Belvedere Manor

We have had the most wonderful time (having an Ascot day at home) people in fantastic hats enjoying the races. All the residents were fully involved and a big room full of happy faces. I cannot thank the staff enough!

I would not like him to go anywhere else. Full credit to all.

This was led by the Entertainment Manager and his team and was excellent. A lot of the residents remembered songs played by the Manager on the organ, plus tea and cake was served. All good.

Belvedere Manor arranged a party for my father's 90th birthday. They supplied cheese and wine as well as snacks, cake and chocolates for approximately 20 people. The staff were friendly, welcoming and extremely helpful, catering for everyone's needs. Entertainment was also provided which was of a professional standard. I can't begin to thank the staff enough for the effort, care and professionalism they have shown in making a special day even more special. Without needing to, they certainly went the extra mile and have gained my gratitude and respect. Thank you.

Also important is the interaction with staff and each other.

A bright atmosphere, especially when residents are brought together for activities. The entertainment manager brings the best out of all the characters among the residents. Not only is there familiarity, but knowledge of every resident's past - all shared and encouraged and most of all respected.

There is a feeling of familiarity and showed belonging. The togetherness during the various activities "makes it". As a visitor we are welcomed, encouraged to participate without any pressure - we do so willingly.

Belvedere impresses as being a warm, supportive and caring home. The facilities are excellent and the coffee shop provides a lovely social hub for residents and their families. The entertainment team in particular are outstanding and go out of their way to engage with residents. Thank you for your enthusiasm, interest and compassion: it really makes a difference.

Entertainment is absolutely marvellous the activities gentleman does need recognition for the work he does as he knows the residents all by name and I can't praise him enough. Better knowledge of the little things and talking to relatives would be an advantage.

My mother has been in for respite care and she couldn't have been anywhere better. The surroundings are lovely, the staff are all fantastic and the activities are great, outings etc. She says the food is very good and has enjoyed the afternoon teas and music.

My mother has dementia and began her permanent residency at Belvedere Manor six weeks ago. It has been a difficult time but the staff have been extremely supportive and caring towards my mother and me. The standards in all areas are very high and I feel completely happy that my mother is experiencing excellent care. Visiting is an enjoyable time, largely due to an enthusiastic entertainment team, led by a very ebullient man. The activities are imaginative and cater for all tastes, residents with dementia are included and enjoy the singing sessions enormously. I feel lucky to have found Belvedere Manor thank you to all!

My husband was admitted to Belvedere Manor a month ago. He suffers from dementia and is totally blind. The care he has received in the residential care home is absolutely brilliant. The home is fairly newly built and is well designed and clean. The bedrooms are spacious and the communal rooms are first class - especially the coffee lounge which overlooks the lovely garden. The staff in charge of activities and entertainment deserve a special mention - Wonderful.

The building is maintained to the highest standards akin to a five-star hotel. Long may these exceptional standards and facilities be available, they're hard to beat!!

I visited the care home in July with a friend to which I found the entertainment going on. Excellent. I may add that one member of staff was amazing and even got my friend and I joining in and the residents were having a lovely time. So nice to see.

Mum first stayed here for a couple of weeks for respite care. She was looked after excellently. Eventually, she has had to go in full-time. It is a weight off my mind knowing the level of care she will receive here. All the staff are so welcoming, calling her by her first name. The entertainments team are brilliant and get everybody joining in, even the shy ones. I have absolutely no worries whatsoever that she is in the best possible place that will cater for all her needs - now and in the future.

There is one thing I would like to suggest for additional safety of residents like me, there for respite care. I am very unsteady and would have liked a grab rail in the shower room. I am also partially handicapped physically.

A wonderful experience for my mother and complete peace of mind for me.

My husband and myself went to review Belvedere Manor unannounced for a family friend. We were welcomed warmly into this beautiful home and shown around into every possible area. Activities, meals, care in general were all well explained and we were offered delicious refreshments. The activity programme and menu - choices, venues etc were wonderful. It was stressed each resident would be treated with dignity and respect and as an individual. Our friend is very happy on her admission and all other subsequent visits all agree and more with what we have already said.

We tried dad back home for a week but by Saturday morning both mum and dad were again not coping at all - we spoke to the administration assistant at Belvedere and within the hour we were able to return to the care home - same room. Thanks.

Lovely staff. Genuinely care and go the extra mile to ensure residents satisfaction. The activities manager is fantastic and always ensures that a calm and collected atmosphere is always in place for visitors and residents. He is a very bubbly and funny guy and always makes it fun to be there.

My father-in-law died in January this year and we had to find suitable care for my mother-in-law who has no short term memory. After visiting many care homes Belvedere Manor stood out in the crowd without doubt. Does it feel like some of the typical care homes visited, no it does not.

The staff have been very good all the way through this traumatic experience. They care with a smile, patience and respect. I feel that this must be the ethos of Belvederes as even the youngest staff show such respect to the seniors. The entertainment provided is excellent, well planned and includes trips out which are enjoyed by many and there is always something going on. With such a good entertainment programme my mother-in-law has busy days and although she cannot remember them she is happy in the moment which is so nice to see.

My husband and I live in New Zealand and it is such a weight off our minds to know that my mother-in-law is cared for so well. Thank you to all.