Alder House Care Home

172a Nottingham Road, Nuthall, Nottingham NG8 6AX

The Alder House in Nuthall provides high-quality retirement living facilities as well as dementia and respite care.

There are a number of companion suites for couples and all rooms come with ¾ sized beds.

Special attention is paid to those with dementia, as shown by provision of a café full of mementoes from the past days.

A full programme of daily activities, including maintaining body strength, is supported by volunteers. The atmosphere is lively and fun and residents enjoy gardening, regular cinema showings, going out on Sundays and eating well.

Good relations are maintained with the local community and the neighbouring Avery home, Acer Court.

Group: Avery Healthcare Group

Person in charge: Catherine Bower (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Weekly Charges Guide: Personal Care Single from £825 (These prices are only a guideline, please contact Alder House Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Directions:

Just off the Nottingham Road in Nuthall, Nottingham.

Parking:

Free parking available

Latest Care Quality Commission* Report on Alder House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 10 (maximum of 10) for Alder House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Alder House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.986 for Alder House Care Home is calculated as follows: ( (214 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 216 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Alder House Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 13 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

10 Alder House Care Home has a Review Score of 10 (9.986) from 18 Reviews


Average Ratings

  • Excellent
    18
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alder House Care Home?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alder House Care Home

  • Daughter of Resident/Service User
    9
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Deciding one's relative needs to move into a care home, is an emotional and difficult decision and is usually preceded by a stressful period of health issues, financial anxieties and tearful conversations. But Alder House was a light at the end of the tunnel and I have no regrets about us making the decision on Mum's behalf for her to move into Alder House. Yes, there were a few teething problems but nothing that couldn't be overcome through constructive and caring dialogue between family and staff. I can't praise all the staff highly enough for their kindness, dedication, support, professionalism and last but not least, their good humour even during dark times. They gave Mum a new lease of life, and despite her failing health, she remained positive and never lost her sense of humour. And I can honestly say that I enjoyed visiting Mum there. Thank you so much to all the staff.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Everything is great and my mum is well cared for and respected.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Caring, kind, professional staff for whom nothing is too much trouble. Supportive of family members too in difficult times. We have experienced a holistic approach delivered by staff with excellent and varied people skills.

Thank you.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My husband is nicely settled now in his luxury surroundings at Alder House Care Home after approximately a year. At first, it was difficult as every time he saw me he thought he was coming home but I was supported to handle each visit by excellent staff and it's lovely to see him now 'at home' in Alder House.

Staff respond to his specific needs and they make me feel as though they really love looking after him - this is so reassuring to family carers. He has all the medical checks he needs, is happy and eating well. Generally, I feel very relaxed about him being at Alder House now.

I have recently had a serious operation and throughout my recovery, Alder House looked after all his little extras that I couldn't help with. It was all handled very sensitively and they genuinely care about family members as much as the residents.
After 8 difficult years of my husband's mental health deterioration at home, he now has all the care he deserves and I can relax!
A huge THANK YOU to Alder House!

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

That's excellent feedback Val and very much appreciated. As always we are consistently going the extra mile and nothing is ever too much trouble for our residents and relatives. Thanks again!

When visiting the home I feel welcome and comfortable. Nothing is too much for anyone. All residents are 'busy' doing what they want to do or joining in with activities. I can't fault it!

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

Thank you.

A truly wonderful gem.
Alder House is a special care home on the edge of Nottingham city centre. There are great transport links located just around the corner. The home is beautifully decorated to the highest standards all with an amazing team who are there for your every need. Whether it’s respite or long term care you require you won’t go wrong with the caring patience of Alder House.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

Thank you Samantha. Your excellent feedback is very much appreciated.

Fantastic service at every level. True credit given to those who truly care for your needs. I have been visiting for eight months and fully recommend to anyone considering this care home.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

Thank you Ben. Your feedback is very much appreciated.

My father moved into Alder House in February 2017 . He had Parkinson's and Vascular Dementia and required almost 24/7 care. From the initial call to enquire about availability we were treated excellently and professionally by both the staff and management.
They carried out a thorough assessment with dignity and care. From the moment he arrived, he was made to feel comfortable. His introduction to this new environment (which could be very distressing for a person with his condition) was paced at his understanding level to keep distress at a minimum.
The staff were keen to understand Dad's history (before his illness) to help bond with him and be able to talk to him about things he did remember. It really did feel they were welcoming a family member... not just a resident!
I cannot fault the genuine care and attention to detail that this home affords its residents which in turn gives peace of mind that loved ones are valued and cared for in an excellently managed home.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

What a lovely welcoming residential home! All the staff there are very friendly and well trained. It is very clean and tidy and my mother seems in very good care. Would highly recommend.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

Thank you Nicky.

Brilliant staff! Great residents! Amazing activities everyday! Lovely atmosphere - homely and caring in elegant, clean surroundings. Our 90-year-old mother had a new lease of life at Alder House. Many thanks!

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Catherine Bower, General Manager at Alder House Care Home responded to this review on 10 Apr 2018:

Thank you Karen. Your feedback is very much appreciated.

The staff are amazing and I feel they deserve praise for their hard work.
I feel very happy and this is now my home.
Thank you, Alder House.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I can only review on the strength of a nine-day visit but you can see from the grades below that I considered everything to be of a very high standard. I would also like to add that all the staff are unfailingly and tirelessly helpful and caring.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum had 2 weeks respite whilst we were on holiday. This was a great comfort to us. On our return, Mum was really happy with the care she received. She looked really well and she had a great time. She also had a day out to Bridlington. She made lots of new friends and she said all the staff were excellent. We won't hesitate to use Alder House in the future.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Couldn't believe that care homes could be like this. Hotel standards and care is exceptional. All staff are very caring and nothing is too much trouble. Home manager was so friendly when we moved mum in and she always greets us with a lovely smile. Gardens are beautiful and mum really enjoys the activities. This home was recommended and we have not been disappointed so far.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Superb!! My mum is a resident here and she loves it. From management to housekeeper they are all so friendly and greet you with a big smile. The care is exceptional and feel confident mum is well looked after.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother moved into Alder House in November 2016, she was diagnosed with Alzheimer's 8 years ago. The difference in her is amazing. Mum is a very active person and gets bored easily but there is so much going on at Alder House that she doesn't have time to get bored, Her dementia seems to have gone back a stage, she can now hold a conversation again and can join in and understand activities such as Bingo, Boules, Knitting and lots more which she had lost the ability to do. I can't thank Alder House and all of the staff enough for giving my lovely mum back to me and giving her a life worth living.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I would just like to say a big thank you to all of the staff who looked after my mum whilst I was on holiday for 3 weeks, they are a credit to your company. I would recommend Adler House to other people looking for respite, and already have.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father suffers from Parkinson's disease and had memory and mobility problems. He came for respite stay and is now a permanent resident. The staff are wonderful, caring, joyful and attentive. The activities coordinators provide many different activities to cover all abilities and interests and there is always something going on. The rooms are clean and bright and the garden is lovely. I would certainly recommend Alder House highly.

How likely would you be to recommend Alder House Care Home? Extremely Likely

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Average Rating:   5 out of 5

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