Buckingham Lodge

Culpepper Close, Buckingham, Aylesbury HP19 9DU
Review Us
10 118 Reviews
  • Buckingham Lodge, Aylesbury
Anchor’s Buckingham Lodge is a purpose-built modern care home. It provides friendly care within a comfortable and relaxing environment. The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en suite wet room and underfloor heating as standard.

The team are pleased to be continuing to welcome permanent residents and those who wish to join Buckingham Lodge for respite care.

The home provides residential care, which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor works with customers and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Anchor prides itself in dementia care and provides on-going training to care staff to ensure their approach always reflects best practice. Buckingham Lodge is also a pet-friendly home.

Anchor is England’s largest provider of housing and care for those aged over 55 years. The organisation has more than 60 years of experience as a not-for-profit provider of services to older people. Money is reinvested back into services and retirement properties and care homes to raise standards and continually exceed customers' expectations.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1525
  • Self-Funded Residential Dementia Care: from £1525
  • RESPITE Self-Funded Residential Care: from £1525
  • RESPITE Self-Funded Residential Dementia Care: from £1525

Colleagues at Buckingham Lodge will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Buckingham Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Simon Meredith (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors are welcome.

Parking

  • The home have onsite parking, including disabled spaces.

10

Buckingham Lodge has a Review Score of 10 (9.959) out of 10, based on 25 reviews in the last 2 years.
Over all time Buckingham Lodge has 118 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Buckingham Lodge
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Total of 118, showing 41-60
Review from Adele H (Granddaughter of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan Betty came to Buckingham Lodge in March 2022 and was made to feel very welcome by all of the staff. She settled in quite quickly and was very comfortable in her room. All of the staff are very friendly and kind, nothing is too much trouble for them. They kept us updated on any changes or concerns
which was very reassuring for us. It is never easy making a decision to put a loved one into care but we definitely made the right decision using Buckingham Lodge.
Sadly nan passed away in August, but we take comfort knowing she was safe & well cared for right up until the end.
We have no hesitation in recommending them.
Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased you rate our overall experience as excellent. Thank you for your kind comments regarding our team, which I will pass on. It was our pleasure having your nan living at Buckingham Lodge and to provide the best care for her until her sad passing.

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Review from H G (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Buckingham Lodge in 2016. She has spent almost six very happy years living there very happily. I cannot fault the care she has received in those years. Sadly, she passed away on the 3rd of July 2022. Her end-of-life care was so exceptional.
Reply from Emily Difiori, Marketing Executive at Buckingham Lodge

Dear Heather, thank you for taking the time to review Buckingham Lodge, and we are pleased you rate our staff as excellent. We really do appreciate your lovely feedback, which I will pass on to our team. As you know, your Mum was held in very high regard by all of the staff – I know everyone enjoyed sitting with her and listening to all of her stories. We’re very pleased that your Mum enjoyed her time living at Buckingham Lodge, and it has been our pleasure to care for her.
Kind regards.

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Review from Alan G (Brother of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident since September 2021 and, during that time, has received excellent care. The staff are helpful, compassionate, friendly and very caring. I would have no hesitation in recommending the service that Buckingham Lodge provides.
Reply from Emily Difiori, Marketing Executive at Buckingham Lodge

Dear Alan, it has been a real pleasure caring for your sister. Thank you for taking the time to review Buckingham Lodge at such a difficult time for the family. Thank you for your wonderful feedback regarding our colleagues, which we appreciate. We aim to provide caring and person-centred care to each individual that lives at Buckingham Lodge.

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Review from T H (Daughter of Resident) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my Mum’s first experience of respite care. She was understandably apprehensive, but thoroughly enjoyed her week and said she would be very happy to go again. The staff were all lovely. Extremely welcoming, and helpful. The home seemed to be run very efficiently and professionally, nothing
was too much trouble. Mum said the food was very good, with plenty of choices and the chef was only too happy to make something if the menu wasn’t suitable. The room was nice with a good quality en suite and plenty of wardrobe/drawer space. Mum was made to feel very welcome. We will definitely use Buckingham Lodge again, and would highly recommend it.
Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate our care/support as excellent. Your kind comments are appreciated and I will pass these on to my team. Our quality food and lovely environment is complemented by our care. Thank you for recommending Buckingham Lodge and we look forward to welcoming your Mum again in the future.

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Review from T T (Daughter of Resident) published on 28 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my family arrived at Buckingham Lodge Care Home, we were greeted with sincere and caring staff. This was our first respite break for our mum who suffers from vascular dementia. They made my mum feel very comfortable and relaxed during her stay. The staff were reassuring and very attentive, which
helped us enormously, as this is a very upsetting and difficult time for everyone. The Lodge was very clean and tidy, nothing was too much trouble and the food was excellent. We, as a family would highly recommend this care home. We will definitely be returning for future respites for my mum.
Reply from Simon Meredith, Manager at Buckingham Lodge

Thank you for taking the time to review Buckingham Lodge and we are pleased that you rate our overall experience as excellent. Thank you for your lovely feedback, which I will pass to our team. We aim to provide personal care and support not only to all our residents but also their loved ones. We look forward to welcoming your mum back to Buckingham Lodge in the future.

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Review from Neil W (Friend of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Buckingham Lodge Care Home to visit a resident, who was celebrating her 80th Birthday.
I had already heard from her daughter what a fabulous place it was and how good the staff were and whilst it was only a visit, I have to agree wholeheartedly! I was delighted that the home implemented
careful covid procedures upon entry, but were also extremely welcoming. Seeing a card, presents and giant 80th Birthday badge, the staff member made a big fuss that it was another visitor for my friend and was seriously excited for her, when I said I was not expected, but was a neighbour of hers from over 20 years ago! I was led to her room and everything was meticulously clean and all the residents looked really happy. A little later, a number of staff came in with the most beautiful homemade cake, singing happy birthday! It was obvious that they cared deeply and you could see how comfortable my friend was with them. Absolutely brilliant and congratulations to all the staff!
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Review from Gary F (Son-in-law of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Buckingham Lodge is an amazing care home, always clean and tidy and since my mother in law has been living there (over 2 years now), they have made her feel welcome and comfortable!
The staff are always friendly, helpful and lots of fun and have been great recently, when her health deteriorated and
they helped to keep her spirits up!
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Review from C H (Resident) assisted by family/friend published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into the home in November 2019, after the loss of my husband. It has been a difficult couple of years due to severe depression but the carers and managers have always treated me with patience and respect. I am now feeling a lot better after getting the help I need and feel grateful to be in such
a lovely home with wonderful caring staff.
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Review from Lucy G (Granddaughter of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident in the home for over a year now, putting someone in a home is a heart-wrenching experience especially as we were in the middle of lockdown and couldn’t settle her in or visit. My grandad had previously been in Buckingham Lodge so we knew the home and felt after visiting lots
that Buckingham Lodge definitely was the best, and we still believe this, in lockdown staff were like warriors, battling against staff shortages, a pandemic that was traumatizing the world, yet to my knowledge no residents caught COVID. I’m pretty sure they kept their whole community safe… now how many homes/communities/establishments, etc can say that. Staff are warm and welcoming and look after a very challenging client group, my nan does many activities in the day and sadly forgets them by evening, this doesn’t deter the staff they continue where they can to provide a structured day. No home is perfect, but patients are put first here, and that’s exactly as it should be.
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Review from C L (Daughter of Resident) published on 2 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During what has been the most incredibly difficult of times, the staff at Buckingham Lodge have been amazing! When I was unable to visit my mother during lockdown, I received regular updates regarding her wellbeing from the Team Leader. These phone calls and emails, as well as photographs, were a huge
comfort throughout those weeks when we were unable to visit our families. This vital communication helped enormously. Carers face the most considerable challenges on a daily basis and to continue to provide such a great service during a pandemic is a credit to them all. Thank you so very much for your hard work and continual care and patience.
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Review from Slovko W (Son of Resident) published on 15 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to take this opportunity to thank all the staff at the Lodge for taking good care of our mother for these past years. A special thank you to her carers who made her stay at the home a memorable one, with lots of care and affection towards her needs, especially during the last few months.
My mother came to the home not knowing what to expect after being taken care of by her family for several years. After a short time, it was clear to see that she was welcome,d which felt very comforting and reassuring. During her stay, she had a wonderful time with her family and the staff who made it feel like a special place for her. I recall my sister during the church service, referring to Mum saying that "she was proud to call the Lodge her home".
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Review from Rachel T (Daughter of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start, Buckingham Lodge has made a very difficult decision easy, putting our dear mum into a home was something we never wanted to do.
Unfortunately, it got to the point we had no other choice.
From the moment Mum went there for respite, we knew it was the only place we wanted her to be.
The
staff are amazing, I've never seen anything but genuine care and compassion.
Mum has struggled to settle in, but they have helped her every step of the way.
Obviously, things have been difficult in the last few months, but not once have I had any worries about the care she is receiving without us there.
I thank you from the bottom of my heart for all you all do.
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Review from I S (Son of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff - always helpful and smiling.
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Review from N H (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother originally went into Buckingham Lodge for respite care with a view to long term if she settled. The respite was for one month, and during this time, Mum was looked after very well. I was also given support as when I decided it was in Mum's best interest to become a permanent resident it was
still a very difficult decision to make with the usual emotions such as guilt. The staff were amazing to both Mum and me. Ten out of ten!
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Review from Becky F (Daughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was exhausted and struggling to look after Dad. We finally came to the decision that Dad needed to move into a care home, and we knew where we wanted him to be - 'Buckingham Lodge'. Shortly after making the decision, we were hit with Covid-19 and lockdown, which made the situation even more difficult,
but despite some very hard decisions and after speaking with the home manager, who gave us lots of reassurance, Dad moved in on 13th April 2020. The home itself is welcoming, bright and immaculately clean. The staff have been very supportive and have worked hard to ensure Dad's first few weeks have gone well. Although we have not yet been able to visit due to Covid-19, the staff have been available to talk to whenever needed and kept us updated with newsletters. We look forward to seeing Dad in his new environment when restrictions have been lifted. All staff have worked so hard and successfully kept their residents safe at this time, and I commend them for their efforts.
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Review from Dave M (Son of Resident) published on 24 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident for over 18-months, and as a family, we have all been very pleased with the way she has been looked after. The care delivered by the staff is really exemplary; they are really caring and look after mum with dignity and respect. The only negative comment would be that sometimes
communication can be a little slow, but that’s being picky!
What matters, is the level of care and at Buckingham Lodge, they deliver it really well.
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Review from John V (Stepson of Resident) published on 17 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The administration has appeared to improve considerably in recent months, however, communication to get direct information regarding a resident is quite difficult. This has, of course, become more of a problem during the current coronavirus situation, when visiting is not possible. It is difficult to
get the name of a carer, who has the necessary continuity to give a quick update on a given resident. However, this is not meant as a criticism but more of an observation of something that could be improved. Thank you.
Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to recommend Buckingham Lodge, and we are pleased that you rate our staff as good. During the current pandemic, we have endeavoured to answer the phone as quickly as possible and ensure our residents have regular contact with their families and friends via media such as video chats and the telephone. We would be happy to discuss communication at a mutually convenient time.

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Review from Julia S (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Buckingham Lodge is an excellent care home, my father has been here for two years and during this time I have been happy with his care in a beautiful environment with excellent facilities. The staff are very caring and always welcome me into the home. If I have any issues the team do their best to sort
things out. The atmosphere is very friendly and welcoming.
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Review from Belinda G (Granddaughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend this home to others although I feel there is a very high staff turnover which I don’t think helps with the smooth running of any home.
Reply from Craig Summers, Manager at Buckingham Lodge

Thank you for taking the time to recommend Buckingham Lodge, and we are pleased that you are likely to recommend our home. We continue to recruit permanent staff members; to ensure that our residents enjoy the optimum level of care with us.

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Review from Sandra J (Granddaughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that is being provided to nan and all the service users is excellent. I know that she is being cared for impeccably especially in these isolating times of covid-19 when we are unable to visit. We receive regular updates from the care home and see lovely photos on social media of the activities
the service users are doing with the carers and their birthday celebrations. We are very grateful to the whole team at Buckingham Lodge for providing the help and care which nan requires. A very big thank you to the manager and his team.
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Current Review Score: 10.0 (9.959)

Overview of Review Score

The Review Score of 10 (9.959) out of 10 for Buckingham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.959 for Buckingham Lodge is calculated as follows: ( (284 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 293 Ratings = 4.959
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buckingham Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact Buckingham Lodge for further details.

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Awards / Recognitions (10)

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Meet the Team (1)

Simon

Simon Meredith

Job Title: Home Manager Joined: 2022

Hello!


My name is Simon, and I am the Home Manager at Buckingham Lodge.


I am originally from Lancashire but moved to Buckinghamshire at the age of 18 years. I have spent all of my career working in adult social care, mainly in the charitable and not-for-profit sectors.


I’ve worked across all of the different care sectors, and I believe I have gained a good understanding of the issues that people in our care experience, as well as an appreciation of how daunting it must be to move from the family home into residential care. The thought that I am in the privileged position of being able to influence and have a positive impact on people’s lives is very motivating and rewarding for me.


I am also passionate about supporting our staff to develop and achieve to the best of their ability. If we have a happy and engaged staff team, we should have happy, well-cared-for residents and a happy home – everyone matters!


If we can put each individual at the centre of all that we do, we can ensure that our residents are fully involved in all of our decision-making processes, enabling us to deliver care and support that is as individual as they are.


Away from work, I am married with two children and a dog. If I am not at Buckingham Lodge or at home (or out walking the dog), I can be found following the mighty Preston North End around the country.
   
I look forward to meeting you soon.

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