AYS Care Ltd

65-67 Harwich Road, Colchester CO4 3BU
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9.8 9 Reviews
  • AYS Care Ltd, Colchester
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Care Provided

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 8 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • AYS Care Ltd

Person in charge

  • Shalinee Jeewoolall (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (8)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors allowed on requests through a phone call

Parking

  • Ample parking available

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AYS Care Ltd Reviews (9)

9.8

AYS Care Ltd has a Review Score of 9.8 (9.800) out of 10, based on 9 reviews in the last 2 years.
Over all time AYS Care Ltd has 9 reviews.

Overall Experience
  • 9
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Date Published
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Reviewer Connection to AYS Care Ltd
  • 3
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Total of 9, showing 1-9
Review from Nigel G (Brother of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident almost two years within AYS Colchester. He now regards the home as his home which to all the family is very settling & comforting to know that all his needs are still taken care of in a safe & friendly environment. My brother requires routine which is well appreciated
with activities & meal times. All my visits are met with friendly welcoming staff always offering refreshments. The care manager always communicates any concerns or needs which I need to be aware of. Thanks to all the staff at AYS Colchester for looking after my brother.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your brother is happy and that you appreciate the dedication of our team. We will be sure to share your feedback with everyone here. It's our pleasure to provide a caring and enriching environment for our residents.

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  • Treated with Dignity
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Review from C F (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the staff at AYS for your continued support and care of my mother - who has now had a good period of stability and a better quality of life. I appreciate the managers good communication skills in keeping me updated on how things are and taking the time to understand such a condition.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you so much for your kind words and for sharing your positive feedback. We strive to create a welcoming and comfortable home for our residents. We are so proud of our staff and their dedication. We will be sure to share your feedback with them.

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Review from Elizabeth F (Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is very friendly and welcoming. Lots of support when I first came here. All staff are helpful. The food is very appetising and is freshly cooked by the cook. There are activities we can do including books for reading, colouring, painting, etch art, puzzles, crosswords, cooking, zumba, gardening,
cultural themed days like Indian day, shopping, radio music, dog therapy, watching TV and having access to premium TV, going to the beach, leisure world, bowling, swimming, going to Christmas markets, Christmas parties and dinners and decorating the Easter bonnet. Family members are very satisfied with the experience at AYS Care. Approachable manager who is always eager to help. Night and Day staff check in on the residents frequently. Pampering by doing hairdressing, manicure and chiropractor. Regular eye tests are conducted. Fluids are always available during the day and jugs are provided in bedrooms every night. The home is very clean and smells nice.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you very much for your positive feedback, I am very glad that you are satisfied and pleased with your care. It is my duty to provide you with the best individualised care. We will do our very best to keep your experience at 5 stars.

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Review from Paul P (Brother of Resident) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my brother unannounced and I was very welcomed. I had drinks throughout the visit and biscuits. The manager showed me the progress of my brother which was very nice to see. Very happy with the home and staff are friendly.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi Paul, thank you very much for the positive feedback and for the 5-star rating. We value all feedback as this helps us to improve our service where required.

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Review from Z S (Sister of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely place, with caring staff that have the priority of the patients first.
Always having lovely meals. It's nice to feel our family member is safe and well looked after.
And any concerns we are notified of and are dealt with.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you so much for taking the time to share your positive experience with us. Your feedback is invaluable to us. Kind regards

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Review from Jonathan F (Son of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy as a family that my mother has been placed in AYS care. They are very caring and supportive and act on feedback. Mum is doing really well there and is the happiest she has been in years. Thank you AYS.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi, thank you very much, your feedback helps us improve our service for our valued residents. Kind regards

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Review from A L (Friend of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Top notch! Very caring staff and management, unlike many other places I've been to where it's more to do with red tape, looks and money. Both have a number one priority - the patients. This was clear straight away. The place is run professionally, from the cleaners to the cooks to the management.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi Andrea, we are incredibly grateful that you took the time to leave us a five-star review. Thank you so much, your feedback helps us improve our service for our valued residents. Kind regards, Director.

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Review from Janet P (Sister of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was a resident at AYS Care from September to December 2023 following suffering a stroke in December 2022. He spent most of his time up until coming into AYS in hospital and was a very troubled and unhappy person. Unfortunately he lost his life in December 2023 and I can honestly say, he was
his happiest in a long time once in the care of AYS. The communication from staff was faultless and I felt that my brother was safe and cared for at all times. I would like to thank AYS for the brilliant care right up to and even following my brother's death.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Hi, it's heartwarming to receive such positive feedback. Kind regards

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Review from Carin B (Sister of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has settled very well in the home. The staff are very attentive and caring. It's a relief for us as his family to know that he is safe and well cared for. It is a smaller home with few residents, which is perfect for my brother and his situation. How he feels is taken into consideration,
this is important for residents with mental health issues.
Reply from Shalinee Jeewoolall, Director at AYS Care Ltd

Thank you very much for your kind words. We appreciate your valuable feedback. Kind regards

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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for AYS Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for AYS Care Ltd is calculated as follows: ( (90 Excellents x 5) + (10 Goods x 4) ) ÷ 100 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for AYS Care Ltd is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about AYS Care Ltd

What types of Care is AYS Care Ltd registered for?

Dementia, Mental Health Condition, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does AYS Care Ltd have?

There are 8 Single Rooms.

What are the Facilities & Services at AYS Care Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is AYS Care Ltd to the centre of Colchester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact AYS Care Ltd to verify any information. View our terms and conditions. AYS Care Ltd has an Basic Service - more info.