AYS Care Ltd

Couldn't be more happy with the care AYS care home are providing for my mum. The care is personalised and all of the team go the extra mile to make her feel safe, secure and happy. Regular updates are provided to us as a family which we really appreciate, as it puts our mind at ease. They are extremely attentive and really get to know their service users. The home itself is like a home from home and is absolutely immaculate. They keep mum and the other service users stimulated with different activities and provide lots of encouragement. The manager is a star, she is approachable, kind and understanding. As a family we couldn't ask for anymore and we feel it's a blessing that mum is in such a wonderful place full of such caring and kind carers and staff! Thank you for everything you do.

My brother now into year three as a resident within AYS Care home & very much settled with continued stability under the care of the staff & management. This small home is the ideal setting with all the comforts of a normal home including pleasant garden & seating area. The clockwork routines around the breakfast lunch & dinners are exactly what my brother requires with lots of interim activities & engagement with staff & fellow residents in-between. I receive regular updates from the manager on a daily basis & all the staff are very friendly, helpful & accommodating to my brothers needs. As a family we are all very pleased with AYS & how things are going.

This care home has been amazing looking after my mum. The staff are kind, patient, and genuinely caring, and they always treat her with dignity and respect. It gives me real peace of mind knowing she's safe, comfortable, and so well looked after. We're very grateful for everything they do.

Thank you to the staff at AYS for your continued support and care of my mother - who has now had a good period of stability and a better quality of life. I appreciate the managers good communication skills in keeping me updated on how things are and taking the time to understand such a condition.

It is very friendly and welcoming. Lots of support when I first came here. All staff are helpful. The food is very appetising and is freshly cooked by the cook. There are activities we can do including books for reading, colouring, painting, etch art, puzzles, crosswords, cooking, zumba, gardening, cultural themed days like Indian day, shopping, radio music, dog therapy, watching TV and having access to premium TV, going to the beach, leisure world, bowling, swimming, going to Christmas markets, Christmas parties and dinners and decorating the Easter bonnet. Family members are very satisfied with the experience at AYS Care. Approachable manager who is always eager to help. Night and Day staff check in on the residents frequently. Pampering by doing hairdressing, manicure and chiropractor. Regular eye tests are conducted. Fluids are always available during the day and jugs are provided in bedrooms every night. The home is very clean and smells nice.

I visited my brother unannounced and I was very welcomed. I had drinks throughout the visit and biscuits. The manager showed me the progress of my brother which was very nice to see. Very happy with the home and staff are friendly.

And any concerns we are notified of and are dealt with.

We are very happy as a family that my mother has been placed in AYS care. They are very caring and supportive and act on feedback. Mum is doing really well there and is the happiest she has been in years. Thank you AYS.

Top notch! Very caring staff and management, unlike many other places I've been to where it's more to do with red tape, looks and money. Both have a number one priority - the patients. This was clear straight away. The place is run professionally, from the cleaners to the cooks to the management.

My brother was a resident at AYS Care from September to December 2023 following suffering a stroke in December 2022. He spent most of his time up until coming into AYS in hospital and was a very troubled and unhappy person. Unfortunately he lost his life in December 2023 and I can honestly say, he was his happiest in a long time once in the care of AYS. The communication from staff was faultless and I felt that my brother was safe and cared for at all times. I would like to thank AYS for the brilliant care right up to and even following my brother's death.

My brother has settled very well in the home. The staff are very attentive and caring. It's a relief for us as his family to know that he is safe and well cared for. It is a smaller home with few residents, which is perfect for my brother and his situation. How he feels is taken into consideration, this is important for residents with mental health issues.