Outstanding service and care, it is like a big familyJulia G(Daughter-in-law of Resident/Service User)
All the staff are unfailingly cheerful, caring and wonderfully kind.S L(Daughter of Resident/Service User)
After 2 weeks of respite care, mother was literally a different person. Very happy and settledA R(Daughter of Resident/Service User)
Outstanding service and care, it is like a big familyJulia G(Daughter-in-law of Resident/Service User)
All the staff are unfailingly cheerful, caring and wonderfully kind.S L(Daughter of Resident/Service User)
After 2 weeks of respite care, mother was literally a different person. Very happy and settledA R(Daughter of Resident/Service User)
Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially trained carers are on hand to support. Bourne House looks after those who need a little extra help to maintain their independence. Bourne House is also where you'll find...
Avonbourne Care Centre offers two distinct homes in which residents enjoy living life to the full, in vibrant care communities, with great people around them 24-hours a day. Avon Court is for those of their residents living with dementia, where specially trained carers are on hand to support. Bourne House looks after those who need a little extra help to maintain their independence. Bourne House is also where you'll find their nursing household. Both homes offer short-stay respite care to look after a loved one whilst family members and carers use the opportunity to take a well-earned break.
Each home has beautifully furnished living accommodation, spacious en-suite bedrooms and fully accessible, landscaped gardens which can be enjoyed all year round.
Everything in the care homes has been carefully designed to enrich the lives of its residents, who enjoy daily social activities that are perfectly tailored to their needs, with joint events in the central coffee shop, beauty salon and cinema. There are cosy seating areas for a cup of tea with loved ones, and outside terraces for sunnier days.
Contact Avonbourne Care Centre to confirm what's included and get a personalised quote:
home.
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Avonbourne Care Centre has a Review Score of 9.7 (9.658) out of 10, based on 21 reviews in the last 2 years.
Over all time Avonbourne Care Centre has 114 reviews.
My husband now needs hoisting as he is too weak to stand but the staff cope very well with his needs. There is always a welcome when I visit, especially from two members of staff in particular....
My husband now needs hoisting as he is too weak to stand but the staff cope very well with his needs. There is always a welcome when I visit, especially from two members of staff in particular. I have visited other care homes and I am sure this is the best.
My relative has been here 3 years. When she arrived she was depressed, confused and underweight. The transformation has been remarkable and she loves it here. My wife and I are comfortable that she is cared for and happy - we are able to sleep at night and enjoy our lives without worrying.
My relative has been here 3 years. When she arrived she was depressed, confused and underweight. The transformation has been remarkable and she loves it here. My wife and I are comfortable that she is cared for and happy - we are able to sleep at night and enjoy our lives without worrying.
In the 20 months that I have known the home, I have seen huge improvements, particularly over the last year, with excellent activity sessions, more imaginative food and consistency in staff. Generally, the approach to caring is good, especially helpful and reassuring if you live a long distance and...
In the 20 months that I have known the home, I have seen huge improvements, particularly over the last year, with excellent activity sessions, more imaginative food and consistency in staff. Generally, the approach to caring is good, especially helpful and reassuring if you live a long distance and cannot visit regularly.
All the staff are unfailingly cheerful, caring and wonderfully kind. The lack of agency staff gives a good feeling of continuity. We couldn't have found anywhere better for Mum and recommend it whenever an opportunity arises!
All the staff are unfailingly cheerful, caring and wonderfully kind. The lack of agency staff gives a good feeling of continuity. We couldn't have found anywhere better for Mum and recommend it whenever an opportunity arises!
My mother-in-law has been staying at Avonbourne after a hospital stay. She has thoroughly enjoyed her stay and felt that her care has been excellent, "like living in a hotel". She has engaged with the various activities and has been eating really well. Thank you to everyone who has helped to...
My mother-in-law has been staying at Avonbourne after a hospital stay. She has thoroughly enjoyed her stay and felt that her care has been excellent, "like living in a hotel". She has engaged with the various activities and has been eating really well. Thank you to everyone who has helped to support her during this time.
Cannot fault it. Best care home, I have visited a few in Salisbury.
Cannot fault it. Best care home, I have visited a few in Salisbury.
My room is clean and comfortable, and I am happy here.
My room is clean and comfortable, and I am happy here.
Mum went into Avonbourne for respite, now she wants to stay permanently.
Mum went into Avonbourne for respite, now she wants to stay permanently.
My elderly mother was staying for respite care for a week. I felt very happy that on my return from holiday she had really enjoyed her stay and especially the activities that were offered. The staff were very warm kind and helpful and she is looking forward to her return next year.
My elderly mother was staying for respite care for a week. I felt very happy that on my return from holiday she had really enjoyed her stay and especially the activities that were offered. The staff were very warm kind and helpful and she is looking forward to her return next year.
We appreciate seeing friendly, caring faces who have a sense of humour as well as knowledge of how difficult living with dementia can be. It is very reassuring to know that Dad is well looked after while Mum has respite.
We appreciate seeing friendly, caring faces who have a sense of humour as well as knowledge of how difficult living with dementia can be. It is very reassuring to know that Dad is well looked after while Mum has respite.
The entertainment was...
The entertainment was great; singing, arts and crafts, games including ten pin bowling, a visiting theatre, so much life going on. The home's rooms are clean, each having a wet room. Mum loved it there, she could be social or have quiet time. Mum would have loved to stay but unfortunately, it was not possible. I can only thank the staff yet again for their wonderful care, they taught me a lot of things to make my mums life better in the future.
We had concerns when Mum needed to go into residential care - but we have none now. Staff are friendly, supportive, always smiling and happy to help. Food is varied and plentiful - facilities are clean and fresh and full use is made of all area's to maximise and help residents enjoyment of their...
Concerns we rais (very small) are rectified. Mum is happy and safe and well cared for - just what we needed for her.
My grandmother is happy well cared for and tells me all about the wonderful activities she enjoys. She has a lovely social group and enjoys her meals. She also enjoys a regular bath (jacuzzi) which she...
My grandmother is happy well cared for and tells me all about the wonderful activities she enjoys. She has a lovely social group and enjoys her meals. She also enjoys a regular bath (jacuzzi) which she loves and I can tell she feels very well cared for and supported.
From the time that I brought Dad to visit the home, he knew that he wanted to spend the final chapter of his life here. There is such a friendly atmosphere in the home. From the day of admission, he has been treated with dignity. He loves the food. His room is really bright and he has been able to...
From the time that I brought Dad to visit the home, he knew that he wanted to spend the final chapter of his life here. There is such a friendly atmosphere in the home. From the day of admission, he has been treated with dignity. He loves the food. His room is really bright and he has been able to bring his own possessions to make it his home. The rooms and communal areas are spotlessly clean. A fantastic home.
Although my mother did not take up the offer of full time care because of reasons beyond my control, I would just like to thank all the staff for all their hard work in trying to make things run smoothly.
Although my mother did not take up the offer of full time care because of reasons beyond my control, I would just like to thank all the staff for all their hard work in trying to make things run smoothly.
Not enough staff. Activities improving gradually. Staff aren't always experienced (a lot of agency staff used) and don't know all the residents that well. My mum is bored a lot of the time and needs stimulation and company. This would prevent her from becoming agitated. She is a lovely, caring...
Not enough staff. Activities improving gradually. Staff aren't always experienced (a lot of agency staff used) and don't know all the residents that well. My mum is bored a lot of the time and needs stimulation and company. This would prevent her from becoming agitated. She is a lovely, caring person but the illness has changed her and it's so sad to see that she isn't very happy sometimes. She loves to sing and dance so today has been perfect for her. More time spent with the residents would improve many of their behaviours.
The care mum received for her respite care for two weeks, from stepping into Avonbourne to stepping out, was fantastic. Staff were friendly and the care home was clean. Always welcoming. Mum said, "The hotel was wonderful".
The care mum received for her respite care for two weeks, from stepping into Avonbourne to stepping out, was fantastic. Staff were friendly and the care home was clean. Always welcoming. Mum said, "The hotel was wonderful".
Avonbourne staff have been so helpful in finding a way to help us all as a family.
Avonbourne staff have been so helpful in finding a way to help us all as a family.
The home itself is being well maintained and cleaned. There seems to be...
The home itself is being well maintained and cleaned. There seems to be things going on to keep mum more interested.
I also feel she was safe there and she had social activities which were not available...
I also feel she was safe there and she had social activities which were not available in her own home and this was a relief for my peace of mind. It was a very good experience for both of us. The staff were excellent, very friendly and helpful.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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There was plenty to celebrate as colleagues from Avonbourne Care Centre came together for the annual Trust Recognition Awards, recognising the dedication, compassion and outstanding achievements of those who make...
Residents at Avonbourne Care Centre in Salisbury enjoyed a heart-warming day of friendship, conversation and laughter as they welcomed students from Godolphin School for a special intergenerational visit. The students...
There are no upcoming events for Avonbourne Care Centre.
There are no accreditations posted yet for Avonbourne Care Centre.
Kamila has worked in a variety of care roles for many years. She joined OSJCT at Avonbourne Care Centre in 2017 as Care Lead, before becoming Head of...
Kamila has worked in a variety of care roles for many years. She joined OSJCT at Avonbourne Care Centre in 2017 as Care Lead, before becoming Head of Care for Avon Court, the specialist dementia home, in 2019. She moved to Marden Court as Home Manager in 2021, then taken on The Cedars for few months and returned to Avonbourne as Home Manager of Bourne House in January 2023.
Kamila has been appointed as the General Manager of Avonbourne Care Centre with overall responsible for both Avon Court and Bourne House effective from 22 December 2025. Both homes will continue to function as separate entities. Kamila knows both homes, their staff, and residents well which will give the teams continuity.
Kamila leads her team to provide the best possible environment for our residents with dignified, person-centred care, and lots of fun and laughter.
In her spare time, Kamila enjoys spending time with her family , her 4 children keep her out of any mischief.
Kerry joined Bourne House in November 2023, having previously worked at OSJCT Ashwood Care Centre in Warminster as Deputy Manager.
She has over 15...
Kerry joined Bourne House in November 2023, having previously worked at OSJCT Ashwood Care Centre in Warminster as Deputy Manager.
She has over 15 years’ experience in Health and Social Care, initially working in Domiciliary Care before moving to Residential Care, working as a Carer, and progressing through the ranks to Deputy Manager.
Kerry says that what she enjoys most about her role as Deputy Manager is providing care to the residents and supporting the team.
Katie has worked for the Trust since October 1997 and has worked in care for 35 years. Katie decided to work in care because she had done a college...
Katie has worked for the Trust since October 1997 and has worked in care for 35 years. Katie decided to work in care because she had done a college course and did a placement at Bartlett House when she was 19. She really enjoyed this so applied for bank work at Bemerton Lodge and then got a permanent job in a nursing home. Katie has worked in nursing homes, residential homes, and dementia homes in numerous roles, and homes and is currently a Care Leader at Avon Court.
In Katie’s spare time, she likes to socialise, do craft work, reading and spending time with her family.
Alix began her career in care in domiciliary care and after five and a half years was looking for something a bit different. She was offered the...
Alix began her career in care in domiciliary care and after five and a half years was looking for something a bit different. She was offered the Activities Co-ordinator role at Avonbourne Care Centre and hasn’t looked back. Alix loves the one-to-one time and feeling like part of the family at Bourne House, and she and the residents really have a lot of fun together.
Out of work, Alix enjoys keeping fit and spending the weekends on family time with her children.
Aranzazu, known to everyone as Aran, is the Head Housekeeper at Avonbourne. She takes great pride in her work which she really enjoys. Nothing makes...
Aranzazu, known to everyone as Aran, is the Head Housekeeper at Avonbourne. She takes great pride in her work which she really enjoys. Nothing makes her happier than seeing the home thoroughly spotless and smelling lovely to the residents.
Aran is passionate about what she does and loves chatting with our residents. She loves those conversations because they are all different with fascinating stories to tell. Many like things done a certain way, and to Aran, that is what her team is there for.
Aran is proud to have a wonderful team in housekeeping and laundry, noting how they all get on well together and she is very proud of the standards they maintain.
Sara has worked at Avon Court for four years as a carer. She has two sons, a dog and a lizard name Eugene, whom she loves to bring into work. The...
Sara has worked at Avon Court for four years as a carer. She has two sons, a dog and a lizard name Eugene, whom she loves to bring into work. The residents really enjoy seeing Eugene and getting to hold him.Sara loves working at Avon Court because the residents are given freedom and choice in their daily lives. She also loves the diversity of the people that live here. She finds getting to know our residents a real privilege.
Simon began working at Avon Court as a carer in March 2020. This was Simon’s first-ever role in health and social care. He decided on a career change...
Simon began working at Avon Court as a carer in March 2020. This was Simon’s first-ever role in health and social care. He decided on a career change as he was seeking a more rewarding role where he could help make a difference to others. Simon says that the team at Avon Court are all really friendly and works together like a family.
He enjoys taking the residents to Salisbury football club to watch home matches. As a keen football fan himself, this is something that Simon and the residents really enjoy doing together. Simon strives to make as many people smile as he can each day.
Chris is the handyperson here at Avon Court, he has worked with us for almost 7 years. Prior to joining the Avon Court team, he was a Stock manager...
Chris is the handyperson here at Avon Court, he has worked with us for almost 7 years. Prior to joining the Avon Court team, he was a Stock manager for a retail company for over 12 years. Chris has been happily married for 36 years and his wife, daughter and brother-in-law all work for OSJCT - they clearly like to keep it in the family!
Chris has 5 grandchildren, ranging from one to 17 years. In his spare time, Chris enjoys relaxing over a pint on a Friday with his friends. He is also an avid Manchester United fan.
Chris says that he loves his job at Avon Court because he loves meeting new people and making a difference every day. For Chris ‘it’s all about the residents’.
Lesley joined the Orders of St John Care Trust in February 2024. Whilst her primary role is Activities Coordinator, Lesley also works as a...
Lesley joined the Orders of St John Care Trust in February 2024. Whilst her primary role is Activities Coordinator, Lesley also works as a Carer.
Lesley states that she enjoys spending time with all the residents, making them smile, and making a positive impact on their everyday lives by taking them for a walk, playing bingo, or putting away laundry together.
"There is a great team spirit at Bourne House, and I enjoy having a laugh and giggle with my colleagues."
In her spare time, Lesley enjoys walking, cycling, socialising, and spending time with her family.
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