Avonbourne Care Centre

My father has been a resident of this care home. The staff and management are very very helpful, nothing is too much trouble for them. I attended the Christmas fayre in December, the staff and management were friendly and very co-operative, I would have no problem recommending this care home to anybody. I can't praise it highly enough.

I was very impressed with both the home and the management. The home is very bright, open and homely and the management are very friendly, helpful and accommodating. I'm sure both my mother and uncle in law will be very comfortable in their new abode. I have no concerns over my placing them into your care.

In the three weeks my father stayed in Avonbourne Care Centre, he has been really well looked after. He has been treated really well and his needs have been taken care of. The staff are very friendly and genuine and nothing appears to be too much trouble. Very well impressed and glad my father is in safe hands.

Welcomed to the care home, found staff all willing to stop and help- staff all professional and with clear vocations. My dad has been welcomed and cared for 100% since his arrival in June 2016. I feel assured he has everything he needs.

My mother has been living at Avonbourne Care Centre for two months now and I have to say, that all aspects of care have been to a really excellent standard. All staff provide great care and treat all residents with great dignity. The facilities are first class and you can't wish for better.

My sister resides in this home. She has been diagnosed with senile dementia, she appears to be well looked after, clean and fairly well preserved. The staff all appear to be kind and considerate and the patients like them which means a lot to relatives.

In past visits, I have sometimes found my mother isolated in her room and not taking part in activities, though I understand from staff she has chosen not to participate. It is a difficult balance I think between staff resource and required attention (e.g. with her walking) I do not blame the staff in any way for this they are always trying their best.

Lovely new purpose built facilities with lots of space for residents and an excellent area for visiting relatives to dine with their loved one. We had a fabulous meal for six of us today. My mother-in-law seems happy and relaxed here whenever we visit. The cat and dog are a nice touch. Staff are very friendly and I've been made very welcome, even when visiting at unexpected times. My favourite visit recently was when I was passing the home around bedtime and popped into give my mother-in-law a goodnight kiss, it was calm and lovely and she was delighted to see me.

I was most impressed by the caring staff. The rooms and areas looked and smelt so clean, parking was also very good. I turned up not expected and was given a warm welcome. I truly cannot say anything detrimental about this place and believe me I was looking.

We visited our aunt and we had lunch in the private dining room. The staff were extremely friendly and had a welcoming way and our aunt was very comfortable with them. It was my first visit to the home and I was impressed by the facilities and the design of the building which appears well planned for the purpose. The bedroom is excellent with good quality fittings, furniture and a well designed en-suite wetroom. The communal rooms were also of a high standard and could have been mistaken for a five-star hotel. Love the resident cat Eva.

I visited my aunt in her new care home location. First impressions were good. We were warmly greeted by staff on reception and made our ways to our aunt's room. She looked comfortable sitting in her armchair, her room spacious modern and clean and so was the walk in shower room. Lunch was pre-ordered and we had in the cafe, a designated area for residents and their guests. Lunch was tasty and well cooked, they even came to ask us how it was. The centre is not fully occupied due to potential clients not knowing the centre. The short time there, I can't recommend the centre highly enough.

I have found the care home to be safe, secure, happy, efficient and professionally run. My father has been here since the opening of Avonbourne and in the previous home. He has a great rapport with the staff and relationship with the key workers and carers. I couldn't wish for anything better for my father other than a miracle.

Great staff, especially two, who are most friendly and helpful. My father settled in well and seems to enjoy his time here. The new building is lovely and well equipped. Once the new phone system is up and running I hope that the delay at the entrance will be put right as this is the only thing that does not seem to run smoothly. (entering and exiting the home)

I know this is a new home but it is really beautiful and has been decorated with imagination and well thought out. The separate safe gardens will be a delight as they are designed for wheelchairs so no restrictions on enjoying the sunshine. The balconies will create a lovely place to socialize. I loved the little sitting rooms for visitors to have a little privacy with a loved one, not to have to sit in a bedroom. I did however wonder why a pull down seat in the en-suite was not provided as many residents are elderly and this would be helpful. But this is a minor niggle and I'm sure this will be addressed. I have found the staff to be helpful, kind and caring. His key worker is wonderful. She is so positive, caring and happy which helps me also.