Alder House Care Home - Avery Healthcare

172a Nottingham Road, Nuthall, Nottingham NG8 6AX
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9.9 89 Reviews
  • Alder House Care Home - Avery Healthcare, Nottingham
The Alder House in Nuthall provides high-quality resident living facilities as well as dementia and respite care.

Residents benefit from comfortable and spacious bedrooms, complete with ensuite facilities. Companionship suites are also available for couples who would like to stay together.

Visitors who come to Alder house are always made to feel welcome and a part of the Alder house family. They have a fantastic, consistent staff team that know the resident care needs well. The home is supported by a fantastic regional team who ensure the high quality standards are maintained.

Their wonderful residents love to have family pets and children coming in to visit. The homely warm atmosphere exists throughout the home. Special attention is paid to those with dementia, as shown by the café, which is full of mementoes from the past days.

A full programme of daily activities, including maintaining body strength, is supported by volunteers. The atmosphere is lively and fun and residents enjoy gardening, regular cinema showings, going out on Sundays and eating well. There is no need for residents to venture out if they don't want to as they are able to have their hair done or enjoy hot refreshments in the onsite hairdressers and café.

Good relations are maintained with the local community and the neighbouring Avery home, Acer Court.
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Care Provided by Alder House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1599
  • Self-Funded Residential Dementia Care: £1300 – £1599
  • RESPITE Self-Funded Residential Care: £1599 – £1699
  • RESPITE Self-Funded Residential Dementia Care: £1599 – £1699

We offer a carers break (one off payment and resident to top up to Self funding rate. We also offer double suites for Couple at @ £2600.00 however you can purchase a suite as a single occupancy @£1726.00 they all include beautiful on-suite fitted adapted bathrooms and kitchenettes, beautifully furnished with access to the wonderful Landscaped gardens. If referred by the local councils there is additional top up that will need to be paid third party.

These prices are only a guideline, please contact Alder House Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Alder House Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alder House Care Home - Avery Healthcare to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Hayley Wood (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (52)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.

Parking

  • Free parking available

Alder House Care Home - Avery Healthcare Reviews (89)

9.9

Alder House Care Home - Avery Healthcare has a Review Score of 9.9 (9.909) out of 10, based on 29 reviews in the last 2 years.
Over all time Alder House Care Home - Avery Healthcare has 89 reviews.

Overall Experience
  • 79
  • 9
  • 0
  • 0
  • 1
Date Published
  • 89
  • 7
  • 8
  • 29
  • 60
Reviewer Connection to Alder House Care Home - Avery Healthcare
  • 36
  • 10
  • 9
  • 7
  • 6
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 89, showing 41-60
Review from M J (Friend of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dearest friend resides at Alder House. I have not been able to visit her for a while due to covid and ill health. So, when I visited her on the 3rd of December, I was delighted to find her looking so well and cared for. The home is lovely, clean and the staff are absolutely amazing, they made me
feel welcome and at home. The atmosphere in the home gives you a warm glow, it's lively and full of laughter. I didn't want to leave.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home in Nuthall. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff…read more
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Review from David W (Nephew of Resident) published on 13 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Started with respite care for a month but was extended at the request of the resident who after 3 months asked to become a permanent resident. Through Covid Lockdown, every care, involvement and consideration was given by the wonderful staff in very difficult conditions. This is a very happy home. On
visiting regularly, the thing which shines through is the dedication and enthusiasm of the staff.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home in Nuthall. We are delighted that your loved one thoroughly enjoyed their respite stay at our home and decided to make their stay a…read more
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Review from Margaret M (Daughter of Resident) published on 12 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was Mum's birthday, she had a lovely day and we got the opportunity to take her for a meal and a drink or 2 all thanks to the wonderful team that care for her in more ways than one. I can't thank them all enough and we as a family consider them as an extension of our family. The manager has done
so much and is very approachable, hope she stays for many years to come. Also, we lost our dad/grandad in January also a resident and the care and compassion they all gave was outstanding.
Reply from Gemma Wallbanks, Home Manager at Alder House Care Home - Avery Healthcare
Thank you so much for your lovely review of our home, I am glad we were able to support your mother and her family to enjoy her special day with her. I am so proud to be the manager at Alder House it…read more
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Review from A C (Wife of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was at Alder House for a week's respite care. We found it to be a lovely home. We were given a warm welcome and most importantly found everyone to be kind. All the staff went to great lengths to make the stay a success. Thank you.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home in Nuthall. We are delighted to hear that your husband enjoyed his respite stay with us, in the loving care community that we create.…read more
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Review from Anthony B (Respite Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff. Good activities. Food variable. Generally a very pleasant 2 weeks.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home in Nuthall. We are delighted to hear how happy you are with your respite stay at our home and that the activities provided by our talented…read more
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Review from Philip C (Son of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Alder House for over four years and I have always found her care to have been of a high standard. The quality of accommodation, food, and the activities provided for the residents is excellent. The care and dignity shown by the staff to the residents should also be admired
and recognised.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. We are delighted to hear such kind words about our home and the staff; our housekeeping team take great pride in keeping the home clean…read more
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Review from Stephanie B (Daughter of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has resided here for over 3 years and my family and myself have nothing but praise for Alder House. All the staff are extremely caring and try to ensure the residents feel it is their home. The food and cleanliness are excellent. I would not hesitate in recommending Alder House.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. We are delighted to hear such wonderful feedback about our home. Our housekeeping team take great pride in making the home a clean,…read more
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Review from S W (Daughter of Resident) published on 7 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my mother and I were apprehensive about my mother becoming a resident in a care home, having had a less than satisfactory experience when my father had to go into a home (about 20 years ago). We have both been pleasantly surprised by the real dedication of the staff to treat residents with care,
compassion, and respect. Real effort is put into keeping the residents mentally stimulated as well as clean, well-fed and secure. They treat her as an individual without being patronising or officious.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. We are delighted to hear that your mother is happy/settled living in the loving care community that we create, giving you and your family…read more
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Review from Jessie B (Daughter of Resident) published on 23 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alder House has been fantastic for my mother. Her dementia has worsened over the three years she has lived here and the amazing staff have adapted her care needs as necessary. She is very settled and I have real peace of mind knowing that she is being so well cared for. Thank you.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. We are delighted to hear such kind words about our home and our staff team who go above the standards to deliver an exceptional level of…read more
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Review from C G (Son of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good home always friendly and helpful staff. Mum is looked after very well and treated with dignity.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. We pride ourselves in delivering an exceptional standard of care for all residents, whilst creating a fun, loving, care community in…read more
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Review from Paul B (Son of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father passed away in March 2021 after spending 15 months at Alder House. Although he was declining throughout his time there the staff continued to give him the attention, love and compassion he deserved and would have appreciated. Visits were curtailed by Coronavirus but staff always helped him
with phone and video calls and stayed with him until the call was over. The staff took it in turns to sit with him during his final days and made it possible for the family to say their goodbyes and we are deeply thankful for that. Thank you for your care and compassion.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home and for your lovely feedback. The well-being and safety of our residents is always our top priority, especially during these unprecedented…read more
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Review from Jackie S (Daughter of Resident) published on 10 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, who is almost 97, has been at Alder House for nearly 3 years. At first, he was upset and confused about the sudden change in his life, but he was treated with such kindness, sympathy and understanding by all the staff there that he soon settled down and it is now his home. He has a lovely
spacious room with a big bed, en suite and TV, and use of the comfortable, bright living room. Should he wish he can use the cinema, cafe or library too. The dining room is organised like a restaurant and the generous meals always look and smell delicious. I am so impressed with the efforts that the staff make to engage and involve the residents in a variety of fun activities. Dad, who has increasing trouble with dementia, has been helped to write his life story and is treated with respect and dignity by the always approachable staff. Whenever I visit he looks happy and contented. We are so glad we chose Alder House and can't recommend it highly enough.
Reply from Ryan Farrelly, Marketing Assistant at Alder House Care Home - Avery Healthcare
Thank you for reviewing Alder House. We are so delighted to hear that your father has now settled in well in our care community and feels comfortable living here. Our highly trained staff team go…read more
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Review from Clare (Granddaughter of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't normally write reviews but I felt the need to. My nana came for respite care and let's face it our loved ones never like to leave home. At first, I did feel guilty for needing some time to recharge my batteries. This care home was by far the best choice and reassured me that my nana would be
given a high standard of care. My nana is very particular and she loved being here. I've seen a few and they are shocking. Alder House is beautiful, clean, wonderful staff, a warm friendly welcome, they couldn't do enough for you. Alder House, will always be my first choice for my nana and knowing she's in the best possible care, it allowed me to relax and enjoy valuable time with my family. Thank you.
Reply from Ryan Farrelly, Marketing Assistant at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. Our staff team ensure to go beyond the standards to provide the highest care for all of our residents, whether that be for those in short…read more
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Review from Vivienne G (Daughter of Resident) published on 30 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mum passed away. She went into Alder House struggling with dementia, chronic loneliness, anxiety, angst and was refusing to eat, drink or tolerate carers. Amazingly, due to the understanding, patience and care of the staff, she soon settled, made friends, put on weight and was far less anxious.
Our regret as a family is that she didn't live long enough to experience her newfound contentment for longer. Hospitalisation for a minor chest infection and the contraction of Covid took her life within days of admission to the ward. Thank you to all the staff for giving her a better quality of life and their caring contact with us as relatives in a very difficult time. Professional, genuinely caring people.
Reply from Ryan Farrelly, Marketing Assistant at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. It was a pleasure to have your mother as one of our residents at our home and she is deeply missed by the staff and residents of Alder…read more
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Review from Sandra M (Daughter of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I wish to say thank you to all staff involved in caring for my mother. I found the staff to be professional at all times and in a friendly manner. I am grateful for all their hard work in respect of caring for my mother and making her feel special and welcome over the past months whilst moving into
her new home. It is obvious she feels secure and has settled; making friendships and continuing to be her usual happy self with staff giving her a sense of purpose each day. As a family we know we can contact the care home at any time to arrange a video call and or visit (COVID-19 safe) to see her. This gives us as family confidence knowing that our mother is being looked after well and all is being done to make these unprecedented times go as smooth as possible.
Reply from Ryan Farrelly, Marketing Assistant at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home. Our highly trained staff team go above the standards to deliver exceptional care for each of our residents that their loved ones can…read more
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Review from Merril C (Daughter of Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, wonderful staff, so warm and friendly. It was my mum's first time for respite so very apprehensive but didn't need to worry, it is a testament to everyone there that my mum did not want to come home. She will definitely be back for future stays. We can only say again thank you the
manager and your team for the outstanding work you do.
Reply from Rachel Aran, Marketing Administrator at Alder House Care Home - Avery Healthcare
Thank you for taking the time to review Alder House Care Home and for your lovely feedback. We are delighted to hear that your Mum enjoyed her respite stay at Alder House. Our highly trained staff…read more
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Review from L P (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not recommended for Alzheimer’s. My mother was wrongly advised by a senior member of staff at Alder House that the care would be suitable for my father. He was falling repeatedly, in this home, averaging 3 times per week. Not only this, upon visiting, I found him to be unwashed, wearing dirty clothes,
often with food down his trousers. I had to ask for him to be showered. I complained to the care home manager, as I was obviously extremely worried. The complaint letter was never responded to from my mother. My father was evicted with 7 days notice during the lockdown, this was apparently due to my (quote) “threatening behaviour”. As we were frantically searching for somewhere else, my father was admitted into Hospital over Easter weekend with a suspected hip fracture following another unattended fall at Alder House. He waited 1 week for an MRI, contracted COVID-19. My now late father and our family experienced inhumane treatment by Alder House. We are still haunted by this experience.
Reply from Angus Matthew, Senior Marketing Manager at Alder House Care Home - Avery Healthcare
Father came into our care for a period of respite, so you had an opportunity to sample our services. Unfortunately, at this assessment stage, your father's previous history of falling was not…read more
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Review from Pamela F (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend the management and staff of Alder House for coping so admirably with the coronavirus situation. They have had to deal with extraordinary circumstances and have had to risk their own and their family's health to continue to give the residents outstanding care. The care is delivered
with good humour and genuine affection. I am so happy that my mother is content and so well cared for.
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Review from Belinda D (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Alder House since December 2016, initially moving in for respite with my dad, both in their 90s. Mum has a lovely room with en-suite. It is such a relief to know she is being so well cared for during the current crisis. The staff have been amazing and although I haven’t been able
to see Mum in person, we have been FaceTiming (Mum is very deaf and has dementia) where the carers have helped her with the iPad. It’s been reassuring to see photos of Mum on Facebook and to hear about the treats and activities that the residents have still been able to participate in, particularly that in this sunshine they have been able to socially distance in the lovely gardens. Most of all, I am so grateful for the care, kindness and understanding that Mum (and I) always receive from the wonderful staff.
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Review from Alan N (Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms very good, clean and well furnished. Beds extremely comfortable as well as pillows. Bathroom large with walk-in showers. Nice garden view from my room.
Reply from Rachael Startin, Customer Service Manager at Alder House Care Home - Avery Healthcare
We are pleased that you enjoyed your stay with us and we wish you all the best in your new home. Thank you for choosing Alder House and we hope to see you again in the future.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Alder House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Alder House Care Home - Avery Healthcare is calculated as follows: ( (314 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 341 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alder House Care Home - Avery Healthcare is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 03 Oct 2025

We currently have 4 lovely spacious en-suite rooms overlooking the private gardens of our residential dementia suite. We have available some beautiful spacious rooms on our Lawrence and Sherbrooke suites. If you would like to come and view the rooms and have a tour of our lovely home, then please contact us to arrange. We will be a happy for you to pop in for a coffee no appointments needed. Alder House has a home from home feel with a fantastic staff and management team, come and say hello.

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Awards / Recognitions (13)

Meet the Team (8)

Hayley

Hayley Wood

Job Title: Home Manager Joined: 2021

Hi my name is Hayley Wood I am the Registered Manager at Alder House Care Home in Nottingham


I have Had the pleasure of working in the health and social care sector for many years in various different management Roles.


Alder House is a wonderful family home with a warm welcoming staff team.


Please feel free to pop in for a posh coffee and a slice of cake.

Michelle

Michelle Stevenson

Job Title: Deputy Manager Joined: 2024

My Name is Michelle Stevenson. I have worked in care for over 25 years. I am the Deputy Manager at Alder House. I am enthusiastic about my role and ensure that all our residents are fully encouraged to engage in activities and continue to maintain their independence where they are able. Alder House has a feel of Home from Home and Residents are encouraged to bring innovative ideas to our beautiful home to ensure that each Resident is able to bring a little bit of themselves to Alder House.

Jas

Jas

Job Title: Team Leader Joined: 2019

Hello I'm Jas, one of the team leaders here at Alder House.
I have worked here for six years now, I am passionate about caring for your loved ones.

Carla

Carla

Job Title: Team Leader Joined: 2017

Hello I'm Carla,
I'm one of the team leaders here at Alder House.
Over the eight years I have worked here, I am happy to be part of an amazing team.

Vicky

Vicky

Job Title: Team Leader Joined: 2016

Hi I'm Vicky
I'm one of the team leaders here at Alder House.
I have worked for Avery for 15 years and 9 of them at Alder House. I look forward to many more years caring for your loved ones.

Cathy

Cathy marlow

Job Title: Administrator Joined: 2020

I have worked at Alder House for over 4 years, and have enjoyed every moment. I have over 30 years
With experience as an Administrator, I have worked in care homes for 12 years

Ella

Ella

Job Title: Client Liaison Manager Joined: 2020

Hi, I'm Ella, I'm the client liaison manager at Alder House.
My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

Mellissa

Mellissa

Job Title: Well-being Coordinator Joined: 2022

Hi, I'm Mel, the Well-being Coordinator at Alder House!
A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

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