of life care.
Offering homely comforts alongside a boutique finish, Abbot Care Home has many excellent facilities and spaces to enjoy. The experienced and qualified team, many of whom live nearby in Harlow, Chelmsford and Stanstead, place residents at the heart of everything they do. They work hard to offer a homely environment where residents spend their days enjoying the things they love.
Residents play an active part in life at Abbots Care Home, and the team make sure life at the home is catered around their interests and preferences, including the wide range of activities and events as well as mealtimes.
Early 2023 saw the opening of the new care suite at Abbot Care Home. Named in honour of her late Majesty’s Jubilee celebrations in 2022, the purpose-built suite has been carefully designed to offer compassionate and dignified care that promotes a meaningful lifestyle of confidence and independence, supporting people who live with dementia.
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Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare Abbot Care Home for full pricing details and T&Cs.
Excelcare Abbot Care Home has a Review Score of 9.9 (9.899) out of 10, based on 60 reviews in the last 2 years.
Over all time Excelcare Abbot Care Home has 133 reviews.
Enjoyed my stay, great staff.
Enjoyed my stay, great staff.
Thank you for your kind words, We're so glad to hear you enjoyed your stay and that our staff made a positive impression. We wish you all the best, feel free to stay in touch and visit us anytime you like, the team sends their love.
My last review was in Feb 2023 when Mum was a very new resident in KFI unit. Now, over 2 years later, I am really pleased to say she's still as happy, now, as she was then. Care is still excellent. She is treated with much kindness and dignity. She enjoys the food and although she does not attend...
My last review was in Feb 2023 when Mum was a very new resident in KFI unit. Now, over 2 years later, I am really pleased to say she's still as happy, now, as she was then. Care is still excellent. She is treated with much kindness and dignity. She enjoys the food and although she does not attend any activities, she enjoys the times activities staff pop in for a chat with her. One thing I feel would improve KFI unit is a dishwasher. I think it would be far more hygienic and also save already overworked and busy carers some valuable time.
Dear family member Thank you so much for taking the time to share such kind and thoughtful feedback, it truly means a lot to all of us .We're so pleased to hear that your mum is still as happy now as she was when she first arrived, it's the best reassurance we could hope for. Knowing she feels...
Dear family member Thank you so much for taking the time to share such kind and thoughtful feedback, it truly means a lot to all of us .We're so pleased to hear that your mum is still as happy now as she was when she first arrived, it's the best reassurance we could hope for. Knowing she feels comfortable, respected, and well cared for is exactly what we strive for every day. It's lovely to hear that she enjoys the food and appreciates the friendly chats with our activities team. Even the smallest interactions can make a big difference, and it's heartening to know they brighten her day. We also appreciate you raising the suggestion about installing a dishwasher in the unit. At present, dishes from KFI are taken to the main kitchen for cleaning, as space within the unit itself is quite limited. However, we absolutely understand your concerns around hygiene and staff time, and we will be following this up to see if there are any potential options or improvements. Best wishes
Since the day my brother went into Abbott Care Home, Kingfisher 2 Unit I have nothing but praise for this wonderful Home. Everyone of the staff have been just incredible. Always very professional, patient, kind and caring to him and to us as a family whenever we visited. The communication has...
Since the day my brother went into Abbott Care Home, Kingfisher 2 Unit I have nothing but praise for this wonderful Home. Everyone of the staff have been just incredible. Always very professional, patient, kind and caring to him and to us as a family whenever we visited. The communication has been brilliant which was very important as we live a long way from the area and whenever I contacted them they always made me feel my brother was a special person in his own right, not just another resident. Nothing was too much trouble and we took great comfort knowing he was being cared for so wonderfully. . We will always be indebted to you and I can honestly say we would not have wanted him to be anywhere else for this last stage of his earthly journey. I can't recommend you highly enough. A heartfelt "thank you" for everything.
Dear family member,Thank you so much for your incredibly kind and heartfelt message, your words truly moved us, and we feel honoured to have been part of your brother's journey. It means so much to hear that the care he received at Kingfisher 2 brought comfort and peace to both him and your family....
Dear family member,Thank you so much for your incredibly kind and heartfelt message, your words truly moved us, and we feel honoured to have been part of your brother's journey. It means so much to hear that the care he received at Kingfisher 2 brought comfort and peace to both him and your family. Our team always strives to treat every resident as the unique and valued individual they are, and knowing that this came through to you, especially from a distance means everything to us.We understand how important strong communication is, particularly when families are far away, and we're so glad we could offer reassurance and support during that time. It was a privilege to care for your brother, and we will remember him fondly.On behalf of the entire team, thank you again for your trust, your kind words, and for allowing us to be part of his final chapter. We wish you and your family continued strength and comfort.With warmest regardsFrom all the Abbot care home team.
Absolutely wonderful, the staff are so dedicated and the attention to detail from them is second to none. Cannot praise this care home enough.
Absolutely wonderful, the staff are so dedicated and the attention to detail from them is second to none. Cannot praise this care home enough.
Dear family member, Thank you so much for your kind and generous words., it truly means the world to our team to hear such positive feedback.We are incredibly proud of our dedicated staff and the care they provide each day, and knowing their efforts have made such a meaningful impact is both...
Dear family member, Thank you so much for your kind and generous words., it truly means the world to our team to hear such positive feedback.We are incredibly proud of our dedicated staff and the care they provide each day, and knowing their efforts have made such a meaningful impact is both uplifting and encouraging. Your praise and support remind us why we do what we do.Thank you again for taking the time to share your thoughts, it's a real joy to care for your loved one, and we're always here if you ever need anything.Best wishes.
Our mum has been in Abbot Care Home since approx feb this year. First on Jubilee, now on King Fisher 1. I can honestly say that this Care home is second to none, from ensuring the building is bright and welcoming reception to every member of staff. The activities are varied and the care and love...
Our mum has been in Abbot Care Home since approx feb this year. First on Jubilee, now on King Fisher 1. I can honestly say that this Care home is second to none, from ensuring the building is bright and welcoming reception to every member of staff. The activities are varied and the care and love shown to Mum is outstanding. Cannot recommend this home highly enough. Bravo! Keep up the good work.
Dear family member, Thank you so much for your kind and uplifting message, it truly means a great deal to all of us here at Abbott Care Home.We're so pleased to hear that your mum has settled in well and that you've had such a positive experience across both Jubilee and Kingfisher 1. Our aim is...
Dear family member, Thank you so much for your kind and uplifting message, it truly means a great deal to all of us here at Abbott Care Home.We're so pleased to hear that your mum has settled in well and that you've had such a positive experience across both Jubilee and Kingfisher 1. Our aim is always to create a warm, welcoming environment where every resident feels cared for, valued, safe, and your words are a wonderful reflection of that goal.We're especially glad to hear your mum is enjoying the activities and that the love and care we strive to provide each day are being felt and appreciated. Feedback like yours is incredibly encouraging and reminds our team why they do what they do.Thank you again for your support and trust, we'll be sure to share your kind words with the wider team, they'll be absolutely delighted.Best wishes From all the Abbot care home team.
People get more value for money than me. Because at the moment, I can do a lot for myself, including helping others. Food and laundry have improved, awaiting a special monthly room clean. Daytime care is excellent. Nighttime varies. I can't find any fault with my care. There are faults, but they...
People get more value for money than me. Because at the moment, I can do a lot for myself, including helping others. Food and laundry have improved, awaiting a special monthly room clean. Daytime care is excellent. Nighttime varies. I can't find any fault with my care. There are faults, but they don't affect me.
Thank you so much for taking the time to share your honest and thoughtful feedback.We're really pleased to hear that you feel well cared for and that you're happy with the improvements in food and laundry services. It's also great to know you value the excellent daytime care, our team works hard to...
Thank you so much for taking the time to share your honest and thoughtful feedback.We're really pleased to hear that you feel well cared for and that you're happy with the improvements in food and laundry services. It's also great to know you value the excellent daytime care, our team works hard to ensure all residents feel safe, supported, and respected throughout the day.We appreciate your patience as we continue working on delivering the special monthly room cleans, and we're grateful for your understanding regarding variations in night care. Please know we're always reviewing our practices to ensure consistency across all shifts.Your ability to remain independent and even support others is something we truly admire. We also appreciate your insight that, while there may be areas for improvement, they don't impact your own care. Still, your observations are valuable to us as we continue striving to improve the experience for everyone.Best wishesAll team at Abbot
Felt thoroughly welcomed from the start. The team looked after me and chatted. The food was plentiful and tasty. This team also kept my evening sandwich meals for a later time to suit me. The activities were varied and interesting. The activities lady was really friendly. The team in the Jubilee...
Felt thoroughly welcomed from the start. The team looked after me and chatted. The food was plentiful and tasty. This team also kept my evening sandwich meals for a later time to suit me. The activities were varied and interesting. The activities lady was really friendly. The team in the Jubilee suite looked after me so well. Especially one of the staff who is a diamond. Thanks for looking after mum.
Dear family member,Thank you so much for your lovely message, we're truly delighted to hear that you felt so welcomed and well cared for during your time with us.It's wonderful to know that the team on Jubilee Suite made such a positive impression, from the friendly chats to the thoughtful touches...
Dear family member,Thank you so much for your lovely message, we're truly delighted to hear that you felt so welcomed and well cared for during your time with us.It's wonderful to know that the team on Jubilee Suite made such a positive impression, from the friendly chats to the thoughtful touches like saving your evening sandwiches to suit your routine. We're also glad you enjoyed the food and found the activities engaging and enjoyable. We'll be sure to pass on your kind words to our lifestyle coordinator and the whole team, they'll be thrilled to hear this.Your special mention of one of our staff as "a diamond" really touched us, and we'll make sure that recognition is shared with the team, they certainly deserve it.Thank you again for your kind words and for trusting us to look after your mum. It's a privilege to care for her, and we're so glad your experience reflected the love and dedication our team puts into their work every day.Best wishesFrom all the team AT Abbot's.
The staff are excellent when consistent. Staff absence and holidays can't be helped but would be so much better as new staff don't always know the residents' needs. The food is lovely and a wide range of choice. Mum is very happy here.
The staff are excellent when consistent. Staff absence and holidays can't be helped but would be so much better as new staff don't always know the residents' needs. The food is lovely and a wide range of choice. Mum is very happy here.
Dear family member,Thank you for taking the time to share your feedback, it's genuinely appreciated.We're so pleased to hear that your mum is happy here, and that you've found the food and menu options to be enjoyable and varied. It's always encouraging to know our efforts are making a positive...
Dear family member,Thank you for taking the time to share your feedback, it's genuinely appreciated.We're so pleased to hear that your mum is happy here, and that you've found the food and menu options to be enjoyable and varied. It's always encouraging to know our efforts are making a positive difference.We also appreciate your honest comments regarding staff consistency, you're absolutely right, continuity of care is so important, especially when it comes to understanding each resident's individual needs. While some staff absences due to holidays or unforeseen circumstances are unavoidable, we are continually working to ensure all team members, new or covering, are as well, informed and prepared as possible to provide the same high standard of care.Your feedback helps us to reflect and improve, and we thank you sincerely for raising it in such a constructive way.Best wishes From all the team at Abbot care home.
I would like to start by saying all the carers who help with my grandad are lovely. They are always helpful if we ask them questions, or if we have an issue. The home is always clean and tidy.
I would like to start by saying all the carers who help with my grandad are lovely. They are always helpful if we ask them questions, or if we have an issue. The home is always clean and tidy.
Thank you so much for your kind words and for taking the time to share your thoughts with us.We're so pleased to hear that you've had such positive experiences with the care team supporting your grandad. It's wonderful to know they've been helpful, approachable, and supportive whenever you've had...
Thank you so much for your kind words and for taking the time to share your thoughts with us.We're so pleased to hear that you've had such positive experiences with the care team supporting your grandad. It's wonderful to know they've been helpful, approachable, and supportive whenever you've had questions or concerns. Your recognition means a great deal to the team.We're also glad you've found the home clean and tidy, creating a welcoming and comfortable environment for our residents and their families is very important to us.Thank you again for your thoughtful message and for your continued trust. It's a privilege to care for your grandad.,Best wishes From us all at Abbot care home.
The carers and nurses are exceptional with 100% professionalism and compassion to my father. Nothing is ever too much trouble and always done with a caring smile.
The carers and nurses are exceptional with 100% professionalism and compassion to my father. Nothing is ever too much trouble and always done with a caring smile.
Thank you so much for your kind and thoughtful words, we're truly grateful for your feedback.It means a great deal to hear that our carers and nurses have provided your father with such compassionate and professional care. The team takes great pride in what they do, and your recognition of their...
Thank you so much for your kind and thoughtful words, we're truly grateful for your feedback.It means a great deal to hear that our carers and nurses have provided your father with such compassionate and professional care. The team takes great pride in what they do, and your recognition of their dedication and those caring smiles, will mean the world to them.Knowing that your father is receiving the support he needs, and that you feel reassured, is exactly what we strive for every day. Thank you again for taking the time to share your appreciation, it will be shared with the whole team.Best wishes to you and your familyFrom us all at Abbot care home.
Is happy with the choice of food and day to day activities on offer. The staff are very friendly and helpful but seem to be busy as it can sometimes take a little longer for...
Is happy with the choice of food and day to day activities on offer. The staff are very friendly and helpful but seem to be busy as it can sometimes take a little longer for mum to be seen when needed.
Thank you for taking the time to complete this review for the home. I will pass on your feedback to the staff who had the pleasure in caring for your loved one.
I can't fault the general care and attention Dad receives. His attendance at activities is the highlight of each day and has improved his demeanour. He enjoys his meals, but prefers the desserts since developing a sweet tooth (or 2). The home is clean & well maintained. Overall the staff are...
I can't fault the general care and attention Dad receives. His attendance at activities is the highlight of each day and has improved his demeanour. He enjoys his meals, but prefers the desserts since developing a sweet tooth (or 2). The home is clean & well maintained. Overall the staff are friendly & welcoming & the updates & communication regarding dads welfare are regular & clear & concise. Thank you.
My mum joined the home on the 1st of March so a new resident. She is looked after & cared for very well. She has a choice of what to eat. Daily activities if she wishes to join in. Staff are friendly and caring. She doesn't feel lonely or bored, she is happy, I am happy.
My mum joined the home on the 1st of March so a new resident. She is looked after & cared for very well. She has a choice of what to eat. Daily activities if she wishes to join in. Staff are friendly and caring. She doesn't feel lonely or bored, she is happy, I am happy.
Thank you for such a lovely review. We are so pleased to hear that you had such a positive experience with us. I will pass on your generous words to the team. We are always very pleased to hear from friends and families.
So far can't complain about anything. Communcation by phone could be better (especially when calling the home). The lady and the activities are amazing and always bring a smile to my mum.
So far can't complain about anything. Communcation by phone could be better (especially when calling the home). The lady and the activities are amazing and always bring a smile to my mum.
This is the third care home my relative has lived in and by far the best. My relative is very happy at Abbot Care Home. They like the carers, the food and the general vibe. The carers are wonderful where nothing is too much trouble, issues if any are listened to and dealt with. The care my relative...
This is the third care home my relative has lived in and by far the best. My relative is very happy at Abbot Care Home. They like the carers, the food and the general vibe. The carers are wonderful where nothing is too much trouble, issues if any are listened to and dealt with. The care my relative receives is excellent. Communication with family members is good, we are involved in our relatives care at all levels. The home offers an excellent activity list, there is something for everyone and new activities are always being introduced according to residents wishes. We wouldn't hesitate to recommend Abbot Care Home to others.
Thank you so much for your lovely review and kind compliments about Abbot Care Home. We truly appreciate you taking the time to share such thoughtful and detailed feedback.The Excelcare Team
It is such a comfort to know that she is surrounded by dedicated and caring individuals who go above and beyond to make her feel safe, valued and supported. Your...
I would like to give a special thanks to all the staff at Mallards and say thank you for everything you do to make her days brighter. Please know that your hard work and dedication make a profound difference, and we are truly grateful. What can I say about one lady who is always going over and beyond to make people happy you are truly amazing and I will never be able to repay you for the kindness you showed to Mum not only now but while she was in hospital, you are one amazing lady.
Thank you so much for taking the time to share such a thoughtful and heartfelt message. Your kind words mean more to us than we can express, and they serve as a beautiful reminder of why we do what we do. We are deeply grateful to have the privilege of caring for your mum and it is truly wonderful...
Thank you so much for taking the time to share such a thoughtful and heartfelt message. Your kind words mean more to us than we can express, and they serve as a beautiful reminder of why we do what we do. We are deeply grateful to have the privilege of caring for your mum and it is truly wonderful to hear that the care and compassion we strive to provide every day bring comfort to her and to your family. Knowing that she feels safe, valued and supported is the highest compliment we could receive. Your recognition of our team's patience, warmth and professionalism touches us deeply. I would also like to highlight the special mention of our team member who went above and beyond to ensure continuity of care for your mum while she was in the hospital. It is gestures like these-driven by genuine care and commitment-that reflect the heart of our team. Your gratitude inspires us to continue working hard to make every day brighter for those we care for.
My nan has been at Abbot for over a year and it's the best decision we ever made to send her here. Her life has changed for the better. She is happier here than she has been in years. The staff are so caring and kind; we know she is in the best possible hands whenever we leave. The activities are...
Thank you so much to the staff at Abbot for everything you do for my nan and the happiness that you bring to her life.
Thank you for your very kind review - we will pass your comments on to the team. It is a pleasure seeing your nan joining in with the activities, we're thrilled she enjoys every minute at Abbot.
My nan has been at Abbot Care Home for 11 months now and I have nothing but wonderful things to say about the care she receives. Each carer goes above and beyond to understand her needs and the little quirks and routines she has throughout the day. You instantly get a homely feel when you walk in...
My nan has been at Abbot Care Home for 11 months now and I have nothing but wonderful things to say about the care she receives. Each carer goes above and beyond to understand her needs and the little quirks and routines she has throughout the day. You instantly get a homely feel when you walk in and are always greeted well by the carers. Nothing ever seems too much for them and I couldn't wish for my nan to be anywhere better for her. Thank you Abbots.
Thank you for your very kind review, we have passed this on to the team who are so pleased to hear your kind words. They are a great bunch at Abbot and it's great to see it doesn't go unnoticed. Thank you.
Also, the ward in general had a very unpleasant smell of urine which isn't common.
Also, the ward in general had a very unpleasant smell of urine which isn't common.
Thank you for your kind feedback and high rating. We sincerely apologise for the issues you encountered. The kettle has now been replaced with a brand-new one, as the initial new kettle was unfortunately broken on arrival. Regarding the odour, while rare, such occurrences can happen in a care home...
Thank you for your kind feedback and high rating. We sincerely apologise for the issues you encountered. The kettle has now been replaced with a brand-new one, as the initial new kettle was unfortunately broken on arrival. Regarding the odour, while rare, such occurrences can happen in a care home environment but we are actively working to address this and maintain the highest standards of cleanliness and comfort. We truly value your understanding and ongoing support.
Lovely home, friendly and helpful staff. Residents seem very happy and well cared for.
Lovely home, friendly and helpful staff. Residents seem very happy and well cared for.
Thank you for your kind review, I will inform the team so that they can read your kind words. It is lovely to hear that you see how happy and well-cared for the people living in the home are.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Today we proudly celebrated a very special milestone for one of our much-loved Care managers, Constance "Connie", who marks an incredible 5 years of service with Excelcare. Over the past...
Congratulations to Liga Horsta We are absolutely delighted to announce that Liga Horsta, our dedicated Health Care Assistant, has been named Employee of the Month for August! Liga consistently goes...
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
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Susan joined the Abbot Care Home team in March 2025 and was appointed Home Manager in July 2025, bringing over 34 years of experience in the adult...
Susan joined the Abbot Care Home team in March 2025 and was appointed Home Manager in July 2025, bringing over 34 years of experience in the adult health and social care sector. She specialises in caring for older people, including those living with dementia, and has extensive experience across nursing, residential, palliative, day-care, and domiciliary care services.
Passionate about delivering high-quality, person-centred care, Susan works closely with residents, their families, and the care home team to ensure expectations are met and the highest standards of care are maintained. Her dedication, expertise, and compassionate approach make her an invaluable leader within the Abbot Care Home community.
Rubby joined Abbot Care Home as a Care Manager in November 2025. She is a registered nurse and midwife by profession, known for her compassionate,...
Rubby joined Abbot Care Home as a Care Manager in November 2025. She is a registered nurse and midwife by profession, known for her compassionate, kind, and caring nature. Before coming to England, Rubby spent 15 years as a clinical instructor in the Philippines, training and mentoring nursing students while providing high-quality patient care.
With extensive clinical experience and strong leadership skills, Rubby is dedicated to ensuring the highest standards of care for all residents. She works closely with her team to create a safe, supportive, and welcoming environment where residents feel valued, respected, and cared for. Rubby’s commitment to excellence, empathy, and professionalism makes her an integral part of the Abbot Care Home community.
Sibongile is a Registered General Nurse with over five years of professional experience working in England. She began her nursing career in 2021 and...
Sibongile is a Registered General Nurse with over five years of professional experience working in England. She began her nursing career in 2021 and has since developed a strong passion for delivering safe, compassionate, and high-quality care.
In November 2022, I progressed into the role of Care Manager within a nursing home setting, where I oversee care delivery, support staff development, and ensure services meet regulatory and professional standards. I am highly goal-oriented and take great pride in seeing positive outcomes achieved through well-planned, person-centred care.
I find genuine fulfilment in leading teams to deliver quality care that enhances dignity, independence, and overall well-being for those we support.
As the Clinical Lead at our care home, I am passionate about supporting both residents and colleagues to achieve the highest standards of care....
As the Clinical Lead at our care home, I am passionate about supporting both residents and colleagues to achieve the highest standards of care. Having successfully been appointed to this role in June 2026, I am excited to begin this new chapter, working closely with the team to promote person-centred care, clinical excellence, and a positive environment where residents feel safe, respected, and valued.
I have worked as a nurse in the UK for over three years, caring for older adults with compassion, professionalism, and dedication. Throughout my career, I have gained experience in medication management, wound care, dementia care, patient advocacy, and mentoring junior team members. These experiences have helped shape my leadership approach and prepared me to support both residents and staff in my role as Clinical Lead.
One of the most rewarding parts of my work is seeing the difference that quality care can make in someone's life. Whether it is helping a resident take part in an activity, supporting them to maintain their independence, or simply providing reassurance and encouragement, it is always rewarding to see them smile and feel confident in their daily lives.
Outside of work, I enjoy going to the gym, listening to music, reading mystery and detective novels, and spending quality time with my family.
I am very proud to have been a part of the Excelcare team since 2010, initially working within the Essex Regional Team as the Administration Partner...
I am very proud to have been a part of the Excelcare team since 2010, initially working within the Essex Regional Team as the Administration Partner across the eleven homes in the Essex Region. During this time, I was honoured to receive annual awards for three of those years. In March 2025, I was given the exciting opportunity to join Abbot Care Home as the Hospitality Manager. My role involves managing all hospitality services to ensure that the people living in the home enjoy a welcoming, comfortable, and enjoyable environment. I focus on the quality of meals, housekeeping, and providing an overall excellent experience for those who live there.
With extensive experience in Catering and Housekeeping management, I am dedicated to delivering exceptional customer service. I am passionate about creating a warm, homely atmosphere that enhances the lives of the people we care for and their families.
I am the proud owner of two rescue dogs and, more recently, a campervan. I look forward to exploring new places with my four-legged companions. In my spare time, I enjoy crafts, cooking, reading, and spending time with my family and friends.
Behind every safe, comfortable, and welcoming care home is someone who makes sure everything runs smoothly and at Abbot Care Home, that person is...
Behind every safe, comfortable, and welcoming care home is someone who makes sure everything runs smoothly and at Abbot Care Home, that person is Idajet Verca ( known as Ishmael)
Idajet joined Excelcare in 2005, bringing years of experience, practical knowledge, and a calm, reliable approach. Since 2016, he has overseen maintenance at Abbot Care Home, playing a vital role in ensuring the home is safe, well-maintained, and fully compliant at all times.
What truly sets Idajet apart is his dedication and pride in his work. He consistently goes above and beyond, responding promptly to issues, maintaining high standards, and always keeping residents’ comfort and safety at the heart of everything he does. His attention to detail and proactive approach mean problems are often resolved before they are even noticed.
Idajet is a familiar, trusted presence within the home, respected by residents, appreciated by families, and relied upon by colleagues. His commitment helps create the calm, secure environment that allows our care teams to focus on what they do best: caring for people.We are proud to have Idajet as part of the Abbot Care Home and Excelcare family.
Lauren joined Abbot Care Home as Home Administrator in March 2025. She ensures the smooth running of the office, supporting both team members and...
Lauren joined Abbot Care Home as Home Administrator in March 2025. She ensures the smooth running of the office, supporting both team members and residents with efficiency and a friendly approach. Lauren enjoys keeping everything organised and making sure everyone has what they need to do their best work.
She brings excellent skills in organisation, time management, data management, and event coordination, and enjoys problem-solving and streamlining office processes to make the home run smoothly.
Outside of work, Lauren loves spending time with her family and children, taking long country walks, visiting the seaside where her parents live, and exploring boutique shops and coffee spots.
I am the first point of contact for residents, families, and visitors, and I take pride in creating a warm and welcoming atmosphere. I enjoy helping...
I am the first point of contact for residents, families, and visitors, and I take pride in creating a warm and welcoming atmosphere. I enjoy helping people feel comfortable and supported from the moment they arrive, whether answering calls, coordinating appointments, or assisting with enquiries.
I bring excellent communication and interpersonal skills, strong organisational abilities, and a friendly, professional approach to managing the front desk. I also enjoy supporting events and activities around the home, helping to make life at the care home engaging and enjoyable for residents.
Outside of work, I love travelling both in the UK and abroad, spending time with my family, and reading. I am also a keen genealogist, enjoy horse riding, and love learning new languages.
Anna joined Excelcare in November 2025 and works closely with her fellow receptionists to ensure a welcoming and professional first impression for...
Anna joined Excelcare in November 2025 and works closely with her fellow receptionists to ensure a welcoming and professional first impression for everyone who enters the home. She meets and greets all visitors, handles calls and enquiries, and ensures the reception area runs smoothly and efficiently.
Anna is known for her friendly and approachable nature, strong organisational skills, and ability to manage multiple tasks with calm and professionalism. She takes pride in supporting both residents and staff, helping to create a comfortable, safe, and well-organised environment where everyone feels valued.
I have been a nurse for over 8 years and value the importance of compassionate and person-centred care. I enjoy working with older adults and...
I have been a nurse for over 8 years and value the importance of compassionate and person-centred care. I enjoy working with older adults and incorporating effective teamwork to ensure the people who live in our home feel safe, valued, supported, and are receiving the best care possible.
Patient advocacy, Critical thinking, Dementia care, Wound care, Medication management and mentoring of junior team members.
Outside of work, I love to spend time with family and friends, attend musical events, paint, go sightseeing, and explore new recipes and cuisines.
Angela joined Excelcare in September 2025 as part of the Lifestyle team. In her role as a Lifestyle Coordinator, Angela is dedicated to enhancing the...
Angela joined Excelcare in September 2025 as part of the Lifestyle team. In her role as a Lifestyle Coordinator, Angela is dedicated to enhancing the quality of life for residents by supporting meaningful, enjoyable, and purposeful daily experiences.
Working closely with residents and their families, Angela helps plan and deliver a structured programme of activities and outings that reflect individual interests, abilities, and personal histories. She believes that staying active, socially connected, and engaged is vital to well-being and takes pride in creating opportunities that promote choice, independence, and enjoyment.
Angela is passionate about getting to know each person as an individual and ensuring that everyone feels included, valued, and able to continue doing the things that matter most to them.
Lauretta is a dedicated and passionate Hostess at Abbot Care Home, with over 12 years of experience in the care sector. For the past three years,...
Lauretta is a dedicated and passionate Hostess at Abbot Care Home, with over 12 years of experience in the care sector. For the past three years, Lauretta has proudly worked as a hostess in the prestigious Jubilee Suite, where she combines her love for hospitality with a strong commitment to resident wellbeing.
Lauretta takes great pride in creating a welcoming, comfortable, and well-presented environment for residents and visitors alike. Her attention to detail, professionalism, and friendly manner help build warm, trusting relationships with residents and their families. Whether she is serving meals, tidying rooms, chatting with residents, or sharing a laugh, Lauretta always strives to make every moment meaningful.
Her dedication and consistency have been recognised with Employee of the Month awards three times in 2025, reflecting her strong work ethic and positive impact within the home.
Lauretta is proud to be part of a caring and supportive team at Abbot Care Home and is grateful for the opportunity to make a difference every day in a role she truly loves.
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