Alder House Care Home - Avery Healthcare

172a Nottingham Road, Nuthall, Nottingham NG8 6AX
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9.9 89 Reviews
  • Alder House Care Home - Avery Healthcare, Nottingham
The Alder House in Nuthall provides high-quality resident living facilities as well as dementia and respite care.

Residents benefit from comfortable and spacious bedrooms, complete with ensuite facilities. Companionship suites are also available for couples who would like to stay together.

Visitors who come to Alder house are always made to feel welcome and a part of the Alder house family. They have a fantastic, consistent staff team that know the resident care needs well. The home is supported by a fantastic regional team who ensure the high quality standards are maintained.

Their wonderful residents love to have family pets and children coming in to visit. The homely warm atmosphere exists throughout the home. Special attention is paid to those with dementia, as shown by the café, which is full of mementoes from the past days.

A full programme of daily activities, including maintaining body strength, is supported by volunteers. The atmosphere is lively and fun and residents enjoy gardening, regular cinema showings, going out on Sundays and eating well. There is no need for residents to venture out if they don't want to as they are able to have their hair done or enjoy hot refreshments in the onsite hairdressers and café.

Good relations are maintained with the local community and the neighbouring Avery home, Acer Court.
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Care Provided by Alder House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1599
  • Self-Funded Residential Dementia Care: £1300 – £1599
  • RESPITE Self-Funded Residential Care: £1599 – £1699
  • RESPITE Self-Funded Residential Dementia Care: £1599 – £1699

We offer a carers break (one off payment and resident to top up to Self funding rate. We also offer double suites for Couple at @ £2600.00 however you can purchase a suite as a single occupancy @£1726.00 they all include beautiful on-suite fitted adapted bathrooms and kitchenettes, beautifully furnished with access to the wonderful Landscaped gardens. If referred by the local councils there is additional top up that will need to be paid third party.

These prices are only a guideline, please contact Alder House Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Alder House Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alder House Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Hayley Wood (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (52)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.

Parking

  • Free parking available

Alder House Care Home - Avery Healthcare Reviews (89)

9.9

Alder House Care Home - Avery Healthcare has a Review Score of 9.9 (9.909) out of 10, based on 29 reviews in the last 2 years.
Over all time Alder House Care Home - Avery Healthcare has 89 reviews.

Overall Experience
  • 79
  • 9
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  • 1
Date Published
  • 89
  • 7
  • 8
  • 29
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Reviewer Connection to Alder House Care Home - Avery Healthcare
  • 36
  • 10
  • 9
  • 7
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  • 4
  • 4
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  • 2
  • 2
  • 1
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Total of 89, showing 61-80
Review from A M (Daughter-in-law of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care home and I would recommend anyone to let their loved ones live here. The staff are great and there is a lovely atmosphere for the residents and staff. The staff care about their residents and their good health and well being. Our sister is in good humour and is well, considering
her Alzheimers. Her room is like a hotel bedroom, spacious and very clean.
Reply from Rachael Startin, Customer Service Manager at Alder House Care Home - Avery Healthcare
Thank you for your kind words. It is lovely to hear that your sister has settled well into her new home and the Alder House family.
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Review from S B (Friend of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely, friendly caring home. Nothing is too much trouble for any member of staff. They all work together and form a very strong team. You can feel that they all get on as a unit. The atmosphere is always very calm and they are so kind and caring to all residents. We have witnessed all of them
going over and above what their role is, there are no boundaries. An amazing care home, something I have not witnessed in any other home I have visited.
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Review from J D (Friend of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very well cared for and very happy. The staff (all) are excellent and very kind, nothing too much trouble. The home itself is clean, well maintained with excellent facilities and food. I am very happy to visit and can even take along my dog, who by the way loves all the attention she gets
from the residents and staff. This home is just what everyone could wish for in our later years.
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Review from Patricia J (Daughter of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A beautiful peaceful home. The staff are wonderful and treat the residents with respect dignity and love. Our mum has only been in for a short while but she has been looked after as though she is family. There are also lots of activities taking place and a beautiful garden for residents to go outside
have a sit down and a chat or help planting seeds. The home is always spotlessly clean and smells lovely.
Would I recommend this home? Yes, 100%.
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Review from Sally J (Daughter of Resident) published on 26 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and staff at Alder House Care Home are the utmost professionals. They have helped my mum regain her confidence and her health has improved immensely. The manager visits all the residents daily and treats them with respect and dignity. So many activities are well planned and attended. It
is so lovely to see staff and residents happy and engaging with each other. The best care for my mum.
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Review from Mary G (Wife of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
How to begin is the greatest difficulty!
Alder House excels itself as a real 'care home'.
In my line of work before I retired, I visited a great many care homes over the years, so I recognise a good one when I see it.
The first step into the building, from reception, the staff and the wards, there
is a friendliness, warmth and awareness from everyone.
I once thanked one of the staff for the care and attention and the reply was 'we love them all!'
That is Alder House.
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Review from Jill P (Niece of Resident) published on 10 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alder House is by far the best facility of its kind in this area and I’ve visited many. Yes, it’s more expensive than most but you certainly get what you pay for. Best of all I now have peace of mind that my aunt is being well looked after in what could pass as a 5* hotel.
Staff are fantastic and must
be happy in their work as the atmosphere is great.
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Review from Sian A (Daughter of Resident) published on 19 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is spending time at Alder House as I needed surgery and was unable to help with her care. Mum has dementia and usually sleeps most of the time BUT over the last two weeks mum has been chatting, engaging in activities and taking pride in her appearance. She is now getting up and dressed in the morning
instead of waiting for carers. She is gaining weight and loving the choice of food. She is making the choices. I have seen such a change and mum is living not existing.


Sadly, mum will be going home in a week but I hope she will be able to spend more time at Alder House for another holiday very soon.


It is great to see so many staff constantly interacting with the residents and not just between 9 and 5. Activities continue all day and weekends too. There is company and stimulation when wanted or peace and quiet when not. Every member of staff I have met has had mum’s (and the other residents) best interests at heart. What more could I ask for?
Thank you, EVERYONE.

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Review from Christine (Daughter of Resident) published on 25 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at a lot of Care Homes before feeling confident in choosing Alder House for our mum. We were not disappointed. From the first moment, we walked in it was like going into a 5-star hotel with brilliantly trained staff for whom nothing was ever too much trouble. They were caring, kind, dedicated
and supportive to both mum and the whole family and I can't thank them enough for all they did for her. It was a pleasure visiting her there and seeing her join in and enjoy the variety of activities, she was happy and settled and never asked 'When am I going home?" because the wonderful staff made Alder House feel like home. I would highly recommend Alder House for anyone looking for care for themselves or a relative because the staff here are the epitome of care.
Thank you all.
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Review from M B (Respite Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came for a weeks respite care. Husband had 2 strokes and several TIA's in recent years.
I had health issues. The experience has been exactly what we hoped for. The care and effort put in by all staff has given me the motivation to go forward again rather than feeling life has "stalled". We do hope
to repeat the experience in spring of 2019.
Thank you to everyone!
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Review from Pamela V (Respite Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful 24/7 care.
Staff considerate and nothing too much trouble.
Home very clean.
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Review from Gill W (Daughter of Resident) published on 15 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deciding one's relative needs to move into a care home, is an emotional and difficult decision and is usually preceded by a stressful period of health issues, financial anxieties and tearful conversations. But Alder House was a light at the end of the tunnel and I have no regrets about us making the
decision on Mum's behalf for her to move into Alder House. Yes, there were a few teething problems but nothing that couldn't be overcome through constructive and caring dialogue between family and staff. I can't praise all the staff highly enough for their kindness, dedication, support, professionalism and last but not least, their good humour even during dark times. They gave Mum a new lease of life, and despite her failing health, she remained positive and never lost her sense of humour. And I can honestly say that I enjoyed visiting Mum there. Thank you so much to all the staff.
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Review from Keith B (Son of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is great and my mum is well cared for and respected.
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Review from Chris G (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, kind, professional staff for whom nothing is too much trouble. Supportive of family members too in difficult times. We have experienced a holistic approach delivered by staff with excellent and varied people skills.


Thank you.

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Review from Val S (Wife of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is nicely settled now in his luxury surroundings at Alder House Care Home after approximately a year. At first, it was difficult as every time he saw me he thought he was coming home but I was supported to handle each visit by excellent staff and it's lovely to see him now 'at home' in Alder
House.

Staff respond to his specific needs and they make me feel as though they really love looking after him - this is so reassuring to family carers. He has all the medical checks he needs, is happy and eating well. Generally, I feel very relaxed about him being at Alder House now.


I have recently had a serious operation and throughout my recovery, Alder House looked after all his little extras that I couldn't help with. It was all handled very sensitively and they genuinely care about family members as much as the residents.
After 8 difficult years of my husband's mental health deterioration at home, he now has all the care he deserves and I can relax!
A huge THANK YOU to Alder House!

Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
That's excellent feedback Val and very much appreciated. As always we are consistently going the extra mile and nothing is ever too much trouble for our residents and relatives. Thanks again!
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Review from C H (Friend of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting the home I feel welcome and comfortable. Nothing is too much for anyone. All residents are 'busy' doing what they want to do or joining in with activities. I can't fault it!
Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
Thank you.
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Review from Samantha A (Granddaughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly wonderful gem.
Alder House is a special care home on the edge of Nottingham city centre. There are great transport links located just around the corner. The home is beautifully decorated to the highest standards all with an amazing team who are there for your every need. Whether it’s respite
or long term care you require you won’t go wrong with the caring patience of Alder House.
Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
Thank you Samantha. Your excellent feedback is very much appreciated.
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Review from Ben B (Husband of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic service at every level. True credit given to those who truly care for your needs. I have been visiting for eight months and fully recommend to anyone considering this care home.
Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
Thank you Ben. Your feedback is very much appreciated.
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Review from Nicky B (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely welcoming residential home! All the staff there are very friendly and well trained. It is very clean and tidy and my mother seems in very good care. Would highly recommend.
Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
Thank you Nicky.
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Review from Karen M (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant staff! Great residents! Amazing activities everyday! Lovely atmosphere - homely and caring in elegant, clean surroundings. Our 90-year-old mother had a new lease of life at Alder House. Many thanks!
Reply from Catherine Bower, General Manager at Alder House Care Home - Avery Healthcare
Thank you Karen. Your feedback is very much appreciated.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Alder House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Alder House Care Home - Avery Healthcare is calculated as follows: ( (314 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 341 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alder House Care Home - Avery Healthcare is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 03 Oct 2025

We currently have 4 lovely spacious en-suite rooms overlooking the private gardens of our residential dementia suite. We have available some beautiful spacious rooms on our Lawrence and Sherbrooke suites. If you would like to come and view the rooms and have a tour of our lovely home, then please contact us to arrange. We will be a happy for you to pop in for a coffee no appointments needed. Alder House has a home from home feel with a fantastic staff and management team, come and say hello.

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Awards / Recognitions (13)

Meet the Team (8)

Hayley

Hayley Wood

Job Title: Home Manager Joined: 2021

Hi my name is Hayley Wood I am the Registered Manager at Alder House Care Home in Nottingham


I have Had the pleasure of working in the health and social care sector for many years in various different management Roles.


Alder House is a wonderful family home with a warm welcoming staff team.


Please feel free to pop in for a posh coffee and a slice of cake.

Michelle

Michelle Stevenson

Job Title: Deputy Manager Joined: 2024

My Name is Michelle Stevenson. I have worked in care for over 25 years. I am the Deputy Manager at Alder House. I am enthusiastic about my role and ensure that all our residents are fully encouraged to engage in activities and continue to maintain their independence where they are able. Alder House has a feel of Home from Home and Residents are encouraged to bring innovative ideas to our beautiful home to ensure that each Resident is able to bring a little bit of themselves to Alder House.

Jas

Jas

Job Title: Team Leader Joined: 2019

Hello I'm Jas, one of the team leaders here at Alder House.
I have worked here for six years now, I am passionate about caring for your loved ones.

Carla

Carla

Job Title: Team Leader Joined: 2017

Hello I'm Carla,
I'm one of the team leaders here at Alder House.
Over the eight years I have worked here, I am happy to be part of an amazing team.

Vicky

Vicky

Job Title: Team Leader Joined: 2016

Hi I'm Vicky
I'm one of the team leaders here at Alder House.
I have worked for Avery for 15 years and 9 of them at Alder House. I look forward to many more years caring for your loved ones.

Cathy

Cathy marlow

Job Title: Administrator Joined: 2020

I have worked at Alder House for over 4 years, and have enjoyed every moment. I have over 30 years
With experience as an Administrator, I have worked in care homes for 12 years

Ella

Ella

Job Title: Client Liaison Manager Joined: 2020

Hi, I'm Ella, I'm the client liaison manager at Alder House.
My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

Mellissa

Mellissa

Job Title: Well-being Coordinator Joined: 2022

Hi, I'm Mel, the Well-being Coordinator at Alder House!
A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alder House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Alder House Care Home - Avery Healthcare has an Enhanced Service - more info.